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7.2.3 Repair Procedures for International Distributors
Procedures for International Distributors of Multi-Tech products are on the distributor web site:
www.multitech.com
7.2.4 Replacement Parts
SupplyNet, Inc., can supply you with replacement power supplies, cables and connectors for selected Multi-
Tech products. You can place an order with SupplyNet via mail, phone, fax or the Internet at the following
addresses:
Mail:
SupplyNet, Inc.
614 Corporate Way
Valley Cottage, NY 10989
Phone: 800 826-0279
Fax:
914 267-2420
Email:
info@thesupplynet.com
Internet: http://www.thesupplynet.com
7.3
Technical Support
Multi-Tech Systems has an excellent staff of technical support personnel available to help you get the most
out of your Multi-Tech product. If you have any questions about the operation of this unit, please call 800 972-
2439 (USA and Canada) or 763 785-3500 (international and local). Please have modem information
available. You can also contact Technical Support by e-mail at the following addresses:
Country
U.S.A., Canada
France:
India:
U.K.:
Rest of world:
Please note the status of the modem before contacting Technical Support. Status information can include the
state of the LED indicators, screen messages, diagnostic test results, problems with a specific application,
etc.
7.4
Internet Site
Multi-Tech is a commercial provider on the Internet. Multi-Tech has a Web site at: www.multitech.com .
Email
tsupport@multitech.com
support@multitech.fr
support@multitechindia.com
support@multitech.co.uk
tsupport@multitech.com
Chapter 7 - Warranty And Service
Telephone
800 972-2439
+(33) 1-64 61 09 81
+91 (124) 6340778
+(44) 118 959 7774
+763 717-5863
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