Sony NWZ-A815 Operation Manual page 160

Operation
Page numbers in parentheses refer to pages of "Operation Guide (PDF):'
Display
Songs are played back • "Playback Range" (@" page 34) is set to "Selected Range:'
within a limited .. Change the playback range setting.
playback range only,
such as within one
album.
For details on connection with acomputer,
see reverse side. .-.......
• If the battery is already almost fully charged when charging begins, little time is
needed to reach full charge.
• To avoid unnecessary battery consumption, the player automatically turns off.
.. Press any button to turn the player on.
• The USB cable is not connected to a USB port on your computer properly.
.. Disconnect the USB cable, and then reconnect it.
.. Use the supplied USB cable.
• The battery is charged in an ambient temperature out of the range of 5 °C (41°F)
to 35°C (95 OF).
.. Charge the battery in an ambient temperature of5 °C (41°F) to 35°C (95 OF).
• The computer is not on.
.. Turn on the computer.
• Your computer enters Sleep or hibernation status.
.. Release the computer from Sleep or hibernation status.
• Characters that cannot appear on the player are included in the title.
.. Rename the title with appropriate characters on the computer.
• The wrong language is selected.
.. Correct the setting of "Language Settings" (@" page 81), and then transfer
data to the player again.
• The data has no data information, such as an album or artist name, etc.
• See the "Messages" (@" page 105).
• The operating temperature is below 5°C (41°F).
.. Battery life becomes shorter due to the battery characteristics. This is not a
malfunction.
• Battery charging time is not sufficient.
.. Charge the battery until ~IIIIII appears.
• By adjusting the settings or managing the power supply properly, it is possible to
save the battery power and use the player for a longer time
«(jY
page 84).
• You have not used the player for a prolonged period.
.. The efficiency of the battery will be improved by repeatedly charging and
discharging it.
• When usable battery life becomes half the usual time, even after charging the
battery fully, the battery should be replaced.
.. Consult your nearest Sony dealer.
• Copyright-protected contents are played.
.. When copyright-protected contents are played, battery life may be shorter.
• There was no operation attempted for the time selected in "Screensaver Timing"
(@" page 70).
.. Press any button.
• There was no operation attempted for more than 30 seconds while the player
was in the pause mode.
.. Press any button.
• There was no operation attempted for the period you set in "Screensaver
Timing" when "Screensaver" is set to "Blank"
«(jY
page 69).
.. Press any button.
.. Set "Screensaver" to other than "Blank:'
• "On-Hold Display" is set to "No:'
.. Slide the HOLD switch to the opposite position (@"page 10).
.. Set "On-Hold Display" to "Yes"
«(jY
page 55). You can play back a video even
when the HOLD function is activated.
Charging completes
very quickly.
Battery life is short.
The player cannot
charge the battery.
A massage appears.
The player turns off
automatically.
Garbled
chara~ters
are displayed.
The screen darkens
while displaying a
photo.
The screen turns off.
"0" appears for a
title.
"Unknown" is
displayed for an
album or artist name,
etc.
Power
• Songs do not have cover art information. Thumbnails are displayed only when
songs have cover art information.
• Thumbnail name does not match its video file, and the video file is not in the
correct location.
.. Place a JPEG file of the same name as the video file into the folder under the
"VIDEO" folder.
• Some cover art is not displayed, depending on the thumbnail file format or the
cover art's file format.
• If a malfunction occurs, the player turns off, and then on again automatically.
• Cover art information is not included with the data.
.. The cover art only appears if the cover art information is included.
You can set cover art using the supplied Windows Media Player 11, or another
transfer capable software for setting cover art. For details on operation, refer
to Help of the software or ask its manufacturer.
• Some cover art is not displayed, depending on its file format.
• The remaining battery is low or insufficient.
.. Charge the battery by connecting to the computer
«(jY
page 83).
• The headphone jack is not fully inserted.
.. Jf the headphones are not connected correctly, sound will not be output
properly. Insert the connecting pin of the headphones into the jack until it
clicks (@" page 9).
• The remaining battery power is insufficient.
.. Charge the battery by connecting the player to your computer (@" page 83).
• The songs or video files that cannot be played are played.
.. Play back the other song or video files.
• 'l\VLS (Volume Limit)" is enabled.
.. Disable 'l\VLS (Volume Limit)" (@"page67).
• The built-in flash memory of the player was formatted using Windows Explorer.
.. Format the built-in flash memory on the player (@" page 79).
• The supplied USB cable was disconnected from the player while data was being
transferred.
.. Transfer usable files back to your computer and format the built-in flash
memory on the player (@" page 79).
•. After dragging and dropping in Windows Explorer, data hierarchy levels do not
correspond to the player (@" page 86).
• Transferred files are not in a playable format. For details, see "Supported file
format" of "Specifications" (@"page 118).
.. Convert the ATRAC audio data using the supplied MP3 Conversion Tool.
.. Songs or videos may not play back, depending on the file format (@" page
118).
.. Photos may not be displayed, depending on the file size or the file format (@"
page 118).
• With this player, there is no difference between stopping and pausing. When you
press the [>00 button, 00 appears and playback pauses/stops.
• The remaining battery power is insufficient.
.. Charge the battery by connecting the player to a running computer (@" page
83).
.. If you charge the battery and nothing changes, press the RESET button to
reset the player (@" page 93).
• The file is a .3gp file. (.3gp only supports audio.)
• The video file is not in a video folder.
.. Place the video files in a video folder by dragging and dropping.
• The HOLD switch is set to the HOLD position.
.. Slide the HOLD switch to the opposite position (@" page 10).
• The player contains moisture condensation.
.. Wait a few hours to let the player dry.
• The remaining battery power is low or insufficient.
.. Charge the battery by connecting the player to a running computer (@" page
83).
.. If you charge the battery and nothing changes, press the RESET button to
reset the player (@" page 93).
• While "Connecting" is being displayed, you cannot operate the player.
.. Disconnect the USB connection, then operate the player.
The player cannot
format.
Cover art is not
displayed.
The player's power
was inadvertently
turned off, and then
on again.
Buttons do not work.
Thumbnails are not
displayed.
Playback has stopped
suddenly.
There is no sound
from the right
channel of the
headphones.
Or the right channel
sound is heard from
both sides of the
headphones.
Cannot see the video,
but can hear it.
The player does not
work.
The volume is not
loud enough.
Transferred data
cannot be found.
Playback does not
stop.
• When outputting to external audio speakers using the optional cradle,
"VPT(Surround)" settings and the "Clear Stereo" function may not be effective
because the player is designed for compatible headphones only. This is not a
malfunction.
• You cannot delete songs, videos and photos on the player.
.. Delete them using the software you used to transfer the data, or Windows Explorer.
• A device emitting radio signals, such as a mobile phone is being used near the player.
.. When using devices such as mobile phones, keep them away from the player.
• Music data imported from CDs, etc., is damaged.
.. Delete the data, then import and transfer it again. When importing data to
your computer, close any other applications to avoid data damage.
• Transferred files are not in a playable format. For details, see "Supported file
format" of "Specifications" (@" page 118).
.. Convert the ATRAC audio data using the supplied MP3 Conversion Tool.
.. Some songs may not play back, depending on certain file specifications.
• The audio files are not in folders under the "MUSIC" folder.
.. Place them in folders under the·"MUSIC" folder by dragging and dropping.
• The maximum number of files that can be displayed is reached. The maximum
number of files is 1,000 files for videos, 10,000 for photos. Also, the maximum
number of folders is 1,000 folders for photos in the photo folder list.
.. Delete unnecessary data.
• Data was placed in the wrong location by dragging and dropping.
.. Place the data in the correct place by dragging and dropping (@" page 86).
• Available capacity is insufficient.
.. Delete unnecessary data to increase free space on the player.
• After dragging and dropping in Windows Explorer, data hierarchy levels do not
correspond to the player (@" page 86).
• Transferred files are not in a playable format. For details, see "Supported file
format" of "Specifications" (@" page 118).
.. Convert the ATRAC files using the supplied MP3 Conversion Tool software.
• The battery is consumed.
.. Charge the battery fully (@" page 83).
.. If the player does not react, even after charging the battery, press the RESET
button to reset the player (@" page 93).
• No data is stored on the player.
.. Follow the instructions in the displayed message, and transfer data from the
computer.
• Transferred files are not in a playable format. For details, see "Supported file
format" of "Specifications" (@" page 118).
.. Convert the ATRAC audio data using the supplied MP3 Conversion Tool.
.. Songs or videos may not play back, depending on the file format (@" page
118).
.. Photos may not be displayed, depending on the file size or the file format (@"
page 118).
• You are placing audio MP4 files in a video folder by dragging and dropping.
.. Place them in the "MUSIC" folder by dragging and dropping.
• The playback limitation period of the song has expired due to subscription
conditions, etc.
.. Songs with an expired playback limitation period cannot be played back.
Update them using the software used for transferring.
• After dragging and dropping in Windows Explorer, data hierarchy levels do not
correspond to the player (@" page 86).
• The volume level is set to zero.
.. Turn the volume up (@" page 10).
• The headphone jack is not connected properly.
.. Connect the headphone jack properly (@" page 9).
• The headphone plug is dirty.
.. Clean the headphone plug with a soft dry cloth.
• No songs or video files are stored on the player.
.. Follow the instructions in the displayed message, and transfer songs or videos
from the computer.
Noise is generated.
"VPT(Surround)"
setting or "Clear
Stereo" function is
not effective.
Data cannot be
deleted on the player.
No data is played.
When "All Songs" or
'~bum"
is selected, all
the songs will appear,
but some songs will
not appear when
"Folder" is selected.
Transferred data is
not displayed in its
list.
There is no sound.