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4
Check for damage to your media and discard it if it is damaged.
5
Use a new or known, good piece of media and see if it loads. If it does, the original cartridge
is faulty and should be discarded.
6
Check if another DAT drive of the same model will accept the cartridge. If it does, the original
drive may be faulty. Before calling customer service, please check that the tape drive is
responding and that it can be seen on the SCSI bus. Use HP Library & Tape Tools, see page 35.
42
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