After-Sales Service And Mainte- Nance - Daikin FXDQ20PVE Operation Manual

After-sales service and mainte-
nance
After-sales service:
WARNING
• Ask your dealer for repair.
Incomplete repair may result in water leakage,
electric shock and fire.
• Ask your dealer to move and reinstall the air
conditioner.
Incomplete installation may result in water leak-
age, electric shock and fire.
• The refrigerant used in the air conditioner is
safe.
Although the refrigerant does not usually
leak, if the refrigerant leaks out into a room
and comes in contact with the combustible
air in the equipment such as fan heater,
stove, oil (gas) cooker, etc., it will cause
toxic gas to be generated.
When a refrigerant leakage failure has been
repaired, confirm a service person that the leak-
age point has been corrected
surely before restarting operation.
• When asking your dealer to repair, inform
related staff of the details as follows:
• Product No. of air conditioner:
Refer to the warranty card.
• Shipping date and installation date:
Refer to the warranty card.
• Malfunction:
Inform the staff of the defective details.
(Malfunction code being displayed on
the remote controller.)
• Name, address, telephone number
• Repair where the warranty term is expired
Contact your dealer. If necessary to repair, pay
service is available.
• Minimum storage period of important parts
Even after a certain type of air conditioner is
discontinued, we at Daikin have the related
important parts in stock for 9 years at least.
The important parts indicate parts essential to
operate the air conditioner.
• Maintenance and inspection
Since dust collects after using the unit for sev-
eral years, the performance will be deteriorated
to some extent.
English
It is recommended to request the technical staff
to perform maintenance (pay service). For fur-
ther details, consult with your dealer.
• Where to call
For after-sales service, etc., consult with your
dealer.
• When disposing the air conditioner, remov-
ing/installing and maintaining it, collect the
refrigerant.
Warranty period:
• This product includes a warranty card.
The warranty card is given to a customer after
dealer staff fills out necessary items in the card.
The customer should check the entered items
and store it carefully.
Warranty period: Within one year after
installation.
For further details, refer to
the warranty card.
• If it is necessary to repair the air conditioner
within the warranty period, contact your dealer
and show your warranty card. If the warranty
card is not shown, pay-service repair may be
performed even though the warranty period is
not expired.
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