Support Code List - Canon MX720 Series Online Manual

Support Code List

The support code appears on the LCD and the computer screen when an error occurs.
"Support Code" means the error number and appears with an error message.
When an error occurs, check the support code displayed on the LCD or the computer screen and take the
appropriate action.
Support Code Appears on the LCD and the Computer Screen
• 1000 to 1ZZZ
1007 1008
1310 1311
1405 1410
1600 1660
1688 1700
• 2000 to 2ZZZ
2001 2002
2802 2803
• 4000 to 4ZZZ
4100 4101
• 5000 to 5ZZZ
5011 5012
5B00 5B01
• 6000 to 6ZZZ
6000 6001
6801 6900
6920 6921
6936 6937
6941 6942
6A81 6B10
• 9000 to 9ZZZ
9000 9500
• A000 to ZZZZ
B200 C000
About the support code for paper jam, you can also refer to
1200 1253
1312 1313
1411 1412
1680 1681
1701 1710
2500 2700
2804
5100 5101
5B10 5B11
6002 6500
6901 6902
6930 6931
6938 6939
6943 6944
6B20
Support Code List (When Paper Is
1300 1304
1401 1403
1413 1414
1683 1684
1711
2800 2801
5200 5400
5C00 5C20
6502 6800
6910 6911
6932 6933
693A 6940
6945 6946
Jammed).