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2016 E-SERIES Owner's Manual
owner.ford.com
ford.ca
October 2015
Second Printing
Owner's Manual
E-Series
Litho in U.S.A.
GC2J 19A321 AA

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Summary of Contents for Ford 2016 E-SERIES

  • Page 1 2016 E-SERIES Owner’s Manual owner.ford.com ford.ca October 2015 Second Printing Owner’s Manual E-Series Litho in U.S.A. GC2J 19A321 AA...
  • Page 2 No part of this publication may be reproduced, transmitted, stored in a retrieval system or translated into any language in any form by any means without our written permission. Errors and omissions excepted. © Ford Motor Company 2015 All rights reserved. Part Number: 03/2015 20150918194123...
  • Page 4: Table Of Contents

    General Information on Radio Frequencies..........34 Symbols Glossary..........5 Remote Control..........34 Data Recording..........7 Replacing a Lost Key or Remote California Proposition 65.......9 Control............36 Perchlorate............9 Ford Credit............9 Locks Replacement Parts Locking and Unlocking.........37 Recommendation........9 Special Notices..........10 Security Mobile Communications Passive Anti-Theft System......40 Equipment............11 Export Unique Options........11...
  • Page 5 Table of Contents Information Displays Brakes General Information........55 General Information........88 Information Messages.........60 Hints on Driving With Anti-Lock Brakes............88 Parking Brake..........89 Climate Control Manual Climate Control......63 Traction Control Hints on Controlling the Interior Climate............65 Principle of Operation........90 Rear Passenger Climate Controls....66 Using Traction Control.........90 Seats Cruise Control...
  • Page 6 Table of Contents Jump Starting the Vehicle......117 Changing a Bulb..........151 Bulb Specification Chart......153 Customer Assistance Changing the Engine Air Filter....155 Getting the Services You Need....120 Vehicle Care In California (U.S. Only).......121 The Better Business Bureau (BBB) Auto General Information........156 Line Program (U.S. Only).......122 Cleaning Products........156 Utilizing the Mediation/Arbitration Cleaning the Exterior........156...
  • Page 7 Table of Contents Capacities and Specifications - 6.8L..............201 Audio System General Information........206 Audio Unit - Vehicles With: AM/FM..207 Audio Unit - Vehicles With: AM/FM/CD/ SYNC............208 Digital Radio...........210 Satellite Radio..........212 USB Port............215 SYNC General Information........216 Using Voice Recognition......218 Using SYNC With Your Phone.....221 SYNC Applications and Services..234 SYNC...
  • Page 8: Introduction

    Introduction ABOUT THIS MANUAL Thank you for choosing Ford. We recommend that you take some time to get to know your vehicle by reading this manual. The more that you know about your vehicle, the greater the safety and pleasure you will get from driving it.
  • Page 9 Introduction Brake system Front airbag Cabin air filter Front fog lamps Check fuel cap Fuel pump reset Child safety door lock or unlock Fuse compartment Hazard warning flashers Child seat lower anchor Heated rear window Child seat tether anchor Heated windshield Cruise control E71340 Interior luggage compartment...
  • Page 10: Data Recording

    Parking brake Additionally, when your vehicle is in for service or repair, Ford Motor Company, Ford of Canada, and service and repair Power steering fluid facilities may access or share among them data for vehicle improvement purposes.
  • Page 11 If you do not want other government authorities or other Ford or its vendors to receive this third parties acting with lawful information, do not activate the authority. Other parties may seek to service.
  • Page 12: California Proposition 65

    Genuine Ford replacement collision parts meet our (U.S. Only) stringent requirements for fit, finish, Ford Credit offers a full range of financing structural integrity, corrosion protection and lease plans to help you acquire your and dent resistance. During vehicle vehicle.
  • Page 13: Special Notices

    See Ambulance Supplementary Restraints System (page 27). If your light truck is equipped with the Ford Front seat mounted rear-facing child Ambulance Preparation Package, it may or infant seats should NEVER be be utilized as an ambulance. Ford urges...
  • Page 14: Mobile Communications Equipment

    1–877–840–4338. device that may take your focus off the Use of your Ford light truck as an road. Your primary responsibility is the safe ambulance, without the Ford Ambulance operation of your vehicle. We recommend...
  • Page 15: Environment

    Environment PROTECTING THE ENVIRONMENT You must play your part in protecting the environment. Correct vehicle usage and the authorized disposal of waste, cleaning and lubrication materials are significant steps toward this aim. E-Series (TE4) Canada/United States of America, enUSA, Edition date: 03/2015, Second Printing...
  • Page 16: Child Safety

    Child Safety GENERAL INFORMATION WARNINGS consult your pediatrician to make sure your See the following sections for directions child seat is appropriate for your child, and on how to properly use safety restraints is compatible with and properly installed for children. in your vehicle.
  • Page 17: Installing Child Restraints

    Child Safety Recommendations for Safety Restraints for Children Recommended restraint Child Child size, height, weight, or age type Use a child safety seat Infants or Children weighing 40 lb (18 kg) or less (sometimes called an toddlers (generally age four or younger). infant carrier, convertible seat, or toddler seat).
  • Page 18 Child Safety Use a child safety seat (sometimes called • Place the vehicle seat upon which the an infant carrier, convertible seat, or child seat will be installed in the upright toddler seat) for infants, toddlers, or position. children weighing 40 pounds (18 •...
  • Page 19 Child Safety 2. Pull down on the shoulder belt and then grasp the shoulder belt and lap belt together. E142875 5. To put the retractor in the automatic locking mode, grasp the shoulder portion of the belt and pull downward E142530 until all of the belt is pulled out.
  • Page 20 Child Safety Using Tether Straps necessary to remove the remaining slack that will exist once the extra Many forward-facing child safety seats weight of the child is added to the child include a tether strap which extends from restraint. It also helps to achieve the the back of the child safety seat and hooks proper snugness of the child seat to to an anchoring point called the top tether...
  • Page 21: Booster Seats

    Child Safety BOOSTER SEATS WARNING Never place, or allow a child to place, the shoulder belt under a child's arm or behind the back because it reduces the protection for the upper part of the body and may increase the risk of injury or death in a crash.
  • Page 22 Child Safety • Can the child sit all the way back against their vehicle seat back with knees bent comfortably at the edge of the seat cushion? • Can the child sit without slouching? • Does the lap belt rest low across the hips? •...
  • Page 23: Child Restraint Positioning

    Child Safety E142596 E142597 WARNINGS If the booster seat slides on the vehicle the child restraint is installed all the way seat upon which it is being used, placing a back. When possible, all children age 12 rubberized mesh sold as shelf or carpet and under should be properly restrained in liner under the booster seat may improve a rear seating position.
  • Page 24 Child Safety WARNINGS WARNINGS manufacturer. A safety seat that is Always restrain an unoccupied child improperly installed or utilized, is restraint or booster seat. These inappropriate for your child's height, age, objects may become projectiles in a or weight or does not properly fit the child crash or sudden stop, which may increase may increase the risk of serious injury or the risk of serious injury.
  • Page 25: Seatbelts

    Seatbelts PRINCIPLE OF OPERATION WARNINGS When possible, all children 12 years old and under should be properly WARNINGS restrained in a rear seating position. Always drive and ride with the seat Failure to follow this could seriously backrest upright and the lap belt increase the risk of injury or death.
  • Page 26: Fastening The Seatbelts

    Seatbelts The safety belt pretensioners at the front 2. To unfasten, press the release button seating positions are designed to tighten and remove the tongue from the the safety belts when activated. In frontal buckle. and near-frontal crashes, the safety belt Using Safety Belts During pretensioners may be activated alone or, Pregnancy...
  • Page 27 Seatbelts Safety Belt Locking Modes Automatic Locking Mode In this mode, the shoulder belt is WARNINGS automatically pre-locked. The belt will still After any vehicle crash, the safety retract to remove any slack in the shoulder belt system at all passenger seating belt.
  • Page 28: Seatbelt Height Adjustment

    Seatbelts How to Disengage the Automatic Adjust the height of the shoulder belt so Locking Mode the belt rests across the middle of your shoulder. Unbuckle the combination lap and shoulder belt and allow it to retract completely to disengage the automatic locking mode and activate the vehicle sensitive (emergency) locking mode.
  • Page 29: Child Restraint And Seatbelt Maintenance

    Seatbelts Conditions of operation If... Then... The driver's safety belt is not buckled The safety belt warning light illuminates 1- before the ignition switch is turned to the 2 minutes and the warning chime sounds on position... 4-8 seconds. The driver's safety belt is buckled while the The safety belt warning light and warning indicator light is illuminated and the chime turn off.
  • Page 30: Supplementary Restraints System

    Supplementary Restraints System The airbags are a supplemental restraint PRINCIPLE OF OPERATION system and are designed to work with the safety belts to help protect the driver and WARNINGS right front passenger from certain upper Airbags do not inflate slowly or body injuries.
  • Page 31: Driver And Passenger Airbags

    Supplementary Restraints System Passenger Airbag On and Off DRIVER AND PASSENGER Switch (If Equipped) AIRBAGS WARNING WARNINGS An airbag on and off switch may be Never place your arm or any objects installed in this vehicle. Before over an airbag module. Placing your driving, always look at the face of the arm over a deploying airbag can switch to be sure the switch is in the proper...
  • Page 32 Supplementary Restraints System WARNINGS If your vehicle has rear seats, always transport children who are 12 and younger in the rear seat. Always use seatbelts and child restraints properly. Do not place a child in a rear facing infant seat in the front seat unless your vehicle is equipped with an airbag on and off switch and the passenger airbag is turned off.
  • Page 33 Supplementary Restraints System The passenger side airbag should always National Highway Traffic Safety be on (the airbag off light should not be Administration Deactivation Criteria illuminated) unless the passenger is a (Excluding Canada) person who meets the requirements stated WARNING either in Category 1, 2 or 3 of the National Highway Traffic Safety This vehicle has special energy...
  • Page 34 Supplementary Restraints System • The vehicle has no rear seat. Transport Canada Deactivation Criteria (Canada Only) • Although children ages 1 to 12 ride in the rear seat(s) whenever possible, WARNING children ages 1 to 12 sometimes must This vehicle has special energy ride in the front because no space is management seatbelts for the driver available in the rear seat(s) of the...
  • Page 35 Supplementary Restraints System • My vehicle has no rear seat. After all occupants have adjusted their seats and put on seatbelts, it is very • Although children age 12 and under ride important that they continue to sit in the rear seat whenever possible, properly.
  • Page 36: Crash Sensors And Airbag Indicator

    Supplementary Restraints System If any of these things happen, even CRASH SENSORS AND intermittently, have the supplemental AIRBAG INDICATOR restraint system serviced at an authorized dealer immediately. Unless serviced, the WARNING system may not function properly in the event of a crash. Modifying or adding equipment to the front end of the vehicle (including The safety belt pretensioners and the...
  • Page 37: Keys And Remote Controls

    Keys and Remote Controls Note: The remote control contains sensitive GENERAL INFORMATION ON electrical components. Exposure to moisture RADIO FREQUENCIES or impact may cause permanent damage. This device complies with Part 15 of the REMOTE CONTROL FCC Rules and with Industry Canada license-exempt RSS standard(s).
  • Page 38 Keys and Remote Controls Note: You can program a maximum of four coded keys to your vehicle. Note: Do not apply the brake pedal during this procedure. Switch the ignition from off to on 8 times within 10 seconds, finishing in the off position.
  • Page 39: Replacing A Lost Key Or Remote Control

    Keys and Remote Controls Note: The panic alarm operates regardless of the ignition position. REPLACING A LOST KEY OR REMOTE CONTROL Replacement keys or remote controls can be purchased from an authorized dealer. Authorized dealers can program remote controls for your vehicle. See Passive Anti-Theft System (page 40).
  • Page 40: Locks

    Locks Press the button again within three LOCKING AND UNLOCKING seconds to unlock all doors. The direction indicators flash. You can use the power door lock control or the remote control to lock and unlock Note: The driver door can be unlocked with your vehicle.
  • Page 41 Locks Autolock Feature 5. Switch the ignition on. The horn sounds indicating your vehicle is in The autolock feature locks all the doors programming mode. when: 6. Press the power door unlock control • All doors are closed. and within five seconds, press the •...
  • Page 42 Locks The lamps turn off if: • The ignition is on. • You press the remote control lock button. • 25 seconds have elapsed. The lamps do not turn off if: • You switch them on with the lighting control. •...
  • Page 43: Security

    Switching the ignition on with a correctly coded key disarms the engine Note: The system is not compatible with immobilization system. non-Ford aftermarket remote start systems. Replacement Keys Use of these systems may result in vehicle starting problems and a loss of security The integrated keyhead transmitter protection.
  • Page 44 Security Insert the first previously programmed correctly coded key into the ignition. 2. Switch the ignition from off to on. Keep the ignition on for at least three seconds, but no more than 10 seconds. 3. Switch the ignition off and remove the first correctly coded key from the ignition.
  • Page 45: Steering Wheel

    Steering Wheel ADJUSTING THE STEERING CRUISE CONTROL WHEEL WARNING Do not adjust the steering wheel when your vehicle is moving. E161518 See Cruise Control (page 91). E161517 Pull and hold the steering wheel release lever. 2. Adjust the steering wheel to the desired position then release the lever.
  • Page 46: Wipers And Washers

    Wipers and Washers Press the end of the stalk to activate the WINDSHIELD WIPERS washer. Note: Fully defrost the windshield before • A brief press causes a single wipe switching on the windshield wipers. without washer fluid. Note: Make sure the windshield wipers are •...
  • Page 47: Lighting

    Lighting GENERAL INFORMATION LIGHTING CONTROL Condensation in Lamp Assemblies Exterior lamps have vents to accommodate normal changes in air pressure. Condensation can be a natural by-product of this design. When moist air enters the lamp assembly through the vents, there is a possibility that condensation can occur when the temperature is cold.
  • Page 48: Instrument Lighting Dimmer

    Lighting Headlamp Flasher DAYTIME RUNNING LAMPS Equipped) WARNING Always remember to switch your headlamps on in low light situations or during inclement weather. The system does not activate the tail lamps and may not provide adequate lighting during these conditions. Failure to activate your headlamps under these conditions may result in a collision.
  • Page 49: Windows And Mirrors

    Windows and Mirrors POWER WINDOWS EXTERIOR MIRRORS (If Equipped) Power Exterior Mirrors WARNINGS Do not leave children unattended in WARNING your vehicle and do not let them play Do not adjust the mirrors when your with the power windows. They may vehicle is moving.
  • Page 50: Interior Mirror

    Windows and Mirrors Telescoping Mirrors (If Equipped) E163061 This feature lets you extend the mirror about 3 in (75 mm). It is useful when towing a trailer. You can manually pull out or push in the mirrors to the desired position.
  • Page 51: Sun Visors

    Windows and Mirrors Note: Do not clean the housing or glass of any mirror with harsh abrasives, fuel or other petroleum or ammonia-based cleaning products. You can adjust the interior mirror to your preference. Some mirrors also have a second pivot point. This lets you move the mirror head up or down and from side to side.
  • Page 52: Instrument Cluster

    Instrument Cluster GAUGES E194283 Tachometer. Fuel gauge. Engine coolant temperature gauge. Speedometer. Battery voltage gauge. Information display. See Information Displays (page 55). Engine oil pressure gauge. Switch the ignition on. The fuel gauge Fuel Gauge indicates approximately how much fuel you have left in the fuel tank.
  • Page 53 Instrument Cluster The needle should move toward F when • If the gas station nozzle shuts off you refuel your vehicle. If the needle points before the tank is full, try a different to E after adding fuel, have an authorized gas pump nozzle.
  • Page 54: Warning Lamps And Indicators

    Instrument Cluster Anti-Theft System Trip Computer See Information Displays (page 55). Flashes when the SecuriLock Passive Anti-theft System Vehicle Settings and Personalization E144845 activates. See Information Displays (page 55). Battery Engine Oil Pressure Gauge If it illuminates while driving, it Indicates the engine oil pressure.
  • Page 55 Instrument Cluster Cruise Control Low Fuel Level (If Equipped) It illuminates when the fuel level Illuminates when you switch this is low or near empty. Refuel as feature on. See Using Cruise soon as possible. Control (page 91). E71340 Low Tire Pressure Warning Direction Indicator It illuminates when your tire Illuminates when you switch on...
  • Page 56: Audible Warnings And Indicators

    Instrument Cluster Transmission Tow/Haul If the light is blinking, engine misfire is occurring which could damage your Illuminates when the driver catalytic converter. Drive in a moderate activates the tow/haul feature. fashion (avoid heavy acceleration and If the light flashes steadily, have E161509 deceleration) and have an authorized an authorized dealer check the system...
  • Page 57 Instrument Cluster Shift to Park Warning Chime Sounds when you open the driver's door and your vehicle is not in park. E-Series (TE4) Canada/United States of America, enUSA, Edition date: 03/2015, Second Printing...
  • Page 58: Information Displays

    Information Displays Base Information Display Control GENERAL INFORMATION WARNING Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road.
  • Page 59 Information Displays Press and release the SELECT/RESET reset the function by holding the stem, by the speedometer, to choose SELECT/RESET stem for more than two settings and confirm messages. Select or seconds. Info TRIP A or B Miles (km) to E XX.X AVG MPG (L/100km) MPG (L/km) HOLD RESET FOR SETUP MENU...
  • Page 60 Information Displays Press and hold the SELECT/RESET stem to get into the setup menu sequence for the following displays: E194389 Setup OIL LIFE UNITS ENG / Press and hold the English or Metric METRIC SELECT/RESET stem AUTOLOCK (if ON or OFF equipped) AUTOUNLOCK (if ON or OFF...
  • Page 61 Information Displays SYSTEM CHECK TBC GAIN = XX.X or NO TRAILER (if equipped) TBC GAIN = XX.X or OUTPUT = ////// (if equipped) XXX MILES TO E AUTOUNLOCK OIL LIFE XXX% HOLD RESET = NEW This feature automatically unlocks all This displays the remaining oil life.
  • Page 62 Information Displays Determine which magnetic zone you 2. Press and hold the SELECT/RESET are in for your geographic location by stem to get into the setup menu. Press referring to the zone map. it repeatedly to scroll through the setup menu until HOLD RESET FOR 2.
  • Page 63: Information Messages

    Information Displays Press the SELECT/RESET stem to INFORMATION MESSAGES acknowledge and remove some messages from the information display. Other Note: Depending on the vehicle options messages will be removed automatically equipped with your vehicle, not all of the after a short time. messages will display or be available.
  • Page 64 Information Displays Tire Message Action LOW TIRE PRESSURE Displays when one or more tires on your vehicle have low tire pressure. TIRE PRESSURE MONITOR Displays when the tire pressure monitoring system FAULT malfunctions. If the warning stays on or continues to come on, contact your authorized dealer.
  • Page 65 Information Displays Trailer Message Action TRAILER BRAKE MODULE Displays along with a single tone in response to faults FAULT sensed by the TBC. See Essential Towing Checks (page 103). TRAILER CONNECTED Displays when a correct trailer connection (a trailer with electric trailer brakes) is sensed during a given ignition cycle.
  • Page 66: Climate Control

    Climate Control MANUAL CLIMATE CONTROL Heater Only System (If Equipped) E194172 Fan speed control: Adjust the volume of air circulated in the vehicle. Temperature control: Controls the temperature of the air circulated in your vehicle. Air distribution control: Adjust to switch airflow from the windshield or footwell vents on or off.
  • Page 67 Climate Control Manual Climate Control E194171 Fan speed control: Adjust the volume of air circulated in the vehicle. Temperature control: Controls the temperature of the air circulated in your vehicle. NORM A/C: Adjust to switch the air conditioning on or off. Air conditioning cools your vehicle using outside air.
  • Page 68: Hints On Controlling The Interior Climate

    Climate Control Recommended Settings for HINTS ON CONTROLLING THE Heating INTERIOR CLIMATE • Adjust the fan speed to the second General Hints speed setting. • Adjust the temperature control to the Note: Prolonged use of recirculated air may midway point of the hot settings. cause the windows to fog up.
  • Page 69: Rear Passenger Climate Controls

    Climate Control Side Window Defogging in Cold • Direct the instrument panel side air Weather vents toward the side windows. • Close the instrument panel vents. • Adjust the air distribution control to the instrument panel and windshield air Maximum Cooling Performance in vents positions.
  • Page 70: Seats

    Seats We recommend that you follow these SITTING IN THE CORRECT guidelines: POSITION • Sit in an upright position with the base of your spine as far back as possible. WARNINGS • Do not recline the seatback more than Sitting improperly, out of position or 30 degrees.
  • Page 71: Manual Seats

    Seats Moving the Seat Backward and Forward (If Equipped) E190815 The front row outboard non-adjustable head restraints consist of a trimmed foam E190816 covering over the upper structure of the seatback. Properly adjust the seatback to Recline Adjustment (If Equipped) an upright driving or riding position, so that the head restraint is positioned as close as WARNING...
  • Page 72: Power Seats

    Seats Manual Lumbar • Press A to raise or lower the front (If Equipped) portion of the seat cushion. • Press B to move the seat forward, backward, up or down. • Press C to raise or lower the rear portion of the seat cushion.
  • Page 73: Auxiliary Power Points

    Auxiliary Power Points 12 Volt DC Power Point Locations Power points may be in the following WARNINGS locations: Do not plug optional electrical • On the instrument panel. accessories into the cigar lighter socket. Incorrect use of the cigar • Inside the glove box.
  • Page 74 Auxiliary Power Points When the indicator light on the power point • On: The power point is working, the ignition is on and a device is plugged • Off: The power point is off, the ignition is off or no device is plugged in. •...
  • Page 75: Starting And Stopping The Engine

    Starting and Stopping the Engine GENERAL INFORMATION IGNITION SWITCH WARNINGS Extended idling at high engine speeds can produce very high temperatures in the engine and exhaust system, creating the risk of fire or other damage. Do not park, idle or drive your vehicle on dry grass or other dry ground E161572 cover.
  • Page 76 Starting and Stopping the Engine Stopping the Engine When Your Before starting the engine check the Vehicle is Moving following: • Make sure all occupants have fastened WARNING their safety belts. Switching off the engine when the • Make sure the headlamps and vehicle is still moving will result in a electrical accessories are off.
  • Page 77: Engine Block Heater

    Starting and Stopping the Engine temperatures, and be clearly marked ENGINE BLOCK HEATER Suitable for Use with Outdoor Equipped) Appliances. Do not use an indoor extension cord outdoors. This could result in an electric shock or become a WARNINGS fire hazard. Failure to follow engine block heater instructions could result in property •...
  • Page 78: Fuel And Refueling

    Fuel and Refueling • Automotive fuels can be harmful or SAFETY PRECAUTIONS fatal if swallowed. Fuel such as gasoline is highly toxic and if WARNINGS swallowed can cause death or Do not overfill the fuel tank. The permanent injury. If fuel is swallowed, pressure in an overfilled tank may call a physician immediately, even if no cause leakage and lead to fuel spray...
  • Page 79: Fuel Quality

    Fuel and Refueling • Fuels containing the octane booster FUEL QUALITY additive, methylcyclopentadienyl manganese tricarbonyl (MMT). Choosing the Right Fuel • Leaded fuel (using leaded fuel is prohibited by law). The use of fuels with metallic compounds such as methylcyclopentadienyl manganese tricarbonyl (commonly known as MMT), which is a manganese-based fuel additive, will impair engine...
  • Page 80: Running Out Of Fuel

    Fuel and Refueling Do not use any fuel other than those If your vehicle runs out of fuel: recommended because they could lead to • Normally, adding 1.3 gal (5 L) of fuel is engine damage that may not be covered enough to restart the engine.
  • Page 81 Ford, Motorcraft or other certified the fuel tank. fuel filler cap is not used. Stop refueling after the fuel pump...
  • Page 82: Fuel Consumption

    Fuel and Refueling If the fuel cap light remains on, at the next Results are most accurate when the filling opportunity, safely pull off of the road, method is consistent. remove the fuel filler cap, align the cap Calculating Fuel Economy properly and reinstall it.
  • Page 83: Emission Control System

    See Scheduled Maintenance (page 268). • Fuel economy may decrease when If you use parts other than Ford, Motorcraft driving short distances. or Ford-authorized parts for maintenance • You will get better fuel economy when...
  • Page 84 Fuel and Refueling On-Board Diagnostics (OBD-II) If the service engine soon indicator remains on, have your vehicle serviced at the first Your vehicle has a computer known as the available opportunity. Although some on-board diagnostics system (OBD-II) that malfunctions detected by the OBD-II may monitors the engine’s emission control not have symptoms that are apparent, system.
  • Page 85 Fuel and Refueling the engine. If the service engine soon indicator blinks eight times, it means that the vehicle is not ready for I/M testing; if the service engine soon indicator stays on solid, it means that the vehicle is ready for I/M testing.
  • Page 86: Transmission

    Transmission Neutral (N) AUTOMATIC TRANSMISSION With the transmission in neutral (N), you WARNING can start your vehicle and it is free to roll. Hold the brake pedal down while in this Always set the parking brake fully position. and make sure the transmission is latched in park (P).
  • Page 87: E-Series (Te4) Canada/United States Of America, Enusa, Edition Date: 03/2015, Second Printing

    Transmission Tow/Haul Mode Understanding the Shift Positions of a 6–Speed Automatic To activate tow/haul, press the Transmission button on the gearshift lever. The TOW HAUL indicator light E161509 illuminates in the instrument cluster. The tow/haul feature: • Delays upshifts to reduce the frequency of transmission shifting.
  • Page 88 Transmission Fourth (4) The tow/haul feature: • Delays upshifts to reduce the frequency Trasnmission operates in fourth (4) gear of transmission shifting. only. Used for improved traction on slippery roads. • Provides engine braking in all forward gears, which slows your vehicle and Second (2) assists you in controlling your vehicle when descending a grade.
  • Page 89: E-Series (Te4) Canada/United States Of America, Enusa, Edition Date: 03/2015, Second Printing

    Transmission WARNINGS When doing this procedure, you will be taking your vehicle out of park which means your vehicle can roll freely. To avoid unwanted vehicle movement, always fully set the parking brake prior to doing this procedure. Use wheel chocks if appropriate. If the parking brake is fully released, but the brake warning lamp remains illuminated, the brakes may not be...
  • Page 90: E-Series (Te4) Canada/United States Of America, Enusa, Edition Date: 03/2015, Second Printing

    Transmission If your vehicle is stuck in mud or snow, you may rock it out by shifting between forward and reverse gears, stopping between shifts in a steady pattern. Press lightly on the accelerator in each gear. E-Series (TE4) Canada/United States of America, enUSA, Edition date: 03/2015, Second Printing...
  • Page 91: Brakes

    Brakes Hydraulic brake booster system GENERAL INFORMATION (Hydroboost or Hydromax) Note: Occasional brake noise is normal. If The Hydroboost and Hydromax systems a metal-to-metal, continuous grinding or receive fluid pressure from the power continuous squeal sound is present, the steering pump to provide power assist brake linings may be worn-out and should during braking.
  • Page 92: Parking Brake

    Brakes The anti-lock braking system will not To release the parking brake: eliminate the risks when: • For vehicles equipped with a foot • You drive too closely to the vehicle in operated parking brake, pull the front of you. parking brake release lever.
  • Page 93: Traction Control

    Traction Control System Indicator Lights and PRINCIPLE OF OPERATION Messages The traction control system helps avoid The traction control light drive wheel spin and loss of traction. temporarily illuminates on If your vehicle begins to slide, the system engine start-up and flashes E138639 applies the brakes to individual wheels when a driving condition activates the...
  • Page 94: Cruise Control

    Cruise Control (If Equipped) The indicator displays in the PRINCIPLE OF OPERATION instrument cluster. E71340 Cruise control lets you maintain a set speed without keeping your foot on the Setting the Cruise Speed accelerator pedal. You can use cruise control when your vehicle speed is greater Drive to desired speed.
  • Page 95: Driving Aids

    Driving Aids STEERING To help prevent damage to the power steering system: • Never hold the steering wheel at its furthest turning points (until it stops) for more than three to five seconds when the engine is running. • Do not operate the vehicle with a low power steering pump fluid level (below the MIN mark on the reservoir).
  • Page 96: Load Carrying

    Load Carrying the following terms for LOAD LIMIT determining your vehicle’s weight Vehicle Loading - with and ratings, with or without a trailer, without a Trailer from the vehicle’s Tire Label or Safety Compliance Certification This section will guide you in the Label: proper loading of your vehicle, Base Curb Weight - is the weight...
  • Page 97 Load Carrying Example only: WARNING The appropriate loading capacity of your vehicle can be limited either by volume capacity (how much space is available) or by payload capacity (how much weight the vehicle should carry). Once you have reached the maximum payload of your vehicle, do not add more cargo, even if there is space E210944...
  • Page 98 Load Carrying Cargo Weight - includes all Certification Label. The label shall weight added to the Base Curb be affixed to either the door hinge Weight, including cargo and pillar, door-latch post, or the door optional equipment. When towing, edge that meets the door-latch trailer tongue load or king pin post, next to the driver seating weight is also part of cargo weight.
  • Page 99 Load Carrying Example only: E198828 WARNING Exceeding the Safety Compliance Certification Label vehicle weight rating limits could result in substandard vehicle handling or performance, engine, transmission and/or structural damage, serious damage to the vehicle, loss of control and personal injury. E143819 E-Series (TE4) Canada/United States of America, enUSA, Edition date: 03/2015, Second Printing...
  • Page 100 Load Carrying GCW (Gross Combined Weight) Tongue Load or Fifth Wheel - is the Gross Vehicle Weight plus King Pin Weight - refers to the the weight of the fully loaded amount of the weight that a trailer trailer. pushes down on a trailer hitch. GCWR (Gross Combined Examples: For a 5000 pound Weight Rating) - is the maximum...
  • Page 101 Load Carrying 1. Locate the statement "The *Suppose your vehicle has a combined weight of occupants 1400-pound (635-kilogram) cargo and cargo should never exceed and luggage capacity. You decide XXX kg or XXX lb." on your to go golfing. Is there enough load vehicle’s placard.
  • Page 102 Load Carrying be: 635 kilograms - (2 x 99 Special Loading Instructions kilograms) - (12 x 45 kilograms) = for Owners of Pick-up Trucks 635 - 198 - 540 = -103 kilograms. and Utility-type Vehicles You will need to reduce the load WARNING weight by at least 240 pounds (104 kilograms).
  • Page 103: Towing

    Towing Load Placement TOWING A TRAILER To help minimize how trailer WARNINGS movement affects your vehicle Do not exceed the Gross when driving: Vehicle Weight Rating or the • Load the heaviest items closest Gross Axle Weight Rating to the trailer floor. specified on the certification label.
  • Page 104: Trailer Sway Control

    Towing TRAILER SWAY CONTROL RECOMMENDED TOWING WEIGHTS Equipped) Note: Make sure to take into WARNING consideration trailer frontal area. Switching off trailer sway control Vehicles equipped with the Trailer increases the risk of loss of vehicle Tow Package or the Heavy Duty control, serious injury or death.
  • Page 105 Towing E-350 Variant Rear Maximum GCWR Maximum Loaded Axle Trailer Weight Ratio 5.4L Cutaway 4.10 13000 lb (5896 kg) 8000 lb (3629 kg) Single Rear Wheel 6.8L Cutaway 4.10 18500 lb (8391 kg) 10000 lb (4536 kg) Single Rear Wheel 5.4L Cutaway 4.10 13000 lb (5896 kg)
  • Page 106: Essential Towing Checks

    Towing E-450 Variant Rear Maximum GCWR Maximum Loaded Axle Trailer Weight Ratio 5.4L Cutaway 4.56 14050 lb (6373 kg) 8500 lb (3856 kg) 6.8L Cutaway 4.56 22000 lb (9979 kg) 10000 lb (4536 kg) 5.4L Stripped 4.56 14050 lb (6373 kg) 9200 lb (4173 kg) Chassis 6.8L Stripped...
  • Page 107 Towing • Service your vehicle more frequently if Color Function you tow a trailer. See your scheduled maintenance information. Green Right turn signal and stop lamp • If you use a rental trailer, follow the instructions the rental agency gives Orange Battery (+) you.
  • Page 108 Equipped) trailer manufacturer. WARNING Safety Chains The Ford trailer brake controller has Note: Do not attach safety chains to the been verified to be compatible with bumper. trailers having electric-actuated Always connect the safety chains to the...
  • Page 109 Towing When used properly, the trailer brake • Trailer Connected: Displays when the controller assists in smooth and effective system senses a correct trailer wiring trailer braking by powering the trailer’s connection (a trailer with electric trailer electric or electric-over-hydraulic brakes brakes) during a given ignition cycle.
  • Page 110 Misuse, such as exactly which trailer fault has occurred. application during trailer sway, could However, your Ford warranty does not cover cause instability of trailer or tow this diagnosis if the fault is with the trailer. vehicle.
  • Page 111 • The trailer brake controller is only a after you have traveled 50 mi (80 km). factory-installed or dealer-installed item. Ford is not responsible for • When stopped in congested or heavy warranty or performance of the traffic during hot weather, place the...
  • Page 112 Towing • Shift to a lower gear when driving down Your vehicle may be equipped with a a long or steep hill. Do not apply the temporary or conventional spare tire. A brakes continuously, as they may "temporary" spare tire is different in size overheat and become less effective.
  • Page 113: Transporting The Vehicle

    Do not tow with a slingbelt. Recreational Towing Ford Motor Company has not approved a slingbelt towing procedure. Vehicle Note: Put your climate control system in damage may occur if towed incorrectly, or recirculated air mode to prevent exhaust by any other means.
  • Page 114 Towing Follow these guidelines if you have a need for recreational (RV) towing. An example of recreational towing would be towing your vehicle behind a motorhome. These guidelines are to make sure you do not damage the transmission during towing. Do not tow your vehicle with any wheels on the ground, as vehicle or transmission damage may occur.
  • Page 115: Driving Hints

    Driving Hints 4. Check the coolant level. See Engine BREAKING-IN Coolant Check (page 139). You need to break in new tires for 5. Have your vehicle checked by an approximately 300 miles (480 authorized dealer as soon as possible. kilometers). During this time, your vehicle may exhibit some unusual driving ECONOMICAL DRIVING characteristics.
  • Page 116: Driving Through Water

    Driving Hints • Avoid using speed control in hilly When driving through standing water, drive terrain. very slowly and do not stop your vehicle. Your brake performance and traction may • Do not rest your foot on the brake be limited. After driving through water and pedal while driving.
  • Page 117 Driving Hints WARNINGS Never place floor mats or any other covering on top of already installed floor mats. Floor mats should always rest on top of vehicle carpeting surface and not another floor mat or other covering. Additional floor mats or any other covering will reduce the pedal clearance and potentially interfere with pedal operation.
  • Page 118: Roadside Emergencies

    Towing — independent service contractors, if not prohibited by state, To fully assist you should you have a local or municipal law, shall tow Ford vehicle concern, Ford Motor Company of eligible vehicles to an authorized dealer Canada, Limited offers a complimentary within 35 mi (56 km) of the roadside assistance program.
  • Page 119: Hazard Warning Flashers

    HAZARD WARNING FLASHERS injury. Ford Motor Company recommends that the fuel system be inspected by an Note: The hazard warning flashers will authorized dealer after any collision.
  • Page 120: Jump Starting The Vehicle

    Roadside Emergencies Preparing Your Vehicle Should your vehicle shut off after a collision, you may restart your vehicle. For Do not attempt to push-start your vehicles equipped with a key system: automatic transmission vehicle. Switch off the ignition. Note: Attempting to push-start a vehicle 2.
  • Page 121 Roadside Emergencies Jump Starting Start the engine of the booster vehicle and rev the engine moderately, or press the accelerator gently to keep your engine speed between 2000 and 3000 RPM, as shown in your tachometer. 2. Start the engine of the disabled vehicle. 3.
  • Page 122 Roadside Emergencies 2. Remove the jumper cable on the negative (-) terminal of the booster vehicle battery. 3. Remove the jumper cable from the positive (+) terminal of the booster vehicle battery. 4. Remove the jumper cable from the positive (+) terminal of the disabled vehicle battery.
  • Page 123: Customer Assistance

    Mailing address perform a repair after taking your vehicle to the authorized dealer. Repairs will be Customer Relationship Centre made using Ford or Motorcraft® parts, or Ford Motor Company of Canada, Limited remanufactured or other parts that are P.O. Box 2000 authorized by Ford.
  • Page 124: In California (U.s. Only)

    In some states within the United States, conform the vehicle to its applicable you must directly notify Ford in writing express warranties if, within the first 18 before pursuing remedies under your months of ownership of a new vehicle or...
  • Page 125: The Better Business Bureau (Bbb) Auto Line Program (U.s. Only)

    BBB AUTO LINE During mediation, a representative of the 3033 Wilson Boulevard, Suite 600 BBB will contact both you and Ford Motor Arlington, Virginia 22201 Company to explore options for settlement of the claim. If an agreement is not reached...
  • Page 126: Utilizing The Mediation/Arbitration Program (Canada Only)

    Before exporting your vehicle to a foreign Canadian dealers. In those cases where country, contact the appropriate foreign you continue to feel that the efforts by Ford embassy or consulate. These officials can of Canada and the authorized dealer to...
  • Page 127: Ordering Additional Owner's Literature

    U.S. Virgin Islands, please feel free to call identification number (VIN) and new our Toll-Free Number: (800) 841-FORD address with Ford Motor Company Export (3673). Operations & Global Growth Initiatives by emailing expcac@ford.com. If your vehicle must be serviced while you...
  • Page 128: Reporting Safety Defects (U.s. Only)

    (NHTSA) in addition to notifying injury or death, you should immediately Ford Motor Company. inform Transport Canada and Ford of Canada. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a...
  • Page 129 Customer Assistance Transport Canada Contact Information Website www.tc.gc.ca/eng/motorvehiclesafety/safevehicles-defectinvestigations- index-76.htm (English) Website www.tc.gc.ca/fra/securiteautomobile/VehiculesSecuritaires-Enquetes- index-76.htm (French) Phone 1–800–333–0510 Ford of Canada Contact Information Website www.ford.ca Phone 1–800–565-3673 E-Series (TE4) Canada/United States of America, enUSA, Edition date: 03/2015, Second Printing...
  • Page 130: Fuses

    Fuses Note: If your vehicle is equipped with dual FUSE SPECIFICATION CHART batteries, disconnecting the primary under-hood battery does not remove power Power Distribution Box from all circuits. WARNINGS The power distribution box is located in Always disconnect the battery before the engine compartment.
  • Page 131 Fuses Fuse or relay number Fuse amp rating Protected components — Auxiliary switch #4 relay. — Auxiliary switch #3 relay. — Modified vehicle and stripped chassis run/ start relay. — Not used. — Not used. 40A** Modified vehicle and stripped chassis run/ start.
  • Page 132 Fuses Fuse or relay number Fuse amp rating Protected components 10A* Cluster battery (stripped chassis). 50A** Blower motor. 40A** Anti-lock brake system pump. 20A** Stripped chassis horn. 40A** Powertrain control module relay. 20A** Ignition switch (stripped chassis). — Trailer tow left-hand side stop lamp and direction indicator lamp relay.
  • Page 133 Fuses Fuse or relay number Fuse amp rating Protected components 10A* Fuel pump relay coil. — Not used. — Not used. 20A* Trailer tow park lamp. 15A* Trailer tow back-up lamp. — Not used. — One-touch integrated start diode. — Not used.
  • Page 134 Fuses Fuse or relay number Fuse amp rating Protected components 15A* Vehicle power 4. Engine ignition coil relay coil. 10A* Vehicle power 5. Transmission. 10A* Cluster run/start (stripped chassis). — Not used. — Not used. — Fuel pump diode. — Not used.
  • Page 135 Fuses E194306 Fuse or relay number Fuse amp rating Protected components Inverter B+. Not used (spare). Not used (spare). Not used (spare). Passenger compartment fuse panel. Brake-shift interlock. Direction indicators lamps. Hazard lamps. Stop lamps. Left-side headlamp low beam. Right-side headlamp low beam. Courtesy lamps.
  • Page 136 Fuses Fuse or relay number Fuse amp rating Protected components Switch illumination. Not used (spare). 7.5A Not used (spare). Mirrors. SYNC. Global positioning system module. Not used (spare). Not used (spare). Door locks. Not used (spare). Not used (spare). Diagnostic connector (except stripped chassis).
  • Page 137: Changing A Fuse

    Fuses Fuse or relay number Fuse amp rating Protected components Cutaway run/start. Passive anti-theft system radio frequency module. Climate control. Stripped chassis #1 run/start. Not used (spare). Radio. Not used (spare). Radio. Switch illumination. Automatic dimming rear view mirror. Power inverter. Auxiliary switch.
  • Page 138 Fuses If electrical components in the vehicle are the fuse. Check the appropriate fuses not working, a fuse may have blown. Blown before replacing any electrical fuses are identified by a broken wire within components. FuseTypes E207206 Callout Fuse Type Micro 2 Micro 3 Maxi...
  • Page 139: Maintenance

    Maintenance 2. Switch off the engine. GENERAL INFORMATION 3. Block the wheels. Have your vehicle serviced regularly to help Working with the Engine On maintain its roadworthiness and resale value. There is a large network of WARNING authorized dealers that are there to help you with their professional servicing To reduce the risk of vehicle damage expertise.
  • Page 140: Under Hood Overview

    Maintenance UNDER HOOD OVERVIEW E197500 Windshield washer fluid reservoir: See Washer Fluid Check (page 145). Engine oil filler cap: See Engine Oil Check (page 138). Automatic transmission fluid dipstick: See Automatic Transmission Fluid Check (page 142). Air filter assembly: See Changing the Engine Air Filter (page 155). Engine oil dipstick: See Engine Oil Dipstick (page 138).
  • Page 141: Engine Oil Dipstick

    Note: Check the level before starting the engine. Remove the filler cap. Note: Make sure that the level is between 2. Add engine oil that meets the Ford the MIN and the MAX marks. specifications. See Capacities and Specifications (page 191).
  • Page 142: Engine Coolant Check

    Maintenance Checking the Engine Coolant To reset the oil life monitoring system do the following: When the engine is cold, check the Switch the ignition on. Do not start the concentration and level of the engine engine. coolant at the intervals listed in the 2.
  • Page 143 Ford specification. See Capacities and Recycled Engine Coolant Specifications (page 191). Ford Motor Company does not recommend In case of emergency, you can add a large the use of recycled engine coolant since a amount of water without engine coolant Ford-approved recycling process is not yet in order to reach a vehicle service location.
  • Page 144 Maintenance Vehicles driven year-round in non-extreme When Fail-Safe Mode Is Activated climates should use prediluted engine WARNINGS coolant for optimum cooling system and engine protection. Fail-safe mode is for use during emergencies only. Operate your What You Should Know About Fail- vehicle in fail-safe mode only as long Safe Cooling as necessary to bring your vehicle to rest...
  • Page 145: Automatic Transmission Fluid Check

    Maintenance 5. Remove the dipstick, wiping it clean AUTOMATIC TRANSMISSION with a clean, dry lint free rag. If FLUID CHECK necessary, refer to the Under Hood Overview in this chapter for the Have an authorized dealer check and location of the dipstick. change the transmission fluid and filter at 6.
  • Page 146 Maintenance Correct Fluid Level Type A E163743 Type B E163741 Type B E163744 Fluid levels above the safe range may result in transmission failure. An overfill E163742 condition of transmission fluid may cause shift and engagement concerns, and For vehicles equipped with 5-speed possible damage.
  • Page 147: Brake Fluid Check

    Maintenance • the dipstick handle. Do not use supplemental transmission fluid additives, treatments or cleaning • See Capacities and Specifications agents. The use of these materials may (page 191). affect transmission operation and result If necessary, add fluid in 8 fl oz (250 ml) in damage to internal transmission increments through the filler tube until the components.
  • Page 148: Power Steering Fluid Check

    Washer fluids Only use fluid that meets Ford containing non-methanol antifreeze specifications. See Capacities and agents should be used only if they provide Specifications (page 197).
  • Page 149 Maintenance For longer, trouble-free operation, keep the WARNINGS top of the battery clean and dry. Also, Batteries normally produce explosive make certain the battery cables are always gases which can cause personal tightly fastened to the battery terminals. injury. Therefore, do not allow flames, sparks or lighted substances to If you see any corrosion on the battery or come near the battery.
  • Page 150: Checking The Wiper Blades

    Maintenance Note: If you do not carry out the above Clean the wiper blades with washer fluid process, the idle quality of your vehicle may or water applied with a soft sponge or be adversely affected until the idle trim is cloth.
  • Page 151: Adjusting The Headlamps

    Maintenance Note: Make sure that the wiper blade locks into place. Lower the wiper arm and blade back on the windshield. The wiper arms will automatically return to their normal position when you turn the ignition on. • Replace wiper blades at least once per year for optimum performance.
  • Page 152 Maintenance On the wall or screen, locate the high intensity area of the beam pattern. The left edge of the high intensity area should be even with the vertical line corresponding to the headlamp under adjustment. If the left edge of the high intensity area is not even with the vertical line, follow the next step to adjust it.
  • Page 153: Removing A Headlamp

    Maintenance Park the vehicle directly in front of a wall or screen on a level surface, approximately 25 feet (7.6 meters) away. 2. Measure the height of the headlamp bulb center from the ground and mark an 8 foot (2.4 meter) horizontal reference line on the vertical wall or screen at this height.
  • Page 154: Changing A Bulb

    Maintenance 3. Disconnect the electrical connector by when the temperature is cold. When squeezing the release tab and pushing normal condensation occurs, a thin film of the connector forward, then pulling it mist can form on the interior of the lens. rearward.
  • Page 155 Maintenance Sealed beam E196386 E196389 4. Remove the bulb assembly by turning it counterclockwise and pulling it Make sure the headlamp switch is in straight out. the off position, then open the hood. 2. Remove the headlamp assembly. Refer To install the new bulb, follow the removal to Replacing Headlamp Bulbs in this procedures in reverse order.
  • Page 156: Bulb Specification Chart

    Maintenance Sealed beam E163828 E196391 2. Remove the four screws and the lamp Make sure the headlamp switch is in lens from the lamp assembly. the off position, then open the hood. 3. Carefully pull the bulb straight out of 2.
  • Page 157 Maintenance Lamp Trade name Headlamp low beam - vehicles with aerodynamic lamps. Headlamp high beam - vehicles with aerodynamic lamps. Headlamps - vehicles with sealed beam lamps. H6054 Front clearance lamp (exterior mirror). 2825 Brake, rear and direction indicator lamp. 3157K Reversing lamps.
  • Page 158: Changing The Engine Air Filter

    Maintenance CHANGING THE ENGINE AIR FILTER WARNING To reduce the risk of vehicle damage or personal injury, do not start the engine with the air filter removed and do not remove it while the engine is running. Note: Failure to use the correct air filter E197064 element may result in severe engine 3.
  • Page 159: Vehicle Care

    Vehicle Care GENERAL INFORMATION CLEANING PRODUCTS Your Ford or Lincoln authorized dealer has For best results, use the following products many quality products available to clean or products of equivalent quality: your vehicle and protect its finishes. Materials Name Specification...
  • Page 160: Waxing

    Vehicle Care • Immediately remove fuel spillages, bird • Do not use water pressure higher than droppings, insect deposits and road tar. 2,000 psi (14,000 kPa). These may cause damage to your • Do not use water hotter than 179°F vehicle’s paintwork or trim over time.
  • Page 161: Cleaning The Engine

    Vehicle Care • Do not allow wax to come in contact • Never wash or rinse any ignition coil, with any non-body (low-gloss black) spark plug wire or spark plug well, or colored trim. The wax will discolor or the area in and around these locations. stain the parts over time.
  • Page 162: Cleaning The Interior

    Vehicle Care CLEANING THE INTERIOR CLEANING THE INSTRUMENT PANEL AND INSTRUMENT WARNINGS CLUSTER LENS Do not use cleaning solvents, bleach or dye on the vehicle’s safety belts, WARNING as these actions may weaken the Do not use chemical solvents or belt webbing.
  • Page 163: Cleaning Leather Seats

    Vehicle Care Wipe up spilled liquid using a clean, You should: soft cloth as quickly as possible. • Remove dust and loose dirt with a vacuum cleaner. 2. Use Motorcraft Premium Leather and Vinyl Cleaner or a commercially • Clean and treat spills and stains as available leather cleaning product for soon as possible.
  • Page 164: Vehicle Storage

    Vehicle Care General Note: Industrial-strength or heavy-duty cleaners in combination with brush agitation • Store all vehicles in a dry, ventilated to remove brake dust and dirt, could wear place. away the clear coat finish over a period time. • Protect from sunlight, if possible.
  • Page 165 Vehicle Care Miscellaneous • With your foot on the brake, shift through all the gears while the engine • Make sure all linkages, cables, levers is running. and pins under your vehicle are covered • We recommend that you change the with grease to prevent rust.
  • Page 166: Wheels And Tires

    Wheels and Tires How Your Vehicle Differs from GENERAL INFORMATION Other Vehicles Notice to Utility Vehicle, Van and Sport-utility vehicles, vans and trucks can Truck Owners differ from some other vehicles in a few noticeable ways. Your vehicle may be: WARNINGS Utility vehicles have a significantly higher rollover rate than other types...
  • Page 167: Tire Care

    Wheels and Tires • Higher - to allow higher load carrying TIRE CARE capacity and to allow it to travel over rough terrain without getting hung up Information About Uniform or damaging underbody components. Tire Quality Grading • Shorter - to give it the capability to approach inclines and drive over the crest of a hill without getting hung up or damaging underbody components.
  • Page 168 Transportation Tire quality to lowest are AA, A, B, and C. The grades: The U.S. Department of grades represent the tire’s ability Transportation requires Ford to stop on wet pavement as Motor Company to give you the measured under controlled...
  • Page 169 Wheels and Tires Federal Motor Vehicle Safety *kPa: Kilopascal, a metric unit of Standard No. 139. Grades B and A air pressure. represent higher levels of *PSI: Pounds per square inch, a performance on the laboratory standard unit of air pressure. test wheel than the minimum required by law.
  • Page 170 Wheels and Tires Information Contained on the A. P: Indicates a tire, designated Tire Sidewall by the Tire and Rim Association, that may be used for service on Both United States and Canada cars, sport utility vehicles, Federal regulations require tire minivans and light trucks.
  • Page 171 Wheels and Tires G. H: Indicates the tire's speed Letter mph ( km/h) rating. The speed rating denotes rating the speed at which a tire is 168 (270) designed to be driven for extended periods of time under a standard 186 (299) condition of load and inflation Note: For tires with a maximum...
  • Page 172 Wheels and Tires J. Tire Ply Composition and *Temperature: The temperature Material Used: Indicates the grades are A (the highest), B and number of plies or the number of C, representing the tire's layers of rubber-coated fabric in resistance to the generation of the tire tread and sidewall.
  • Page 173 Wheels and Tires D. Maximum Load Single lb (kg) at psi (kPa) cold: Indicates the maximum load and tire pressure when the tire is used as a single; defined as two tires (total) on the rear axle. Information on T Type Tires T145/80D16 is an example of a tire size.
  • Page 174 Inflate all tires to the which gives the tire's ratio of inflation pressure recommended height to width. Numbers of 70 or by Ford Motor Company. lower indicate a short sidewall. You are strongly urged to buy a D. D: Indicates a diagonal type tire.
  • Page 175 If you do not common cause of tire failures maintain the inflation pressure at and may result in severe tire the levels specified by Ford, your cracking, tread separation or vehicle may experience a condition blowout, with unexpected loss of known as shimmy.
  • Page 176 Wheels and Tires the B-pillar or the edge of the Note: If you have to drive a driver's door. The cold inflation distance to get air for your tire(s), pressure should never be set lower check and record the tire pressure than the recommended pressure first and add the appropriate air on the Safety Compliance...
  • Page 177 Wheels and Tires 6. Visually inspect the tires to All tires with Steel Carcass Plies make sure there are no nails or (if equipped): other objects embedded that This type of tire utilizes steel cords could poke a hole in the tire and in the sidewalls.
  • Page 178 Wheels and Tires E161437 E-Series (TE4) Canada/United States of America, enUSA, Edition date: 03/2015, Second Printing...
  • Page 179 Wheels and Tires E161438 signs of damage or excessive WARNING wear. If internal damage to the tire Stay out of the trajectory (1) is suspected, have the tire as indicated in the illustration. demounted and inspected in case it needs to be repaired or replaced. Inspecting Your Tires and For your safety, tires that are Wheel Valve Stems...
  • Page 180 Wheels and Tires Tire Wear or suspected have the tire inspected by a tire professional. Tires can be damaged during off-road use, so inspection after off-road use is also recommended. WARNING Tires degrade over time depending on many factors such as weather, storage E142546 conditions, and conditions of use When the tread is worn down to...
  • Page 181 This begins with the letters DOT possible. Use of any tire or wheel and indicates that the tire meets not recommended by Ford can all federal standards. The next affect the safety and performance two numbers or letters are the...
  • Page 182 For a mounting pressure more The tires installed on this vehicle than 20 psi (1.38 bar) greater than at the factory as original the maximum pressure, a Ford equipment are certified for dealer or other tire service Greenhouse Gas and Fuel professional should do the Efficiency regulations.
  • Page 183 Wheels and Tires Safety Practices If you feel a sudden vibration or ride disturbance while driving, or WARNINGS you suspect your tire or vehicle has been damaged, immediately If your vehicle is stuck in reduce your speed. Drive with snow, mud, or sand, do not caution until you can safely pull rapidly spin the tires;...
  • Page 184 Wheels and Tires Tire Rotation Rotating your tires at the recommended interval (as WARNING indicated in the Scheduled Maintenance chapter) will help If the tire label shows your tires wear more evenly, different tire pressures for the providing better tire performance front and rear tires and the vehicle and longer tire life.
  • Page 185: Using Snow Chains

    WARNING Snow tires must be the same size, load index, and speed rating as those originally provided by Ford. Use of any tire or wheel not recommended by Ford can affect the safety and performance of your vehicle, which could...
  • Page 186: Tire Pressure Monitoring System

    Wheels and Tires • Install chains securely, verifying that As an added safety feature, your vehicle the chains do not touch any wiring, has been equipped with a Tire Pressure brake lines or fuel lines. Monitoring System (TPMS) that illuminates a low tire pressure telltale •...
  • Page 187 Wheels and Tires Understanding Your Tire Pressure The tire pressure monitoring system Monitoring System complies with part 15 of the FCC rules and with RSS-210 of Industry Canada. The tire pressure monitoring system Operation is subject to the following two measures pressure in your four road tires conditions: (1) This device may not cause and sends the tire pressure readings to...
  • Page 188 Wheels and Tires Low tire pressure Possible cause Customer action required warning light Solid warning light Tire(s) under-inflated Make sure tires are at the proper pres- sure. See Inflating your tires in this chapter. After inflating your tires to the manufacturer’s recommended pressure as shown on the Tire Label (located on the edge of driver’s door or the B-Pillar),...
  • Page 189: Changing A Road Wheel

    During emergencies. If you must use a sealant, the repairing or replacing of the flat tire, have Ford Tire Mobility Kit sealant should be the authorized dealer inspect the tire used. The tire pressure monitoring system...
  • Page 190 • All-wheel driving capability. and wheels that were originally provided by Ford. If the dissimilar spare tire or wheel 3. Full-size dissimilar spare without is damaged, it should be replaced rather label on wheel than repaired.
  • Page 191 Wheels and Tires When driving with the full-size dissimilar Note: Passengers should not remain in your spare wheel and tire assembly additional vehicle when the vehicle is being jacked. caution should be given to: Removing the flat wheel and tire •...
  • Page 192 Wheels and Tires Jacking location Rear axle jacking points: E-350 and E-450 dual rear wheel. Installing the spare wheel and tire Refer to the diagrams above to locate the correct jacking point for your vehicle. 2. Raise the vehicle by using the jack handle to turn the jack nut clockwise.
  • Page 193: Technical Specifications

    Wheels and Tires TECHNICAL SPECIFICATIONS Wheel Lug Nut Torque Specifications WARNING When a wheel is installed, always remove any corrosion, dirt or foreign materials present on the mounting surfaces of the wheel or the surface of the wheel hub, brake drum or brake disc that contacts the wheel. Make sure that any fasteners that attach the rotor to the hub are secured so they do not interfere with the mounting surfaces of the wheel.
  • Page 194: Capacities And Specifications

    Capacities and Specifications ENGINE SPECIFICATIONS - 5.4L V8 Engine 5.4L V8 Cubic inches Required fuel Minimum 87 octane or E85 Firing order 1-3-7-2-6-5-4-8 Ignition system Coil on plug Spark plug gap 0.051 — 0.057 in. (1.29 — 1.45 mm) Compression ratio 9.0:1 5.4L V8 Engine without A/C Drivebelt Routing...
  • Page 195: Motorcraft Parts - 5.4L V8

    Capacities and Specifications Engine 6.8L V10 (With CNG Prep Package) Compression ratio 9.0:1 6.8L V10 Engine without A/C Drivebelt Routing 6.8L V10 Engine with A/C E161789 E161788 MOTORCRAFT PARTS - 5.4L V8 Component Part Number Air filter element FA-1632 Oil filter FL-820-S Battery BXT-65-650...
  • Page 196 Windshield wiper blade WW-2005 We recommend Motorcraft replacement parts available at your Ford dealer or at fordparts.com for scheduled maintenance. These parts meet or exceed Ford Motor Company’s specifications and are engineered for your vehicle. Use of other parts may impact vehicle performance, emissions and durability.
  • Page 197: Motorcraft Parts - 6.8L

    Windshield wiper blade WW-2005 We recommend Motorcraft replacement parts available at your Ford dealer or at fordparts.com for scheduled maintenance. These parts meet or exceed Ford Motor Company’s specifications and are engineered for your vehicle. Use of other parts may impact vehicle performance, emissions and durability.
  • Page 198: Vehicle Identification Number

    Capacities and Specifications VEHICLE IDENTIFICATION NUMBER The vehicle identification number is located on the left-hand side of the instrument panel. E142477 World manufacturer identifier Brake system, Gross Vehicle Weight Rating, Restraint Devices and their locations Make, vehicle line, series, body type Engine type Check digit...
  • Page 199: Vehicle Certification Label

    Capacities and Specifications VEHICLE CERTIFICATION TRANSMISSION CODE LABEL DESIGNATION E167469 E167814 The National Highway Traffic Safety The transmission code is on the Safety Administration Regulations require that a Compliance Certification Label. The Safety Compliance Certification Label be following table shows the transmission affixed to a vehicle and prescribe where code along with the transmission the Safety Compliance Certification Label...
  • Page 200: Capacities And Specifications - 5.4L V8

    Capacities and Specifications CAPACITIES AND SPECIFICATIONS - 5.4L V8 WARNING The air conditioning refrigerant system contains refrigerant R-134a under high pressure. Opening the air conditioning refrigerant system can cause personal injury. Have the air conditioning refrigerant system serviced only by qualified personnel. Item Capacity Engine oil (with oil filter)
  • Page 201 Capacities and Specifications Item Capacity A/C refrigerant compressor oil 8.0 fl oz (237 ml) A/C refrigerant compressor oil 16.0 fl oz (473 ml) (Prep package) Approximate dry fill capacity. Actual amount may vary during fluid changes. Fill Dana rear axles to 1/4 inch — 9/16 inch (6 mm — 14 mm) below the bottom of the fill hole.
  • Page 202 Capacities and Specifications Name Specification PM-20 Power steering fluid and WSS-M2C938-A Automatic transmission fluid (U.S. and Mexico): MERCON LV Motorcraft® MERCON LV Automatic Transmission Fluid XT-10-QLVC Power steering fluid and WSS-M2C938-A Automatic transmission fluid (Canada): MERCON LV Motorcraft® MERCON LV Automatic Transmission Fluid CXT-10-LV12 Dana Limited Slip axle fluid (U.S.): ES-PM-M2013...
  • Page 203 Capacities and Specifications Name Specification A/C refrigerant compressor oil: WSH-M1C231-B Motorcraft® PAG Refrigerant Compressor Oil YN-12-D Multi-purpose grease: ESB-M1C93-B Motorcraft® Multi-Purpose Grease Spray XL-5 Lock cylinders (U.S.): Penetrating and Lock Lubricant XL-1 Lock cylinders (Canada): Penetrating Fluid CXC-51-A Lock cylinders (Mexico): Penetrating and Lock Lubricant MXL-1 Door weatherstrips:...
  • Page 204: Capacities And Specifications - 6.8L

    Capacities and Specifications Note: Ford recommends using DOT 4 Low Note: Automatic transmissions that require Viscosity (LV) High Performance Brake Fluid MERCON LV transmission fluid should only or equivalent meeting WSS-M6C65-A2. Use use MERCON LV transmission fluid. The of any fluid other than the recommended...
  • Page 205 Capacities and Specifications Item Capacity E-450 Windshield washer fluid Fill as required Fuel tank 40 gal (151 L) Fuel tank 55 gal (208 L) (Optional or E-Super Duty) A/C refrigerant 1.9 lb (0.85 kg) A/C refrigerant compressor oil 8.0 fl oz (237 ml) A/C refrigerant compressor oil 16.0 fl oz (473 ml) (Prep package)
  • Page 206 Capacities and Specifications Name Specification Recommended motor oil (U.S.): WSS-M2C946-A Motorcraft® SAE 5W-30 Premium Synthetic Blend Motor XO-5W30-QSP Recommended Motor oil (Canada): WSS-M2C946-A Motorcraft® SAE 5W-30 Super Premium Motor Oil CXO-5W30-LSP12 Recommended motor oil (Mexico): WSS-M2C946-A Motorcraft® SAE 5W-30 Synthetic Motor Oil MXO-5W30-QSP Optional motor oil (U.S.
  • Page 207 Capacities and Specifications Name Specification Motorcraft® SAE 75W-90 Synthetic Axle Lubricant GL-5 CXY-75W90-LS12 Dana conventional axle fluid (U.S. and Mexico): WSP-M2C197-A Motorcraft® SAE 80W-90 Premium Rear Axle Lubricant XY-80W90-QL Dana conventional axle fluid (Canada): WSP-M2C197-A Motorcraft® SAE 80W-90 Premium Rear Axle Lubricant CXY-80W90-1L Windshield washer fluid (U.S.
  • Page 208 Increased emission levels. and could lead to engine damage that may not be covered by your vehicle warranty. • Reduced engine performance. Note: Ford recommends using DOT 4 Low • Reduced fuel economy. Viscosity (LV) High Performance Brake Fluid •...
  • Page 209: Audio System

    Audio systems capable of recognizing and compact discs may not function correctly playing MP3 and WMA individual tracks when used in Ford CD players. and folder structures work as follows: • There are two different modes for MP3...
  • Page 210: Audio Unit - Vehicles With: Am/Fm

    Audio System • MP3 and WMA folder mode represents In track mode, the system displays and a folder structure consisting of one plays the structure as if it were only one level of folders. The CD player numbers level deep (all MP3 and WMA files play, all MP3 and WMA tracks on the disc regardless of being in a specific folder).
  • Page 211: Audio Unit - Vehicles With: Am/Fm/Cd/Sync

    Audio System CLOCK: Press to display the clock. To set the time, press and hold until the hours start to flash. Press the arrow buttons to adjust the hours, then repeat to set the minutes. Press again to exit clock mode. TUNE: In radio mode, press to manually search through the radio frequency band.
  • Page 212 Audio System E194379 Eject: Press to eject a CD. CD slot: Insert a CD. Tune: In radio mode, press to manually search through the radio frequency band. PHONE: Press to access the phone features of the SYNC system. See your SYNC information.
  • Page 213: Digital Radio

    Audio System Folder: Press to access the previous folder on an MP3 disc. FF: Press to manually fast forward in a CD track or MP3 file. REW: Press to manually rewind in a CD track or MP3 file. Numeric keypad: In radio mode, you can store your favorite radio stations. To store a radio station, tune to the station, then press and hold a preset button until sound returns.
  • Page 214 Audio System When HD Radio broadcasts are active, you • Memory presets allow you to save an can access the following functions: active channel as a memory preset. Touch and hold a memory preset slot • Scan allows you to hear a brief until the sound returns.
  • Page 215: Satellite Radio

    SIRIUS® broadcasts a variety of music, HD Radio logos are proprietary trademarks news, sports, weather, traffic and of iBiquity Digital Corp. Ford Motor entertainment satellite radio channels. For Company and iBiquity Digital Corp. are not more information and a complete list of...
  • Page 216 Ford Motor Company shall not be of your vehicle. See an authorized dealer responsible for any such programming for availability.
  • Page 217 Audio System Troubleshooting Message Condition Action Acquiring… Radio requires more than No action required. This two seconds to produce message should disappear audio for the selected shortly. channel. Satellite antenna fault There is an internal module If this message does not or system failure present.
  • Page 218: Usb Port

    Audio System USB PORT (If Equipped) WARNING Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle.
  • Page 219: Sync

    SYNC GENERAL INFORMATION E198355 • Text message. SYNC is an in-vehicle communications system that works with your • Use the advanced voice recognition Bluetooth-enabled cellular phone and system. portable media player. This allows you to: • Charge your USB device (if your device •...
  • Page 220 SYNC Monday-Saturday, 8:30am-9:00pm EST. When using SYNC: • Do not operate playing devices if the Sunday, 10:30am-7:30pm EST. power cords or cables are broken, split In the United States, call 1-800-392-3673. or damaged. Place cords and cables In Canada, call 1-800-565-3673. out of the way, so they do not interfere with the operation of pedals, seats, Times are subject to change due to...
  • Page 221: Using Voice Recognition

    Make sure the interior of your vehicle is vehicle's SYNC module. Ford Motor as quiet as possible. Wind noise from Company and Ford of Canada will not open windows and road vibrations may access the system data for any purpose...
  • Page 222 SYNC Voice command If you want the system to carry out the following Voice Settings | Voice Adjust the level of voice interaction and feedback. Preferences Help Hear a list of voice commands available in the current mode. You can say any of the voice commands that appear within open and close brackets that are separated by |.
  • Page 223 SYNC Confirmation prompts are short questions correct?". If turned off, the system simply the system asks when it is not sure of your makes a best guess as to what you request or when there are multiple possible requested and may ask you to confirm responses to your request.
  • Page 224: Using Sync With Your Phone

    SYNC Other features, such as text messaging USING SYNC WITH YOUR using Bluetooth and automatic phonebook PHONE download, are cell phone-dependent features. To check your cell phone's Hands-free calling is one of the main compatibility, see your cell phone's manual features of SYNC.
  • Page 225 SYNC Pairing Subsequent Cell Phones Depending on your cell phone's capability and your market, the system may prompt Note: To scroll through the menus, press you with questions, such as setting the the up and down arrows on your audio current cell phone as the primary cell system.
  • Page 226 SYNC Voice Command You can also say any of the following: [Phone] Settings [Message] Notification Voice Command Call ___ [Phone] Settings [Message] Notification Call ___ at Home [Phone] Settings [Set] Phone Ringer Call ___ at Work [Phone] Settings [Set] Ringer 1 Call ___ in Office [Phone] Settings [Set] Ringer 2 Call ___ on Mobile...
  • Page 227 SYNC Making a Call Press the voice button and when prompted say: Voice Command Action and Description Call ___ This command is not available until your cell phone informa- tion is completely downloaded using Bluetooth. Dial Use to enter a phone number digit by digit. When the system confirms the number say one of the following commands: Dial To confirm the number and initiate the call.
  • Page 228 SYNC Message Action and Description Press the phone button. 2. Access the desired contact through SYNC or use voice commands to place the second call. Once actively in the second call, press MENU. 3. Scroll to Join Calls, and press the OK button. Wait until the following message appears.
  • Page 229 SYNC Press the phone button to enter the Phone Menu, then scroll to: Message Action and Description PHONE REDIAL Press the OK button to redial the last number called. Press the OK button again to confirm. PHONE REDIAL Access any previously dialed, received or missed calls after you connect your Bluetooth-enabled cell phone to SYNC.
  • Page 230 SYNC Message Action and Description Repeat entering letters to narrow your search. When you are satisfied with your entry press the right arrow key on the bezel. SYNC will jump to the phonebook contact name that matches your entry. Press OK. In addition to the Phonebook entry name, the phone number label (Work, Cell, Home or Other) shows on the...
  • Page 231 SYNC Message Action and Description SYS SETTINGS Access Bluetooth Devices menu listings and advanced menu listings. EXIT MENU Press the OK button to exit the phone menu. This is a cell phone-dependent feature. This is a cell phone-dependent and speed-dependent feature. This is an optional feature and available in the United States only.
  • Page 232 6. Press the OK button again when the system asks if you would like to send the message. The system sends each text message with the following signature: This message was sent from my Ford. E-Series (TE4) Canada/United States of America, enUSA, Edition date: 03/2015, Second Printing...
  • Page 233 SYNC Message Action and Description DOWNLOAD MSG Allows you to download your unread messages to SYNC. To download the messages, press the OK button to select. The display indicates the system is downloading your messages. When downloading is complete, SYNC returns you to the inbox.
  • Page 234 SYNC Message Action and Description Press the OK button then select one of the following and press the OK button again to confirm. MSG NTFY ON MSG NTFY OFF MODIFY Modify the contents of your phone book (such as add, delete, down- PHONEBOOK load).
  • Page 235 SYNC Press the Phone button to enter the Phone Menu, then scroll to: Message Action and Description SYS SETTINGS Press the OK button. BT DEVICES Press the OK button. Select one of the following: ADD DEVICE See Using SYNC With Your Phone (page 221). CONNECT BT Connect a previously paired Bluetooth-enabled phone.
  • Page 236 SYNC Advanced and set prompts, languages, defaults, perform a master reset, install an The Advanced menu allows you to access application and view system information. To access the advanced menu, press the phone button to enter the Phone Menu, the scroll to: Message Action and Description SYS SETTINGS...
  • Page 237: Sync Applications And Services

    SYNC Message Action and Description CONFIRM REBOOT? Press OK to select. You only need to press the OK button once. SYNC will be unre- sponsive for 2-4 minutes while it is rebooting. Wait 2-4 minutes before attempting to execute a SYNC command INSTALL APP Install applications you have downloaded.
  • Page 238 SYNC Note: Before setting this feature on, make If a crash deploys an airbag (excluding sure that you read the 911 Assist Privacy knee airbags and rear inflatable safety Notice later in this section for important belts [if equipped]) or activates the fuel information.
  • Page 239 SYNC • A connected Bluetooth-enabled phone 911 Assist May Not Work If must have adequate network coverage, • Your cellular phone or 911 Assist battery power and signal strength. hardware sustains damage in a crash. • The vehicle must have battery power •...
  • Page 240 Action and Description Vehicle Health (Report) The system will run a vehicle health report of your vehicle's diagnostic systems and send the results to Ford where it combines with scheduled maintenance information, open recalls, other field service actions and vehicle inspection items that still need servicing by an authorized dealer.
  • Page 241 Run Report Press the OK button for SYNC to run a health report of your vehicle's diagnostic systems and send the results to Ford where it combines with scheduled maintenance information, open recalls, other field service actions and vehicle inspection items that still need servicing by an authorized dealer.
  • Page 242 Maps www.SYNCMyRide.com. If you do not want used by this system may be inaccurate Ford or its service providers to collect your because of errors, changes in roads, traffic vehicle travel information or other conditions or driving conditions.
  • Page 243 SYNC Voice command Action and Description Services To return to the Services main menu. help Receive system help. You can say any of the voice commands that appear within open and close brackets that are separated by |. For example, where (options | choices) appears you say either; options or choices.
  • Page 244 SYNC Receiving Turn-by-Turn Directions When connected to SYNC Services, press the voice button and when prompted say: Voice command Action and Description Directions To receive directions to a location. Once you select your destination, the system uploads your current vehicle location, calculates a route based on current traffic conditions and sends it back to your vehicle.
  • Page 245: Sync Applink

    SYNC Disconnecting from SYNC Services To disconnect from SYNC services, say: Voice command Action and Description Goodbye From the SYNC Services main menu, or press and hold the phone button on the steering wheel. SYNC Services quick tips SYNC Services quick tips Personalizing You can personalize your Services feature to provide quicker access to your most used or favorite information.
  • Page 246 SYNC To Access Using the Phone Menu For more information, please visit: Press the phone button to access the Website SYNC phone menu on-screen. You can then scroll to: www.SYNCMyRide.com Menu item To Access Using the Media Menu Mobile Apps Press OK to access a list Press the AUX button on the center of available applications.
  • Page 247: Player

    SYNC To Access Using Voice Commands Press the voice button and when prompted say: Voice command Action and description Mobile Apps Say the name of the application after the tone. The app should start. While an app is running through SYNC, you can press the voice button and speak commands specific to the app, for example, "Playlist Road Trip".
  • Page 248 SYNC To Connect Using the System Menu USB Port (page 215). Press the AUX button, then the Menu Plug the device into the USB port. See button to enter the Media Menu. You can then scroll to: Message Action and Description SELECT SRC Press the OK button.
  • Page 249 SYNC Press the voice button and when prompted say: Voice command Action and Description Whats This? | Whats The system reads the metadata tags of the playing track, Playing? and if the metadata tags are populated, the system will tell you what track is playing.
  • Page 250 SYNC Bluetooth Audio Command Guide Voice command Press the voice button and say: Search The system searches for a Track ___ specific artist/track/album Voice command | Search from the music indexed Song ___ through the USB port. Bluetooth Audio Refine This allows you to make You can then say any of the following: album ___...
  • Page 251 SYNC You can then scroll to: Message Action and Description PLAY MENU Play your music by artist, album, genre, playlists, tracks, similar music or to simply, play all. You can also choose to Explore USB to view the supported digital music files on your playing device.
  • Page 252 SYNC Message Action and Description APPLICATIONS Interact with SYNC-capable mobile applications on your smartphone. SYS SETTINGS Access available Bluetooth Device menu listings as well as Advanced menu listings. EXIT MENU Press OK to exit the media menu. The time required to complete this depends on the size of the media the system needs to index.
  • Page 253 SYNC Message Action and Description ARTISTS Sort all indexed media by artist. Once selected, the system lists and then plays all artists and tracks alphabetically. If there are fewer than 255 indexed artists, the system lists them alphabetically in flat file mode. If there are more than 255, the system categorizes them alphabetically.
  • Page 254 SYNC Message Action and Description EXPLORE USB Explore all supported digital media on your media device connected to the USB port. You can only view media content which is compatible with SYNC; other files saved are not visible. Press the OK button. 2.
  • Page 255 SYNC Message Action and Description Press the OK button. When find SYNC appears in the display, press the OK button again. 2. Follow the directions in your phone's manual to put your phone into discovery mode. A six-digit PIN appears in the display.
  • Page 256 SYNC You can then scroll to: Message Action and Description SYS SETTINGS Press the OK button. ADVANCED Press the OK button. You can then select one of the following: PROMPTS Have SYNC guide you by asking questions, helpful hints or ask you for a specific action.
  • Page 257: Sync Troubleshooting

    SYNC Use the website at any time to check your SYNC TROUBLESHOOTING phone's compatibility, register your account and set preferences as well as Your SYNC system is easy to use. However, access a customer representative via an should questions arise, see the tables online chat (during certain hours).
  • Page 258 SYNC Phone issues Issue Possible cause(s) Possible solution(s) Depending upon your phone, you may have to grant SYNC permission to access your phonebook contacts. Make sure to confirm when prompted by your phone during the phonebook download. I am having trouble This is a phone-dependent Go to the website to review connecting my phone to...
  • Page 259 SYNC USB and media issues Issue Possible cause(s) Possible solution(s) I am having trouble This may be a possible Try turning off the device, connecting my device. device malfunction. resetting the device, removing the device's battery, then trying again. Make sure you are using the manufacturer's cable.
  • Page 260 SYNC Vehicle Health Report and Services (Traffic, Directions and Information) issues Issue Possible cause(s) Possible solution(s) I received a text that I did You did not activate your This is a free feature, but you not activate Vehicle Health account on the website. must first register online to Report.
  • Page 261 SYNC Voice command issues Issue Possible cause(s) Possible solution(s) SYNC does not understand You may be using the wrong Review the phone voice what I am saying. voice commands. commands and the media You may be speaking too voice commands at the soon or at the wrong time.
  • Page 262 SYNC Voice command issues Issue Possible cause(s) Possible solution(s) The system may not be Make sure you are saying the reading the name the same contacts exactly as they are way you are saying it. listed. For example, if you Contacts in your phonebook save a contact as Joe may be very short and...
  • Page 263 AppLink. Also, some may have a "Ford SYNC" setting, so check the app's settings menu on the phone. My phone is connected, my Sometime apps do not...
  • Page 264 SYNC AppLink issues Issue Possible cause(s) Possible solution(s) On an iPhone with iOS7+, to force close an app, double tab the home button then swipe up on the app to close it. Tab the home button again, then select the app again to restart it.
  • Page 265 SYNC phone listed in SYNC's bluetooth ports apps can to find. If the app has a "Ford Mobile Apps Menu. use to connect. If you have SYNC" setting, disable that more AppLink apps on your...
  • Page 266: Accessories

    Contact an Web Address (United States) authorized Ford dealer for the www.Accessories.Ford.com manufacturer's limited warranty details, and request a copy of the Ford Licensed Accessories product limited warranty from Web Address (Canada) the accessory manufacturer. www.Accessories.Ford.ca For maximum vehicle performance, keep...
  • Page 267: Auxiliary Switches

    • If you or an authorized Ford dealer add • If you or an authorized Ford dealer add any non-Ford electrical or electronic any non-Ford electrical or electronic...
  • Page 268 CAC05 Yellow AUX 2 CAC06 Green with Brown Trace AUX 3 CAC07 Violet with Green Trace AUX 4 CAC08 Brown Learn more about auxiliary switches by visiting https://www.fleet.ford.com/truckbbas/. E-Series (TE4) Canada/United States of America, enUSA, Edition date: 03/2015, Second Printing...
  • Page 269: Extended Service Plan (Esp)

    2. ExtraCARE - Covers 113 components, and includes many high-tech items. Transferable Coverage 3. BaseCARE - Covers 84 components. If you sell your vehicle before your Ford 4. PowertrainCARE - Covers 29 critical Extended Service Plan coverage expires, components. you can transfer any remaining coverage Ford Extended Service Plan is honored by to the new owner.
  • Page 270 Service Plan. Ford Extended Service Plan wear items. The coverage is prepaid, so is the only service contract backed by Ford you never have to worry about affording Motor Company of Canada, Limited. your vehicle’s maintenance. It covers...
  • Page 271: Scheduled Maintenance

    If you do not use Ford authorized parts they you sell or trade it. Keep all receipts for may not meet our specifications and completed maintenance with your vehicle.
  • Page 272 It is critical that systems are Additives and Chemicals flushed only with new fluid that is the same This owner's manual and the Ford as that required to fill and operate the Workshop Manual list the recommended system or using a Ford-approved flushing additives and chemicals for your vehicle.
  • Page 273 Scheduled Maintenance Check every six months Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation. Safety belts and seat latches for wear and function. Safety warning lamps (brake, ABS, airbag and safety belt) for operation. Washer spray and wiper operation.
  • Page 274: Normal Scheduled Maintenance

    Scheduled Maintenance Be sure to ask your dealership service your vehicle. Your checklist gives you advisor or technician about the multi-point immediate feedback on the overall vehicle inspection. It is a comprehensive condition of your vehicle. way to perform a thorough inspection of NORMAL SCHEDULED MAINTENANCE Every 7500 miles (12000 km) or six months (whichever comes first) Change engine oil and filter.
  • Page 275 Scheduled Maintenance Other maintenance items Replace rear axle fluid. Inspect accessory drive belt(s). Change automatic transmission fluid. Change automatic transmission filter. Every 150000 miles Replace accessory drive belt(s) if not replaced within the (240000 km) last 100000 miles (160000 km). Replace front wheel bearings and seals if non-sealed bearings are used.
  • Page 276: Special Operating Conditions Scheduled Maintenance

    Scheduled Maintenance perform extra maintenance as indicated. SPECIAL OPERATING If you operate your vehicle occasionally CONDITIONS SCHEDULED under any of these conditions, it is not MAINTENANCE necessary to perform the extra maintenance. For specific If you operate your vehicle primarily in any recommendations, see your dealership of the following conditions, you need to service advisor or technician.
  • Page 277 There are several exceptions to the Normal equipped with Ford-design axles are Schedule: lubricated for life; do not check or change fluid unless a leak is suspected, service is required or the assembly has been submerged in water.
  • Page 278: Scheduled Maintenance Record

    Ford Motor Company, however, urges you to have all recommended maintenance services performed at the specified intervals and to record all vehicle service.
  • Page 279 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 E-Series (TE4) Canada/United States of America, enUSA, Edition date: 03/2015, Second Printing...
  • Page 280 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 E-Series (TE4) Canada/United States of America, enUSA, Edition date: 03/2015, Second Printing...
  • Page 281 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 E-Series (TE4) Canada/United States of America, enUSA, Edition date: 03/2015, Second Printing...
  • Page 282 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 E-Series (TE4) Canada/United States of America, enUSA, Edition date: 03/2015, Second Printing...
  • Page 283 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 E-Series (TE4) Canada/United States of America, enUSA, Edition date: 03/2015, Second Printing...
  • Page 284 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 E-Series (TE4) Canada/United States of America, enUSA, Edition date: 03/2015, Second Printing...
  • Page 285 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 E-Series (TE4) Canada/United States of America, enUSA, Edition date: 03/2015, Second Printing...
  • Page 286 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 E-Series (TE4) Canada/United States of America, enUSA, Edition date: 03/2015, Second Printing...
  • Page 287 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 E-Series (TE4) Canada/United States of America, enUSA, Edition date: 03/2015, Second Printing...
  • Page 288 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 E-Series (TE4) Canada/United States of America, enUSA, Edition date: 03/2015, Second Printing...
  • Page 289: Appendices

    The • You have acquired a device ("DEVICE") additional software and services of that includes software licensed by Ford third party origin, as well as associated Motor Company and its affiliates media, printed materials, and "online"...
  • Page 290 Certificate(s) of Authenticity), and the the process. Neither FORD MOTOR recipient agrees to the terms of this COMPANY nor its suppliers shall be EULA. If the SOFTWARE is an upgrade,...
  • Page 291 SOFTWARE ("Supplemental may collect and use technical Components"). information gathered in any manner as If FORD MOTOR COMPANY or third party part of product support services related software and services suppliers provide or to the SOFTWARE or related services. make available to you Supplemental...
  • Page 292 DEVICE. electronic form, you may print one copy of UPGRADES AND RECOVERY MEDIA: such electronic documentation. If the SOFTWARE is provided by FORD EXPORT RESTRICTIONS: You MOTOR COMPANY separate from the acknowledge that the SOFTWARE is DEVICE on media such as a ROM chip, CD subject to U.S.
  • Page 293 Adobe TRADEMARKS: This EULA does not grant you any rights in connection with any Contains Adobe® [Flash® Player] or trademarks or service marks of FORD [AIR®] technology by Adobe Systems MOTOR COMPANY, MS, Microsoft Incorporated. This [Licensee Product] Corporation, third party software or service contains [Adobe®...
  • Page 294 Appendices Keep User's Guide in vehicle: When kept Volume Setting: Do not raise the volume in the vehicle, the User's Guide will be a excessively. Keep the volume at a level ready reference for you and other users where you can still hear outside traffic and unfamiliar with the Windows emergency signals while driving.
  • Page 295 Appendices Route Safety: Do not follow the route conditions, all of whom shall also be bound suggestions if doing so would result in an by this Agreement. Additionally, all of your unsafe or illegal maneuver, if you would be account information, as well as other placed in an unsafe situation, or if you payment and personal information would be directed into an area that you...
  • Page 296 Appendices You agree to indemnify and hold Telenav copyright notices, or other notices or harmless against all claims resulting from markings; (d) distribute, sublicense or any dangerous or otherwise inappropriate otherwise transfer the Telenav Software use of the Telenav Software in any moving to others, except as part of your permanent vehicle, including as a result of your failure transfer of the Telenav Software;...
  • Page 297 Appendices TELENAV EXPRESSLY DISCLAIMS AND THE TELENAV SOFTWARE. SOME EXCLUDES ALL WARRANTIES IN STATES AND/OR JURISDICTIONS DO NOT CONNECTION WITH THE TELENAV ALLOW THE EXCLUSION OR LIMITATION SOFTWARE, WHETHER STATUTORY, OF INCIDENTAL OR CONSEQUENTIAL EXPRESS OR IMPLIED, INCLUDING ALL DAMAGES, SO THE ABOVE LIMITATIONS WARRANTIES WHICH MAY ARISE FROM OR EXCLUSIONS MAY NOT APPLY TO COURSE OF DEALING, CUSTOM OR...
  • Page 298 Appendices Telenav Software agreeing to be bound by Notices by posting them on Telenav’s the terms and conditions of this Website or by downloading such Notices Agreement. Any such sale, assignment or to your wireless device. If you desire to transfer that is not expressly permitted withdraw your consent to receive Notices under this paragraph will result in...
  • Page 299 Appendices Agreement), and thus your use of the 9.2 End User Terms Required by NAV2 Telenav Software is also subject to such (Shanghai) Co., Ltd terms. You agree to comply with the The data (“Data”) is provided for your following additional terms and conditions, personal, internal use only and not for which are applicable to Telenav’s third resale.
  • Page 300 Appendices Disclaimer of Liability: positioning devices or any mobile or wireless-connected electronic or computer TELENAV AND ITS LICENSORS devices, including without limitation (INCLUDING THEIR LICENSORS AND cellular phones, palmtop and handheld SUPPLIERS) SHALL NOT BE LIABLE TO computers, pagers, and personal digital YOU: IN RESPECT OF ANY CLAIM, assistants or PDAs.
  • Page 301 Appendices that any such export laws, rules or regulations prohibit HERE from complying NOTICE OF USE with any of its obligations hereunder to CONTRACTOR (MANUFACTURER/ deliver or distribute Data, such failure shall SUPPLIER) NAME: HERE be excused and shall not constitute a breach of this Agreement.
  • Page 302 Appendices 2. Copyright Notice: In connection with B. Canada Data. The following provi- each copy of all or any portion of the sions apply to the Data for Canada, Data for the Territory of Canada, Client which may include or reflect data from shall affix in a conspicuous manner the third party licensors (“Third Party following copyright notice on at least...
  • Page 303 Appendices either express or implied, arising by II. Mexico. The following provision applies law or otherwise, including but not to the Data for Mexico, which includes limited to, effectiveness, complete- certain data from the Instituto Nacional ness, accuracy or fitness for a de Estadística y Geografía (“INEGI”): particular purpose.
  • Page 304 Appendices A. Third Party Notices. Any and all copies V. Europe Territory of the Data and/or packaging relating thereto shall include the respective Third A. Use of Certain Traffic Codes in Europe Party Notices set forth below and used as described below corresponding to 1.
  • Page 305 Appendices is conditioned on Client’s obtaining prior Austria “© Bundesamt für Eich- written consent from Kartografie a.s.; und Vermessungswesen” (c) such license for selling or distributing Croatia with respect to Data for the Territory of Cyprus, Switzerland is conditioned on Client’s Estonia, obtaining a permit from Bundesamt für Latvia,...
  • Page 306 Appendices Spain “Información geográfica Product incorporates data which is © propiedad del CNIG” 20XX Telstra Corporation Limited, GM Holden Limited, Intelematics Australia Sweden “Based upon electronic Pty Ltd and Continental Pty Ltd. data © National Land Survey Sweden.” B. Third Party Notices for Australia. In addition to the foregoing, the End-User Switzerland “Topografische...
  • Page 307 Appendices No Other Warranty: with or in communication with any positioning devices or any mobile or EXCEPT FOR THE LMITED WARRANTY wireless-connected electronic or computer SET FORTH ABOVE AND TO THE EXTENT devices, including without limitation PERMITTED BY APPLICABLE LAW, NAV2 cellular phones, palmtop and handheld AND ITS LICENSORS (INCLUDING THEIR computers, pagers, and personal digital...
  • Page 308 Appendices Export Control Gracenote® Copyright You agree not to export to anywhere any CD and music-related data from part of the Data provided to you or any Gracenote, Inc., copyright© 2000-2007 direct product thereof except in Gracenote. Gracenote Software, copyright compliance with, and with all licenses and ©...
  • Page 309 Appendices You agree that you will use the content THE GRACENOTE SOFTWARE, EACH ITEM from Gracenote ("Gracenote Content") , OF GRACENOTE DATA AND THE Gracenote Data, the Gracenote Software, GRACENOTE CONTENT ARE LICENSED and Gracenote Servers for your own TO YOU "AS IS". NEITHER GRACENOTE personal, non-commercial use only.
  • Page 310 Appendices Vehicle with SYNC only United States and Mexico FCC ID: KMHSG1G1 IC: 1422A-SG1G1 Mexico Model: KMHSG1P1 NOM-121-SCT1-2009 The operation of this equipment is subject to the following two conditions: (1) This equipment or device may not cause harmful interference, and (2) this equipment or device must accept any interference, including interference that may cause undesired operation.
  • Page 311 E-Series (TE4) Canada/United States of America, enUSA, Edition date: 03/2015, Second Printing...
  • Page 312 Index Automatic Transmission Fluid Check..............142 Automatic Transmission Fluid Filter...144 Checking Automatic Transmission See: Climate Control...........63 Fluid..............142 About This Manual...........5 Auxiliary Power Points........70 110 Volt AC Power Point........70 See: Brakes.............88 12 Volt DC Power Point........70 ABS driving hints Locations..............70 See: Hints on Driving With Anti-Lock Auxiliary Switches........264 Brakes..............88 Accessories............263...
  • Page 313 Index Changing a Road Wheel......186 Direction Indicators........45 Driver and Passenger Airbags....28 Dissimilar Spare Wheel and Tire Assembly Information............187 Children and Airbags...........32 Tire Change Procedure........188 Passenger Airbag On and Off Switch ..28 Changing the 12V Battery......145 Proper Driver and Front Passenger Seating Dual Batteries............147 Adjustment............32 Driving Aids............92...
  • Page 314 See: Adjusting the Headlamps.....148 Safety Belt Locking Modes.......24 Headlamp Removal Using Safety Belts During Pregnancy...23 See: Removing a Headlamp......150 Floor Mats............113 Head Restraints..........67 Ford Credit............9 Heating (U.S. Only)..............9 See: Climate Control...........63 Fuel and Refueling.........75 Hints on Controlling the Interior Fuel Consumption.........79 Climate............65...
  • Page 315 Index Hints on Driving With Anti-Lock Load Carrying..........93 Brakes.............88 Load Limit............93 Hood Lock Special Loading Instructions for Owners of See: Opening and Closing the Hood...136 Pick-up Trucks and Utility-type Vehicles..............99 Vehicle Loading - with and without a Trailer..............93 Ignition Switch..........72 Locking and Unlocking.........37 In California (U.S.
  • Page 316 Index Oil Check Replacement Parts Recommendation.........9 See: Engine Oil Check........138 Opening and Closing the Hood....136 Collision Repairs............9 Ordering Additional Owner's Scheduled Maintenance and Mechanical Literature............124 Repairs..............9 Obtaining a French Owner’s Manual...125 Warranty on Replacement Parts....10 Replacing a Lost Key or Remote Control............36 Reporting Safety Defects (Canada Parking Brake..........89...
  • Page 317 Index Sitting in the Correct Position....67 Snow Chains See: Using Snow Chains........182 Technical Specifications Special Notices..........10 See: Capacities and Specifications....191 New Vehicle Limited Warranty......10 The Better Business Bureau (BBB) Auto Notice to Owners of Pickup Trucks and Line Program (U.S. Only)......122 Utility Type Vehicles........10 Tire Care............164 On-board Diagnostics (OBD-II)......10...
  • Page 318 Index Using SYNC With Your Media Vehicle Storage..........161 Player............244 Battery..............162 Accessing Your Play Menu......249 Body................161 Connecting Your Digital Media Player to the Brakes..............162 USB Port............244 Cooling system............162 Media Menu Features........247 Engine..............161 Media Voice Commands........246 Fuel system............162 System Settings..........251 General..............161 What's Playing?..........245 Miscellaneous............162 Using SYNC With Your Phone.....221...
  • Page 319 Index Wheels and Tires..........163 General Information..........163 Technical Specifications.........190 Windows and Mirrors........46 Windshield Washers........43 Windshield Wipers.........43 Wiper Blades See: Checking the Wiper Blades....147 Wipers and Washers........43 Wrecker Towing See: Transporting the Vehicle......110 E-Series (TE4) Canada/United States of America, enUSA, Edition date: 03/2015, Second Printing...

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