Frequently Asked Questions - Motorola SURFboard Cable Modem User Manual

Introduction Before You Begin

Frequently Asked Questions

Here are answers to questions our customers frequently ask.
Q
What is high-speed cable Internet access?
A
Cable Internet access uses cable television wires instead of telephone lines to connect to the Internet. It is extremely fast and affordable and
does not tie up telephone lines for incoming or outgoing calls and faxes.
Q
How fast are cable modems?
A
Cable modems offer Internet access at speeds up to 100 times faster than a traditional phone modem. You can experience speeds of over
1,000 Kbps. Due to network condition such as traffic volume and the speed of the sites you visit, actual speed may vary. Many network and
other factors can affect download speeds.
Q
Can I still watch cable TV while using my cable modem?
A
Yes, your cable TV line can carry the TV signal while you send and receive information on the Internet.
Q
What are CableLabs Certified, DOCSIS and Euro-DOCSIS?
® ™
A
CableLabs Certified , DOCSIS
system networks. They are intended to ensure that all compliant cable modems interface with all compliant cable systems. Your Motorola
SURFboard cable modem is DOCSIS or Euro-DOCSIS certified.
Home Print
Installation & Configuration
™ ™
, and Euro-DOCSIS are the industry standards for high-speed data distribution over cable television
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SURFboard Cable Modem User Guide
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