Symptoms And Actions - Mazda 2013 CX-9 Owner's Manual

Interior Comfort
Rear Entertainment System
If any malfunction is suspected, verify the following before requesting a repair.
If the problem cannot be solved after performing the procedure, have the system inspected
at an Authorized Mazda Dealer.
Some functions are not available depending on the disc. Read the instruction manual
attached to the disc before operating.
Symptom
The ignition is switched off.
The remote controller batteries are
weak.
System Remote controller batteries poles are
cannot be pointed in the wrong direction.
turned on
The vehicle battery is weak.
The cabin temperature
(Rear Entertainment System unit tem-
perature) is high.
The ignition is switched off.
No disc is inserted.
Image
cannot be
An invalid disc is inserted.
displayed
The wrong mode has been selected.
No disc is inserted.
Disc cannot
Disc is inserted upside down.
be played
Parent lock level is set.
The ignition is switched off.
Volume is too low.
The audio unit is not set in the Rear
Entertainment System mode.
Sound
An invalid disc has been inserted.
cannot be
output
No disc is inserted.
Disc is inserted upside down.
Playback has been paused.
The playback is in slow, fast-forward, or
reverse mode.
Audio is not DTS format language is selected and
output from played back.
vehicle's (The vehicle speakers and wireless
speakers or headphones cannot playback DTS for-
headphones mat language)
The disc is dirty.
Image
and/or sound The disc has a scratch.
is distorted.
Dew condensation on the disc
6-114

Symptoms and Actions

Cause
Switch the ignition to ACC or ON.
Replace the batteries with new ones.
Refer to Remote Controller on page 6-81.
Install the batteries in the correct direction.
Refer to Remote Controller on page 6-81.
Recharge or replace the vehicle battery.
Retry after the temperature has lowered.
Switch the ignition to ACC or ON.
Insert a disc.
Insert a disc which can be played by this unit.
Refer to Operating Tips for Disc on page 6-66.
Select the correct mode by pressing the SOURCE button.
Refer to Mode on page 6-87.
Insert a disc.
Insert the disc with the label-side up.
Clear or change the parent lock level.
Switch the ignition to ACC or ON.
Adjust the volume.
Set the audio unit in the Rear Entertainment System mode.
Refer to Sound Output on page 6-83.
Insert a disc which can be played by this unit.
Refer to Operating Tips for Disc on page 6-66.
Insert a disc.
Insert the disc with the label-side up.
Cancel the pause.
Select normal playback.
Refer to Basic Operation on page 6-88.
Select audio other than DTS format.
Clean the signal surface of the disc.
Replace the disc with another one.
Clear the dew condensation.
Action