Viking VDB325 Service Manual

Viking VDB325 Service Manual

Built-in dishwasher
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Service
Manual
Built-In
Dishwasher
Preferred Service
This Base Manual covers general and
limited to the following models:
(From 5/26/2010)
VDB325
VDB450
SMK-0003
January, 2011

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Summary of Contents for Viking VDB325

  • Page 1 Service Preferred Service Manual Built-In This Base Manual covers general and limited to the following models: Dishwasher VDB325 VDB450 (From 5/26/2010) SMK-0003 January, 2011...
  • Page 2: Table Of Contents

    Drain Motor ..............23 Moisture Sensor ............. 23 Wash Diverter ..............24 Moisture Sensor ............. 24 Water Temperature Sensor ..........24 Water Pressure Sensor ........... 25 User Interface Port ............25 Water heater ..............25 © 2011 Viking Preferred Service...
  • Page 3: Important Information

    “DANGER”, “WARNING” or “CAUTION”. These words mean: CAUTION DANGER VIKING will not be responsible for any injury Immediate hazards which WILL result in severe or property damage from improper service personal injury or death. procedures. If performing service on your...
  • Page 4: Warranty Information

    (12) months from the date of original retail purchase. Viking Range Corporation, warrantor, agrees to repair or replace, at its option, any part which fails or is found to be defective during the warranty period.
  • Page 5: Warranty Service Information

    The return of the Owner Registration Card is not a condition of warranty coverage. You should, however, return the Owner Registration Card so that Viking Range Corporation can contact you should any question of safety arise which could affect you.
  • Page 6: General Information

    - 7 / ( 6 0 ( 6 7 8 ” ( 8 6 - 7 / 8 ” i n . ( 8 9 ” 28-3/4” (73.0 cm) 49” ” (124.5 cm) ( 6 1 © 2011 Viking Preferred Service...
  • Page 7 - 7 / ( 6 0 ( 6 7 8 ” ( 8 6 - 7 / 8 ” i n . ( 8 9 ” 28-3/4” (73.0 cm) 49” ” (124.5 cm) ( 6 1 © 2011 Viking Preferred Service...
  • Page 8: Warnings

    Drain 2” square (5.1 cm). Locate as low and as near to the back wall as possible. DO NOT use any fittings anywhere in the drain line that are less than 1/2” (1.3 cm) ID. © 2011 Viking Preferred Service...
  • Page 9 Use two or more people to move dishwasher. Failure to do so can result in back or other injury. WARNING TIP OVER HAZARD DO NOT push down on open door. Doing so can result in serious injury or cuts. © 2011 Viking Preferred Service...
  • Page 10: Model-Serial Number Matrix

    09 22 10 D00019027 Month Serial Number Year of Manufacture MODEL VDB325SS HOUSEHOLD DISHWASHER VIKING RANGE 120V 60Hz OPER 12.2A ® CORPORATION 2.5A OTHER 15.5A GREENWOOD, MISSISSIPPI LISTED 38930 USA SERIAL NO 092210D00019027 3HV V 01 3597 000 © 2011 Viking Preferred Service...
  • Page 11: Operation

    Rinse/Hold cycle. Light/China Lightly soiled dishes or fine china and crystal. Low temperature wash and rinse. Lightest pressure to protect dishes. Rinse/Hold All dishware. Short, medium pressure rinse with no heat. © 2011 Viking Preferred Service...
  • Page 12: Settings And Functions-450 Model

    The audible sound beeps two times and the Rinse/ Hold LED flashes two times to identify that it is on. Note: The audible sound cannot be disabled for error messages. Note: The LED will flash in sync with the audible sound. © 2011 Viking Preferred Service...
  • Page 13: Preparing Dishes

    WASH/ECONO CHINA. cycle. After selecting the wash cycle and options, depress “START” button. The START symbol will illuminate. This merely means the machine is ready. Close door securely within four seconds of pressing the START button. © 2011 Viking Preferred Service...
  • Page 14: Entering Diagnostic Mode-325 Model

    11. 10 second pause–when cycle is complete, you will hear two long beeps. This is the indication that the test cycle has finished. Note: During this test cycle, if the Control board senses a failure that it is programmed to monitor, it will display an error code. © 2011 Viking Preferred Service...
  • Page 15: Entering Diagnostic Mode-450 Model

    2 long Beeps. This is the indication that the test cycle has finished. Note: During this test cycle, if the Control board senses a failure that it is programmed to monitor, it will display an error code. © 2011 Viking Preferred Service...
  • Page 16 4. Defective main control High Level Error Pressure sensor indicates a 1. Excess water in sump (check that items waterlevel higher than the high are secured in rack) level threshold 2. Defective pressure sensor 3. Defective main control © 2011 Viking Preferred Service...
  • Page 17 3. Defective control board Wash Heater Wash heater current sense is out 1. Wires disconnected between main Error of range only control and wash heater 2. Defective wash heater 3. Defective main control 4. Defective temperature sensor © 2011 Viking Preferred Service...
  • Page 18: Fail Codes

    Flash all LEDs AC Power Loss Power loss occurred during a 1. Power lost during a cycle but start and run running cycle 2. Reset by pressing and holding start for continuously 3 seconds © 2011 Viking Preferred Service...
  • Page 19: Parts Location-Control Board

    User Interface Water Diverter Pressure Sensor Port Heater Drying Heater–450 Model (P4) (P2) (P10) (P7) (P5) Drying Motor–450 Model Door Switch, Motor Water Valve, Wash Motor Detergent Dispenser, Controller Drain Pump Vent Door–450 Model Board © 2011 Viking Preferred Service...
  • Page 20: Control Board Test Points

    Drying Motor (450 only) P7 Red – P7 (Blue) Drying Heater (450 only) P6-1 (Orange) – P10-1 (White) Vent Door (450 only) P4-1 (Red/White) – P4-3 (Brown) Power On Light P8-5 (Green) – P8-7 (Brown) 5VDC © 2011 Viking Preferred Service...
  • Page 21: Control Board Diagnostics

    ( ). If the readings are incorrect, check the wiring to the door switch and inspect the door switch. Detergent Dispenser Door Switch Main Control Board Note: Testing the soap cup can be achieved in the diagnostic mode. Main Control Board © 2011 Viking Preferred Service...
  • Page 22: Door Vent-450 Model

    P5-1 and P5-2 sends 120 Volts to the motor To P-2 controller. The motor controller then coverts the voltage to operate the three-phase motor. To P-5 Circulation Motor Motor Controller Board Note: Testing the circulation motor can be achieved in the diagnostic mode. © 2011 Viking Preferred Service...
  • Page 23: Fill Valve

    P6-3 P6-4 P-10 P-10 Main Control Board Main Control Board Note: Testing the fi ll valve can be achieved in the diagnostic mode. Note: Testing the drain motor can be achieved in the diagnostic mode © 2011 Viking Preferred Service...
  • Page 24: Moisture Sensor

    To Motor To Switch Water Temperature Sensor Main Control Board Note: If the diverter does not position itself, a diverter time out error will display Main Control Board (see Fail Codes, page 16-18). © 2011 Viking Preferred Service...
  • Page 25: Water Pressure Sensor

    If no voltage is found, check ribbon connector. If connector is OK, replacement of the user interface is necessary (see Control Panel Removal procedure, page 30). P-10 User Interface Board Main Control Board Main Control Board © 2011 Viking Preferred Service...
  • Page 26: Dryer Motor-450 Model

    When additional heat is required to help dry the dishes, the control board sends 120 volts to the dry heater. This heat is carried into the dishwasher tank by the dryer motor. Dryer Heater Main Control Board © 2011 Viking Preferred Service...
  • Page 27: Parts Location-Door 325 Model

    RINSE HI TEMP 155˚ FINAL DELAY Quiet Clean System PANS WASH WASH CHINA HOLD WASH RINSE START Door Latch Interlock Outer Door Spring Assembly Door Detergent Dispenser Inner Door Panel Hinge Inside View Side View © 2011 Viking Preferred Service...
  • Page 28: Parts Location-Door 450 Model

    CHINA HOLD WASH RINSE START Airflow Gentle Dry Outer Center Door Spring Door Latch Interlock Door Door Panel Assembly Door Vent Detergent Dispenser Inner Door Panel Hinge Inner Door Duct Reflector Inside View Side View © 2011 Viking Preferred Service...
  • Page 29: Door Disassembly

    ( 2.5 cm) long. Screws Right Side Note: When the outer door has been removed, make sure to store it in a secure area until reassembled, so it does not become scratched or damaged. Note: 325 Model shown. © 2011 Viking Preferred Service...
  • Page 30: Control Panel Removal

    From here you can test the door interlock switch and the detergent dispenser. Left Side Right Side Note: With the outer door panel and the control panel removed, access to the user interface is gained. © 2011 Viking Preferred Service...
  • Page 31: Center Door Panel Removal-450 Model

    The inner door assembly is sharp and could result in minor personal injury. The following images show the actual location of the screws. Remove the two remaining T20 TOX screws (circled), then remove the inner door panel Left Side © 2011 Viking Preferred Service...
  • Page 32: Inner Door Components-450 Model

    Make sure that if the vent tube is removed for any reason, the rubber seal that connects the vent tube to the door assembly is securely fastened. Failure to do so may cause steam to escape during the wash and dry cycles. © 2011 Viking Preferred Service...
  • Page 33: Door Latch Interlock

    Make sure that when the vent is reinstalled that shock, resulting in permanent injury or DEATH. the moisture return outlet is snapped back properly into the bracket. Failure to do so may cause water to leak onto the consumer’s floor. © 2011 Viking Preferred Service...
  • Page 34: Drying Vent Assembly-450 Model

    Make sure that when reinstalling the dryer door vent mechanism that the O-ring gasket Top of door is in place as shown above. Failure to do so may cause water to leak inside the door and then onto the consumer’s floor. © 2011 Viking Preferred Service...
  • Page 35: Power On Light

    User Interface Board Below is a close-up view of the cable wrapped around the pulley. As the door opens or closes, the cable will ride along the roller creating a smooth movement in the door operation. © 2011 Viking Preferred Service...
  • Page 36: Door Spring And Cable Assembly

    Hinge Channel Hinge Connection The image below shows the spring in its default location (sixth hole from the top). Remove C-Clip securing hinge. C-Clip Hinge Note: Remove C-Clip slowly (clip has spring and can dislodge). © 2011 Viking Preferred Service...
  • Page 37: Door Hinge Disassembly

    Service Diagnostics and Procedures Door Hinge Disassembly (cont.) Remove two screws that hold each hinge to the inner door. Repair or replace the hinge as necessary. Screw Hinge Reverse the procedure to reinstall the hinge. © 2011 Viking Preferred Service...
  • Page 38: Parts Location-Interior

    Service Diagnostics and Procedures Parts Location–Interior Lower Spray Arm Coarse Filter Fine Filter © 2011 Viking Preferred Service...
  • Page 39: Lower Spray Arm Removal

    Lower Spray Arm Removal procedure, above). Squeeze tabs on coarse strainer to release (shown below). Coarse Strainer Lift coarse strainer out and repair or replace as necessary. Reverse the procedure to reinstall the coarse strainer. © 2011 Viking Preferred Service...
  • Page 40: Base Pan-Front View

    Note: Place base pan in a secured area. Take care not to damage the sensor. With the base pan removed, you now have access to locate, diagnose, and service all the components in the base of the dishwasher. © 2011 Viking Preferred Service...
  • Page 41: Parts Location-Base Unit-325 Model

    Front Leveling Legs Pressure Sensor Wash Temp Sensor Drain Motor Control Water Board Heater Wash Diverter Motor Controller Board Fill Valve Circulation Motor Rear Leveling Leg Adjusted from the front (Red dotted line) Bottom View © 2011 Viking Preferred Service...
  • Page 42: Parts Location-Base Unit-450 Model

    Sensor Wash Temp Sensor Drain Motor Water Heater Control Dryer Motor Board Dryer Heater Motor Wash Controller Diverter Board Circulation Fill Valve Motor Rear Leveling Leg Adjusted from the front (Red dotted line) Bottom View © 2011 Viking Preferred Service...
  • Page 43: Drain Motor Disassembly

    (below right) to release the pump P6-2 from the main housing. Grasp the pump and rotate clockwise and the pump can be removed. Neutral When tab is released, rotate clockwise to remove pump © 2011 Viking Preferred Service...
  • Page 44: Circulation Motor Disassembly

    Failure to do so will result in a water leak. CAUTION It is recommended that the diverter be taken out before removing the circulation motor. It makes it easier to handle the motor assembly. © 2011 Viking Preferred Service...
  • Page 45: Water Heater Disassembly

    Make sure it is back in place terminal and bottom edge is facing base pan before block. reassembly. (The second right image on page 40 shows proper position of grommet). Arrow 2 © 2011 Viking Preferred Service...
  • Page 46: Water Temperature Sensor Disassembly

    1.1K ohm coil and is controlled from P6-6 (line voltage-blue) and P6-7 (Neutral–White) on the main terminal block. Unlocked While grasping the tabs, pull the sensor out of the sump assembly as shown. © 2011 Viking Preferred Service...
  • Page 47: Control Board Disassembly

    CAUTION In order to protect the electronic circuits on the board and avoid any damage caused by static discharge, Viking Range Corporation recommends the use of a ground strap. The image below shows the locking tabs that hold the rear board support to the dishwasher frame.
  • Page 48: Motor Controller Board Disassembly

    Using a flat blade screwdriver as shown below, carefully extend the bracket away from the dishwasher frame. This will release the locking tabs. Locking Tabs Screwdriver Blade © 2011 Viking Preferred Service...
  • Page 49: Dryer Motor And Heater Assembly-450 Model

    (Indicated by the red dotted line below) Grounding Screw There are four screws in total that need to be removed in order to remove the heater. The following images will their locations. © 2011 Viking Preferred Service...
  • Page 50 Disconnect the connector to the heater. bracket must slide backwards to remove and the front bracket slid forward to remove. Connector The images below shows the rear bracket removed (left) and front bracket removed (right). © 2011 Viking Preferred Service...
  • Page 51: Dryer Motor-450 Model

    Remove the outer T-20 TORX® screw shown below. Heater Housing Screw Dryer Blower Note: When reassembling the heater housing, you must replace the aluminum tape that was removed during disassembly. Failure to do so may cause improper air flow across the heater. © 2011 Viking Preferred Service...
  • Page 52: Water Level Sensor

    .5 - .8 VDC between J9 – 4 and ground while a full sump should read approximately 3.5 VDC. Depending on the water level, the output voltage to the control board changes and is processed in the board. © 2011 Viking Preferred Service...
  • Page 53: Drying System

    The water then flows down the chamber and flows back into the sump of the Water Inlet machine. The image below shows the air flow inside the tube. Air Inlet © 2011 Viking Preferred Service...
  • Page 54: Troubleshooting Guide

    Water left in bottom near Normal Some water in bottom is normal filters Dishwasher will not drain Drain hose Verify hose is not obstructed or kinked Drain pump Verify no obstructions in pump © 2011 Viking Preferred Service...
  • Page 55: Wiring Diagram-325 Model

    Wiring and Schematics Wiring Diagram–325 Model © 2011 Viking Preferred Service...
  • Page 56: Wiring Diagram-450 Model

    Wiring and Schematics Wiring Diagram–450 Model © 2011 Viking Preferred Service...
  • Page 57: Motor Controller Board Wiring Connections

    From main control 5-volts DC to Brown P2-1 motor control P5 to Control Board Description Wire Color From main control Neutral from Blue P5-1 main control From main control 120-volts from Brown P5-2 main control © 2011 Viking Preferred Service...
  • Page 58: Control Board Wiring Connections

    (450 series) P10-1 Line in Black P4-2 Door switch Yellow P10-2 Neutral White P4-3 Vent Motor (450 series) Brown P4-4 Dispenser Orange P7-1 Drying motor–12 volts (450 series) Red/White P7-2 Drying motor–12 volts (450 series) Blue © 2011 Viking Preferred Service...
  • Page 59: Component Information-Electrical Specifications

    Input Detergent dispenser 12-Volts DC Load Active vent wax motor 12-Volts DC Load Dryer heating element 1120-Volts AC 133.3 ohm Load Water level sensor 5-Volts DC Input * When sensor is dry and no corrosion. © 2011 Viking Preferred Service...

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Vdb450

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