If You Need Help - Motorola DCT3412 Installation Manual

If You Need Help

If you need assistance while working with the DCT3412, contact the Motorola Technical
Response Center (TRC):
Inside the U.S.: 1-888-944-HELP (1-888-944-4357)
Outside the U.S.: 1-215-323-0044
Motorola Online: http://businessonline.motorola.com
The TRC is on call 24 hours a day, 7 days a week. In addition, Motorola Online offers a
searchable solutions database, technical documentation, and low-priority issue creation and
tracking.
Technical Response Center
Telephone Menu Options
888-944-4357 / 215-323-0044 / 888-944-HELP
PRESS 1
Controllers
PRESS 1 PRESS 2
Digital Analog
PRESS 1 PRESS 2
Cable Router Cable Modems
Products VOIP
Severity Level
1 - Critical Failure
2 - Serious Failure
3 - Non-Serious Failure
4 - Escalated Support
5 - Technical Assistance
Video Products
PRESS 1
PRESS 2 PRESS 3
Headend Settops
Data Networks/
Transmission Products
PRESS 3
PRESS 3 PRESS 4
Transmission Network
Products Management
PRESS 1 PRESS 2
Network Network
Licensing Management
Products
Introduction
Http://businessonline.motorola.com
PRESS 1
Commercial
IRD
PRESS 5 PRESS 1
Multiservice Consumer
Transport Satellite
C Band
Products
(MBT/MWT/MEA)
1-5
Connected Home Solutions
Broadcaster,
Satellite IRD or
Encoder Products
PRESS 2
PRESS 2
Uplink
Encoder
Consumer
Support
PRESS 4
PRESS 2 PRESS 3
Cable DCP
Modem
Issued: 03/2005
DCT3412 Installation Manual