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Troubleshooting
Problem
Overheat warning light
comes on
R
Pump operates for more than 2
minutes without air being removed.
Bag is not sealing properly.
Nothing happens when latch is
closed and Vacuum and Seal button
or Seal Only button is pressed.
Solution
The unit has overheated. Wait until the overheat warning light goes out before using.
Make sure the open end of the bag is inserted into the drip tray.
Check to make sure both gaskets are fitted properly.
Check to make sure that at least one end of the bag is sealed.
Open the unit and check to make sure that there are no foreign objects, dirt or debris on the upper or
lower gaskets.
Make sure there is enough room at the top of the bag (75 mm) so it will fit into the drip tray with lid
closed and latched.
Make sure the accessory hose is not attached.
Make sure the lid is fully closed (the green band is showing around the latch and the green power
light is on).
There is too much liquid in the bag. Freeze the bag contents before vacuuming.
To prevent wrinkles in the seal, gently stretch the bag flat while inserting the bag into the drip tray
and continue to hold bag until vacuum pump starts.
Create a second seal above the first seal on the bag to ensure a proper seal when sealing moist
foods.
Make sure the lid is fully closed (the green band is showing around the latch and the green power
light is on).
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