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CMC does not detect drives
Symptom
The storage blade will not boot using LeftHand OS, or the CMC does not list the storage drives
or OS boot drives.
Cause
The BIOS was reset to factory defaults.
NOTE:
Other possible causes of the storage drives not being detected are the D2700 disk
enclosure being zoned improperly, the zone is not assigned to the correct blade bay, or the 4630
components have been installed in an older c7000 enclosure.
Resolution
Reset the BIOS by selecting Onboard P220i as the boot controller.
1.
Restart the storage blade, and upon power on, press F9 to enter the BIOS setup menu.
2.
Select Boot Controller Order.
3.
Select PCI Embedded HP Smart Array P220i controller.
4.
Select Controller Order 1.
5.
To exit the submenu, press Esc.
6.
To exit the setup menu, press Esc.
7.
To confirm the changes, press F10.
8.
Confirm that the PCI Embedded HP Smart Array P220i controller is listed as the Current Boot
Controller.
Locating the HP 4630 system warranty entitlement labels
You must locate and identify the serial number on the HP 4630 system components to obtain service
under the warranty.
If the storage blade is powered on and accessible from the CMC, select Diagnostics and go to the
Hardware information panel. The part number, serial number, and entitlement order number are
displayed under the warranty information section.
A warranty entitlement label (see
on the HP 4630 system:
Top of the disk enclosure drawer. To access the label, pull out a disk enclosure drawer and
look at the top of the drawer near the front.
Right side of the storage blade. To access the label, pull out the affected storage blade and
look on the right side of the blade.
Top of the SAS switch, near the back. To access the label, pull the affected SAS switch out of
the blade enclosure and look at the top of the SAS switch.
Back of the disk enclosure chassis, left-hand front, top corner of the chassis.
The back of the disk enclosure chassis may be the most accessible label.
Figure 5 Warranty entitlement label
14
Maintaining the HP 4630 system
Figure 5 (page
14)) is placed in each of the following locations
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