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Setting management features . . . . . . .
Chapter 7. Preventing problems . . . 81
General tips for preventing problems . . . . . .
Making sure device drivers are current . . . . .
Taking care of your computer . . . . . . . . .
problems . . . . . . . . . . . . . . . 87
Diagnosing problems . . . . . . . . . . . .
Troubleshooting . . . . . . . . . . . . . .
Computer stops responding . . . . . . .
Spills on the keyboard . . . . . . . . . .
Error messages . . . . . . . . . . . .
Errors without messages . . . . . . . . .
Beep errors . . . . . . . . . . . . . .
Memory module problems . . . . . . . .
Networking problems . . . . . . . . . .
devices . . . . . . . . . . . . . . . .
devices . . . . . . . . . . . . . . . .
Fingerprint reader problems. . . . . . . .
Battery and power problems . . . . . . .
A solid-state drive problem . . . . . . . .
A software problem . . . . . . . . . . .
system . . . . . . . . . . . . . . . . . .
Creating and using recovery media . . . . .
. . . . . . . . . . . . . .
workspace . . . . . . . . . . . . . .
drivers . . . . . . . . . . . . . . . .
Solving recovery problems . . . . . . . .
system . . . . . . . . . . . . . . . . . .
Resetting your computer . . . . . . . . .
Using advanced startup options . . . . . .
10 fails to start . . . . . . . . . . . . .
Static electricity prevention . . . . . . . . . .
Disabling the built-in batteries. . . . . . . . .
ii
ThinkPad T460s User Guide
79
Replacing the bottom cover . . . . . . . . .
Replacing a memory module . . . . . . . . .
81
Replacing the wireless WAN card . . . . . . .
82
Replacing the keyboard . . . . . . . . . . .
83
Chapter 11. Getting support . . . .
84
Before you contact Lenovo . . . . . . . . . .
Getting help and service . . . . . . . . . . .
Using diagnostic programs . . . . . . . .
87
Lenovo Support Web site. . . . . . . . .
87
Calling Lenovo . . . . . . . . . . . . .
87
Purchasing additional services . . . . . . . .
88
88
90
operating system . . . . . . . . . .
91
91
91
Information . . . . . . . . . . . . .
93
Wireless related information . . . . . . . . .
94
100
100
Certification related information . . . . . . . .
103
Export classification notice . . . . . . . . . .
103
Electronic emission notices. . . . . . . . . .
103
Declaration of Conformity . . . . . . . .
105
statement . . . . . . . . . . . . . . .
105
105
106
107
108
phase . . . . . . . . . . . . . . . .
109
Japan notice for ac power cord . . . . . .
110
Taiwan . . . . . . . . . . . . . . . .
110
Eurasian compliance mark . . . . . . . . . .
110
Brazil audio notice . . . . . . . . . . . . .
110
111
statements . . . . . . . . . . . . .
111
Important WEEE information . . . . . . . . .
113
Recycling information for China . . . . . . . .
113
Recycling information for Japan . . . . . . . .
113
Recycling information for Brazil . . . . . . . .
114
Battery recycling information for Taiwan . . . . .
114
. . . . . .
115
117
118
121
129
129
129
130
130
130
131
133
137
137
137
139
139
139
139
139
139
140
140
140
141
141
141
141
142
142
142
143
143
143
143
144
145
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