Lenovo ThinkPad T460s User Manual page 114

– For Windows 10: Click Display adapter properties.
6. Click the Monitor tab. Check the monitor information window to make sure that the monitor type is
correct. If it is, click OK to close the window; otherwise do the following.
7. If more than one monitor type is displayed, select Generic PnP Monitor or Generic Non-PnP
Monitor.
Note: If the problem still is not solved, continue the following steps to update the monitor driver.
8. Click Properties. If you are prompted for an administrator password or confirmation, type the
password or provide confirmation.
9. Click the Driver tab, and then click Update Driver.
10. Click Browse my computer for driver software, and then click Let me pick from a list of device
drivers on my computer.
11. Clear the Show compatible hardware check box.
12. Select the correct manufacturer and model for the external display. If you cannot find your monitor on
the list, stop the installation of this driver and use the driver shipped with your monitor.
13. After updating the driver, click Close.
• Problem: The screen is unreadable or distorted.
Solution: Make sure that:
– The display information is correct and the appropriate display type is selected. Refer to the solution
to the above problem.
– Make sure that an appropriate refresh rate is selected by doing the following:
1. Connect the external display to the display connector, and then connect the display to an electrical
outlet.
2. Turn on the external display and the computer.
3. Right-click on the desktop, and do the following:
– For Windows 7: Click Screen resolution.
– For Windows 10: Click Display settings, show the displayed window in full screen, and then
click Advanced display settings.
Note: If your computer cannot detect the external monitor, click the Detect button.
4. Click the icon for the desired display (the Monitor-2 icon is for the external display).
5. Do the following:
– For Windows 7: Click Advanced settings.
– For Windows 10: Click Display adapter properties.
6. Click the Monitor tab.
7. Select the correct screen refresh rate.
• Problem: Wrong characters are displayed on the screen.
Solution: Did you follow the correct procedure when installing the operating system or program? If you
did, have the external display serviced.
• Problem: The Extend desktop function does not work.
Solution: Enable the Extend desktop function. See "Using an external display" on page 30.
• Problem: If you use the Extend desktop function, you cannot set a higher resolution or higher refresh
rate on the secondary display.
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ThinkPad T460s User Guide