Area
1
Standard bin
2
Rear door
3
Tray 1
4
Tray [x]
5
Multipurpose
feeder
6
Front door
Jam, front door [20y.xx]
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from
a hot component, allow the surface to cool before touching it.
1. Press the button on the right side of the printer, and then open the front door.
Quick Reference Guide
Printer control panel message
Jam, standard bin [20y.xx]
Jam, rear door [20y.xx]
Jam, pull tray 1. Push down green
flap. [23y.xx]
Jam, tray [x] [24y.xx]
Jam, MP feeder. [250.xx]
Jam, front door. [20y.xx]
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What to do
Remove the jammed paper.
Open the rear door, and then remove
the jammed paper.
Pull tray 1 completely out, then push the
front duplex flap down, and then remove
the jammed paper.
Note: You may need to open the rear
door to clear some 23y.xx paper jams.
Pull the indicated tray out, and then
remove the jammed paper.
Remove all paper from the multipurpose
feeder, and then remove the jammed
paper.
Open the front door, and then remove
the toner cartridge, imaging unit, and
jammed paper.