Removing Jammed Paper; Cleaning The Printer Case; Cleaning The Thermal Head - Epson TM-T88V User Manual

Error LED flashing with no printing
❏
Check whether a paper jam has occurred. If paper is jammed, remove the
jammed paper referring to the description below and install the roll paper
correctly.
❏
Printing stops if the head overheats and resumes automatically when it cools.
❏
For other cases, turn the printer off, and after 10 seconds, back on.

Removing Jammed Paper

When a paper jam occurs, never pull out the paper forcibly. Open the roll paper
cover and remove the jammed paper.
CAUTION:
Do not touch the thermal head and the frame on its side (indicated in the circle
in illustration R on page v) because it can be very hot after printing.
If the roll paper cover does not open, follow the steps below.
1. Turn off the printer.
2. Slide the cutter cover toward the front to open it, as shown in illustration P on
page v.
3. Turn the knob until you see a triangle in the opening. This returns the cutter
blade to the normal position. There is a label near the cutter to assist you. See
illustration Q.
4. Close the cutter cover.
5. Open the roll paper cover and remove the jammed paper.
Cleaning

Cleaning the Printer Case

Be sure to turn off the printer, and wipe the dirt off the printer case with a dry
cloth or a damp cloth.
CAUTION:
Never clean the product with alcohol, benzine, thinner, or other such solvents.
Doing so may damage or break the parts made of plastic and rubber.

Cleaning the Thermal Head

CAUTION:
After printing, the thermal head and the frame on its side (indicated in the
circle in illustration R on page v) can be very hot. Be careful not to touch it and
to let it cool before you clean it. Do not damage the thermal head by touching
it with your fingers or any hard object.
Turn off the printer, open the roll paper cover, and clean the thermal elements of
the thermal head with a cotton swab moistened with an alcohol solvent (ethanol
or IPA). See illustration R on page v.
Epson recommends cleaning the thermal head periodically (generally every
3 months) to maintain receipt print quality.
TM-T88V User's Manual 7
English