Troubleshooting - Rowenta Pro Iron DG5030 Instructions Manual

1800122603 DG5030 US GRD_148,5x210 07/04/11 09:11 Page8

TROUBLESHOOTING

Issues
When switched on, the
unit does not come on
and the iron
temperature control
light is not illuminated
Water runs through the
holes in the soleplate.
White streaks come
through the holes in
the soleplate.
Brown streaks come
through the holes in
the soleplate and stain
the fabric.
The soleplate is dirty or
brown and may stain
the linen.
There is no steam.
Little steam is visible.
Water streaks appear
on the fabric.
Steam escapes from
the boiler cap.
* US : If this troubleshooting does not resolve the issue, before consulting the retailer or returning the
product, please telephone Rowenta Consumer Services at 1-800-769-3682. Further hints ans tips are
obtainable from our homepage www.rowentausa.com
8
Possible causes
The appliance does not have power.
You are using the steam trigger
before the iron is hot enough.
Water has condensed in the hose
because you are using steam for the
first time or you have not used it for
some time.
The boiler has a build-up of scale
because it has not been rinsed out
regularly.
You are using chemical descaling
agents or additives in the water for
ironing.
Your fabric is not rinsed sufficiently
after washing or you have ironed a
new garment before washing it.
There is a build up of burnt fiber from
ironing at too high a temperature
The boiler is empty.
The steam is not ready
The soleplate temperature is set to
the maximum. The appliance is
working but steam is very hot and
dry. s a consequence, it is less
visible.
Your ironing board is saturated with
water because it is not suitable for
use with a steam station.
Cap screwed on incorrectly. The boiler
cap is not tight enough.
The seal on the cap is worn.
Solutions
Check that your appliance is correctly plugged
in.
Check that power switch is fully set on.
Wait for the iron temperature control light to
go out before activating the steam control
trigger. If problem persists, decrease steam
output, to adapt it to iron temperature level.
Pull the steam trigger while holding the iron
away from your ironing board until the iron
produces steam.
Rinse the boiler after every 10 uses (see
«cleaning & maintenance») or more if needed.
Never add this type of product in the water
tank or in the boiler (see our recommendations
regarding water to be used).
Ensure fabric is rinsed thoroughly after
washing to remove any soap deposits or
chemicals on new garments.
See prior recommendations in setting
temperature controls (Table 1).
Fill the boiler.
Wait for steam ready light is off
Reduce iron temperature.
Check that your ironing board is suitable.
mesh top ironing board rather than a
perforated top ironing board must be used to
allow any excess steam to escape and to avoid
steam venting sideways.
When unit is cold, unscrew cap and put back
on.
Check cap regularly for signs of wear and tear
to green rubber ring. Replace if wear is noticed.
Check that 0-ring is not cracked or
broken and that you have tightened
the boiler cap firmly.