Page 1 XP-960 User's Guide...
Page 3: Table Of Contents
Changing the Power and Sleep Timer Settings - Windows............27 Changing the Power and Sleep Timer Settings - OS X..............28 Epson Connect Solutions for Smartphones, Tablets, and More ............29 Using Epson Email Print ....................... 29 Using the Epson iPrint Mobile App ....................30 Using Epson Remote Print ......................
Page 4 Printing on Thick Paper ........................67 Turning Off the Paper Setting Alert..................... 67 Paper Loading Capacity ........................68 Available Epson Papers ........................69 Borderless Paper Type Compatibility ....................72 Paper or Media Type Settings - Control Panel ................... 73 Paper or Media Type Settings - Printer Software ................73 Placing Originals on the Product ......................
Page 5 Paper Size Settings - Copying....................... 80 Copying Options ..........................80 Copying and Restoring Photos......................83 Printing from a Computer ......................... 85 Printing with Windows ........................85 Selecting Basic Print Settings - Windows ..................85 Paper Source Options - Windows ..................... 88 Print Quality Options - Windows ....................
Page 6 Starting a Scan Using the Product Control Panel ................ 123 Scan to Memory Card Options ....................125 Changing Default Scan Button Settings .................. 126 Starting a Scan Using the Epson Scan Icon ................126 Starting a Scan from a Scanning Program................... 129 Selecting Epson Scan Settings ......................131 Scan Modes..........................
Page 7 Uploading Scanned Images to Email ..................182 Saving Scanned Images to a Folder ..................183 Epson JPEG File Settings....................... 184 Epson TIFF and Multi-TIFF File Settings ................185 Using Memory Cards With Your Product ....................187 Inserting a Memory Card ........................187 Memory Card Types ........................
Page 8 Printing on CDs/DVDs from a Computer ..................232 Starting Epson Print CD - Windows ..................... 232 Printing Your CD/DVD Design - Windows ................... 233 Starting Epson Print CD - OS X ....................234 Printing Your CD/DVD Design - OS X..................235...
Page 9 Checking Cartridge Status on the LCD Screen................236 Checking Cartridge Status with Windows ..................237 Checking Cartridge Status with OS X ..................240 Purchase Epson Ink Cartridges......................242 Ink Cartridge Part Numbers ......................242 Removing and Installing Ink Cartridges.................... 242 Printing with Black Ink and Expended Color Cartridges ..............
Page 10 Noise After Ink Installation ......................272 Software Installation Problems ....................272 Control Panel Setup Problems ....................273 Solving Network Problems ....................... 273 Product Cannot Connect to a Wireless Router or Access Point ..........274 Network Software Cannot Find Product on a Network..............275 Product Does Not Appear in OS X Printer Window..............
Page 11 Incorrect Colors ........................... 297 Solving Scanning Problems ......................297 Scanning Software Does Not Operate Correctly ................. 298 Cannot Start Epson Scan ......................298 Solving Scanned Image Quality Problems ..................299 Image Consists of a Few Dots Only..................... 300 Line of Dots Appears in All Scanned Images................300 Straight Lines in an Image Appear Crooked ................
Page 12 Wireless Connection Safety Instructions ..................322 LCD Screen Safety Instructions....................322 FCC Compliance Statement......................322 Trademarks ............................323 Copyright Notice..........................324 A Note Concerning Responsible Use of Copyrighted Materials........... 324 Default Delay Times for Power Management for Epson Products ..........324 Copyright Attribution ........................325...
Page 13: Xp-960 User's Guide
XP-960 User's Guide Welcome to the XP-960 User's Guide. For a printable PDF copy of this guide, click here.
Page 14: Product Basics
See these sections to learn about the basic features of your product. Using the Control Panel Product Parts Locations The Power Off and Sleep Timers Epson Connect Solutions for Smartphones, Tablets, and More Using AirPrint Using Google Cloud Print Using the Mopria Print Service Using the Control Panel See these sections to learn about the control panel and select control panel settings.
Page 15: Control Panel Buttons And Lights
Control Panel Buttons and Lights power button and the power light home button The LCD screen The up and down arrow buttons (you can also scroll by swiping up and down on the LCD screen with your finger) Output Tray button Back button Start button Parent topic:...
Page 16: Using The Lcd Screen
Using the LCD Screen Displays the screen name Displays network status; tap the icons to check the current status Tap the arrows to display other features or menus To view a list of the icons and a description of their use, select Help > Icon List. Parent topic: Using the Control Panel Adjusting Control Panel Position...
Page 17: Changing Lcd Screen Language
Note: The control panel rises and the output tray slides out automatically when printing starts. Parent topic: Using the Control Panel Changing LCD Screen Language You can change the language used on the LCD screen. 1. Press the home button, if necessary. 2.
Page 18: Turning Off The Document Alert
2. Select Setup. 3. Select Guide Functions. 4. Select Auto Selection Mode. 5. Turn off the desired options displayed on the screen. 6. Press the home button to exit. Parent topic: Using the Control Panel Turning Off the Document Alert The Document Alert warns you that an original has been left on the scanner glass.
Page 19: Turning On Quiet Mode
Turning On Quiet Mode You can reduce the noise the product makes by turning on the Quiet Mode option. Note: Turning on this setting may reduce print speed. 1. Press the home button, if necessary. 2. Select Setup. 3. Select Printer Setup. 4.
Page 20: Product Parts - Top
Product Parts - Top Rear paper feed slot cover Paper support and extension Rear paper feed slot Edge guides CD/DVD tray (shown removed and in storage position) Document cover...
Page 21 Document cover Scanner glass Memory card access light Memory card slots USB Type A port for external devices Parent topic: Product Parts Locations...
Page 22: Product Parts - Front
Product Parts - Front Control panel Output tray Cassette 1 (upper cassette) Cassette 2 (lower cassette) Front cover (attached to Cassette 2) Cassette edge guides Parent topic: Product Parts Locations...
Page 23: Product Parts - Inside
Product Parts - Inside Scanner unit Print head/ink cartridge holder Parent topic: Product Parts Locations Product Parts - Back AC inlet Rear cover LAN port USB port...
Page 24: The Power Off And Sleep Timers
Parent topic: Product Parts Locations The Power Off and Sleep Timers The product enters sleep mode or turns off automatically if it is not used for a period of time. You can adjust the time period before power management, but increasing the time reduces the product's energy efficiency.
Page 25: Changing The Sleep Timer Setting From The Control Panel
You see this screen: 5. Press the up or down arrow button to select the length of time after which you want the product to automatically turn off when it is not in use. 6. Press the home button to exit. Parent topic: The Power Off and Sleep Timers Changing the Sleep Timer Setting From the Control Panel...
Page 26 You see this screen: 4. Press the up or down arrow button to select Sleep Timer. You see this screen: 5. Press the up or down arrow button to select the time period you want before the product goes to sleep.
Page 27: Changing The Power And Sleep Timer Settings - Windows
Changing the Power and Sleep Timer Settings - Windows You can use the printer software to change the time period before the product enters sleep mode or turns off automatically. 1. Make sure your product is turned on. 2. Access the Windows Desktop and right-click the product icon in the Windows taskbar. 3.
Page 28: Changing The Power And Sleep Timer Settings - Os X
7. Click Send. 8. Select the time period you want before the product goes to sleep as the Sleep Timer setting. 9. Click Send. 10. Click OK to close the open program windows. Parent topic: The Power Off and Sleep Timers Changing the Power and Sleep Timer Settings - OS X You can use the printer software to change the time period before the product enters sleep mode or turns off automatically.
Page 29: Epson Connect Solutions For Smartphones, Tablets, And More
Product Basics Using Epson Email Print With Epson Email Print, you can print from any device that can send email, such as your smartphone, tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a PDF, Microsoft Office document, or photo to an email and send it to your product.
Page 30: Using The Epson Iprint Mobile App
Remote Print and how to download the software. 3. Download and install the Remote Print software. 4. Obtain the email address and optional access key of the Epson product you want to use for printing, and enter this address during Remote Print setup.
Page 31: Using Airprint
Epson Connect. 3. After registering, sign in to the Epson Connect web page with the email address and password you selected. 4. Select Destination List for Scan to Cloud.
Page 32: Using Google Cloud Print
Wi-Fi or Wired Networking Using Google Cloud Print With a Google Account, you can print from your Apple or Android device to your Epson product. You can also print from Chromebooks and the Google Chrome browser without drivers or cables.
Page 33: Setting Up Google Cloud Print On A Chromebook
With a Google Account, you can print from a Chromebook without drivers or cables. Set up your Epson product for network printing. See the link below. Note: Make sure your Epson product is connected to your wireless network before starting the Google Cloud Print setup.
Page 34: Using The Mopria Print Service
You can use the Mopria Print Service to print from your Android phone or tablet (Android v4.4 or later) to your Epson product or any Mopria-certified product from other manufacturers. You can download the Mopria Print Service from Google Play.
Page 35: Wi-Fi Or Wired Networking
Wi-Fi Infrastructure Mode Setup You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network. Epson product...
Page 36: Selecting Wireless Network Settings From The Control Panel
CD. The installer program guides you through network setup. Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your network data and settings.
Page 37 3. Select Wi-Fi Setup Wizard. Note: If you need to disable the wireless network to set up your product on an Ethernet network, scroll down and select Disable Wi-Fi instead. Then follow the instructions on changing to a wired network connection in this guide. 4.
Page 38 7. Confirm the displayed network settings and select Proceed to save them. Note: If you need to change a setting, press the Back button. 8. If you want to print a network setup report, press the Start button. (Otherwise, select Done.) If the network connection is successful, a Wi-Fi antenna icon with blue connection bars is displayed in the Network area on the right-hand side of the LCD screen.
Page 39: Wi-Fi Direct Mode Setup
Wi-Fi Direct Mode Setup You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point. Epson product Computer with a wireless interface Other wireless device You can select one of these modes to communicate with your computer or device: Access point mode The product itself acts as the network access point for up to 4 devices.
Page 40: Enabling Wi-Fi Direct Mode
Enabling Wi-Fi Direct Mode You can enable Wi-Fi Direct mode to allow direct communication between your product and computer or other devices without a wireless router or access point. 1. Press the home button, if necessary. 2. Select Network. 3. Select Setup. 4.
Page 41 7. Enter your Wi-Fi Direct password. Note: Your password must be at least 8 and no more than 22 characters long. • Press the touch screen buttons repeatedly to scroll through characters. • Press to move the cursor. • Press 1 Symb. to enter symbols. •...
Page 42: Wi-Fi Protected Setup (Wps)
9. Scroll down to view the SSID (Wi-Fi network name) and password. 10. Use your computer or wireless device to select the Wi-Fi network name (SSID) displayed on the LCD screen, then enter the password shown. 11. Press the home button to exit. You see either an AP or Direct Wi-Fi symbol on the LCD screen and should be able to print directly to your product from your computer or device.
Page 43 You see this screen: 5. Select Push Button Setup (WPS). 6. Follow the instructions on the LCD screen to complete WPS setup. 7. Select OK if necessary. If the network connection is successful, the Network icon on the right side of the LCD screen is blue as shown: Parent topic: Wi-Fi Protected Setup (WPS)
Page 44: Wired Network Setup
Wired Network Setup You can set up your product to communicate with your computer over a wired network by connecting it to the router or hub using an Ethernet cable. Epson product Ethernet cable Ethernet hub Computers with a wired network interfaces...
Page 45: Printing A Network Status Sheet
Printing a Network Status Sheet You can print a network status sheet to help you determine the causes of any problems you may have using your product on a network. 1. Press the home button, if necessary. 2. Select Network. 3.
Page 46: Changing A Usb Connection To A Wi-Fi Connection
Wi-Fi connection. 1. Disconnect the USB cable from your product. 2. Uninstall your product software. 3. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic: Changing or Updating Network Connections...
Page 47: Connecting To A New Wi-Fi Router
1. Do one of the following: • Windows: Uninstall your product software. • OS X: Go to the next step. 2. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic:...
Page 48 You see this screen: 5. Scroll down and select Disable Wi-Fi. 6. Select Yes to disable Wi-Fi. Parent topic: Changing or Updating Network Connections...
Page 49: Loading Paper
Selecting the Paper Settings for Each Source - Control Panel Printing on Thick Paper Turning Off the Paper Setting Alert Paper Loading Capacity Available Epson Papers Borderless Paper Type Compatibility Paper or Media Type Settings - Control Panel Paper or Media Type Settings - Printer Software...
Page 50 Note: If you slide in the output tray by hand, there may be slight resistance and noise. This is normal. 2. Open the front cover. 3. Pull out the upper paper cassette. (The upper cassette has a label on the right side.) Note: If the cassette is too far inside the product to reach, turn the product off and on again.
Page 51 5. Set the front edge guide to the position for the paper size you are using. Note: Various paper sizes are marked on the tray. 6. Insert paper with the glossy or printable side facedown. Note: Make sure the paper is loaded against the front edge guide and not sticking out from the end of the cassette.
Page 52 8. Keep the cassette flat as you insert it until the left and right arrow marks on the tray and product line Note: The output tray opens automatically when you print. Leave enough space in front of the product for the paper to be fully ejected. Do not remove or insert the paper cassette while the product is operating.
Page 53: Loading Paper In Cassette 2 (Lower Cassette)
Loading Paper in the Rear Paper Feed Slot Loading Envelopes Loading Paper in Cassette 2 (Lower Cassette) You can load paper up to this size in the lower paper cassette: Legal (8.5 × 14 inches [216 × 356 mm]). Note: Do not remove or insert the paper cassette while the product is operating. 1.
Page 54 3. Pull on the front cover to remove the lower paper cassette. 4. Slide the edge guides outward. Note: If you are using legal-size paper, remove the CD/DVD tray from under the lower cassette. Press the button on the lower cassette and extend it as shown.
Page 55 5. Set the front edge guide to the paper size you are using. Note: Various paper sizes are marked on the tray. 6. Insert paper with the glossy or printable side down. Note: Make sure the paper is loaded against the front edge guide and not sticking out from the end of the cassette.
Page 56 7. Slide the side edge guides against the paper, but not too tightly. Note: Make sure the paper is under the tabs on the edge guides. 8. Keep the cassette flat as you insert it. Note: The output tray opens automatically when you print. Leave enough space in front of the product for the paper to be fully ejected.
Page 57: Loading Paper In The Rear Paper Feed Slot
• Load paper short edge first and printable side facedown. • Make sure the paper is under the tabs on the edge guides and not sticking out from the end of the cassette. • Check the paper package for any additional loading instructions. Parent topic: Loading Paper Related references...
Page 58 2. Flip open the rear paper feed slot cover. 3. Fully extend the paper support and tilt it back, as shown.
Page 59 4. Slide the edge guides outward. 5. Do one of the following: • Load a single sheet of paper or thick media, printable side up and short edge first, in the center of the rear paper feed slot until you hear a beep. Slide the edge guides against the paper, but not too tightly.
Page 60 • Load an envelope, short edge first with the flap facing down and to the left, in the center of the rear paper feed slot until you hear a beep. Slide the edge guides against the envelope, but not too tightly.
Page 61 • Be careful not to insert paper too far or not far enough. Feed about 2 inches (5 cm) of paper into the printer as shown. 2 inches (5 cm) • Do not insert paper at an angle or the paper may jam or wrinkle.
Page 62: Loading Envelopes
• You can load hole-punched paper with holes on either side, but you may need to adjust the margins in your print file to avoid printing over the holes. • Check the paper package for any additional loading instructions. Parent topic: Loading Paper Related references Paper Loading Capacity...
Page 63 1. Close the output tray by pressing the Output Tray button or by hand, if necessary. Note: As you slide in the output tray, there may be slight resistance and noise. This is normal. 2. Open the front cover. 3. Pull on the front cover to remove the lower paper cassette.
Page 64 4. Slide the edge guides outward. 5. Insert up to 10 envelopes, printable side down and flap edge left, as shown. Note: Make sure the envelopes are not sticking out from the end of the cassette. 6. Slide the edge guides against the envelopes, but not too tightly. Note: Make sure the envelopes are under the tabs on the edge guides.
Page 65: Selecting The Paper Settings For Each Source - Control Panel
7. Keep the cassette flat as you insert it. Note: The output tray opens automatically when you print. Leave enough space in front of the product for the paper to be fully ejected. Do not remove or insert the paper cassette while the product is operating.
Page 66 1. Press the home button, if necessary. 2. Select Setup. 3. Select Printer Setup. 4. Select Paper Source Setting. You see this screen: Note: To turn off the automatic display of the paper settings selection screen after paper is loaded in the cassettes, set the Paper Configuration setting to Off.
Page 67: Printing On Thick Paper
Printing on Thick Paper If ink smears when you print on thick paper, you can select the Thick Paper setting to improve print quality. Printing is slower with this setting. 1. Press the home button, if necessary. 2. Select Setup. 3.
Page 68: Paper Loading Capacity
Letter (8.5 × 11 inches — [216 × 279 mm]), A4 (8.3 × 11.7 inches [210 × 297 mm]), or Legal (8.5 × 14 inches [216 × 356 mm]) size: 100 sheets Epson Bright White Paper 80 sheets — Epson Presentation Paper Matte...
Page 69: Available Epson Papers
Parent topic: Loading Paper Available Epson Papers You can purchase genuine Epson ink and paper at epson.com/ink3 (U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766).
Page 70 S041290 (279 × 432 mm) A3 (11.7 × 16.5 inches S041288 [297 × 420 mm]) Epson Ultra Premium Photo Paper 4 × 6 inches (102 × 152 mm) S042181 Glossy S042174 5 × 7 inches (127 × 178 mm) S041945 8 ×...
Page 71 Paper Type Size Part number Sheet count Epson Ultra Premium Photo Paper Letter (8.5 × 11 inches S041405 Luster [216 × 279 mm]) A3 (11.7 × 16.5 inches S041406 [297 × 420 mm]) Epson Premium Photo Paper 4 × 6 inches (102 × 152 mm)
Page 72: Borderless Paper Type Compatibility
Borderless Paper Types • Epson Photo Paper Glossy • Epson Premium Photo Paper Glossy • Epson Ultra Premium Photo Paper Glossy • Epson Premium Photo Paper Semi-gloss • Epson Ultra Premium Photo Paper Luster • Epson Premium Presentation Paper Matte •...
Page 73: Paper Or Media Type Settings - Control Panel
Epson Premium Presentation Paper Matte Prem. Matte Epson Premium Presentation Paper Matte Double- sided Epson Ultra Premium Presentation Paper Matte Epson Brochure & Flyer Paper Matte Double-sided Epson Velvet Fine Art Paper Velvet Fine Art Paper Envelopes Envelope Parent topic:...
Page 74 Epson Premium Presentation Paper Matte Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Double- sided Epson Ultra Premium Presentation Paper Matte Epson Brochure & Flyer Paper Matte Double-sided Epson Velvet Fine Art Paper Velvet Fine Art Paper Envelopes Envelope Note: The settings listed here are available only when printing from your computer;...
Page 75: Placing Originals On The Product
Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Placing Originals on the Scanner Glass Placing Originals on the Scanner Glass You can place originals up to this size on the scanner glass: Letter (8.5 ×...
Page 76 2. Place your original facedown on the scanner glass with the top of the original facing into the corner shown. Slide the original to the edges of the indicated corner. Note: You can place multiple originals on the scanner glass. Just make sure they are at least 0.20 inch (5 mm) away from each other and from the edge of the scanner glass.
Page 77 3. If you are copying two book pages onto one sheet, place the book as shown to copy the first page, then turn the book as shown to copy the second page. 4. Close the document cover gently to keep your original in place. Parent topic: Placing Originals on the Product Related topics...
Page 78: Copying
Related tasks Copying onto a CD/DVD Copying Documents or Photos You can copy documents or photos onto various sizes and types of paper, including Epson special papers. 1. Place your original document or photo on the scanner glass. 2. Load the paper you want to print on.
Page 79: Paper Type Settings - Copying
Paper type loaded Paper Type setting Plain paper Plain Paper Epson Bright White Paper Epson High Quality Ink Jet Paper Epson Iron-on Cool Peel Transfer paper Epson Photo Quality Self-adhesive Sheets Epson Presentation Paper Matte Presentation Matte Epson Premium Presentation Paper Matte Prem.
Page 80: Paper Size Settings - Copying
Paper type loaded Paper Type setting Epson Premium Photo Paper Glossy Prem. Glossy Epson Ultra Premium Photo Paper Luster Epson Ultra Premium Photo Paper Glossy Ultra Glossy Epson Photo Paper Glossy Glossy Epson Premium Photo Paper Semi-gloss Prem. Semi-Gloss Epson Velvet Fine Art Paper...
Page 81 Copying option Available settings Description Remove Background Off Removes or lightens the background color. May not remove very dark or vivid colors. 2-Sided Copying 1>1-Sided Selects 1-sided or make 2-sided copies 1>2-Sided Layout With Border Leaves a small margin around the image Borderless Expands the image to the edge of the paper (slight cropping may occur)
Page 82 Copying option Available settings Description Paper Source Cassette 1 Copies onto paper loaded in Cassette 1 (upper cassette) Cassette 2 Copies onto paper loaded in Cassette 2 (lower cassette) Rear Paper Feed Slot Copies onto paper loaded in the rear paper feed slot Document Type Text...
Page 83: Copying And Restoring Photos
Copying and Restoring Photos You can restore the colors in faded photos as you copy them. 1. Load photo paper in the product. 2. Press the home button, if necessary. 3. Select More Functions. 4. Select Copy/Restore Photos. 5. Select On. 6.
Page 84 11. When you are ready to print, press the Start button. Note: To cancel copying, select Cancel. Parent topic: Copying Related references Paper Loading Capacity Available Epson Papers Paper Type Settings - Copying Paper Size Settings - Copying Copying Options Related tasks Placing Originals on the Scanner Glass...
Page 85: Printing From A Computer
Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. If you see a Software Update screen, select Enable automatic checking and click OK. The update scans your system to see if you have the latest product software. Follow the on-screen instructions.
Page 86 3. If necessary, select your product name as the printer you want to use. Note: You may also need to select Properties or Preferences to view your print settings. You see the Main tab of your printer settings window: 4. For the Paper Source setting, select where you loaded the paper you want to print on. 5.
Page 87 6. If you are printing a borderless photo, select Borderless. You can click Settings to access additional options for borderless printing. Note: You must select a compatible borderless paper type and size to print without borders. Check the borderless paper compatibility list for details. 7.
Page 88: Paper Source Options - Windows
Borderless Paper Type Compatibility Related tasks Selecting Double-sided Printing Settings - Windows Turning On Quiet Mode Paper Source Options - Windows You can select any of the available options in the Paper Source menu to print on the paper loaded in that source.
Page 89: Multi-Page Printing Options - Windows
Parent topic: Selecting Basic Print Settings - Windows Multi-Page Printing Options - Windows You can select any of the available options in the Multi-Page menu to set up your multi-page print job. 2-Up and 4-Up Prints 2 or 4 pages on one sheet of paper. Click the Page Order button to select page layout and border options.
Page 90 2. Click the Settings button. You see this window: 3. Select the double-sided printing options you want to use. 4. Click OK to return to the Main tab.
Page 91: Double-Sided Printing Options - Windows
5. Click the Print Density button. You see this window: 6. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 7. If necessary, select the Adjustments options you want to use. 8.
Page 92: Print Density Adjustments - Windows
Binding Margin Options Select options that define a wider margin to allow for binding. Start Page Selects whether printing starts on the front or back page. Create Folded Booklet Options Select the Booklet checkbox and a binding option to print double-sided pages as a booklet. Parent topic: Selecting Double-sided Printing Settings - Windows Print Density Adjustments - Windows...
Page 93: Selecting Additional Layout And Print Options - Windows
Selecting Additional Layout and Print Options - Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab. 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these sizing options: •...
Page 94 • Select Custom and click the Advanced button to manually adjust the color correction settings or turn off color management in your printer software. • Select Image Options to access additional settings for improving printed images. Note: You can also select Color Universal Print settings. 3.
Page 95: Custom Color Correction Options - Windows
Custom Color Correction Options - Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job. Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and individual color tones.
Page 96: Image Options And Additional Settings - Windows
Lets you manage color using installed color printing profiles. No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software. Parent topic: Selecting Additional Layout and Print Options - Windows Image Options and Additional Settings - Windows You can select any of the Image Options and Additional Settings to customize your print.
Page 97: Header/Footer Settings - Windows
High Speed Speeds up printing but may reduce print quality. Mirror Image Flips the printed image left to right. Parent topic: Selecting Additional Layout and Print Options - Windows Header/Footer Settings - Windows You can select any of the Header/Footer Settings options to add headers or footers when you print. The items are available to print at the top or bottom of your pages, in either the left, right, or center of the page.
Page 98: Selecting A Printing Preset - Windows
Selecting a Printing Preset - Windows For quick access to common groups of print settings, you can select a printing preset on the Main or More Options tab. Note: You can create your own preset by clicking the Add/Remove Presets button. 1.
Page 99: Selecting Extended Settings - Windows
2. Place your cursor over one of the Printing Presets to view its list of settings. 3. Click on a preset to change its settings, or use any of the available options on the screen to control your printing presets. 4.
Page 100 You see the maintenance options: 4. Click the Extended Settings button.
Page 101: Extended Settings - Windows
You can select from these settings on the Extended Settings window. Show Progress Meter Displays the progress of print jobs as they are being printed. Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues. Check Paper Width Before Printing Prevents printing beyond the edges of the paper if the paper size setting is incorrect;...
Page 102: Printing Your Document Or Photo - Windows
Separator Page Before each document, prints a separator page containing the title, user, date, and time. Always Spool RAW Datatype Increases print speed and may solve other printing problems. Page Rendering Mode Increases print speed when printing is extremely slow or the print head stops during printing. Print as Bitmap Increases print speed when printing is extremely slow or the print head stops during printing, and other settings do not help.
Page 103 You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Checking Print Status - Windows Parent topic: Printing with Windows Related tasks Selecting Basic Print Settings - Windows Selecting Additional Layout and Print Options - Windows...
Page 104: Checking Print Status - Windows
Checking Print Status - Windows During printing, you see this window showing the progress of your print job. It allows you to control printing and check ink cartridge status. • To cancel printing, click Cancel. • To see print jobs waiting to print, click Print Queue. •...
Page 105: Changing The Language Of The Printer Software Screens
You see the printer settings window: 3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session.
Page 106: Changing Automatic Update Options
3. Click the Maintenance tab. You see the maintenance options: 4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them. Parent topic: Selecting Default Print Settings - Windows Changing Automatic Update Options...
Page 107: Printing With Os X
You can print with your product using any OS X printing program, as described in these sections. Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. Selecting Basic Print Settings - OS X...
Page 108: Selecting Basic Print Settings - Os X
Selecting Double-sided Printing Settings - OS X Managing Color - OS X Selecting Printing Preferences - OS X Printing Your Document or Photo - OS X Parent topic: Printing from a Computer Selecting Basic Print Settings - OS X Select the basic settings for the document or photo you want to print. 1.
Page 109 You see the expanded printer settings window for your product: Note: The print window may look different, depending on the version of OS X and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
Page 110 6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7.
Page 111 You see these settings: 9. Select the Paper Source you wish to print from. 10. Select the type of paper you loaded as the Media Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details.
Page 112: Paper Source Options - Mac Os X
Selecting Page Setup Settings - OS X Paper Source Options - Mac OS X You can select any of the available options in the Paper Source menu to print from paper loaded in that source. Cassette 1 Selects the paper in cassette 1 as the paper source. Cassette 2 Selects the paper in cassette 2 as the paper source.
Page 113: Selecting Page Setup Settings - Os X
Expansion If you selected a borderless paper size setting, this option adjusts the image expansion settings to control printing at the edges of borderless prints. Grayscale Prints text and graphics in black or shades of gray. Mirror Image Lets you flip the printed image horizontally. Note: If you select the Min option for the Expansion setting, you may see white borders on your printed photo.
Page 114: Selecting Print Layout Options - Os X
Note: You can reduce or enlarge the size of the printed image by selecting Paper Handling from the pop-up menu and selecting a scaling option. Parent topic: Printing with OS X Related references Borderless Paper Type Compatibility Selecting Print Layout Options - OS X You can select a variety of layout options for your document or photo by selecting Layout from the pop- up menu on the print window.
Page 115: Selecting Double-Sided Printing Settings - Os X
Selecting Double-sided Printing Settings - OS X You can print on both sides of the paper by selecting Two-sided Printing Settings from the pop-up menu on the print window. Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing the product over a network.
Page 116: Double-Sided Printing Options And Adjustments - Os X
2. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 3. If necessary, customize the Adjustments settings as instructed on the screen. 4. Print a test copy of your double-sided document to test the selected settings. 5.
Page 117: Managing Color - Os X
Short-Edge binding Orients double-sided printed pages to be bound on the short edge of the paper. Adjustments Print Density Sets the level of ink coverage for double-sided printing. Increased Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before printing the other side in double-sided printing.
Page 118: Color Matching And Color Options - Os X
Color Matching and Color Options - OS X You can select from these settings on the Color Matching and Color Options menus. Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management. ColorSync Prints using standard color profiles for your product and paper to help match image colors.
Page 119: Selecting Printing Preferences - Os X
Color Options Settings Manual Settings Lets you select manual color adjustments. Click the arrow next to Advanced Settings and select settings for Brightness, Contrast, Saturation, and individual color tones. You can also select a color Mode setting for printing photos and graphics and the Fix Red-Eye setting to reduce or remove red- eye in photos.
Page 120: Printing Preferences - Os X
You see a screen like this: 4. Select any of the available printing preferences. 5. Click OK. Printing Preferences - OS X Parent topic: Printing with OS X Printing Preferences - OS X You can select from these settings on the Options or Driver tab. Thick Paper and Envelopes Prevents ink from smearing when you print on envelopes or other thick paper.
Page 121: Printing Your Document Or Photo - Os X
Automatic Cassette Switching Automatically switches to the other cassette when one of the cassettes runs out of paper. High Speed Printing Speeds up printing but may reduce print quality. Warning Notifications Lets you choose whether or not to receive warning notifications from the printer software for various operating conditions.
Page 122: Checking Print Status - Os X
Checking Print Status - OS X During printing, you can view the progress of your print job, control printing, and check ink status. 1. Click the printer icon when it appears in the Dock. You see the print status window: 2.
Page 123: Scanning
After placing your original documents or photos on your product for scanning, start scanning using one of these methods. Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan Icon Starting a Scan from a Scanning Program Parent topic:...
Page 124 • Scan to Memory Card saves your scan file on a memory card and lets you select the file format, quality, and other settings. • Scan to Cloud sends your scanned files to a destination that you have registered with Epson Connect.
Page 125: Scan To Memory Card Options
Scan to Memory Card Options Changing Default Scan Button Settings Parent topic: Starting a Scan Related tasks Using Epson Scan to Cloud Scan to Memory Card Options Select the Scan to Memory Card options you want to use. Scan to Memory Card Available options...
Page 126: Changing Default Scan Button Settings
7. Click Close to close the Event Manager window. Parent topic: Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan Icon You can start the Epson Scan program to select scan settings, scan, and save the scanned image to a file.
Page 127 • OS X: Open the Applications folder, open the Epson Software folder, and double-click the EPSON Scan icon. Note: With OS X, in addition to scanning with Image Capture, you can download and install Epson Scan scanning software. Epson Scan provides additional image adjustment and photo correction features for enhancing scanned images, and provides an interface for TWAIN-compliant OCR scanning software.
Page 128 You see an Epson Scan window like this: Parent topic: Starting a Scan Related tasks Scanning with OS X Using Image Capture Related topics Selecting Epson Scan Settings...
Page 129: Starting A Scan From A Scanning Program
Starting a Scan from a Scanning Program You can start Epson Scan from a TWAIN-compliant scanning program to select scan settings, scan, and open the scanned image in the program. 1. Open your scanning program and select its scanning option. (See your scanning program help for...
Page 130 Note: In certain programs, you may need to select your product as the "source" first. If you see a Select Source option, choose it and select your product. With Windows, do not select a WIA option for your product; it will not work correctly. You see an Epson Scan window like this:...
Page 131: Selecting Epson Scan Settings
Note: In certain programs, you may see the program's scan window instead of the Epson Scan window. Select scanning options as necessary. Parent topic: Starting a Scan Selecting Epson Scan Settings After starting Epson Scan, you can select settings in various modes to customize your scan.
Page 132: Selecting The Scan Mode
Related tasks Selecting the Scan Mode Selecting the Scan Mode Select the Epson Scan mode you want to use from the Mode box in the upper right corner of the Epson Scan window: Parent topic: Selecting Epson Scan Settings Related tasks...
Page 133 You see this window:...
Page 134 3. Click Scan. Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or OS X Finder, where you can view and print the image, if desired.
Page 135: Available Image Adjustments - Full Auto Mode
Scanning in Full Auto Mode Scanning in Home Mode When you scan in Home Mode, Epson Scan automatically saves your scanned file in JPEG format in your operating system's Pictures or My Pictures folder, or opens it in your scanning program. You can select settings, preview, and change the scanned file settings as necessary.
Page 136 You see this window: 2. Select the Document Type setting that matches your original, such as Photograph or Text/Line Art. 3. Select the Image Type setting that matches your original.
Page 137 11. Change any of the necessary file save settings and click OK. Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or OS X Finder, where you can view and print the image, if desired.
Page 138: Selecting A Scan Area - Home Mode
Selecting a Scan Area - Home Mode You can select a specific area in your preview image to include in your scanned image. You can select the entire image area or a portion of it. You can even select multiple scan areas to create multiple scanned images of different areas (Normal Preview mode only).
Page 139 1. Do one of the following to select your scan area in the Preview image: • Thumbnail preview: Your scan area is selected automatically, but you can change it. Place your cursor in one corner of the desired scan area, then click and drag the cursor to the opposite corner to create a marquee (dotted line) on the preview image.
Page 140 • Normal preview: Click the Auto Locate icon to create a marquee (dotted line) on the preview image. 2. Do the following, as necessary, to work with the selected scan area: • If the marquee is correct, continue with the next step. •...
Page 141: Available Image Adjustments - Home Mode
Otherwise, only the area inside the currently selected marquee will be scanned. • To delete a marquee, click the marquee, then click the Delete Marquee icon. 3. Click inside the scan area and make any necessary settings in the Epson Scan window. Parent topic: Scanning in Home Mode Available Image Adjustments - Home Mode You can select these Image Adjustments options in Epson Scan Home Mode.
Page 142: Selecting A Scan Size - Home Mode
1. Click the Preview button to preview your image. 2. In the Epson Scan window, select the size you want your scanned image to be from the Target Size list.
Page 143 A marquee (dotted line) appears on your preview image proportioned for the size you selected. 3. Do the following, as necessary, to work with the selected scan area: • To move the marquee, click inside the scan area and drag the marquee where you want it.
Page 144 • To resize the scan area, place your cursor over the edge or corner of the marquee, then click and drag the edge where you want it. Note: Manually adjusting the marquee will not change the target size of the scanned file. The marquee only indicates the area of the image that will be scanned.
Page 145: Scanning In Office Mode
Scanning in Office Mode When you scan in Office Mode, Epson Scan automatically saves your scanned file in JPEG format in your operating system's Pictures or My Pictures folder, or opens it in your scanning program. You can select settings, preview, and change the scanned file settings as necessary.
Page 146: Selecting A Scan Area - Office Mode
10. Change any of the necessary file save settings and click OK. Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or OS X Finder, where you can view and print the image, if desired.
Page 147 1. In the Preview window, click the Auto Locate icon to create a marquee (dotted line) on the preview image. 2. Do the following, as necessary, to work with the selected scan area: • If the marquee is correct, continue with the next step. •...
Page 148: Available Image Adjustments - Office Mode
Otherwise, only the area inside the currently selected marquee will be scanned. • To delete a marquee, click the marquee, then click the Delete Marquee icon. 3. Click inside each scan area and make any necessary settings in the Epson Scan window. Parent topic: Scanning in Office Mode Available Image Adjustments - Office Mode You can select these Image Adjustments options in Epson Scan Office Mode.
Page 149: Scanning In Professional Mode
Scanning in Office Mode Scanning in Professional Mode When you scan in Professional Mode, Epson Scan automatically saves your scanned file in JPEG format in your operating system's Pictures or My Pictures folder, or opens it in your scanning program.
Page 150 You see this window:...
Page 151 12. Change any of the necessary file save settings and click OK. Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or OS X Finder, where you can view and print the image, if desired.
Page 152: Available Image Types - Professional Mode
Available Image Types - Professional Mode You can select these Image Type options in Epson Scan Professional Mode. 24-bit Color Select this setting for color photos. Color Smoothing Select this setting for color graphic images, such as charts or graphs.
Page 153 1. Do one of the following to select your scan area in the Preview image: • Normal preview: Click the Auto Locate icon to create a marquee (dotted line) on the preview image.
Page 154 • Thumbnail preview: Your scan area is selected automatically, but you can change it. Place your cursor in one corner of the desired scan area, then click and drag the cursor to the opposite corner to create a marquee (dotted line) on the preview image. 2.
Page 155: Available Image Adjustments - Professional Mode
Note: If you draw multiple marquees, make sure you select the All button in the Preview window before you scan. Otherwise, only the area inside the currently selected marquee will be scanned. 3. Click inside the scan area and make any necessary settings in the Epson Scan window. Parent topic:...
Page 156 Descreening Removes the ripple pattern that might appear in subtly shaded image areas, such as skin tones. This option improves results when scanning magazines or newspapers. (The results of descreening do not appear in the preview image, only in your scanned image.) Color Restoration Restores the colors in faded photos automatically.
Page 157: Selecting A Scan Size - Professional Mode
1. Click the Preview button to preview your image. 2. In the Epson Scan window, select the size you want your scanned image to be from the Target Size list.
Page 158 A marquee (dotted line) appears on your preview image proportioned for the size you selected. 3. Do the following, as necessary, to work with the selected scan area: • To move the marquee, click inside the scan area and drag the marquee where you want it.
Page 159 • To resize the scan area, place your cursor over the edge or corner of the marquee, then click and drag the edge where you want it. Note: Manually adjusting the marquee will not change the target size of the scanned file. The marquee only indicates the area of the image that will be scanned.
Page 160: Image Preview Guidelines
If you plan to enlarge a scanned image so you can print it at a larger size, you may need to increase the resolution from the default resolution set by Epson Scan. Follow these guidelines to determine the resolution setting you need:...
Page 161 If you will enlarge the image using Epson Scan's Target Size setting, you do not need to increase the Resolution setting. • You will scan the image at its original size but enlarge it later in an image-editing program. Increase Epson Scan's Resolution setting in your scan. Increase the resolution by the same amount you will increase the image size to retain a high image quality.
Page 162: Selecting Scan File Settings
Epson Scan behaves when you scan and save files. The File Save Settings window may appear after you click Scan on the Epson Scan window. You may also be able to access the window by clicking the icon on the Epson Scan window.
Page 163: Available Scanned File Types And Optional Settings
A standard image file format for most OS X programs. PRINT Image Matching II (*.jpg or *.tif) File formats that include Epson PRINT Image Matching II data for enhanced quality and a wider color range (does not affect the way the image displays on the screen).
Page 164: Scanning With Os X Using Image Capture
With OS X, you can scan with your product using an image-editing application such as Image Capture. Note: With OS X, in addition to scanning with Image Capture, you can download and install Epson Scan scanning software. Epson Scan provides additional image adjustment and photo correction features for enhancing scanned images, and provides an interface for TWAIN-compliant OCR scanning software.
Page 165 4. Select the Scan Mode setting indicating where you placed your original (if available). Select any other available scan settings as necessary. 5. Select the folder in which you want to save your scanned file in the Scan To pop-up menu. 6.
Page 166: Available Scan Settings - Os X Image Capture
Scanning to Online Destinations Using Easy Photo Scan Parent topic: Scanning Scanning to a PDF File Using Epson Scan in Office, Home, or Professional Mode, you can scan a multi-page document and save it in one PDF (Portable Document Format) file on your computer.
Page 167 1. Place your original on your product for scanning. 2. Start Epson Scan. 3. Select the scan mode you want to use. 4. Select the scan settings for your scan. 5. Preview your image. 6. When you finish selecting all your settings, click Scan.
Page 168 11. Click Close to exit the Epson Scan window, if necessary. Epson Scan scans your original, and saves the PDF file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows...
Page 169: Restoring Photo Colors As You Scan
9. Click Close to exit the Epson Scan window, if necessary. Epson Scan scans your original, and saves the color-restored file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or OS X Finder, where you can view and print the image, if desired.
Page 170: Scanning To Online Destinations Using Easy Photo Scan
You can use Easy Photo Scan to easily scan your originals, edit the scanned images, and upload them to Facebook or other online destinations. Note: With OS X, in addition to scanning with Image Capture, you can download and install Epson Scan scanning software. Epson Scan provides additional image adjustment and photo correction features for enhancing scanned images, and provides an interface for TWAIN-compliant OCR scanning software.
Page 171 • OS X: Open the Applications folder, click Epson Software, and click Easy Photo Scan. Select your product and click OK, if necessary. You see a window like this: 3. Click the Scan icon. Your scanning program launches. 4. Click Scan in the window that appears to scan your original.
Page 172: Uploading Scanned Images To Facebook
7. Repeat these steps for each image you want to upload. 8. When you finish scanning, click one of the destination icons to upload the images. Note: You may need to click the arrow next to the icons in order to see all of them. The available icons may vary, depending on the software version you are using.
Page 173 You see a window like this: Note: If you have already configured a Facebook account in Easy Photo Scan, you can select the Setting Name or Destination Name for the account, click Login if necessary, and click Send to upload your images. 3.
Page 174: Uploading Scanned Images To Picasa
10. Click Send to upload the images to your Facebook account, or click Cancel to cancel the operation. Parent topic: Scanning to Online Destinations Using Easy Photo Scan Related references Epson JPEG File Settings Related tasks Scanning Using Easy Photo Scan Uploading Scanned Images to Picasa You can configure a Picasa account for use with Easy Photo Scan and upload your scanned images.
Page 175 You see a window like this: Note: If you have already configured a Picasa account in Easy Photo Scan, you can select the Setting Name or Destination Name for the account, click Login if necessary, and click Send to upload your images. 3.
Page 176: Uploading Scanned Images To Evernote
13. Click Send to upload the images to your Picasa account, or click Cancel to cancel the operation. Parent topic: Scanning to Online Destinations Using Easy Photo Scan Related references Epson JPEG File Settings Related tasks Scanning Using Easy Photo Scan Uploading Scanned Images to Evernote You can configure an Evernote account for use with Easy Photo Scan and upload your scanned images to it (Windows only).
Page 177 You see a window like this: Note: If you have already configured an Evernote account in Easy Photo Scan, you can select the Setting Name or Destination Name for the account and click Send to upload your images. 3. Select a notebook from the Notebook list. Note: If you want to create a new notebook, you must create it directly in Evernote.
Page 178: Uploading Scanned Images To Sugarsync
8. Click Send to upload the images to your Evernote account, or click Cancel to cancel the operation. Parent topic: Scanning to Online Destinations Using Easy Photo Scan Related references Epson JPEG File Settings Related tasks Scanning Using Easy Photo Scan Uploading Scanned Images to SugarSync You can configure a SugarSync account for use with Easy Photo Scan and upload your scanned images.
Page 179 You see a window like this: Note: If you have already configured a SugarSync account in Easy Photo Scan, you can select the Setting Name or Destination Name for the account and click Send to upload your images. 3. Enter the account information in the E-Mail Address and Password fields. 4.
Page 180: Uploading Scanned Images To A Web Folder
Parent topic: Scanning to Online Destinations Using Easy Photo Scan Related references Epson JPEG File Settings Epson TIFF and Multi-TIFF File Settings Related tasks Scanning Using Easy Photo Scan Uploading Scanned Images to a Web Folder You can upload your scanned images to a Web Folder (WebDAV) using Easy Photo Scan.
Page 181 You see a window like this: Note: If you have already configured a Web Folder account in Easy Photo Scan, you can select the Setting Name or Destination Name for the account and click Send to upload your pictures. 3. Enter the Web Folder URL in the Address field. 4.
Page 182: Uploading Scanned Images To Email
Parent topic: Scanning to Online Destinations Using Easy Photo Scan Related references Epson JPEG File Settings Epson TIFF and Multi-TIFF File Settings Related tasks Scanning Using Easy Photo Scan Uploading Scanned Images to Email You can save your scanned images to a local network folder and send them by email using Easy Photo Scan.
Page 183: Saving Scanned Images To A Folder
Parent topic: Scanning to Online Destinations Using Easy Photo Scan Related references Epson JPEG File Settings Epson TIFF and Multi-TIFF File Settings Related tasks Scanning Using Easy Photo Scan Saving Scanned Images to a Folder You can save your scanned images to a local network folder using Easy Photo Scan.
Page 184: Epson Jpeg File Settings
Parent topic: Scanning to Online Destinations Using Easy Photo Scan Related references Epson JPEG File Settings Epson TIFF and Multi-TIFF File Settings Related tasks Scanning Using Easy Photo Scan Epson JPEG File Settings You can select from the following settings in the JPEG settings window in Easy Photo Scan.
Page 185: Epson Tiff And Multi-Tiff File Settings
ICC profile. Parent topic: Scanning to Online Destinations Using Easy Photo Scan Epson TIFF and Multi-TIFF File Settings You can select from the following settings in the TIFF settings window in Easy Photo Scan.
Page 186 Note: The available settings may vary, depending on the operating system you are using. Setting Description Byte Order Specifies the operating system where the scanned image will be used. Compression Specifies the compression format and level for Color/Grayscale and B&W images. The file size increases with higher quality.
Page 187: Using Memory Cards With Your Product
Using Memory Cards With Your Product Follow the instructions here to work with a memory card inserted into your product. Inserting a Memory Card Printing from a Memory Card Transferring Photos on a Memory Card Inserting a Memory Card Insert only one memory card at a time into a memory card slot on your product. 1.
Page 188: Memory Card Types
Caution: Do not remove a memory card or turn off your product while the memory card access light is flashing or you may lose data from the memory card. Memory Card Types Memory Card File Specifications Removing a Memory Card Parent topic: Using Memory Cards With Your Product Memory Card Types...
Page 189: Memory Card File Specifications
Right Slot You can insert the following cards in the right slot: • CompactFlash • Microdrive Parent topic: Inserting a Memory Card Memory Card File Specifications You can insert memory cards in your product containing files that meet these specifications. File format JPEG with the Exif version 2.3 standard Image size...
Page 190: Printing From A Memory Card
1. Make sure the memory card access light is not flashing. 2. If your product is connected to your computer using a USB cable, do one of the following: • Windows: Open the My Computer, Computer, Windows Explorer, or File Explorer utility. Then right-click the name of your memory card (listed as a removable disk) and select Eject.
Page 191: Viewing And Printing Photos From The Lcd Screen
Photo Adjustment Options - Memory Card Print Setting Options - Memory Card Paper Type Settings - Memory Card Parent topic: Printing from a Memory Card Viewing and Printing Photos From the LCD Screen You can select photos for printing as you view them on the LCD screen. 1.
Page 192: Cropping Photos Displayed On The Lcd Screen
• To change the appearance (such as brightness and contrast) of your printed photos, select the thumbnail image of a photo, select Edit > Photo Adjustments, and select the necessary settings. When you are finished, press the Back button twice. 4.
Page 193: Print Setting Options - Memory Card
Photo Adjustment Available options Description settings Fix Photo Fix Photo Off Turns off automatic adjustments; see Note below Automatic Optimizes the Fix Photo adjustments for specific types of photos; select the option that best matches People your photo content Landscape Night Scene P.I.M.
Page 194 Print settings Available Description options Paper Type Various paper Indicates the type of paper you have loaded; see the list of types paper types for memory card (available options depend on the selected Paper Size setting) Paper Source Cassette 1 Prints onto paper loaded in Cassette 1 (upper cassette) Cassette 2 Prints onto paper loaded in Cassette 2 (lower cassette)
Page 195: Paper Type Settings - Memory Card
Paper Type setting Plain paper Plain Paper Epson Bright White Paper Epson Presentation Paper Matte Epson Iron-on Cool Peel Transfer paper Epson Photo Quality Self-adhesive Sheets Epson Premium Presentation Paper Matte Prem. Matte Epson Premium Presentation Paper Matte Double-sided Presentation Matte...
Page 196: Printing Photo Layouts From A Memory Card
Paper type loaded Paper Type setting Epson Photo Paper Glossy Glossy Epson Velvet Fine Art Paper Velvet Fine Art Paper Parent topic: Viewing and Printing Photos Printing Photo Layouts from a Memory Card You can print one or more photos from a memory card in special layouts on various sizes of photo paper.
Page 197 3. Select Photo Layout Sheet. 4. Scroll down to view all of the layout options, then select the option you want. 5. Select the paper size and paper type that matches the paper you loaded and select Proceed. 6. If you see a screen asking you to choose between automatic and manual placement of photos, do one of the following: •...
Page 198: Photo Layout Options
Photo Layout Options Select the layout you want to use when printing your photos in a layout. Picture Package Prints one photo in multiple sizes on one sheet. 2-up, 4-up, 8-up, or 20-up Print 2, 4, 8, or 20 photos on one sheet. Upper ½...
Page 199 2. Select More Functions. 3. Select Greeting Card. 4. Select Select Photo and Print Template. 5. Select the photo you want and select Proceed home. 6. Select Paper Size and select Letter to print three cards on one letter-size sheet or 4x6in to print one card.
Page 200: Printing A Greeting Card From A Template
9. When you are ready to print your greeting card template on plain paper, press the Start button. Parent topic: Printing Photo Greeting Cards Related tasks Inserting a Memory Card Related topics Loading Paper Printing a Greeting Card from a Template After your greeting card template is printed, you fill it out to create your card and add your message.
Page 201: Transferring Photos On A Memory Card
6. Close the document cover and select Proceed. 7. To print more than one copy, press the + or – button to select the number (up to 99). 8. When you are ready to print, press the Start button. Note: To cancel printing, select Cancel. When you finish printing, cut your greeting cards apart, if necessary.
Page 202: Transferring Photos From A Memory Card To Your Computer
Related tasks Removing a Memory Card Transferring Photos from a Memory Card to Your Computer You can transfer photos to and from a memory card inserted into a memory card slot on your product and a computer connected to your product. Note: Do not transfer photos to and from a memory card while you are printing from the memory card.
Page 203: Using An External Device With Your Product
Check your camera manual to see if it is compatible. Note: Your photos must be in JPG format and sized from 80 × 80 to 10200 × 10200 pixels. Epson cannot guarantee the compatibility of your camera. Some combinations of paper type, size, and layout may not be supported, depending on your camera and the product settings.
Page 204 2. Press the left or right arrow button and then select Setup. 3. Scroll down and select External Device Setup.
Page 205 4. Select Print Settings. 5. Select the print settings you want to use. 6. When you are done, press the Back button. 7. Select Photo Adjustments. 8. Select the photo adjustments you want to use. Press the home button to exit. After you select settings, you are ready to connect your camera and print your photos.
Page 206: Print Settings - Camera
Parent topic: Printing from a Camera Print Settings - Camera Select the Print Settings options you want to use when printing photos from your camera. Print settings Available options Description Paper Size Various paper sizes Indicates the size of paper you have loaded Paper Type Various paper types Indicates the type of paper you have loaded;...
Page 207 Print settings Available options Description Layout Borderless Expands the image to the edge of the paper (slight cropping may occur) With Border Leaves a small margin around the image Picture Package Prints one photo in multiple sizes on one sheet 2-up, 4-up, 8-up, 20-up, 30- Prints the selected number of photos on one sheet up, or 80-up...
Page 208: Photo Adjustments - Camera
Print settings Available options Description Print Info. On Turns off printing info from your camera Photos Camera Settings Prints your camera's shutter speed, aperture, and ISO speed Camera Text Prints text that you added in your camera Landmark Prints location information embedded in a photo by cameras that have a built-in GPS feature Fit Frame Automatically crops the photo to fit into the...
Page 209 Photo Available options Description Adjustments settings Fix Photo Fix Photo On Automatically adjusts the brightness, contrast, and saturation of the photo based on the Scene Detection setting that is selected Fix Photo Off Turns off automatic adjustments; see Note below P.I.M Uses your camera's PRINT Image Matching or Exif Print adjustments...
Page 210: Connecting And Printing From A Camera
Parent topic: Selecting Print and Photo Adjustment Settings Connecting and Printing from a Camera Before you connect your camera, make sure the product is turned on but not printing. 1. Remove any memory cards from the product. 2. Load the paper you want to use for printing. 3.
Page 211: Viewing Or Printing From A Usb Flash Drive Or External Device
1. Remove any memory cards from the product. 2. Load the paper you want to use for printing. 3. Turn on your camera. 4. Setup the camera's wireless network connection. See the documentation that came with your camera for details. Note: Make sure the camera is connected to the same network as the product.
Page 212: Usb Device File Specifications
Connecting and Using a USB Flash Drive or External Device Before you connect your thumb drive or device, make sure the product is turned on but not printing. Note: Epson cannot guarantee the compatibility of your drive. 1. Remove any memory cards from the product.
Page 213 Related topics Loading Paper...
Page 214: Printing Personalized Projects
[210 × 297 mm]) size: • Plain paper • Epson Bright White Paper • Epson Presentation Paper Matte • Epson Premium Presentation Paper Matte • Epson Velvet Fine Art Paper (letter-size only) 2. Press the home button, if necessary. 3. Select More Functions.
Page 215 4. Scroll down and select Coloring Book. 5. Do one of the following: • Select Photo or Drawing on Scanner Glass to print a design from an original placed facedown on the scanner glass, in the front right corner. • Select Photo on Memory Card to print a design from a memory card inserted in your product, then select a photo.
Page 216: Printing Personalized Note Paper
Related topics Loading Paper Printing Personalized Note Paper You can print lined or unlined note paper with one of your own photos in the background. 1. Load plain paper in either Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 ×...
Page 217 6. Select Writing Papers. 7. Scroll down and select one of the following settings: • Horizontal Rule • Vertical Rule • Without Rule Note: View the thumbnails next to each option to preview the design layout. 8. Select the size of paper you loaded. 9.
Page 218: Printing Lined Paper, Graph Paper, And Music Sheets
Related tasks Inserting a Memory Card Related topics Loading Paper Printing Lined Paper, Graph Paper, and Music Sheets You can print wide-rule or narrow-rule notebook paper and graph paper. 1. Load plain paper in either Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 ×...
Page 219 5. Select Lined Papers. 6. Select one of the following settings: • Wide Rule • Thin Rule • Graph Rule • Music Paper Note: View the thumbnails next to each option to preview the design layout. 7. Select the size of paper you loaded. 8.
Page 220: Printing Calendar Pages
Printing Calendar Pages You can create and print a weekly or monthly calendar page from your product. 1. Load paper in either Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]) size. 2.
Page 221 5. Select Calendar. 6. Select one of the following settings: • Weekly: prints a Sunday to Saturday week-long calendar with hourly divisions. • Monthly: prints a monthly calendar for a chosen month and year. • Monthly with Phioto: prints a monthly calendar for a chosen month and year with a photo in the background.
Page 222: Printing On Cds/Dvds
• Use your product's control panel to print photos from a memory card onto a CD/DVD/Blu-ray Disc • Print text and images from your computer using the Epson Print CD software You can also use your product's control panel to create a jewel case insert with photos from a memory card.
Page 223 Note: If you are using discs where the printable area extends to within 0.16 inch (4 mm) of the center hole, you may need to adjust the inner diameter setting using the control panel or Epson Print CD software. 1. Burn your files, music, or video onto your disc before printing on it.
Page 224 6. Remove the CD/DVD tray from the bottom of the product. 7. Place a CD or DVD on the CD/DVD tray with the printable side faceup, and insert the tray into the slot above the output tray. Note: Make sure the marks on the tray and the marks on the product line up.
Page 225: Removing A Printed Cd/Dvd
Parent topic: Printing on CDs/DVDs Removing a Printed CD/DVD After your CD or DVD is printed, the tray extends automatically. 1. Pull the CD/DVD tray out of the product and remove your CD or DVD from the tray. 2. Insert the CD/DVD tray into the storage slot on the bottom of the product. After printing, handle the CD or DVD carefully.
Page 226: Placing A Cd/Dvd On The Scanner Glass
Placing a CD/DVD on the Scanner Glass You can place a CD or DVD on the scanner glass and copy the label design onto another CD or DVD. 1. Open the document cover. 2. Place your CD or DVD facedown in the center of the scanner glass. 3.
Page 227 3. Select More Functions. 4. Select CD/DVD Copy. 5. Follow the instructions on the LCD screen to place your original CD, DVD, or photo on the scanner glass and select Proceed. 6. If necessary, adjust the inner and outer diameter of your CD as shown on the screen and select Proceed.
Page 228: Printing Photos From A Memory Card Onto A Cd/Dvd
8. When you are ready to print, press the Start button. Note: To cancel copying, select Cancel. Parent topic: Printing on CDs/DVDs Related tasks Loading a CD/DVD Placing a CD/DVD on the Scanner Glass Placing Originals on the Scanner Glass Related topics Loading Paper Printing Photos from a Memory Card Onto a CD/DVD...
Page 229 5. Select Print on CD/DVD. 6. Select a layout and select Proceed. 7. Follow the instructions on the screen to select your photo or photos. 8. When you see the screen to adjust the inner and outer diameter of your CD, adjust the settings if necessary and select Proceed.
Page 230: Printing A Jewel Case Insert From A Memory Card
10. Adjust the CD Density setting if necessary, then press the Start button to print. Note: To cancel printing, select Cancel. Parent topic: Printing on CDs/DVDs Related tasks Inserting a Memory Card Loading a CD/DVD Related topics Loading Paper Printing a Jewel Case Insert from a Memory Card You can print a photo from a memory card, automatically sized to fit on a CD or DVD jewel case insert.
Page 231 5. Select Photo Layout Sheet. 6. Scroll down and then select one of the following: • Jewel Upper to print one photo on the upper half of the insert. • Jewel Index to print 24 or 48 thumbnail images on the insert. 7.
Page 232: Printing On Cds/Dvds From A Computer
Related tasks Loading a CD/DVD Starting Epson Print CD - Windows You can use Epson Print CD to design your disc by importing photos, adding text, and creating special effects. 1. Select the Epson Print CD icon on your Windows Desktop.
Page 233: Printing Your Cd/Dvd Design - Windows
After you create your design, you can print it on paper to test it, then print it on the CD or DVD that contains your data, photos, video, or music. Make sure the disc is loaded for printing before you start. 1. Open your file in Epson Print CD and click Print. You see a screen like this: 2.
Page 234: Starting Epson Print Cd - Os X
Note: If you need to adjust the print position or print quality, see the Epson Print CD Help utility for instructions. Parent topic: Printing on CDs/DVDs from a Computer Starting Epson Print CD - OS X You can use Epson Print CD to design your disc by importing photos, adding text, and creating special effects.
Page 235: Printing Your Cd/Dvd Design - Os X
4. When you are ready to print on the disc, click the Print button on the screen. Note: If you need to adjust the print position or print quality, see the Epson Print CD Help utility for instructions.
Page 236: Replacing Ink Cartridges
Note: Please dispose of your used Epson branded ink cartridges responsibly and in accordance with local requirements. If you would like to return your used ink cartridges to Epson for proper disposal, please go to epson.com/recycle...
Page 237: Checking Cartridge Status With Windows
2. Select Setup. 3. Select Ink Levels. The ink cartridge status is displayed. Note: Displayed ink levels are approximate. 4. Select OK to exit. Parent topic: Check Cartridge Status Related tasks Removing and Installing Ink Cartridges Checking Cartridge Status with Windows A low ink reminder appears if you try to print when ink is low, and you can check your cartridge status at any time using a utility on your Windows computer.
Page 238 Note: If any of the cartridges installed in the product are broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate cartridge status. 3. To disable the low ink reminder, right-click the product icon in the Windows taskbar and select...
Page 239 You see this window: 4. Deselect the See Low Ink Reminder alerts checkbox at the bottom of the screen. 5. To disable promotional offers, deselect the Display Epson Offers checkbox. Parent topic: Check Cartridge Status Related tasks Removing and Installing Ink Cartridges...
Page 240: Checking Cartridge Status With Os X
1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Select EPSON Status Monitor. You see a window like this:...
Page 241 Note: Depending on the color of the expended cartridge and how you are printing, you may be able to continue printing temporarily. Note: If any of the cartridges installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate cartridge status. Parent topic: Check Cartridge Status...
Page 242: Purchase Epson Ink Cartridges
(U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766). Note: This product uses only genuine Epson-brand cartridges. Other brands of ink cartridges and ink supplies are not compatible and, even if described as compatible, may not function properly.
Page 243 Caution: Leave your old cartridges in the printer until you are ready to replace them to prevent the print head nozzles from drying out. Do not open ink cartridge packages until you are ready to install the ink. Cartridges are vacuum packed to maintain reliability. 1.
Page 244 4. Push in the blue tab to unlock the ink cartridge you are replacing. Then lift the bottom of the ink cartridge to remove it. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water.
Page 245 6. Remove the new ink cartridge from the package. Caution: Do not shake the cartridges after opening the packages, or ink may leak. Do not touch the areas shown above. Doing so may prevent normal operation and printing. 7. Remove the cap from the cartridge and store it for later use. Note: Save the cap so you can recap ink cartridges before storing or disposing of them.
Page 246 8. Insert the ink cartridge head first into the ink cartridge holder. Then press the bottom of the ink cartridge down until it clicks into place. 9. Once you replace all the cartridges that need replacing, close the scanner unit. The product starts charging the ink.
Page 247: Printing With Black Ink And Expended Color Cartridges
Note: To use this feature, Epson Status Monitor must be enabled. 1. Click Cancel or Cancel Print to cancel your print job.
Page 248: Printing With Expended Color Cartridges - Os X
6. Select the Black/Grayscale checkbox. 7. Click OK. 8. Print your document. Epson Status Monitor 3 displays a print message. 9. Click Print in Black to print your document. Parent topic: Printing with Black Ink and Expended Color Cartridges Related topics...
Page 249 You see a screen like this: 6. Select On as the Permit temporary black printing setting. 7. Click OK. 8. Close the utility window. 9. Load plain paper or an envelope in your product. 10. Access the print settings in your print application. 11.
Page 250: Conserving Low Black Ink With Windows
The following window appears when black ink runs low and there is more color ink. Note: The window appears only when you have selected Plain Paper/Bright White Paper as the paper type setting, and depends on other selected print settings. To use this feature, Epson Status Monitor must be enabled.
Page 251: Adjusting Print Quality
Adjusting Print Quality If your print quality declines, you may need to run a utility to clean or align the print head. If running these utilities does not solve the problem, you may need to replace the ink cartridges. Print Head Maintenance Print Head Alignment Cleaning the Paper Path Print Head Maintenance...
Page 252 3. Press the home button, if necessary. 4. Select Setup. 5. Select Maintenance. 6. Select Nozzle Check. 7. Press the Start button. The nozzle check pattern is printed.
Page 253: Checking The Nozzles Using A Computer Utility
8. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 9. Do one of the following: • If there are no gaps, the print head is clean. Select Done. •...
Page 254 1. Make sure there are no errors on the LCD screen, the CD/DVD tray is not inserted for printing, and the output tray is extended. 2. Load a few sheets of plain paper in the product. 3. Do one of the following: •...
Page 255: Print Head Cleaning
6. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 7. If there are no gaps, click Finish. If there are gaps or the pattern is faint, clean the print head. Parent topic: Print Head Nozzle Check Related tasks...
Page 256: Cleaning The Print Head Using The Product Control Panel
Cleaning the Print Head Using the Product Control Panel Cleaning the Print Head Using a Computer Utility Parent topic: Print Head Maintenance Related topics Replacing Ink Cartridges Cleaning the Print Head Using the Product Control Panel You can check the print head nozzles using the control panel on your product. 1.
Page 257: Cleaning The Print Head Using A Computer Utility
6. Select Head Cleaning. 7. Press the Start button to clean the print head. You see a message on the LCD screen during the cleaning cycle. Caution: Never turn off the product during a cleaning cycle or you may damage it. When the cleaning cycle is finished, you see a message on the display screen.
Page 258 1. Make sure there are no errors on the LCD screen, the CD/DVD tray is not inserted for printing, and the output tray is extended. 2. Load a few sheets of plain paper in the product. 3. Do one of the following: •...
Page 259 Caution: Never turn off the product during a cleaning cycle or you may damage it. 6. When the cleaning cycle is finished, you can check to see if the nozzles are clean; click Print Nozzle Check Pattern and click Print. 7.
Page 260: Print Head Alignment
Print Head Alignment If your printouts become grainy or blurry, you notice misalignment of vertical lines, or you see dark or light horizontal bands, you may need to align the print head. Note: Banding may also occur if your print head nozzles need cleaning. Aligning the Print Head Using the Product Control Panel Aligning the Print Head Using a Computer Utility Parent topic:...
Page 261: Aligning The Print Head Using A Computer Utility
6. Select Print Head Alignment. 7. Press the Start button to print an alignment sheet. Note: Do not cancel printing while you are printing a head alignment pattern. 8. Check the printed pattern and select the number representing the best printed pattern for each set. 9.
Page 262 4. Select Print Head Alignment. 5. Click Next, then click Print to print an alignment sheet. Note: Do not cancel printing while you are printing a head alignment pattern. You see a window like this: 6. Check the printed pattern and follow the instructions on the screen to choose the number representing the best printed pattern for each set.
Page 263: Cleaning The Paper Path
Parent topic: Print Head Alignment Related tasks Loading Paper in Cassette 2 (Lower Cassette) Cleaning the Paper Path If you see ink on the back of a printout, you can clean the paper path to remove any excess ink. Caution: Do not use tissues to clean the rollers inside the product; lint from tissue may clog the print head nozzles.
Page 264: Cleaning And Transporting Your Product
Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Close the output tray and front cover when you are not using the product to protect it from dust.
Page 265 • Leave the ink cartridges installed. Removing the cartridges can dry out the print head and may prevent the product from printing. • Do not carry the product by its control panel; this may damage the product. Note: Before storing your product for a long period, replace low, expended, or expired ink to help prevent the print head from drying out.
Page 266 9. Close the rear paper feed slot cover and the output tray. Then lower the control panel. 10. Place the product in its original packing materials, if possible, or use equivalent materials with cushioning around the product. Keep the product level during transportation. Be sure to remove the tape from the ink cartridge holder before turning on your product.
Page 267: Solving Problems
Where to Get Help Checking for Software Updates Periodically, it's a good idea to check Epson's support website for free updates to your product software. You can select Download the Latest Software from the Home screen of this manual or visit Epson's driver download site (U.S.
Page 268: Product Status Messages
The ink pads are near the end of their service life and the message will be nearing the end of its displayed until the ink pad is replaced. Contact Epson for support. (To service life. Contact resume printing, press the Start button.)
Page 269: Running A Product Check
During the life of your product it may reach a condition where either satisfactory print quality cannot be maintained or the ink pads have reached the end of their usable life. The Epson Status Monitor, your LCD, or lights on the control panel will advise you when these parts need replacing. If this happens during the standard warranty of the product, the exchange of the product or replacement of the pads is covered under the standard warranty.
Page 270 4. Select Setup. 5. Select Maintenance. 6. Select Nozzle Check. 7. Press the Start button. The nozzle check pattern is printed. 8. Do one of the following, depending on the results of the product check: • If the page prints and the nozzle check pattern is complete, the product is operating properly. Any operation problem you may have could be caused by your computer, cable, software, or selected...
Page 271: Resetting Control Panel Defaults
• If the page prints but the nozzle check pattern has gaps, clean or align the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. Parent topic:...
Page 272: Solving Setup Problems
• If the product's print head stops moving or making noise, and the charging process has not finished after approximately 5 minutes, turn off your product. Turn it back on and check to see if charging is still in progress. If it is still in progress, contact Epson for help. Parent topic:...
Page 273: Control Panel Setup Problems
Check these solutions if you have problems setting up or using your product on a network. Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your network data and settings.
Page 274: Product Cannot Connect To A Wireless Router Or Access Point
Cannot Scan Over a Network Parent topic: Solving Problems Related tasks Printing a Network Status Sheet Product Cannot Connect to a Wireless Router or Access Point If your product has trouble finding or connecting to a wireless router or access point, try these solutions: •...
Page 275: Network Software Cannot Find Product On A Network
Note: If you are reading these instructions online, you will lose your Internet connection when you initialize your router, so note the next step before initializing it. 4. Download your product software from the Epson website using the instructions on the Start Here sheet.
Page 276: Product Does Not Appear In Os X Printer Window
Related tasks Resetting Control Panel Defaults Product Does Not Appear in OS X Printer Window If your product does not appear in the OS X printer window, try these solutions: • Turn your product off, wait 30 seconds, then turn it back on again. •...
Page 277: Cannot Scan Over A Network
Printing a Network Status Sheet Cannot Scan Over a Network If you cannot start Epson Scan for scanning over a network, try these solutions: • If you cannot scan from your product control panel, make sure you restarted your computer after installing the product software.
Page 278: Solving Copying Problems
• If network communication was interrupted while starting Epson Scan, exit Epson Scan, wait a few seconds, and restart it. If Epson Scan cannot restart, turn off your product, turn it back on, and try restarting Epson Scan again.
Page 279: Product Makes Noise, But Nothing Copies
Product Makes Noise, But Nothing Copies If your product makes a noise, but nothing copies, try these solutions: • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary.
Page 280: Paper Jam Problems Inside The Product
• If paper jams when you print on both sides of the paper, try loading fewer sheets. • For best results, follow these guidelines: • Use new, smooth, high-quality paper that is not curled, creased, old, too thin, or too thick. •...
Page 281 3. Lift the scanner unit and remove any jammed paper inside. Caution: Do not touch the flat white cable inside the printer. 4. Close the scanner unit. 5. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions.
Page 282: Paper Jam Problems In The Paper Cassette
Paper Jam Problems in the Paper Cassette If you see a message that paper has jammed in the paper cassette, follow the steps here or on the LCD screen to clear the jam. 1. Cancel the print job, if necessary. 2.
Page 283 2. Press the buttons to release the auto duplexer and remove it from your product. Carefully remove any jammed paper from inside the product. 3. Remove any jammed paper from the duplexer.
Page 284 4. Open the duplexer and remove any jammed paper from inside it. 5. Reattach the duplexer. 6. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions. Parent topic: Solving Paper Problems Related references...
Page 285: Paper Ejection Problems
Paper Ejection Problems If you have problems with paper ejecting properly, try these solutions: • If paper does not eject fully, you may have set the wrong paper size. Cancel printing to eject the paper. Select the correct paper size when you reprint. •...
Page 286: Product Icon Does Not Appear In Windows Taskbar
• Run a product check to see if a test page prints. If the test page prints, check to see if your product software is installed correctly. • In Windows, make sure your product is selected as the default printer. •...
Page 287: Error After Cartridge Replacement
3. Click the Maintenance tab. 4. Click the Extended Settings button. 5. Click the Monitoring Preferences button. 6. Click the checkbox for the option that adds the shortcut icon to the taskbar. 7. Click OK to close the open program windows. Parent topic: Solving Problems Printing from a Computer Error After Cartridge Replacement...
Page 288: Solving Page Layout And Content Problems
• If printing becomes slower after printing continuously for a long time, the product may have automatically slowed down to protect the print mechanism from overheating or becoming damaged. Let the product rest with the power on for 30 minutes, then try printing again. For the fastest printing, select the following settings in your product software: •...
Page 289: Inverted Image
• Turn off the Mirror Image, Flip horizontally, or Reverse page orientation settings in your printer software. (This option has different names, depending on your operating system version.) Note: Leave these options turned on when you print on Epson Iron-on Cool Peel Transfer paper, if available for your product.
Page 290: Incorrect Margins On Printout
• Run a print head nozzle check to see if any of the nozzles are clogged. Then clean the print head, if necessary. • Make sure your product is selected as the printer in your printing program. Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - OS X...
Page 291: Incorrect Characters Print
• Adjust the Expansion setting to adjust the amount of image expansion on the edges of borderless prints. • Make sure the image size and the paper size are set correctly; if the image is small, the enlargement may not be enough to cover the paper. Parent topic: Solving Page Layout and Content Problems Related references...
Page 292: Slanted Printout
Selecting Basic Print Settings - Windows Selecting Additional Layout and Print Options - Windows Selecting Page Setup Settings - OS X Slanted Printout If your printouts are slanted, try these solutions: • Slide the edge guides against the edges of the paper. •...
Page 293: White Or Dark Lines In Printout
Related topics Solving Scanned Image Quality Problems White or Dark Lines in Printout If you notice white or dark lines in your prints (also called banding), try these solutions before you reprint: • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary.
Page 294 • Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. • Make sure the paper type setting in your product software matches the type of paper you loaded.
Page 295: Faint Printout Or Printout Has Gaps
Selecting Double-sided Printing Settings - OS X Selecting Double-sided Printing Settings - Windows Selecting Basic Print Settings - OS X Selecting Basic Print Settings - Windows Cleaning the Paper Path Related topics Loading Paper Replacing Ink Cartridges Faint Printout or Printout Has Gaps If your printouts are faint or have gaps, try these solutions: •...
Page 296: Grainy Printout
Grainy Printout If your printouts are grainy, try these solutions: • Make sure you loaded the printable side of the paper correctly for your product. • Select a higher print quality setting and turn off any high speed settings in your product software. •...
Page 297: Incorrect Colors
• Your printed colors can never exactly match your on-screen colors. However, you can use a color management system to get as close as possible. Try using the color management options in your printer software. • For best results, use genuine Epson ink and paper. Parent topic: Solving Print Quality Problems...
Page 298: Scanning Software Does Not Operate Correctly
• If you upgraded your operating system but did not reinstall your scanning software, try reinstalling it. Note: With OS X, in addition to scanning with Image Capture, you can download and install Epson Scan scanning software. Epson Scan provides additional image adjustment and photo correction features for enhancing scanned images, and provides an interface for TWAIN-compliant OCR scanning software.
Page 299: Solving Scanned Image Quality Problems
OS X: Open the Applications folder, click Epson Software, and click EPSON Scan Settings. Make sure the correct Connection setting is selected, then click the Test button. • Make sure you do not have multiple versions of Epson Scan installed. If you do, uninstall both versions and install one version.
Page 300: Image Consists Of A Few Dots Only
If your scanned image consists only of a few dots, try these solutions: • Make sure you placed your original for scanning facing the correct way. • If you are scanning using the Epson Scan Black & White setting, adjust the Threshold setting and scan again.
Page 301: Image Is Distorted Or Blurry
• Your product will not operate properly while tilted at an angle. Place your product on a flat, stable surface that extends beyond its base in all directions. • Adjust these Epson Scan settings (if available) and try scanning again: • Select the Unsharp Mask setting.
Page 302: Back Of Original Image Appears In Scanned Image
Check the color matching and color management capabilities of your computer, display adapter, and the software you are using to see if they are affecting the palette of colors you see on your screen. To adjust the colors in your scanned image, adjust these Epson Scan settings (if available) and try scanning again: •...
Page 303: Scan Area Is Not Adjustable In Thumbnail Preview
Scan Area is Not Adjustable in Thumbnail Preview If you cannot adjust the scan area while viewing a Thumbnail preview in Epson Scan, try these solutions: • Create a scan area by drawing a marquee on your preview image and adjusting it as necessary.
Page 304: Cannot View Or Print Photos From A Memory Card
Parent topic: Solving Memory Card Problems Related references Memory Card Types Related tasks Inserting a Memory Card Cannot View or Print Photos from a Memory Card If you cannot view or print photos from a memory card inserted in your product, try these solutions: •...
Page 305: Uninstall Your Product Software
• Windows 8.x: Navigate to the Apps screen and select Control Panel > Programs > Programs and Features. Select the uninstall option for your Epson product, then select Uninstall/Change. Note: If you see a User Account Control window, click Yes or Continue.
Page 306: Uninstalling Product Software - Os X
4. Do one of the following to uninstall Epson Event Manager, then follow any on-screen instructions: • Windows 8.x: Select Epson Event Manager and click Uninstall. • Windows 7/Windows Vista: Open the Windows Control Panel utility. Select Programs and Features. (In Classic view, select Programs and click Uninstall a program.) Select Epson Event Manager and click Uninstall/Change.
Page 307: Where To Get Help
Purchase Supplies and Accessories You can purchase genuine Epson ink and paper at epson.com/ink3 (U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766). Parent topic: Solving Problems...
Page 308: Technical Specifications
Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life products. Please go to this site for information on how to return your products for proper disposal. Windows System Requirements...
Page 309: Os X System Requirements
Note: Visit Epson's support website at epson.com/support (U.S.) or epson.ca/support (Canada) for the latest in compatibility and drivers for your product. Parent topic: Technical Specifications OS X System Requirements To use your product and its software, your Mac should use one of these operating systems: •...
Page 310: Paper Specifications
Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs.
Page 311: Printable Area Specifications
Printable Area Specifications Note: Print quality may decline in the shaded areas shown here due to the printer mechanism. Single sheets - normal printing Margin: 0.12 inch (3 mm) minimum Reduced print quality area/top: 1.61 inch (41 mm) minimum Reduced print quality area/bottom: 1.46 inch (37 mm) minimum Single sheets - borderless printing...
Page 312 Reduced print quality area/top: 1.73 inch (44 mm) minimum Reduced print quality area/bottom: 1.57 inch (40 mm) minimum Envelopes Left/right margins: 0.12 inch (3 mm) minimum Top/bottom margins: 0.20 inch (5 mm) minimum Reduced print quality area/right: 0.71 inch (18 mm) minimum Reduced print quality area/left: 1.61 inch (41 mm) minimum CD/DVD...
Page 313: Ink Cartridge Specifications
Technical Specifications Ink Cartridge Specifications Note: This product uses only genuine Epson-brand cartridges. Other brands of ink cartridges and ink supplies are not compatible and, even if described as compatible, may not function properly. The cartridges included with the printer are designed for printer setup and not for resale. After some ink is used for charging, the rest is available for printing.
Page 314: External Usb Device Specifications
Compatible types/Maximum Memory Stick Duo: 128MB capacities Memory Stick PRO Duo: 32GB Memory Stick PRO-HG Duo: 32GB MagicGate Memory Stick Duo: 32GB Memory Stick Micro*: 32GB miniSD*: 2GB miniSDHC*: 32GB microSD*: 2GB microSDHC*: 32GB microSDXC*: 64GB SD: 2GB SDHC: 32GB SDXC: 64GB CompactFlash: 32GB MicroDrive: 6GB...
Page 315: Dimension Specifications
Note: Use only external storage devices with independent AC power sources. External storage devices that are powered via USB are not recommended. Epson cannot guarantee the operation of externally connected devices. CD-ROM/CD-R drive 700MB maximum capacity CD-RW is not supported DVD-ROM/DVD-R drive 4.7GB maximum capacity...
Page 316: Environmental Specifications
Operating: 20 to 80% RH (without condensation) Storage: 5 to 85% RH Parent topic: Technical Specifications Interface Specifications For computer Hi-Speed USB For external USB and Hi-Speed USB PictBridge devices Note: Epson cannot guarantee the operation of externally connected devices. Parent topic: Technical Specifications...
Page 317: Network Interface Specifications
Network Interface Specifications Wi-Fi Standards IEEE 802.11 b/g/n Security WEP (64/128 bit) WPA-PSK (AES); complies with WPA2 with support for WPA/WPA2 Personal Frequency range 2.4 GHz Coordination modes Infrastructure mode Ad hoc mode (not supported for IEEE 802.11n) Wi-Fi Direct (not supported for IEEE 802.11b) Note: Simple AP mode is compatible with Wi-Fi infrastructure mode and Ethernet connections.
Page 318: Safety And Approvals Specifications
• Manufacturer: Askey Computer Corporation. • Type: WLU6320-D69 (RoHS) This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product.
Page 319: Notices
Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life products. Please go to this site for information on how to return your products for proper disposal. Important Safety Instructions...
Page 320 ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere rating. • Always turn off the product using the power button, and wait until the power light stops flashing before unplugging the product or cutting off power to the electrical outlet. •...
Page 321: Ink Cartridge Safety Instructions
or the case damaged; if the product does not operate normally or exhibits a distinct change in performance. Adjust only those controls that are covered by the operating instructions. • Leave the ink cartridges installed. Removing the cartridges can dehydrate the print head and may prevent the product from printing.
Page 322: Wireless Connection Safety Instructions
• Use only a dry, soft cloth to clean the LCD screen. Do not use liquid or chemical cleansers. • If the LCD screen is damaged, contact Epson. If the liquid crystal solution gets on your hands, wash them thoroughly with soap and water. If the liquid crystal solution gets into your eyes, flush them immediately with water.
Page 323: Trademarks
CAN ICES-3(B)/NMB-3(B) Parent topic: Notices Trademarks ® EPSON is a registered trademark, EPSON Exceed Your Vision is a registered logomark, and Epson Connect , Epson iPrint and Remote Print are trademarks of Seiko Epson Corporation. Epson Store is a service mark of Epson America, Inc.
Page 324: Copyright Notice
Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.

Epson Expression Photo XP-960 User Manual

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