Epson WF-R5190 User Manual page 6

User's Guide
Temporarily Printing with Black Ink -
Mac OS X. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Conserving Black Ink when the Black Ink Is
Low (for Windows Only). . . . . . . . . . . . . . . . . . . . 69
Improving Print Quality
Checking and Cleaning the Print Head. . . . . . . . . . 70
Checking and Cleaning the Print Head -
Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . 70
Checking and Cleaning the Print Head -
Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Checking and Cleaning the Print Head -
Mac OS X. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Running Power Ink Flushing. . . . . . . . . . . . . . . 71
Aligning the Print Head. . . . . . . . . . . . . . . . . . . . . 72
Aligning the Print Head - Control Panel. . . . . . . 72
Aligning the Print Head - Windows. . . . . . . . . . .73
Aligning the Print Head - Mac OS X. . . . . . . . . . 73
Cleaning the Paper Path for Ink Smears. . . . . . . . . .74
Cleaning the Paper Path for Paper Feeding
Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Applications and Network Service
Information
Epson Connect Service. . . . . . . . . . . . . . . . . . . . . .75
Web Config. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Running Web Config on a Web Browser. . . . . . . 75
Running Web Config on Windows. . . . . . . . . . . 76
Running Web Config on Mac OS X. . . . . . . . . . . 76
Necessary Applications. . . . . . . . . . . . . . . . . . . . . .76
Windows Printer Driver. . . . . . . . . . . . . . . . . . . 76
Mac OS X Printer Driver. . . . . . . . . . . . . . . . . . 78
E-Web Print (for Windows Only). . . . . . . . . . . . 79
EPSON Software Updater. . . . . . . . . . . . . . . . . .80
EpsonNet Config. . . . . . . . . . . . . . . . . . . . . . . . 80
Uninstalling Applications. . . . . . . . . . . . . . . . . . . . 80
Uninstalling Applications - Windows. . . . . . . . . 80
Uninstalling Applications - Mac OS X. . . . . . . . . 81
Installing Applications. . . . . . . . . . . . . . . . . . . . . . 82
Installing a PostScript Printer Driver. . . . . . . . . .82
Installing the Epson Universal Printer Driver
(for Windows Only). . . . . . . . . . . . . . . . . . . . . . 85
Updating Applications and Firmware. . . . . . . . . . . 85
Solving Problems
Checking the Printer Status. . . . . . . . . . . . . . . . . . 87
Checking Messages on the LCD Screen. . . . . . . . 87
Contents
Checking the Printer Status - Windows. . . . . . . . 87
Checking Printer Status - Mac OS X. . . . . . . . . . 88
Removing Jammed Paper. . . . . . . . . . . . . . . . . . . . 88
Removing Jammed Paper from the Front Cover. .88
Removing Jammed Paper from the Rear
Paper Feed. . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
Removing Jammed Paper from the Paper
Cassette. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
Removing Jammed Paper from Rear Cover. . . . . 91
Paper Does Not Feed Correctly. . . . . . . . . . . . . . . .92
Power and Control Panel Problems. . . . . . . . . . . . . 92
Power Does Not Turn On. . . . . . . . . . . . . . . . . . 92
Power Does Not Turn Off. . . . . . . . . . . . . . . . . . 92
LCD Screen Gets Dark. . . . . . . . . . . . . . . . . . . . 93
Printer Does Not Print. . . . . . . . . . . . . . . . . . . . . . 93
Printout Problems. . . . . . . . . . . . . . . . . . . . . . . . . 93
Print Quality Is Poor. . . . . . . . . . . . . . . . . . . . . 93
The Position, Size, or Margins of the Printout
Are Incorrect. . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Paper Is Smeared or Scuffed. . . . . . . . . . . . . . . . 95
Printed Characters Are Incorrect or Garbled. . . . 95
The Printed Image Is Inverted. . . . . . . . . . . . . . . 96
The Printout Problem Could Not be Cleared. . . . 96
Printing Is Too Slow. . . . . . . . . . . . . . . . . . . . . . . . 96
PostScript Printer Driver Problems. . . . . . . . . . . . . 97
Printer Does Not Print While Using
PostScript Printer Driver. . . . . . . . . . . . . . . . . . 97
Printer Does Not Print Correctly While
Using PostScript Printer Driver. . . . . . . . . . . . . .97
Print Quality Is Poor While Using PostScript
Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . 97
Printing Is Too Slow While Using PostScript
Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . 97
Other Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Slight Electric Shock when Touching the
Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
Operation Sounds Are Loud. . . . . . . . . . . . . . . . 98
Forgot Your Password. . . . . . . . . . . . . . . . . . . . .98
Application Is Blocked by a Firewall (for
Windows Only). . . . . . . . . . . . . . . . . . . . . . . . . 98
Appendix
Technical Specifications. . . . . . . . . . . . . . . . . . . . . 99
Printer Specifications. . . . . . . . . . . . . . . . . . . . . 99
Interface Specifications. . . . . . . . . . . . . . . . . . . .99
Wi-Fi Specifications. . . . . . . . . . . . . . . . . . . . . 100
Ethernet Specifications. . . . . . . . . . . . . . . . . . . 100
Security Protocol. . . . . . . . . . . . . . . . . . . . . . . 100
Supported Third Party Services. . . . . . . . . . . . . 100
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