Dell 500 Owner's Manual page 76

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Starting the Dell Diagnostics From Your Hard Drive
The Dell Diagnostics is located on a hidden diagnostic utility partition on
your hard drive.
NOTE:
Dell" on page 132).
NOTE:
See the documentation that came with your docking device for instructions.
1 Ensure that the computer is connected to an electrical outlet that is
known to be working properly.
2 Turn on (or restart) your computer.
3 Start the Dell Diagnostics in one of the following two ways:
a
b
The computer runs the Pre-boot System Assessment, a series of initial
tests of your system board, keyboard, hard drive, and display.
If the Pre-boot System Assessment completes successfully, you receive the
message Booting Dell Diagnostic Utility Partition.
Press any key to continue.
4 Press any key to start the Dell Diagnostics from the diagnostics utility
partition on your hard drive.
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If your computer cannot display a screen image, contact Dell (see "Contacting
If the computer is connected to a docking device (docked), undock it.
When the DELL™ logo appears, press <F12> immediately. Select
Diagnostics from the boot menu, and then press <Enter>.
NOTE:
If you wait too long and the operating system logo appears, continue to
wait until you see the Microsoft
computer and try again.
NOTE:
Before attempting option B, the computer must be powered down
completely.
Press and hold the <Fn> key while powering the computer on.
NOTE:
If you see a message stating that no diagnostics utility partition has
been found, run the Dell Diagnostics from your Drivers and Utilities media.
During the assessment, answer any questions that appear.
If a failure is detected, the computer stops and beeps. To stop the
assessment and restart the computer, press <n>; to continue to the
next test, press <y>; to retest the component that failed, press <r>.
If failures are detected during the Pre-boot System Assessment, write
down the error code(s) and contact Dell.
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