Page 1 Dell™ 500 Owner’s Manual Model PP29L w w w . d e l l . c o m | s u p p o r t . d e l l . c o m Downloaded from www.Manualslib.com manuals search engine...
Page 2 Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, and Wi-Fi Catcher are trademarks of Dell Inc.; Intel is a registered trademark and Celeron is a trademark of Intel Corporation in United States and other countries.;...
Page 3: Table Of Contents
Contents Finding Information ....About Your Computer ....Front View .
Page 4 ® Microsoft Windows Logo Key Functions ..Dell™ QuickSet Key Combinations ..Adjusting Keyboard Settings ... . Touch Pad .
Page 5 Power Management Modes ....Standby Mode ....Hibernate Mode .
Page 6 10 Troubleshooting ....Dell Technical Update Service ... . . Dell Diagnostics .
Page 7 Drive Problems ..... Optical drive problems ....Hard drive problems .
Page 8 Sound and Speaker Problems ....No sound from integrated speakers ..No sound from external speakers ..No sound from headphones .
Page 9 ... . . Replacing the Hard Drive ... . . Returning a Hard Drive to Dell ... Optical Drive .
Page 10 ..... Contacting Dell .....
Page 11 Media ......Dell Technical Support Policy (U.S. Only) ..Definition of "Dell-Installed" Software and Peripherals .
Page 12 Contents Downloaded from www.Manualslib.com manuals search engine...
Page 13: Finding Information
Drivers and Utilities media to • Notebook System Software (NSS) reinstall drivers (see "Reinstalling Drivers and Utilities" on page 100) or run the Dell Diagnostics (see "Dell Diagnostics" on page 75). Readme files may be included on your Drivers and Utilities media to provide...
Page 14 What Are You Looking For? Find It Here • Warranty information Dell™ Product Information Guide • Terms and Conditions (U.S. only) • Safety instructions • Regulatory information • Ergonomics information • End User License Agreement • How to set up my computer...
Page 15 • Service and support — Service call status, support history, service contract, and online discussions with support • Dell Technical Update Service — Proactive e-mail notification of software and hardware updates for your computer • Reference — Computer...
Page 16 Find It Here • Software upgrades and troubleshooting Dell Support Utility hints — Frequently asked questions, The Dell Support Utility is an automated hot topics, and general health of your upgrade and notification system installed computing environment on your computer. This support provides...
Page 17 What Are You Looking For? Find It Here • How to reinstall my operating system Operating System Media The operating system is already installed on your computer. To reinstall your operating system, use one of the following methods: • Microsoft Windows System Restore — Microsoft Windows System Restore returns your computer to an earlier operating state without affecting...
Page 18 Finding Information Downloaded from www.Manualslib.com manuals search engine...
Page 19: About Your Computer
About Your Computer Front View About Your Computer Downloaded from www.Manualslib.com manuals search engine...
Page 20 display power button media control buttons (7) keyboard touch pad 8-in-1 media card reader analog microphone microphone connector headphone connectors (2) touch pad buttons (2) device status lights keyboard status lights D I S P L A Y — For more information about your display, see "Using the Display" on page 39. P O W E R B U T T O N —...
Page 21 M E D I A C A R D R E A D E R — Provides a fast and convenient way to view and share digital photos, music, and videos stored on a media memory card. The computer ships with a plastic blank installed in the slot.
Page 22 D E V I C E S T A T U S L I G H T S The lights located on the palm rest towards the front of the computer indicate the following: Power light – Turns on when you turn on the computer, and blinks when the computer is in a power management mode.
Page 23 If the computer is connected to an electrical outlet, the light operates as follows: • Solid blue: The battery is charging. • Flashing blue: The battery is almost fully charged. • Off: The battery is adequately charged. If the computer is running on a battery, the light operates as follows: •...
Page 24: Left Side View
Left Side View security cable slot AC power adapter USB connectors (2) video connector (VGA) network connector (RJ-45) modem connector (RJ-11) IEEE 1394a connector hard drive S E C U R I T Y C A B L E S L O T —...
Page 25 CAUTION: The AC adapter works with electrical outlets worldwide. However, power connectors and power strips vary among countries. Using an incompatible cable or improperly connecting the cable to the power strip or electrical outlet may cause fire or equipment damage. NOTICE: When you disconnect the AC adapter cable from the computer, grasp the connector, not the cable itself, and pull firmly, but gently to help prevent damage to...
Page 26: Right Side View
W I R E L E S S S W I T C H — When enabled through Dell QuickSet, this switch can scan for a wireless local area network (WLAN) in your vicinity. You can also use it to rapidly turn off or on any wireless devices such as WLAN cards and internal cards with Bluetooth wireless technology.
Page 27: Back View
Back View battery air vents CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting the airflow can damage the computer or cause a fire.
Page 28: Bottom View
Bottom View optical drive battery battery release latch processor/memory module/mini-card compartment hard drive B A T T E R Y — When a battery is installed, you can use the computer without connecting the computer to an electrical outlet (see "Using a Battery" on page 47). B A T T E R Y R E L E A S E L A T C H —...
Page 29: Setting Up Your Computer
Setting Up Your Computer Connecting to the Internet NOTE: Internet Service Providers (ISPs) and ISP offerings vary by country. To connect to the Internet, you need a modem or network connection and an Internet service provider (ISP). Your ISP will offer one or more of the following Internet connection options: •...
Page 30: Setting Up Your Internet Connection
Setting Up Your Internet Connection To set up an Internet connection with a provided ISP desktop shortcut: 1 Save and close any open files, and exit any open programs. ® ® 2 Double-click the ISP icon on the Microsoft Windows desktop.
Page 31: Transferring Information To A New Computer
Transferring Information to a New Computer You can transfer the following types of data from one computer to another: • E-mail messages • Toolbar settings • Window sizes • Internet bookmarks Use one of the following methods for transferring data: •...
Page 32 For transferring information to a new computer, you must run the Files and Settings Transfer Wizard. You can use the optional Operating System media for this process or you can create a wizard disk with the Files and Settings Transfer Wizard. Running the Files and Settings Transfer Wizard With the Operating System Media NOTE: This procedure requires the Operating System media.
Page 33 To transfer data to the new computer: 1 On the Now go to your old computer screen on the new computer, click Next. 2 On the Where are the files and settings? screen, select the method you chose for transferring your settings and files and click Next. The wizard reads the collected files and settings and applies them to your new computer.
Page 34: Setting Up A Printer
4 On the Files and Settings Transfer Wizard welcome screen, click Next. 5 On the Which computer is this? screen, click Old Computer→ Next. 6 On the Select a transfer method screen, click the transfer method you prefer. 7 On the What do you want to transfer? screen, select the items you want to transfer and click Next.
Page 35: Printer Cable
Printer Cable Your printer connects to your computer with a USB cable. Your printer may not come with a printer cable, so if you purchase a cable separately, ensure that it is compatible with your printer and computer. If you purchased a printer cable at the same time you purchased your computer, the cable may arrive in the computer’s shipping box.
Page 36: Power Protection Devices
3 Turn on the printer, and then turn on the computer. If the Add New Hardware Wizard window appears, click Cancel. 4 Click Start, and then click Printers and Faxes. 5 Click Add a printer to start the Add Printer Wizard. NOTE: To install the printer driver, see "Reinstalling Drivers and Utilities"...
Page 37: Line Conditioners
Line Conditioners NOTICE: Line conditioners do not protect against power interruptions. Line conditioners are designed to maintain AC voltage at a fairly constant level. Uninterruptible Power Supplies NOTICE: Loss of power while data is being saved to the hard drive may result in data loss or file damage.
Page 38 Setting Up Your Computer Downloaded from www.Manualslib.com manuals search engine...
Page 39: Using The Display
Using the Display Adjusting Brightness When a Dell™ computer is running on battery power, you can conserve power by setting the display brightness to the lowest comfortable level. • Press <Fn> and the up-arrow key to increase brightness on the integrated display only (not on an external monitor).
Page 40: Setting Display Resolution And Refresh Rate
NOTE: Use only the Dell-installed video drivers, which are designed to offer the best performance with your Dell-installed operating system. If you choose a resolution or color palette that is higher than the display supports, the settings adjust automatically to the closest supported values.
Page 41: Using The Keyboard And Touch Pad
Using the Keyboard and Touch Pad Numeric Keypad numeric keypad The numeric keypad functions like the numeric keypad on an external keyboard. Each key on the keypad has multiple functions. The keypad numbers and symbols are marked in blue on the right of the keypad keys. To type a number or symbol, press <Fn><the desired key>.
Page 42: Key Combinations
<Fn> and down-arrow key Decreases brightness on the integrated display only (not on an external monitor). Battery <Fn><F3> Displays the Dell™ QuickSet Battery Meter (see "Dell QuickSet Battery Meter" on page 48). Power Management <Fn><Esc> Activates a power management mode.
Page 43: Microsoft ® Windows ® Logo Key Functions
Windows logo key and <Pause> Opens the System Properties dialog box. Dell™ QuickSet Key Combinations If Dell QuickSet is installed, you can use other shortcut keys for functions such as the Battery Meter or activating power management modes. For more information about Dell QuickSet key combinations, right-click the QuickSet icon in the notification area, and then click Help.
Page 44: Touch Pad
Touch Pad The touch pad detects the pressure and movement of your finger to allow you to move the cursor on the display. Use the touch pad and touch pad buttons as you would use a mouse. touch pad scroll zones •...
Page 45: Customizing The Touch Pad
Customizing the Touch Pad You can use the Mouse Properties window to disable the touch pad or adjust the touch pad settings. 1 Click Start, and then click Control Panel. 2 Click Keyboard. 3 In the Mouse Properties window: • Click the Device Select tab to disable the touch pad.
Page 46 Using the Keyboard and Touch Pad Downloaded from www.Manualslib.com manuals search engine...
Page 47: Using A Battery
Product Information Guide or paper warranty document that shipped with your computer. For optimal computer performance and to help preserve BIOS settings, operate your Dell™ portable computer with the main battery installed at all times. One battery is supplied as standard equipment in the battery bay. NOTE:...
Page 48: Checking The Battery Charge
Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The battery is designed to work with your Dell computer. Do not use batteries from other computers with your computer.
Page 49: Microsoft ® Windows ® Battery Meter
Check the Battery Health You can check battery health by using the Battery Meter in Dell QuickSet. For information about QuickSet, right-click the QuickSet icon in the notification area, and then click Help.
Page 50: Power Management Modes
Power Management Modes Standby Mode Standby mode conserves power by turning off the display and the hard drive after a predetermined period of inactivity (a time-out). When the computer exits standby mode, it returns to the same operating state it was in before entering standby or sleep mode.
Page 51: Configuring Power Management Settings
Depending on how you set the power management options in the Power Options Properties window or the QuickSet Power Management Wizard, you may also use one of the following methods to enter hibernate mode: • Press the power button. • Close the display.
Page 52: Replacing The Battery
Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The battery is designed to work with your Dell computer. Do not use batteries from other computers with your computer.
Page 53: Storing A Battery
To remove the battery: 1 Ensure that the computer is turned off. 2 Turn the computer over. 3 Slide the battery release latch toward the side of the computer until it is engaged. 4 Slide the battery out of the bay. battery battery release latch To replace the battery, follow the removal procedure in reverse order.
Page 54 Using a Battery Downloaded from www.Manualslib.com manuals search engine...
Page 55: Using Multimedia
Using Multimedia Playing Media NOTICE: Do not press down on the optical drive tray when you open or close it. Keep the tray closed when you are not using the drive. NOTICE: Do not move the computer while playing media. NOTE: To prevent vibration and noise do not stick any additional labels or stickers on the media.
Page 56 To format media for storing or copying data, see the media software that came with your computer. NOTE: Ensure that you follow all copyright laws when copying media. A CD player includes the following basic buttons: Play. Move backward within the current track. Pause.
Page 57: Copying Cd And Dvd Media
NOTE: Ensure that you observe all copyright laws while copying media. NOTE: The types of optical drives offered by Dell may vary by country. This section applies only to computers that have a DVD+/-RW, or Combo drive. The following instructions explain how to make an exact copy of a CD or DVD using Roxio Creator.
Page 58: Using Blank Cd And Dvd Media
Using Blank CD and DVD Media DVD-writable drives can write to both CD and DVD recording media. Use blank CD-Rs to record music or permanently store data files. After creating a CD-R, you cannot write to that CD-R again (see the Sonic documentation for more information).
Page 59: Adjusting The Volume
• Use a blank CD-RW to practice CD recording until you are familiar with CD recording techniques. If you make a mistake, you can erase the data on the CD-RW and try again. You can also use blank CD-RWs to test music file projects before you record the project permanently to a blank CD-R.
Page 60: Adjusting The Picture
Adjusting the Picture If an error message notifies you that the current resolution and color depth are using too much memory and preventing media playback, adjust the display properties: 1 Click Start → Control Panel→ Display. 2 Under Display, click Settings. 3 On Display Settings, click and drag the bar to reduce the resolution setting.
Page 61: Using Cards
Using Cards ExpressCards ExpressCards provide additional memory, wired and wireless communications, multimedia and security features. ExpressCards support two form factors: • ExpressCard/34 (34 mm wide) • ExpressCard/54 (54 mm wide in an L-shape with a 34 mm connector) The 34 mm card fits into both the 34 mm and 54 mm card slots. The 54 mm card only fits into a 54 mm card slot.
Page 62: Expresscard Blanks
ExpressCard Blanks Your computer shipped with a plastic blank installed in the ExpressCard slot. Blanks protect unused slots from dust and other particles. Save the blank for use when no ExpressCard is installed in the slot; blanks from other computers may not fit your computer.
Page 63: Removing An Expresscard Or Blank
Removing an ExpressCard or Blank CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. Press the card or blank to remove it from its slot. Save a blank to use when no ExpressCard is installed in a slot. Blanks protect unused slots from dust and other particles.
Page 64: Installing A Memory Card
Installing a Memory Card You can install a media memory card in the computer while the computer is running. The computer automatically detects the card. Memory cards are generally marked with a symbol (such as a triangle or an arrow) or a label to indicate which end to insert into the slot.
Page 65: Removing A Memory Card Or Blank
Removing a Memory Card or Blank CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: Click the icon in the notification area to select a card and stop it from functioning before you remove it from the computer.
Page 66 Using Cards Downloaded from www.Manualslib.com manuals search engine...
Page 67: Setting Up And Using Networks
Setting Up and Using Networks Setting up a computer network provides connectivity between your computer and the Internet, another computer, or a network. For example, with a network set up in a home or small office you can print to a shared printer, access drives and files on another computer, browse other networks, or access the Internet.
Page 68: Setting Up A Network
Setting Up a Network 1 Click Start→ All Programs→ Accessories→ Communications→ Network Setup Wizard→ Next→ Checklist for creating a network. NOTE: Selecting the connection method labeled This computer connects directly to the Internet enables the integrated firewall provided with Windows XP Service Pack 2 (SP2). 2 Complete the checklist.
Page 69: Setting Up A New Wlan Using A Wireless Router And A Broadband Modem
Start Button and Connect To Option Click Start→ Connect To→ Show all connections. NOTE: → If your computer is set to the Classic Start menu option, click Start → Settings Network Connections to view your network connections. If Wireless Network Connection does not appear under LAN or High-Speed Internet, you may not have a wireless network card.
Page 70 6 Disconnect the network cable from the computer and the modem. 7 Disconnect the AC adapter cable from your wireless router to ensure that there is no power connected to the router. NOTE: Wait for a minimum of 5 minutes after disconnecting your broadband modem before continuing with the network setup.
Page 71: Connecting To A Wlan
Verify the type of wireless network card installed in your computer and then search for that name on the Dell™ Support website at support.dell.com. For information on the type of wireless network card that is installed in your computer, see "Checking Your Wireless Network Card"...
Page 72 Help and Support Center (see "Microsoft Windows XP Help and Support Center" on page 16). Monitoring the Status of the Wireless Network Card Through Dell QuickSet The wireless activity indicator provides you with an easy way to monitor the status of your computer’s wireless devices. To turn the wireless activity indicator on or off, click the QuickSet icon in the taskbar and select Hotkey Popups.
Page 73: Securing Your Computer
Your computer does not ship with a security cable lock. A security cable lock is a commercially available antitheft device. To use the lock, attach it to the security cable slot on your Dell computer. For more information, see the instructions included with the device.
Page 74: If Your Computer Is Lost Or Stolen
Dell for technical assistance and gives your Service Tag, the computer is identified automatically as missing or stolen. The representative will attempt to get the phone number and address of the caller. Dell will then contact the law enforcement agency to which you reported the missing computer.
Page 75: Troubleshooting
(see "Using the System Setup Program" on page 141). Start the Dell Diagnostics from your hard drive or from your Drivers and Utilities media (see "Drivers and Utilities Media" on page 13).
Page 76 If the Pre-boot System Assessment completes successfully, you receive the message Booting Dell Diagnostic Utility Partition. Press any key to continue. 4 Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive. Troubleshooting Downloaded from www.Manualslib.com...
Page 77 Write down any error codes and problem descriptions exactly as they appear and follow the instructions on the screen. 9 After all tests have completed, close the test window to return to the Dell Diagnostics Main Menu. 10 Remove your Drivers and Utilities media, then close the Main Menu window to exit the Dell Diagnostics and restart the computer.
Page 78 Dell Diagnostics Main Menu After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want. NOTE: It is recommended that you select to run a complete test Test System on your computer.
Page 79: Drive Problems
Help Displays your hardware configuration for the selected device. Configuration The Dell Diagnostics obtains configuration information for all devices from system setup, memory, and various internal tests, and it displays the information in the device list in the left pane of the screen. The device list may not display the names of all the components installed on your computer or all devices attached to your computer.
Page 80: Optical Drive Problems
® and Hardware Problems in the Microsoft Windows XP Operating System" on page 103. See "Dell Diagnostics" on page 75. U N T H E E L L I A G N O S T I C S — Optical drive problems...
Page 81: Hard Drive Problems
Hard drive problems A hot hard drive may L L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G I T O N —...
Page 82: Error Messages
Use an anti-virus program that includes anti-spyware protection (your program may require an upgrade) to scan the computer and remove spyware. For more information, go to support.dell.com and search for the keyword spyware. Error Messages Fill out the "Diagnostics Checklist" on page 131 as you complete these checks.
Page 83 For an external mouse, check the cable connection. Enable the Pointing Device option in the system setup program (see "Using the System Setup Program" on page 141). If the problem persists, contact Dell (see "Contacting Dell" on page 132). Ensure that you have spelled the command A D C O M M A N D O R F I L E N A M E —...
Page 84 "Hard Drive" on page 109), and boot the computer from a CD. Then, shut down the computer, reinstall the hard drive, and restart the computer. If the problem persists, try another drive. Run the Hard Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 75).
Page 85 — cable connection. Restart the computer, and avoid touching the keyboard or keys during the boot routine. Run the Stuck Key test in the Dell Diagnostics (see "Dell Diagnostics" on page 75). E M O R Y A D D R E S S L I N E F A I L U R E A T A D D R E S S R E A D V A L U E E X P E C T I N G V A L U E —...
Page 86 P E R A T I N G S YS T E M N O T F O U N D — on page 109). If the problem persists, contact Dell (see "Contacting Dell" on page 132). The optional ROM has failed. Contact...
Page 87: Expresscard Problems
D A Y C L O C K S T O P P E D — configuration settings may require recharging. Connect your computer to an electrical outlet to charge the battery. If the problem persists, contact Dell (see "Contacting Dell" on page 132). The time...
Page 88: Ieee 1394 Device Problems
D E V I C E — Contact Dell or the IEEE 1394a device manufacturer (see "Contacting Dell" on page 132). F Y O U H A V E P R O B L E M S W I T H A N...
Page 89: External Keyboard Problems
U N T H E K E Y B O A R D D I A G N O S T I C S T E S T S — Keyboards tests in the Dell Diagnostics (see "Dell Diagnostics" on page 75). If the tests indicate a defective external keyboard, contact Dell (see "Contacting Dell"...
Page 90: Unexpected Characters
Unexpected characters Press <Num Lk> to disable the numeric I S A B L E T H E N U M E R I C K E Y P A D — keypad if numbers are displayed instead of letters. Verify that the numbers lock light is not lit.
Page 91: A Program Is Designed For An Earlier Microsoft ® Windows ® Operating System
® ® A program is designed for an earlier Microsoft Windows operating system Program compatibility is a U N T H E R O G R A M O M P A T I B I L I T Y I Z A R D —...
Page 92: Memory Problems
E L L I A G N O S T I C S — is related to a software problem (see "Dell Diagnostics" on page 75). Memory Problems Fill out the "Diagnostics Checklist" on page 131 as you complete these checks.
Page 93: Network Problems
Network Problems Fill out the "Diagnostics Checklist" on page 131 as you complete these checks. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. Ensure that the network cable is H E C K T H E N E T W O R K C A B L E C O N N E C T O R —...
Page 94: Printer Problems
, the battery may be defective. amber Contact Dell (see "Contacting Dell" on page 132). If the battery temperature is H E C K T H E B A T T E R Y T E M P E R A T U R E —...
Page 95: Scanner Problems
N S U R E T H A T T H E P R I N T E R I S T U R N E D O N H E C K T H E P R I N T E R C A B L E C O N N E C T I O N S —...
Page 96: Sound And Speaker Problems
E R I F Y T H A T T H E S C A N N E R I S R E C O G N I Z E D B Y I C R O S O F T I N D O W S —...
Page 97: No Sound From Headphones
E I N S T A L L T H E A U D I O D R I V E R — page 100. See "Dell Diagnostics" on page 75. U N T H E E L L I A G N O S T I C S —...
Page 98: Video And Display Problems
E S T T H E M O U S E C O N T R O L L E R — pointer movement) and the operation of the touch pad or mouse buttons, run the Mouse test in the Pointing Devices test group in the "Dell Diagnostics" on page 75. See "Reinstalling Drivers and Utilities"...
Page 99: If The Display Is Difficult To Read
— still have a display problem, but the display is not completely blank, run the Video device group in the "Dell Diagnostics" on page 75, then contact Dell (see "Contacting Dell" on page 132). If an error message appears, see "Error Messages"...
Page 100: Drivers
Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for Dell computers. If you install drivers obtained from other sources, your computer might not work correctly. Troubleshooting Downloaded from www.Manualslib.com...
Page 101 Using Windows Device Driver Rollback If a problem occurs on your computer after you install or update a driver, use Windows Device Driver Rollback to replace the driver with the previously installed version. 1 Click Start→ My Computer→ Properties→ Hardware→ Device Manager. 2 Right-click the device for which the new driver was installed and click Properties.
Page 102 5 At the Welcome Dell System Owner screen, click Next. NOTE: The Drivers and Utilities program displays drivers only for hardware that came installed in your computer. If you installed additional hardware, the drivers for the new hardware might not be displayed. If those drivers are not displayed, exit the Drivers and Utilities program.
Page 103: Troubleshooting Software And Hardware Problems In The Microsoft ® Windows ® Xp Operating System
NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell computer to the Windows Classic view. Troubleshooting Downloaded from www.Manualslib.com...
Page 104: Starting System Restore
1 Click Start → Help and Support. 2 Type System Restore in the search field, then press <Enter>. NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired action. 3 Click Next and follow the remaining prompts on the screen.
Page 105: Using The Operating System Media
The Operating System media provides options for reinstalling Windows XP. The options can overwrite files and possibly affect programs that are installed on your hard drive. Therefore, do not reinstall Windows XP unless a Dell technical support representative instructs you to do so.
Page 106 4 Restart the computer. When the DELL logo appears, press <F12> immediately. NOTE: If you wait too long and the operating system logo appears, continue ® ® to wait until you see the Microsoft Windows desktop; then, shut down your computer and try again.
Page 107: Adding And Replacing Parts
You have performed the steps in "Turning Off Your Computer" on page 107 and "Before Working Inside Your Computer" on page 108. • You have read the safety information in your Dell Product Information Guide. • A component can be replaced—or if purchased separately—installed by performing the removal procedure in reverse order.
Page 108: Before Working Inside Your Computer
Hold a component such as a processor by its edges, not by its pins. NOTICE: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. NOTICE: When you disconnect a cable, pull on its connector or on its strain-relief loop, not on the cable itself.
Page 109: Hard Drive
NOTE: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries designed for other Dell computers. 5 Turn the computer over. 6 Slide the battery release latch toward the side of the computer until it is engaged.
Page 110: Removing The Hard Drive
Dell. NOTE: If you are installing a hard drive from a source other than Dell, you need to install an operating system, drivers, and utilities on the new hard drive (see "Restoring Your Operating System" on page 103 and "Reinstalling Drivers and Utilities"...
Page 111: Replacing The Hard Drive
5 Install the drivers and utilities for your computer, as needed (see "Reinstalling Drivers and Utilities" on page 100). Returning a Hard Drive to Dell Return your old hard drive to Dell in its original, or comparable, foam packaging. Otherwise, the hard drive may be damaged in transit. foam packaging...
Page 112: Optical Drive
Optical Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. Removing the Optical Drive 1 Follow the procedures in "Before You Begin" on page 107. 2 Turn the computer over. 3 Remove the locking screw from the optical drive.
Page 113: Hinge Cover
Hinge Cover CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer).
Page 114: Replacing The Hinge Cover
Replacing the Hinge Cover 1 Replace the media control buttons connector to the system board. 2 Insert the left edge of the hinge cover. 3 Press from left to right until the cover snaps into place. Keyboard For more information about the keyboard, see "Using the Keyboard and Touch Pad"...
Page 115: Replacing The Keyboard
screws (2) keyboard keyboard tabs (5) keyboard cable keyboard connector latch Replacing the Keyboard 1 Slide the keyboard cable into the keyboard connector. 2 Rotate the keyboard connector latch to secure the cable. 3 Hook the tabs along the front edge of the keyboard into the palmrest. 4 Press on the right edge near the top to snap the keyboard into place.
Page 116: Memory
Install only memory modules that are intended for your computer. NOTE: Memory modules purchased from Dell are covered under your computer warranty. Your computer has two user-accessible SODIMM sockets, DIMM A and DIMM B, accessed from the bottom of the computer.
Page 117 cover captive screws (8) NOTICE: To prevent damage to the memory module connector, do not use tools to spread the memory module securing clips. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer).
Page 118: Replacing Memory Module
securing clips (2) memory module Replacing Memory Module NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer). 1 Align the notch in the module edge connector with the tab in the connector slot.
Page 119 notch NOTICE: If the cover is difficult to close, remove the module and reinstall it. Forcing the cover to close may damage your computer. 3 Replace the memory module cover. 4 Insert the battery into the battery bay, or connect the AC adapter to your computer and an electrical outlet.
Page 120: Wireless Mini-Cards
Wireless Mini-Cards CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To help prevent damage to the system board, you must remove the battery from the battery bay before you begin working inside the computer. If you ordered a wireless Mini-Card with your computer, the card is already installed.
Page 121 4 Disconnect the antenna cables from the card. Mini- NOTE: The Mini-card may have two or three connectors, depending on the type of card you ordered. antenna cable connectors securing screw 5 Release the card by removing the securing screw. Mini- 6 Lift the out of its system board connector.
Page 122: Replacing Mini-Card
Replacing Mini-Card NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the connectors on the card and on the system board, and realign the card. NOTICE: To avoid damage to the Mini-card, never place cables under the card. 1 Insert the card connector into the system board connector at a 45-degree angle.
Page 123: Replacing The Card
4 Grasp the connector end of the card and slide it out from under the securing tabs. 5 Disconnect the cable from the card. securing screw card Replacing the Card 1 Replace the screw securing the card and insert the card at an angle to slide it in the card compartment.
Page 124 Adding and Replacing Parts Downloaded from www.Manualslib.com manuals search engine...
Page 125: Traveling With Your Computer
Remove any extraneous items, such as paper clips, pens, and paper, from the keyboard and palm rest and close the display. • Use the optional Dell carrying case to pack the computer and its accessories together safely. • Avoid packing the computer with items such as shaving cream, colognes, perfumes, or food.
Page 126: Travel Tips
• Protect the computer, the batteries, and the hard drive from hazards such as extreme temperatures and overexposure to sunlight, dirt, dust, or liquids. • Pack the computer so that it does not slide around in the trunk of your car or in an overhead storage compartment.
Page 127: Getting Help
5 If the preceding steps have not resolved the problem, see "Contacting Dell" on page 132. NOTE: Call Dell Support from a telephone near or at the computer so that the support staff can assist you with any necessary procedures. NOTE: Dell's Express Service Code system may not be available in all countries.
Page 128: Technical Support And Customer Service
Dell's support service is available to answer your questions about Dell™ hardware. Our support staff uses computer-based diagnostics to provide fast, accurate answers. To contact Dell's support service, see "Before You Call" on page 130, and then see the contact information for your region or go to support.dell.com. DellConnect...
Page 129: Autotech Service
"Contacting Dell" on page 132. Automated Order-Status Service To check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order.
Page 130: Returning Items For Warranty Repair Or Credit
Service Tag (located on the back or bottom of your computer). Remember to fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 131). If possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer. You may be...
Page 131 Address: Phone number: Service Tag (bar code on the back or bottom of the computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you connected to a network? Yes No...
Page 132: Contacting Dell
Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1 Visit support.dell.com.
Page 133: Specifications
Specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start, click Help and Support, and then select the option to view information about your computer. Processor ® Processor type Intel Celeron™ L1 cache 32 KB L2 cache 1 MB...
Page 134 8-in-1 Memory Card Reader 8-in-1 memory card controller Ricoh R5C833 8-in-1 memory card connector 8-in-1 combo card connector Cards supported • Secure Digital (SD) • SDIO • MultiMediaCard (MMC) • Memory Stick • Memory Stick PRO • xD-Picture Card • Hi Speed-SD •...
Page 135 Communications Interface Intel High-Definition Audio Network adapter 10/100 Ethernet LAN on system board Wireless internal WLAN Mini-Card ® Bluetooth wireless technology (optional) Video Video type: integrated on system board Video controller Intel 965 GM (Intel) Video memory dynamic based on system memory capacity LCD interface LVDS TV support...
Page 136 Display (continued) Maximum resolutions: WXGA 1280 x 800 at 262 K colors Refresh rate 60 Hz Operating angle 0° (closed) to 155° Viewing angles: Horizontal ±40° Vertical +15°/–30° Pixel pitch: WXGA 0.258 mm Controls brightness can be controlled through keyboard shortcuts (see "Display Functions"...
Page 137 Battery Type 6-cell "smart" lithium ion, 6-cell "smart" lithium polymer, or 4-cell "smart" lithium ion Dimensions: Depth 57.2 mm (2.25 in)(4/6 cell) Height 20 mm (0.78 in) Width 205.1 mm (8.07 in)(4/6 cell) Voltage 11.1 VDC (6 cell) 14.8 VDC (4 cell) Charge time (approximate) Computer off 4 hours...
Page 138 AC Adapter (continued) Rated output voltage 19.5 VDC +/– 5% Dimensions: Height 28.2 mm (1.11 in) Width 57.9 mm (2.28 in) Depth 137.2 mm (5.4 in) Weight (with cables) 0.4 kg (0.9 lb) Temperature range: Operating 0° to 35°C (32° to 95°F) Storage –40°...
Page 139 Environmental (continued) Maximum shock (Measured with hard drive in operating but not accessing data status and a 3-ms half-sine pulse for operating. Also measured with hard drive in head-parked position and a 2-ms halfsine pulse for storage): Operating "X & Y axes (parallel to computer bottom): "Z axis (perpendicular to computer bottom): Storage 163 G...
Page 140 Specifications Downloaded from www.Manualslib.com manuals search engine...
Page 141: A Appendix
System security and hard drive password settings NOTE: Unless you are an expert computer user or are directed to do so by Dell technical support, do not change the system setup settings. Certain changes might make your computer work incorrectly.
Page 142: Viewing The System Setup Screen
Viewing the System Setup Screen 1 Turn on (or restart) your computer. 2 When the DELL logo appears, press <F2> immediately. If you wait too long and the Microsoft Windows logo appears, continue to wait until you see the Windows desktop, then shut down your computer and try again.
Page 143 Performing a One-Time Boot You can set a one-time-only boot sequence without entering the system setup program (you can also use this procedure to boot the Dell Diagnostics on the diagnostics utility partition on your hard drive). 1 Shut down the computer through the Start menu.
Page 144: Cleaning Your Computer
Cleaning Your Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. Computer, Keyboard, and Display CAUTION: Before you clean your computer, disconnect the computer from the electrical outlet and remove any installed batteries. Clean your computer with a soft cloth dampened with water.
Page 145: Touch Pad
Touch Pad 1 Shut down and turn off your computer (see "Turning Off Your Computer" on page 107). 2 Disconnect any attached devices from the computer and from their electrical outlets. 3 Remove any installed batteries (see "Battery Performance" on page 47). 4 Moisten a soft, lint-free cloth with water, and wipe it gently across the surface of the touch pad.
Page 146: Dell Technical Support Policy (U.s. Only)
Dell, as well as the verification of appropriate functionality of the computer and all Dell-installed hardware.
Page 147: Fcc Notice (U.s. Only)
NOTICE: The FCC regulations provide that changes or modifications not expressly approved by Dell Inc. could void your authority to operate this equipment. These limits are designed to provide reasonable protection against harmful interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation.
Page 148: Macrovision Product Notice
The following information is provided on the device or devices covered in this document in compliance with the FCC regulations: Product name: Dell™ 500 Model number: PP29L Company name: Dell Inc. Worldwide Regulatory Compliance & Environmental Affairs One Dell Way...
Page 149: Glossary
Glossary Terms in this Glossary are provided for informational purposes only and may or may not describe features included with your particular computer. AC — alternating current — The form of electricity that powers your computer when you plug the AC adapter power cable in to an electrical outlet. ACPI —...
Page 150 BIOS — basic input/output system — A program (or utility) that serves as an interface between the computer hardware and the operating system. Unless you understand what effect these settings have on the computer, do not change them. Also referred to as system setup. bit —...
Page 151 COA — Certificate of Authenticity — The Windows alpha-numeric code located on a sticker on your computer. Also referred to as the Product Key or Product ID. Consumer IR — Sensor for using Dell Travel remote control. Control Panel — A Windows utility that allows you to modify operating system and hardware settings, such as display settings.
Page 152 DIMM — dual in-line memory module — A circuit board with memory chips that connects to a memory module on the system board. DIN connector — A round, six-pin connector that conforms to DIN (Deutsche Industrie-Norm) standards; it is typically used to connect PS/2 keyboard or mouse cable connectors.
Page 153 PCI Express and USB 2.0 standard. Express Service Code — A numeric code located on a sticker on your Dell™ computer. Use the Express Service Code when contacting Dell for assistance. Express Service Code service may not be available in some countries.
Page 154 Fahrenheit — A temperature measurement scale where 32° is the freezing point and 212° is the boiling point of water. FBD — fully-buffered DIMM — A DIMM with DDR2 DRAM chips and an Advanced Memory Buffer (AMB) that speeds communication between the DDR2 SDRAM chips and the system.
Page 155 hard drive — A drive that reads and writes data on a hard disk. The terms hard drive and hard disk are often used interchangeably. heat sink — A metal plate on some processors that helps dissipate heat. hibernate mode — A power management mode that saves everything in memory to a reserved space on the hard drive and then turns off the computer.
Page 156 IRQ — interrupt request — An electronic pathway assigned to a specific device so that the device can communicate with the processor. Each device connection must be assigned an IRQ. Although two devices can share the same IRQ assignment, you cannot operate both devices simultaneously.
Page 157 — A bay that supports devices such as optical drives, a second battery, or a Dell TravelLite™ module. memory — A temporary data storage area inside your computer. Because the data in memory is not permanent, it is recommended that you frequently save your files while you are working on them, and always save your files before you shut down the computer.
Page 158 MP — megapixel — A measure of image resolution used for digital cameras. ms — millisecond — A measure of time that equals one thousandth of a second. Access times of storage devices are often measured in ms. network adapter — A chip that provides network capabilities. A computer may include a network adapter on its system board, or it may contain a PC Card with an adapter on it.
Page 159 PCI Express — A modification to the PCI interface that boosts the data transfer rate between the processor and the devices attached to it. PCI Express can transfer data at speeds from 250 MB/sec to 4 GB/sec. If the PCI Express chip set and the device are capable of different speeds, they will operate at the slower speed.
Page 160 read-only — Data and/or files you can view but cannot edit or delete. A file can have read-only status if: • It resides on a physically write-protected floppy disk, CD, or DVD. • It is located on a network in a directory and the system administrator has assigned rights only to specific individuals.
Page 161 Service Tag — A bar code label on your computer that identifies your computer when you access Dell Support at support.dell.com or when you call Dell for customer service or technical support.
Page 162 SVGA — super-video graphics array — A video standard for video cards and controllers. Typical SVGA resolutions are 800 x 600 and 1024 x 768. The number of colors and resolution that a program displays depends on the capabilities of the monitor, the video controller and its drivers, and the amount of video memory installed in the computer.
Page 163 USB — universal serial bus — A hardware interface for a low-speed device such as a USB-compatible keyboard, mouse, joystick, scanner, set of speakers, printer, broadband devices (DSL and cable modems), imaging devices, or storage devices. Devices are plugged directly in to a 4-pin socket on your computer or in to a multi-port hub that plugs in to your computer.
Page 164 W — watt — The measurement of electrical power. One W is 1 ampere of current flowing at 1 volt. WHr — watt-hour — A unit of measure commonly used to indicate the approximate capacity of a battery. For example, a 66-WHr battery can supply 66 W of power for 1 hour or 33 W for 2 hours.
Page 165: Index
DVDs removing, 63, 65 helpful tips, 58 Bluetooth wireless technology card device status light, 22 installing, 122 Dell Diagnostics boot sequence, 142 about, 75 brightness starting from the Drivers and adjusting, 39 Utilities media, 77 starting from your hard drive, 76...
Page 166 Dell support site, 15 drives problems, 79 DellConnect, 128 See also hard drive device latch release See also optical drive description, 28 device status lights blank, 58 description, 22 drive problems, 80 diagnostics Dell, 75 display adjusting brightness, 39 End User License Agreement, 14...
Page 167 media control buttons description, 20 IEEE 1394 connector media memory cards, 63 description, 25 installing, 64 problems, 88 reader, 21 Internet connection types, 63 about, 29 memory options, 29 installing, 116 setting up, 30 removing, 117 memory card blanks, 63 memory card reader, 63 keyboard numeric keypad, 41...
Page 168 14 CD-RW drive, 80 computer crashes, 90-91 resolution computer does not start up, 90 setting, 40 computer stops responding, 90 Dell Diagnostics, 75 drives, 79 DVD drive, 80 Safely Remove Hardware error messages, 82 icon, 87 hard drive, 81...
Page 169 98 screens, 142 viewing, 142 video controller determining configuration, 19 volume adjusting, 96 taskbar Dell Support Utility, 16 Safely Remove Hardware, 87 wireless activity indicator, 72 warranty information, 14 touch pad, 44 Windows XP cleaning, 145 Program Compatibility wizard, 91...
Page 170 Index Downloaded from www.Manualslib.com manuals search engine...

Dell 500 Owner's Manual

1 About Your Computer

2 Setting up Your Computer

3 Using the Display

4 Using the Keyboard and Touch Pad

5 Using a Battery

6 Using Multimedia

7 Using Cards

8 Setting up and Using Networks

9 Securing Your Computer

10 Troubleshooting

11 Adding and Replacing Parts

12 Traveling with Your Computer

13 Getting Help

14 Specifications

A Appendix

Glossary

Index

Quick Links

Troubleshooting

Related Manuals for Dell 500

Summary of Contents for Dell 500

Table of Contents