Error Messages - Panasonic VL-SVN511 Series Operating Instructions Manual

10. Troubleshooting
Others
Problem
R "Demo mode" is
displayed on the
screen.
R The ringtone regularly
sounds.
R You cannot talk or
make calls.
The product does not
work with correct
operations.
The product does not
work properly.
The main monitor does
not work properly.
R Nothing is displayed
on the monitor.
R The ringtone does not
sound.
R Voices cannot be
heard.

10.2 Error messages

When using devices for the first time or registering devices
Display
IP address is
duplicated. Press
the [OK] button to
confirm the IP
address.
Network is not
available Please
check the
connection of the
wireless router
Connection failure
Cannot connect to
the server. Check
the settings.
Cannot connect to
the server
Cannot register
Register the email
server
30
R The "Demo mode" feature is enabled.
→ Set "Demo mode" to "Off".
R Perform the following operations.
– Press the MRESETN button on the bottom side of the main monitor
with a pointed object. (Recorded images and configured settings
are not affected.)
R Check the power connection.
R If the power is connected, there may be a problem with the electrical
wiring.
→ Contact an authorised service centre.
R The same IP address of the main monitor is used by another device.
→ Confirm the current IP address of the main monitor (page 20), and
then reconfigure it so that is does not overlap with other IP
addresses (page 21).
R Your wireless router is not work properly.
→ Confirm your wireless router turned on.
R There a problem with wireless network connection.
→ Move closer to the wireless router and then try connecting again.
R The setting procedure was not completed within the specified time.
→ Prepare all the information required for the settings, and then
complete the settings within the specified time.
R The contents configured for the email server settings are not correct.
→ Check the configured contents and then correct them.
R The wireless router is not connected to the Internet.
→ Check your wireless router and connect it to the network.
R The wireless router is not connected to the Internet.
→ Check your wireless router and connect it to the network.
R "Email notification address" cannot be set when the "Email
server" is not set.
→ Set "Email server".
Cause & Solution
Cause & Solution
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