Shark NV351 Owner's Manual page 49

EURO-PRO FIVE-YEAR (5) LIMITED WARRANTY
EURO-PRO Operating LLC warrants this product to be free from material defects and workmanship for a period
of five (5) years from the date of purchase when utilized for normal household use, subject to the following
conditions, exclusions and exceptions.
The liability of EURO-PRO Operating LLC is limited solely to the cost of the repair or replacement of the unit at
our option. This Limited Warranty does not cover normal wear of parts and does not apply to any unit that has
been tampered with or used for commercial purposes. This Limited Warranty does not cover damage caused
by misuse, abuse, negligent handling or damage due to faulty packaging or mishandling in transit. This Limited
Warranty does not cover damage or defects caused by or resulting from damages from shipping or repairs, service
or alteration to the product or any of its parts, which have been performed by a repair person not authorized by
EURO-PRO Operating LLC.
If your appliance fails to operate properly while in use under normal household conditions within the warranty
period, you may return the complete appliance and accessories with proof of purchase and date, freight prepaid.
For customer service support, call 1-800-798-7398 or visit our website at www.sharkclean.com.
If the appliance is found by EURO-PRO Operating LLC to be defective, in EURO-PRO Operating LLC's sole
discretion, we will repair or replace it free of charge. Proof of purchase date and a check made payable to EURO-
PRO Operating LLC in the amount of $19.95 to cover the cost of return shipping and handling must be included.*
Non-durable parts including, without limitation, filters, brushes and electrical parts which normally require
replacement are specifically excluded from warranty.
This Limited Warranty is extended to the original purchaser of the unit and excludes all other legal, implied and/or
conventional warranties. The responsibility of EURO-PRO Operating LLC if any, is limited to the specific obligations
expressly assumed by it under the terms of this Limited Warranty. In no event is EURO-PRO Operating LLC
liable for incidental or consequential damages to anyone of any nature whatsoever. Some states do not permit the
exclusion or limitation of incidental or consequential damages, so the above may not apply to you.
This Limited Warranty gives you specific legal rights, and you may also have other rights which vary from state to
state or province to province.
*IMPORTANT: Carefully pack item to avoid damage in shipping. Be sure to include proof of purchase
date and to attach a tag to item before packing including your name, complete address and phone
number with a note giving purchase information, model number and what you believe is the problem
with the item. We recommend you insure the package (as damage in shipping is not covered by your
warranty). Mark the outside of your package "ATTENTION CUSTOMER SERVICE".
Product Registration
Please visit www.sharkclean.com or call 1-800-798-7398 to register your new Shark
product within ten (10)
®
days of purchase. You will be asked to provide the store name, date of purchase and model number along with
your name and address.
The registration will enable us to contact you in the unlikely event of a product safety notification. By registering
you acknowledge to have read and understood the instructions for use, and warnings set forth in the
accompanying instructions.
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