Compaq Armada E500 Series Maintenance And Service Manual page 60

Table 2-13
Problem
Cannot transmit data. Direct sunlight,
Infrared port doesn't
work.
2-26 Troubleshooting
continued
Possible Cause
fluorescent light, or
flashing
incandescent light is
close to the infrared
connections.
There is interference
from other wireless
devices.
There is a physical
obstruction in the
way.
One of the units was
moved during data
transmission.
The orientation of the
units is wrong.
The distance
between the units is
too great.
Direct sunlight,
fluorescent light, or
flashing
incandescent light is
close to the infrared
connections.
There is interference
from other wireless
devices.
IR has been
disabled.
Solution
Remove the interfering
light source(s).
Keep remote control units
such as wireless
headphones and other
audio devices away from
the infrared connections.
Do not place objects that
will interfere with a line-of-
sight data transmission
between the two units.
Do not move either unit
during data transmission.
Adjust the devices so that
they point directly at each
other.
Verify that devices are not
more than 1.5 feet (0.5
meter) apart.
Remove the interfering
light source(s).
Keep remote control units
such as wireless
headphones and other
audio devices away from
the infrared connections.
Run IR configuration
utility in Control Panel.