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2. Be sure the computer's power cable is connected to a power outlet that is
3. The power outlet connected to the computer is controlled by a wall outlet that
4. The computer has a second SCSI host adapter whose resources are conflicting
Computer does not recognize drive
If your computer does not recognize the drive:
1. Verify that the SCSI and power cables to the drive are installed properly.
2. The drive may be using a SCSI ID assigned to another SCSI device on the SCSI
3.
Backup program does not recognize drive
If your backup application program does not recognize the drive, use another
application (such as Microsoft Windows Explorer, for example) to whether the
drive is recognized.
If the other applications recognizes the drive, check the documentation that came
with your backup program to determine whether the program needs a particular
driver to be installed.
If the other application does not recognize the drive, the drive may not be installed
or configured properly. Check your drive installation and configuration.
Write error
If the Media LED is flashing, a write error has occurred.
1. Use an IBM recommended cleaning cartridge to clean the tape heads (see
2. Try to use the drive.
3. If the Media LED continues to flash, contact IBM Technical Support.
Hardware error
If the Drive LED is flashing rapidly, a hardware error has occurred. If the fault
occurs immediately after powering on the drive, the Power-On Self Test switch
(switch 4) is enabled and a Power-On Self-Test has failed. If the front panel LEDs
are flashing together, contact IBM Technical Support.
If the Drive LED is flashing rapidly during drive operation:
1. Press the Eject button to remove the tape.
2. If the tape does not eject within 2 minutes, press and hold the Eject button for
24
DDS Gen 5 Tape Drive: User's Guide
known to work. Plug into the outlet another appliance, such as a lamp, that
you know to work. If the appliance does not work, the problem is with the
outlet.
is removing power from the outlet. Either switch outlets or set the wall switch
so that power is applied to the outlet.
with another adapter installed in the computer. Remove the conflicting device
or consult the documentation that came with the device for suggestions about
resolving the problem.
bus. If so, reassign a unique SCSI ID to the drive or to the conflicting device.
Check that the SCSI bus is terminated properly. Note that the internal drive
does not provide SCSI termination.
"Cleaning the tape heads" on page 18.
more than 5 seconds. The tape should eject within 40 seconds.
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