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Troubleshooting - Chamberlain OPI User Manual

Portable

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Program to Gate Access Panel (GAPLM)
Step 1: Press the Learn button on the intercom until
a beep is heard.
Step 2: Within 10 seconds enter Master PIN Number
on GAPLM.
Step 3: Press "05" and both devices will beep
continuously indicating programming is successful.
Press cancel on GAPLM.
When the Call Button is pressed on the GAPLM, the
intercom will beep for 40 seconds. During this time,
the intercom will ONLY connect to the GAPLM. Hold
down the Talk Button on the intercom to speak to the
visitor. Release the Talk button to hear the response.
This will be a secure conversation and other
intercoms will be locked out.
To open the gate hold the Remote button for 10
seconds.
Radio Frequency Test: Enter the Master PIN
Number on the GAPLM. Then press "01". The
GAPLM will emit a number of beeps as it tests the
frequency and give a double beep when ready to
report test results. The results will be 1-10 beeps with
6-10 beeps indicating an acceptable connection. To
correct unacceptable signal quality, add repeaters,
and/or move the units closer together.

Troubleshooting

Intercom does not function.
Check batteries in intercom. If using an AC Adapter
ensure that it is plugged in.
Ensure intercom is connected to a network.
See Program.
Ensure that intercoms are on the same channel. See
Operation & Features.
Intercom is not getting expected transmission
range.
Keep antenna vertical. Keep intercom away from
trees, metal objects and electrical wiring. Cell phones,
cordless phones, or other radio devices may also
limit range.
Intercom beeps every ten minutes.
The battery is low in the intercom. Replace with AA
Alkaline batteries or operate it with AC Adapter (not
provided). A 9-12 volt, 500mA AC Adapter may be
used (center positive polarity on the round plug).
Need to clear intercom's memory.
Press and hold Learn button, an initial beep will be
heard. Continue to hold until a second beep is heard
(about 15 seconds). Ensure other intercoms are not
activated during this time. Intercoms in the network
that are on will signal during the clearing process.
Once memory is clear the intercom can be
programmed to a new network.
Static and feedback is heard in intercom.
The intercoms are too close to each other. A cordless
phone, cell phone, or other radio devices can also
cause static.
Using the Intercom with Repeaters.
When using Intercom with Repeaters clear memory of
intercom (see above) before programming to
Repeaters.
Intercom is sending audio while no buttons are
pressed.
The sending intercom is set to Monitoring Mode or
Voice Activation Mode and will activate when sound is
heard. It can be taken out of Monitoring Mode by
pressing the Talk button. It can be taken out of Voice
Activation Mode by setting Dipswitch #1 to DOWN
position.
See Operation & Features.
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