Lexmark E260 Series User Manual
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Lexmark E260 Series User Manual

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See also: Administrator's Manual , Service Manual
Lexmark E260, E260d, and
E260dn Series
User's Guide
May 2008
www.lexmark.com
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.
All other trademarks are the property of their respective owners.
© 2008 Lexmark International, Inc.
All rights reserved.
740 West New Circle Road
Lexington, Kentucky 40550

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Summary of Contents for Lexmark E260 Series

  • Page 1 Lexmark E260, E260d, and E260dn Series User's Guide May 2008 www.lexmark.com Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. All other trademarks are the property of their respective owners.

  • Page 2: Table Of Contents

    Understanding the secondary error light sequences... 28 Understanding the secondary paper jam light sequences ... 34 Understanding the printer configuration menus...38 Printing the printer settings configuration sheet ... 38 Loading paper and specialty media...40 Setting the paper size and paper type...40 Configuring Universal paper settings...40...
  • Page 3 Printing...57 Printing a document...57 Printing on both sides of the paper...58 Printer models and printing on both sides of the paper... 58 Printing on both sides of the paper automatically... 58 Printing on both sides of the paper manually... 59 Printing specialty documents...60...
  • Page 4 Understanding printer messages...93 Checking the virtual display...93 List of status and error messages...93 Maintaining the printer...99 Cleaning the exterior of the printer...99 Storing supplies...99 Conserving supplies...99 Checking the status of supplies...100 Checking the status of supplies from a network computer ...100 Ordering supplies...101...
  • Page 5 Checking the device status...109 Viewing reports...109 Restricting access to printer menus...110 Setting up e-mail alerts...110 Configuring supply notifications...111 Copying printer settings to other printers...111 Clearing jams...113 Avoiding jams...113 Accessing jam areas...114 Understanding jam lights and access locations...114 Clearing jams behind the photoconductor kit and toner cartridge...118 Clearing jams from the standard exit bin...120...
  • Page 6 Page that jammed does not reprint after the jam is cleared ...131 Solving print quality problems...131 Isolating print quality problems...131 Blank pages...132 Characters have jagged or uneven edges ...132 Clipped images...132 Gray background ...133 Ghost images...133 Incorrect margins...134 Paper curl...134 Print is too dark...134 Print is too light ...135 Skewed print...136...

  • Page 7: Safety Information

    CAUTION—HOT SURFACE: The fuser and the inside of the printer near the fuser may be hot. To reduce the risk of injury from a hot component, allow the surface to cool before removing paper from this area.

  • Page 8: Learning About The Printer

    For e-mail support, visit our Web site: E-mail support www.lexmark.com. Where to find You can find the Setup information on the side of the printer box or on the Lexmark Web site at www.lexmark.com. Where to find Help, or Help •...

  • Page 9: Printer Configurations

    Printer configurations Basic model The following illustration shows the printer front with its basic features or parts: Front door release button Paper stop Standard exit bin Printer control panel System board door Standard 250-sheet tray (Tray 1) Manual feeder door...
  • Page 10 Parallel port Printer power cord socket Power button (On/Off switch) Locking device The Ethernet port is a feature on network models only. Configured models The following illustration shows the printer configured with an optional 250-sheet drawer: Learning about the printer...
  • Page 11 Standard exit bin Printer control panel System board door Standard 250-sheet tray (Tray 1) Optional 250-sheet drawer (Tray 2) Manual feeder door Front door The following illustration shows the printer configured with an optional 550-sheet drawer: Learning about the printer...

  • Page 12: Understanding The Printer Control Panel

    Printer control panel System board door Standard 250-sheet tray (Tray 1) Optional 550-sheet drawer (Tray 2) Manual feeder door Front door Understanding the printer control panel The printer control panel features six lights and two buttons. Learning about the printer...
  • Page 13 Item Error light Jam light Load paper light Toner light Ready light Continue button Stop button Learning about the printer...

  • Page 14: Additional Printer Setup

    Additional printer setup Selecting a location for the printer When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install any options, leave enough room for them also. It is important to: •...

  • Page 15: Installing Internal Options

    CAUTION—SHOCK HAZARD: When accessing the system board, turn the printer off, and then unplug the power cord from the wall outlet before continuing. If you have other devices attached to the printer, then turn them off as well and unplug any cables going to the printer.

  • Page 16: Installing A Memory Card

    CAUTION—SHOCK HAZARD: If you are installing internal options, memory cards, flash memory, or a firmware card after setting up the printer, turn the printer off and unplug it from the wall outlet before continuing. If you have other devices attached to the printer, then turn them off as well and unplug any cables going to the printer.

  • Page 17: Installing Hardware Options

    The printer supports one optional drawer; you can install a 250- or 550-sheet drawer. CAUTION—SHOCK HAZARD: If you are installing an optional drawer after setting up the printer, then turn the printer off and unplug the power cord from the wall outlet before continuing Unpack the drawer, and then remove any packing material from the outside of the drawer.

  • Page 18: Attaching Cables

    Connect the printer to a computer or a network. • For a local connection, use a USB or parallel cable. • For a network connection, use an Ethernet cable. Connect the power cord to the printer first and then to a wall outlet. Additional printer setup...

  • Page 19: Installing Printer Software

    Printer power cord socket Installing printer software A printer driver is software that lets the computer communicate with the printer. The printer software is typically installed during the initial printer setup. If you need to install the software after setup, follow these instructions: For Windows users Close all open software programs.
  • Page 20 From the Finder desktop, double-click the printer CD icon that automatically appears. Double-click the Install icon. Follow the instructions on the screen. Using the World Wide Web Go to the Lexmark Web site at www.lexmark.com. From the Drivers & Downloads menu, click Driver Finder.

  • Page 21: Interpreting The Printer Control Panel Lights

    Understanding the printer control panel light sequences Understanding the primary light sequences Printer control panel The printer control panel features six lights and two buttons. The lights can be on, off, blinking, or blinking slowly. Light sequence Service Error - Blinking...
  • Page 22 Replace PC Kit - Blinking - Blinking - On Ready - On (green) Power Saver - On (yellow) Interpreting the printer control panel lights What you can do Replace the photoconductor kit. Send a job to print. Send a job to print.
  • Page 23 - Slowly Blinking Busy - Blinking Flushing Buffer - Blinking - Blinking Interpreting the printer control panel lights What you can do Use Hex Trace to troubleshoot printing problems. Wait or press Wait until the printer returns to the Ready state.
  • Page 24 - On Invalid Engine Code or Invalid Network Code - On - On Interpreting the printer control panel lights What you can do Wait for the light sequence to clear. Wait for the light sequence to clear. Press and release...
  • Page 25 Cartridge region mismatch - On - On Close front door - On Interpreting the printer control panel lights What you can do Press and release either to return to the Ready state. Replace the toner cartridge with one suitable for your region.
  • Page 26 Load paper in manual feeder - On Remove paper from the standard output bin - Blinking Interpreting the printer control panel lights What you can do Load paper in Tray 1 or Tray 2. Load paper in the manual feeder.
  • Page 27 The following light sequences show that there is a secondary error code or secondary jam code to read: Light sequence Printer error - On - On Interpreting the printer control panel lights What you can do • Press and release the light sequence and continue processing the print job.

  • Page 28: Understanding The Secondary Error Light Sequences

    - On Understanding the secondary error light sequences When the lights are on simultaneously, press Printer control panel Interpreting the printer control panel lights What you can do Press twice quickly to see the secondary paper jam code. For more information, see “Understanding the...
  • Page 29 - On - On - On Network interface errors - On - On - On Interpreting the printer control panel lights What you can do • Simplify the page by reducing the amount of text, graphics, fonts, or macros. •...
  • Page 30 - Blinking - On Host interface disabled - On - Blinking - Blinking - On Interpreting the printer control panel lights What you can do Install additional printer memory. Reestablish the connection with the network. Press to clear the code. The printer discards any print jobs previously sent.
  • Page 31 - On - On - On - On Invalid engine code - On - On - On Interpreting the printer control panel lights What you can do • Press and continue the print job. • Press and release the print job.
  • Page 32 - On Invalid refill, Change cartridge - On - Blinking - On Interpreting the printer control panel lights What you can do Download valid network code to the internal print server. Replace the toner cartridge with one that is suitable for your region.
  • Page 33 - On Cartridge part number unsupported by device - On - On - On Interpreting the printer control panel lights What you can do Replace the toner cartridge. For more information, see “Replacing the toner cartridge” on page 102. Remove the unsupported toner cartridge, and then replace it with a supported toner cartridge.

  • Page 34: Understanding The Secondary Paper Jam Light Sequences

    Press and release jam light sequence which can help pinpoint the site of the jam. Be sure to check all areas of the printer to ensure all the paper is removed. Once the jam is cleared, press...
  • Page 35 - On 231.yy Paper jam - On - Blinking - On Interpreting the printer control panel lights What you can do to access the jam Remove the photoconductor kit and toner cartridge unit. Open the front door, and then open the rear door.
  • Page 36 - On 235.yy Paper jam - On - Blinking - Blinking - On Interpreting the printer control panel lights What you can do to access the jam Try one or more of the following: • Remove Tray 1. • Open the front door, and then open the rear door.
  • Page 37 - On 24x.yy Paper jam - On - On - On - On Interpreting the printer control panel lights What you can do to access the jam Try one or more of the following: • Remove Tray 1. • Remove the photoconductor kit and toner cartridge unit.

  • Page 38: Understanding The Printer Configuration Menus

    Printing the printer settings configuration sheet The printer settings configuration sheet shows the current configuration settings. It also provides instructions on how to navigate through the configuration menus to select and save new settings. To print the printer settings configuration sheet: Turn the printer off.
  • Page 39 Home Menu - On - On - On - On Press until all the lights cycle. The printer settings configuration sheet prints. Note: The sheet prints only when the home menu light sequence is on. Interpreting the printer control panel lights...

  • Page 40: Loading Paper And Specialty Media

    Type the printer IP address in the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section.

  • Page 41: Loading The Standard 250-Sheet Tray

    Loading the standard 250-sheet tray The printer has two trays to select from: the standard tray (Tray 1), also known as the 250-sheet tray, and either the optional 250-sheet tray or the optional 550-sheet tray (Tray 2). Only one optional drawer (which includes an optional tray) may be attached to the printer at one time.
  • Page 42 - On Squeeze the width guide tabs, and then slide them to the sides of the tray. The width guides move in unison. Squeeze the length guide tabs together, and then slide the length guide to the correct position for the paper size being loaded.
  • Page 43 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. Load the paper stack toward the back of the tray as shown with the recommended print side facedown. Note: Notice the maximum fill line.
  • Page 44 Squeeze the width guide tabs on the right guide, and slide the width guides to lightly touch the side of the stack. Insert the tray. If a different type of paper was loaded than the type previously loaded in the tray, change the Paper Type setting. For more information, see “Setting the paper size and paper type”...

  • Page 45: Loading The Optional 250- Or 550-Sheet Tray

    Loading the optional 250- or 550-sheet tray Only one optional drawer, which includes either a 250- or 550-sheet tray, may be attached to the printer at a time. Regardless of the number of sheets in the optional tray, it is referred to as Tray 2.

  • Page 46: Using The Manual Feeder

    Using the manual feeder The manual feeder is located inside the manual feeder door of the printer and can feed only one sheet of paper at a time. You can use the manual feeder to quickly print on paper types or sizes that are not currently loaded in the tray.

  • Page 47: Using The Standard Exit Bin And Paper Stop

    Do not leave the paper stop in the open position if you are printing on transparencies. Doing so may cause creases in the transparencies. • When moving the printer to another location, make sure the paper stop is closed. Paper capacities The capacities of the trays and the manual feeder are based on 75 g/m...

  • Page 48: Linking And Unlinking Trays

    To initiate tray linking from a networked printer, access the Embedded Web Server: Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, print a network setup page and locate the IP address in the TCP/IP section.

  • Page 49: Unlinking Trays

    Access the Embedded Web Server by typing the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section.

  • Page 50: Changing A Custom Type Name

    Changing a Custom Type <x> name If the printer is on a network, you can use the Embedded Web Server to define a name other than Custom Type <x> for each of the custom paper types that are loaded. When a Custom Type <x> name is changed, the menus display the new name instead of Custom Type <x>.

  • Page 51: Paper And Specialty Media Guide

    Moisture content The amount of moisture in paper affects both print quality and the ability of the printer to feed the paper correctly. Leave paper in its original wrapper until it is time to use it. This limits the exposure of paper to moisture changes that can degrade its performance.

  • Page 52: Unacceptable Paper

    Preprinted papers with chemicals that may contaminate the printer • Preprinted papers that can be affected by the temperature in the printer fuser • Preprinted papers that require a registration (the precise print location on the page) greater than ±2.3 mm (±0.9 in.), such as optical character recognition (OCR) forms...

  • Page 53: Using Recycled Paper And Other Office Papers

    Before using these types of paper for laser (electrophotographic) printing, consult your paper supplier. Remember that these are general guidelines only and that paper meeting these guidelines may still cause paper feeding problems in any laser printer (for example, if the paper curls excessively under normal printing conditions).

  • Page 54: Supported Paper Sizes, Types, And Weights

    Note: For an unlisted paper size, select the closest larger listed size. For information on card stock and labels, see the Card Stock & Label Guide. Paper types and weights supported by the printer The printer engine and the duplex path support 60–90 g/m 60–163 g/m (16–43 lb) paper weights.

  • Page 55: Paper Sizes Supported By The Printer

    Paper sizes supported by the printer Paper size Dimensions 210 x 297 mm (8.3 x 11.7 in.) 148 x 210 mm (5.8 x 8.3 in.) 105 x 148 mm (4.1 x 5.8 in.) 184 x 267 mm Executive (7.3 x 10.5 in.)
  • Page 56 Paper size Dimensions 10 Envelope 105 x 241 mm (4.1 x 9.5 in.) Other Envelope 229 x 356 mm (9 x 14 in.) A6 is supported only for grain long papers. This size setting formats the page for 216 x 356 mm (8.5 x 14 in.) unless the size is specified by the software application. If a paper size you want to use is not listed, configure a Universal paper size.

  • Page 57: Printing

    Printing This chapter covers printing, printer reports, and job cancellation. Selection and handling of paper and specialty media can affect how reliably documents print. For more information, see “Avoiding jams” on page 113 and “Storing paper” on page 53. Printing a document Load paper into a tray or feeder.

  • Page 58: Printing On Both Sides Of The Paper

    If your printer is on a network, then type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section.

  • Page 59: Printing On Both Sides Of The Paper Manually

    • To duplex all print jobs, select Duplex in the Finishing menu. To access the Finishing menu, open the Local Printer Settings Utility for Windows or Printer Settings for Macintosh. One of these utilities installs with the printer software.

  • Page 60: Printing Specialty Documents

    After printing the first set of pages, flip and reload the stack of printouts. Repeat steps 1 and 2. From the “Pages to print” or Print menu, select to print the even-numbered pages. Click Print. Printing specialty documents Tips on using letterhead Page orientation is important when printing on letterhead.

  • Page 61: Tips On Using Transparencies

    Source or process Manual feeder (simplex printing) Manual feeder (duplex printing) Note: Check with the manufacturer or vendor to determine whether the chosen preprinted letterhead is acceptable for laser printers. Tips on using transparencies Print samples on the transparencies being considered for use before buying large quantities. When printing on transparencies: •...

  • Page 62: Tips On Using Labels

    Note: Labels can be printed at a higher fusing temperature up to 220°C (428°F) if Label Weight is set to Heavy. Select this setting using the Embedded Web Server, or from the printer control panel Paper menu. –...

  • Page 63: Tips On Using Card Stock

    After Booklet is selected, the 2-sided printing options remain at the last setting used. • Booklet options are unavailable if the duplex unit is installed on the printer but not added to the Installed Options. Printing information pages Printing the menu settings and network setup pages Print the menu settings page to review the current menu settings and to verify printer options are installed correctly.

  • Page 64: Printing The Print Quality Test Pages

    - On - On - On Press and release until you see the light sequence for print quality test pages, as indicated on the printer settings configuration page. Press and hold until all the lights cycle. After a few minutes, the print quality test pages print. The pages include: •...

  • Page 65: Setting Jam Recovery

    Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section.

  • Page 66: For Macintosh Users

    When you send a job to print, a small printer icon appears in the right corner of the taskbar. Double-click the printer icon. A list of print jobs appears in the printer window. Select a job to cancel. From the keyboard, press Delete.

  • Page 67: Understanding Printer Menus

    Understanding printer menus A number of menus are available to make it easy for you to change printer settings. You may print a menus list by printing the menu settings and network setup pages. Access the menus from a networked printer by using the Embedded Web Server.

  • Page 68: Using The Embedded Web Server

    Standard Network Standard USB Parallel Using the Embedded Web Server If the printer is installed on a network, the Embedded Web Server is available for a range of functions: • Configuring printer settings • Checking the status of the printer supplies •...

  • Page 69: Installing The Local Printer Settings Utility

    To access the Embedded Web Server: Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, print a network setup page and locate the IP address in the TCP/IP section.

  • Page 70: Using The Finishing Menu

    Web browser. From the Settings tab, click Print Settings, and then click Finishing Menu. • If the printer is connected to a computer by a USB or parallel cable, open the Local Printer Settings Utility for Windows or Printer Settings for Macintosh. One of these utilities installs with the printer software. Quality •...

  • Page 71: Paper Menu

    If the same size and type of paper are in two trays and the Paper Size and Paper Type settings match, then the trays are automatically linked. When one tray is empty, the job prints using paper from the linked tray. • The A6 paper size is supported only in Tray 1. Understanding printer menus...
  • Page 72 Lets you specify the type of paper loaded in Tray 1 Notes: • Plain Paper is the factory default setting for Tray 1. • If available, a user-defined name will appear instead of Custom Type <x>. • Use this menu item to configure automatic tray linking. Understanding printer menus...
  • Page 73 Use this menu item to configure automatic tray linking. Lets you specify the type of paper being manually loaded Note: Plain Paper is the factory default setting. Lets you specify the type of envelope being manually loaded Note: Envelope is the factory default setting. Understanding printer menus...

  • Page 74: Paper Texture Menu

    • Rough is the factory default setting for Bond. • When Rough Texture is the setting selected for Select Type, Rough is the only Select Texture setting available. • Settings appear only if the paper is supported. Understanding printer menus...

  • Page 75: Paper Weight Menu

    When Heavy Weight is the setting selected for Select Type, Heavy is the only Select Weight setting available. • Settings appear only if the paper is supported. Description Specifies the paper type Note: After you select the type of paper, the Set Loading menu appears. Understanding printer menus...

  • Page 76: Custom Types Menu

    Millimeters is the international factory default setting. Sets the portrait width Notes: • If the width exceeds the maximum, then the printer uses the maximum width allowed. • 8.5 inches is the US factory default setting. Inches can be increased in 0.01-inch increments.

  • Page 77: Settings Menu

    Korean Japanese Description Sets the portrait height Notes: • If the height exceeds the maximum, then the printer uses the maximum height allowed. • 14 inches is the US factory default setting. Inches can be increased in 0.01-inch increments. •...

  • Page 78: Quiet Mode

    Single means the Toner is low message will appear and the indicator light will blink red. Sets the amount of time in minutes the printer waits after a job is printed before it goes into a reduced power state Note: Disabled does not appear unless Energy Conserve is Off.

  • Page 79: Setup Menu

    Off is the factory default setting. Off prints a partial page when there is not enough memory to print the whole page. • On sets the printer to process the whole page so that the entire page prints. Returns the printer settings to the factory default settings Notes: •...

  • Page 80: Finishing Menu

    Flash appears only if a flash option is installed. • Storing downloads in RAM is temporary. Specifies how the printer handles temporary downloads, such as fonts and macros stored in RAM, when the printer receives a job that requires more memory than is available Notes: •...

  • Page 81: Separator Sheets

    • Multi-Purpose Feeder appears as a value only if it is a supported option on the printer and if Configure MP is set to Cassette. Specifies that multiple-page images be printed on one side of a sheet of paper. Notes: •...

  • Page 82: Quality Menu

    Positioning depends on the number of images and whether the images are in portrait or landscape orientation. Specifies the orientation of a multiple-page sheet Notes: • Auto is the factory default setting. The printer chooses between portrait and landscape. • Landscape uses long edge. •...

  • Page 83: Postscript Menu

    • Resident is the factory default setting. • A formatted flash memory option card must be installed in the printer and operating properly for this menu item to be available. • The flash memory option cannot be Read/Write, Write, or password-protected.
  • Page 84 60 is the US factory default setting. 64 is the international default setting. • The printer sets the amount of space between each line based on the Lines per Page, Paper Size, and Orientation settings. Select the desired Paper Size and Orientation before setting Lines per Page.

  • Page 85: Network/Ports Menu

    Displays the factory default setting assigned to each tray, drawer, or feeder Returns all tray, drawer, and feeder assignments to the factory default settings Description Sets the printer to automatically switch to PCL emulation when a print job requires it, regardless of the default printer language Notes: •...

  • Page 86: Network Card Menu

    • When the Off setting is used, the printer uses PCL emulation if PCL SmartSwitch is set to On. It uses the default printer language specified in the Setup menu if PCL SmartSwitch is set to Off. Sets the printer to perform the special processing required for bidirectional...

  • Page 87: Tcp/Ip Menu

    A setting value of 0 disables the timeout. • If a value of 1–9 is selected, the setting is saved as 10. Allows the printer to print a banner page. Note: Off is the factory default setting. Description Specifies whether to activate TCP/IP Note: On is the factory default setting.

  • Page 88: Ipv6 Menu

    Lets you view or change the setting Note: This is a four-field IP address. Description Enables IPv6 in the printer Note: On is the factory default setting. Enables the network adapter to accept the automatic IPv6 address configuration entries provided by a router Note: On is the factory default setting.

  • Page 89: Usb Menu

    * is the factory default setting. Description Sets the printer to automatically switch to PCL emulation when a print job received through a USB port requires it, regardless of the default printer language Notes: •...

  • Page 90: Parallel Menu

    • When the Off setting is used, the printer uses PCL emulation if PCL SmartSwitch is set to On. It uses the default printer language specified in the Setup menu if PCL SmartSwitch is set to Off. Understanding printer menus...

  • Page 91: Parallel Buffer

    The parallel buffer size setting can be changed in 1-K increments. • The maximum size allowed depends on the amount of memory in the printer, the size of the other link buffers, and whether Resource Save is set to On or Off.
  • Page 92 Sets the network address, netmask, and gateway information for an external print server that is attached to the printer using a parallel cable. Note: This menu is available only if the printer is attached to an external print server through the parallel port.

  • Page 93: Understanding Printer Messages

    To access the Embedded Web Server, type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section.

  • Page 94: Not Ready

    Ready state. Power Saver The printer is saving power while it waits for the next print job. Send a job to print to take the printer out of Power Saver mode. Programming Engine Code DO NOT POWER OFF Wait for the message to clear.

  • Page 95: Yy Replace Defective Or Missing Cartridge

    Waiting The printer has received a job to print, but is waiting for additional data. Try one or more of the following: • Press to print the contents of the buffer. • Cancel the current print job. 31.yy Replace defective or missing cartridge The toner cartridge is either missing or not functioning properly.

  • Page 96: Standard Network Software Error

    The photoconductor kit is exhausted. Install a new photoconductor kit. 42.xy Cartridge region mismatch Replace the toner cartridge with one that is correct for the region where you purchased your printer. 200.yy Paper jam The message indicates either where the paper is jammed or the number of pages jammed.
  • Page 97 Press to continue printing. 231.yy Paper jam Note: This message appears only if the printer has a duplex unit. The message indicates either where the paper is jammed or the number of pages jammed. Open the front door. Open the rear door.
  • Page 98 The message indicates either where the paper is jammed or the number of pages jammed. Remove the jam from the standard exit bin. Check the paper size to ensure that it is supported by the printer. Press to continue printing.

  • Page 99: Maintaining The Printer

    Make sure all areas of the printer are dry before beginning a new print job. Storing supplies Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you are ready to use them.

  • Page 100: Checking The Status Of Supplies

    Open the Embedded Web Server by typing the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, print a network setup page and locate the IP address in the TCP/IP section.

  • Page 101: Ordering Supplies

    In other countries or regions, visit the Lexmark Web Site at www.lexmark.comor contact the place where you purchased the printer. Note: All life estimates for printer supplies assume printing on letter- or A4-size plain paper. Ordering toner cartridges...

  • Page 102: Ordering A Photoconductor Kit

    Ordering a photoconductor kit Depending on your printer model, the printer issues a message or a light sequence to let you know the photoconductor kit is near its end of life. At this time, order a photoconductor kit. You can also see the status of the photoconductor kit by printing a network setup page.
  • Page 103 Install the new toner cartridge by aligning the rollers on the toner cartridge with the arrows on the tracks of the photoconductor kit. Push the toner cartridge in as far as it will go. The cartridge clicks into place when correctly installed. Close the front door. Maintaining the printer...

  • Page 104: Replacing The Photoconductor Kit

    Replacing the photoconductor kit The printer notifies you when the photoconductor kit reaches a page maximum. The printer does this by displaying the “Photoconductor life warning” light sequence or the “Replace photoconductor” light sequence. Light sequences Photoconductor life warning - Blinking...
  • Page 105 To replace the photoconductor kit: Open the front door by pressing the button on the left side of the printer and lowering the front door. Pull the photoconductor kit and toner cartridge together as a unit out of the printer by pulling on the toner cartridge handle.
  • Page 106 Push the toner cartridge in until it clicks into place. Install the unit into the printer by aligning the arrows on the guides of the unit with the arrows in the printer. Push the unit as far as it will go.

  • Page 107: Recycling Lexmark Products

    Disconnect all cords and cables from the printer before moving it. • Lift the printer off of the optional drawer and set it aside instead of trying to lift the drawer and printer at the same time. Note: Use the handholds located on both sides of the printer to lift it off the optional drawer.

  • Page 108: Administrative Support

    If your printer is on a network, access the Embedded Web Server: Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, print a network setup page and locate the IP address in the TCP/IP section.

  • Page 109: Checking The Device Status

    To access the device status: Type the printer IP address in the address field of your Web browser. Note: If you do not know the IP address of the printer, print a network setup page and locate the IP address in the TCP/IP section.

  • Page 110: Restricting Access To Printer Menus

    Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section.

  • Page 111: Configuring Supply Notifications

    Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section.
  • Page 112 Enter the IP addresses of the source and target printers. Note: To add additional target printers, click the Add Target IP button. Click Copy Printer Settings. Administrative support...

  • Page 113: Clearing Jams

    Make sure all paper sizes and paper types are set correctly. • Make sure all printer cables are attached correctly. For more information, see the setup documentation. light to come on before removing a tray. The light to come on.

  • Page 114: Accessing Jam Areas

    Accessing jam areas Open doors and remove trays to access jam areas. The following illustration shows possible jam areas: Access point Description Push button to open the front door. Inside this door is the unit housing the toner cartridge and photoconductor kit.
  • Page 115 - On - On Try one of the following: • Remove Tray 1. • Open the front door, and then remove the photoconductor kit and toner cartridge unit. 201.yy Paper jam - On - On - On Open the front door, and then remove the photoconductor kit and toner cartridge unit. 202.yy Paper jam - On - On...
  • Page 116 231.yy Paper jam - On - Blinking - On Open the front door, and then open the rear door. 233.yy Paper jam - On - Blinking - Blinking - On Try one of the following: • Remove Tray 1, and then depress the lever. •...
  • Page 117 - On - Blinking - On Try one of the following: • Open the front door, and then open the rear door. • Remove Tray 1, and then depress the lever. 235.yy Paper jam - On - Blinking - Blinking - On Remove the jam from the standard exit bin.

  • Page 118: Clearing Jams Behind The Photoconductor Kit And Toner Cartridge

    251.yy Paper jam - On - On - On - On Remove the jam from the manual feeder. Clearing jams behind the photoconductor kit and toner cartridge Push the release button, and then lower the front door. Clearing jams...
  • Page 119 Lift and pull the unit containing the photoconductor kit and the toner cartridge out of the printer. Set the unit aside on a flat, clean surface. Warning—Potential Damage: Do not touch the photoconductor on the underside of the photoconductor kit.

  • Page 120: Clearing Jams From The Standard Exit Bin

    Clearing jams from the standard exit bin A duplex print job was sent to the printer using a paper size not supported for duplex printing. A sheet is jammed in the standard exit bin. To remove the jam, gently pull the sheet straight out of the standard exit bin.
  • Page 121 Remove the jammed paper. If necessary, depress the lever to free the paper and remove the jam. Insert the tray. Press to continue printing. Clearing jams...

  • Page 122: Clearing Jams From Tray 2

    Clearing jams from Tray 2 To see whether paper is jammed in or behind Tray 2: Remove Tray 2. Remove the jammed paper. Clearing jams...

  • Page 123: Clearing Jams In The Manual Feeder

    Insert the tray. Press to continue printing. Clearing jams in the manual feeder Paper jammed in the manual feeder can usually be grasped and pulled straight out. If the jam cannot be removed this way, check for jammed paper behind the photoconductor kit and toner cartridge unit. For more information, see “Clearing jams behind the photoconductor kit and toner cartridge”...

  • Page 124: Clearing Jams Behind The Rear Door

    Clearing jams behind the rear door If the paper is exiting the printer, pull the paper out. If the paper is not exiting the printer: Push the release button, and then lower the front door. Pull open the rear door.
  • Page 125 Remove the jammed paper. Close both the front and rear doors. Press to continue printing. Clearing jams...

  • Page 126: Troubleshooting

    All options are properly installed. • The printer driver settings are correct. Once you have checked each of these possibilities, turn the printer off, wait for about 10 seconds, and then turn the printer back on. This often fixes the problem. Solving printing problems Jobs do not print These are possible solutions.

  • Page 127: Multiple-Language Pdfs Do Not Print

    Paper menu, do one of the following: • If the printer is on a network, access the Embedded Web Server by typing the IP address of the printer in the address bar of a Web browser. From the Settings tab, click Paper Menu •...

  • Page 128: Incorrect Characters Print

    - Slowly blinking Make sure the printer is not in Hex Trace mode. If the “Hex Trace mode” light sequence appears, you must exit Hex Trace mode before you can print your job. To exit Hex Trace mode, turn the printer off and back on.

  • Page 129: Solving Option Problems

    Print a menu settings page and check to see if the option is listed in the Installed Options list. If the option is not listed, reinstall it. AKE SURE THE OPTION IS SELECTED From the program you are using, select the option. Mac OS 9 users should make sure the printer is set up in the Chooser. Drawers These are possible solutions.

  • Page 130: Memory Card

    ESET THE PRINTER Turn the printer off, wait about 10 seconds, and then turn the printer on. Memory card Make sure the memory card is securely connected to the printer system board. Solving paper feed problems Paper frequently jams These are possible solutions. Try one or more of the following: HECK THE PAPER Use recommended paper or specialty media.

  • Page 131: Page That Jammed Does Not Reprint After The Jam Is Cleared

    If the printer is on a network, access the Embedded Web Server: Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, print a network setup page and locate the IP address in the TCP/IP section.

  • Page 132: Blank Pages

    If the printer still prints blank pages, it may need to be serviced. For more information, contact Customer Support. Characters have jagged or uneven edges If you are using downloaded fonts, verify that the fonts are supported by the printer, the host computer, and the software program.

  • Page 133: Gray Background

    • If the printer is on a network, access the Embedded Web Server by typing the printer IP address into the address field of your Web browser. From the Settings tab, click Print Settings.

  • Page 134: Incorrect Margins

    Incorrect margins HECK THE PAPER GUIDES Move the guides in the tray to the correct positions for the paper size loaded. HECK THE APER IZE SETTING Make sure the Paper Size setting matches the paper loaded in the tray. HECK THE AGE SIZE SETTING Before sending the job to print, specify the correct page size in Print Properties or the software program.

  • Page 135: Print Is Too Light

    HECK THE DARKNESS BRIGHTNESS The Toner Darkness setting is too dark, the Brightness setting is too dark, or the Contrast setting is too high. • From Print Properties, change these settings. Note: This solution applies to Windows users only. • From the Quality menu, change these settings.

  • Page 136: Skewed Print

    Move the guides in the tray to the correct positions for the paper size loaded. HECK THE PAPER Make sure you are using paper that meets the printer specifications. Toner fog or background shading appears on the page These are possible solutions. Try one or more of the following: HE TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge.

  • Page 137: Toner Specks

    HERE IS TONER IN THE PAPER PATH Contact Customer Support. Transparency print quality is poor HECK THE TRANSPARENCIES Use only transparencies recommended by the printer manufacturer. HECK THE APER YPE SETTING Load transparencies, and make sure the Paper Type setting is set to Transparency.

  • Page 138: Streaked Vertical Lines

    HE TONER MAY SMEAR WHEN PAPER IS FED FROM A SPECIFIC SOURCE From Print Properties, the print dialog, or the printer control panel, select another tray or feeder to feed the paper for the job. HE TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge.

  • Page 139: Solid Black Or White Streaks Appear On Transparencies Or Paper

    You need to know your printer model type and serial number. For more information, see the label on the inside top front cover of the printer. The serial number is also listed on the menu settings page.

  • Page 140: Notices

    Notices Product information Product name: Lexmark E260, E260d, E260dn Machine type: 4513 Model(s): 200, 220, 230 Machine type: 4562-d01, 4562-d02, 4562-gd1, 4562-gd2 4563-dn1, 4563-dn2, 4563-gd1, 4563-gd2 Edition notice May 2008 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS”...

  • Page 141: United States Government Rights

    All rights reserved. UNITED STATES GOVERNMENT RIGHTS This software and any accompanying documentation provided under this agreement are commercial computer software and documentation developed exclusively at private expense. Trademarks Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.

  • Page 142: Industry Canada Compliance Statement

    Technical Support, Lexmark International, Inc., S.A., Boigny, France. This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950. The following notices are applicable if your printer has a wireless network card installed Exposure to radio frequency radiation The radiated output power of this device is far below the radio frequency exposure limits of the FCC and other regulatory agencies.
  • Page 143 To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing. The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF fields in excess of Health Canada limits for the general population;...
  • Page 144 This product satisfies the limits of EN 55022; safety requirements of EN 60950; radio spectrum requirements of ETSI EN 300 328; and the EMC requirements of EN 55024, ETSI EN 301 489-1 and ETSI EN 301 489-17. Česky Společnost Lexmark International, Inc. tímto prohlašuje, že výrobek tento výrobek je ve shodě se základními požadavky a dalšími příslušnými ustanoveními směrnice 1999/5/ES.

  • Page 145: Noise Emission Levels

    Lexmark Web site at www.lexmark.com for your local sales office phone number. Static sensitivity notice This symbol identifies static-sensitive parts. Do not touch in the areas near these symbols without first touching the metal frame of the printer. Notices...

  • Page 146: Power Consumption

    Laser notice The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR Subchapter J for Class I (1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825-1.

  • Page 147: Off Mode

    The total product energy usage is the sum of each mode's energy usage. Statement of Limited Warranty Lexmark E260, E260d, E260dn Lexmark International, Inc., Lexington, KY This limited warranty applies to the United States and Canada. For customers outside the U.S., refer to the country- specific warranty information that came with your product.

  • Page 148: Extent Of Limited Warranty

    The warranty period starts on the date of original purchase as shown on the purchase receipt and ends 12 months later provided that the warranty period for any supplies and for any maintenance items included with the printer shall end earlier if it, or its original contents, are substantially used up, depleted, or consumed.

  • Page 149: Limitation Of Liability

    TO THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS OR REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO THIS PRODUCT, AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND SATISFACTORY QUALITY.
  • Page 150 BY USING THIS PRODUCT, YOU AGREE TO BE BOUND BY ALL THE TERMS AND CONDITIONS OF THIS SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENT. IF YOU DO NOT AGREE WITH THE TERMS OF THIS SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENT, PROMPTLY RETURN THE PRODUCT UNUSED AND REQUEST A REFUND OF THE AMOUNT YOU PAID.
  • Page 151 LICENSE GRANT. Lexmark grants you the following rights provided you comply with all terms and conditions of this Software License Agreement: Use. You may Use one (1) copy of the Software Program. The term “Use” means storing, loading, installing, executing, or displaying the Software Program. If Lexmark has licensed the Software Program to you for concurrent use, you must limit the number of authorized users to the number specified in your agreement with Lexmark.
  • Page 152 TAXES. You agree that you are responsible for payment of any taxes including, without limitation, any goods and services and personal property taxes, resulting from this Software License Agreement or your Use of the Software Program. LIMITATION ON ACTIONS. No action, regardless of form, arising out of this Software License Agreement may be brought by either party more than two years after the cause of action has arisen, except as provided under applicable law.

  • Page 153: Index

    Ethernet 18 parallel 18 USB 18 calling Customer Support 139 Canceling 93 canceling a job from the printer control panel 65 canceling a print job from Macintosh 65 from Windows 65 card stock tips 63 checking an unresponsive printer 126...
  • Page 154 62 letterhead guidelines 60 loading, manual feeder 60 loading, trays 60 light sequences on printer control panel 21, 28 primary 21 secondary error 28 secondary paper jam 34 linking trays 48 Load <src> with <x> 94 Load manual feeder with <x> 94...
  • Page 155 9 configurations 9 minimum clearances 14 moving 107 selecting a location 14 shipping 107 printer control panel 21, 28, 34 buttons 12 lights 12 printer message 201.yy Paper jam 97 printer messages 200.yy Paper jam 96 202.yy Paper jam 97 231.yy Paper jam 97...
  • Page 156 40 paper type 40 TCP/IP address 87 Universal Paper Size 40 Setup menu 79 shipping the printer 107 Size/Type menu 71 standard 250-sheet tray loading 41 standard exit bin, using 47 status of supplies, checking 100 storing...

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