Cisco IP Phone 7962 User Guide
Answering Calls
Placing Calls
Redial
Hold
Call Operations
To answer a call
Lift handset or press Speaker button (if enabled)
nd
To answer a 2
incoming call on that same line,
press Answer softkey (first call is automatically
put on hold).
To toggle between callers, use Navigation button
to select Resume or Hold softkeys.
To place a call
Lift handset and dial number OR
To place new call when you already have active
call, press Hold softkey then New Call. Use
Navigation key to select Resume and Hold
softkeys to toggle between the calls.
Dial 4 digits for internal calls
Dial 8 + number for external calls
Dial 8 1 + Long Distance number
To redial last number called
Press Redial softkey
To put callers on hold or resume calls
Press Hold softkey OR
Press Resume softkey to re-establish call
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