Troubleshooting - ZyXEL Communications NSA221 Quick Start Manual

Troubleshooting

Try the following if you cannot get to the NSA login
screen.
• Make sure the NSA is turned on.
• Check the NSA's cable connections. Make sure the
NSA's LAN LED (located on the LAN port) is on or
flashing.
• If you were trying to login directly by typing the server
name (default nsa320) into your web browsers
address field, make sure you typed it correctly. If it still
doesn't work, try using the NAS Starter Utility.
• Make sure your computer's IP address is in the same
subnet as the NSA's IP address. You can use the NAS
Starter Utility to find the NSA's IP address. See the
User's Guide appendix on setting up your computer's
IP address for how to change your computer's IP
address. Skip this if you know that there are routers
between your computer and the NSA (like if you are
connecting through the Internet).
• Ping the NSA from your computer. Make sure your
computer's Ethernet adapter is installed and
functioning properly. In a (Windows) computer, click
Start, (All) Programs, Accessories and then
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