Troubleshooting - Roland lucina ax-09 Owner's Manual

Troubleshooting

Problem
Power.won't.turn.on
Three.dots.are.blinking.in.the.
display
No.sound
No.sound.from.an.external.MIDI.
device
The.volume.level.of.the.instrument.
connected.to.EXT.IN.jack.is.too.low
Something.is.wrong.with.the.pitch
Can't.play.back.audio.files.from.
USB.memory
USB.memory.is.not.recognized/.
Files.are.not.shown
Can't.back.up.to.USB.memory
22
Items.to.check
Are the included AC adaptor and power cord correctly
connected to an AC outlet and to the Lucina AX-09?
Could the batteries have run low?
Are the batteries inserted in the correct orientation?
Battery power has run low.
Is the connected amp or speaker turned on?
Could the volume of the connected equipment be
lowered?
Could the [VOLUME] knob be set to the minimum
level?
Are the connections correct?
Do you hear sound when you connect headphones?
Could the volume have been lowered by pedal
operations, D Beam controller operations, or by MIDI
messages (volume messages or expression messages)
received from an external MIDI device?
Could you have selected a FAVORITE memory location
whose volume level is set to "0"?
Could you be using a connection cable that has a
built-in resistor?
Does the Lucina AX-09's MIDI transmit channel match
the connected device's MIDI receive channel?
Could you be using a connection cable that contains
a resistor?
For some tones, pitches in a certain range may sound different than the pitch of other tones.
It may be that the pitch was changed when you touched the touch controller, or when pitch bend messages were received from an
external MIDI device.
Could the Lucina AX-09's tuning be set inappropriately?
Audio files of a sample rate other than 44.1 kHz cannot
be played by the Lucina AX-09.
It may be that the audio file is of a file type that cannot
be played by the Lucina AX-09.
It may be that the audio file is damaged.
Check the format of the USB memory. The Lucina
AX-09 can use USB memory that is formatted as
FAT. (Normally, USB memory you purchase will
be formatted as FAT, and can be used without
reformatting.) USB memory that was formatted by
a computer with a file system other than FAT (for
example, as NTFS) will not be recognized by the Lucina
AX-09.
Could the USB memory be write protected?
Is there sufficient free space on the USB memory?
Check the format of the USB memory. The Lucina AX-09
can use USB memory that is formatted as FAT.
Action
Do not use any AC adaptor or power cord other than those supplied with
the Lucina AX-09. Doing so may cause malfunctions (p. 7).
Check the remaining battery power (p. 6).
Open the battery compartment, and verify that the batteries are oriented
correctly (p. 6).
Replace the batteries as soon as possible (p. 6).
Turn on the power of the connected amp or speaker.
Adjust the volume of the connected equipment.
Adjust the [VOLUME] knob.
Make the correct connections (p. 8).
If you hear sound in the headphones, it may be that the connection
cable is broken, or that your amp or mixer has malfunctioned. Check your
connection cable and equipment once again.
Press the pedal, move your hand above the D Beam controller, or check
the controller settings.
Increase the volume level (p. 16).
Use a connection cable that does not have a built-in resistor (such as one
from the Roland PCS series).
Set the Lucina AX-09's transmit channel to match the connected device's
receive channel (p. 20).
Use a connection cable that does not contain a resistor.
Check the master tune setting and the key scale tune setting (p. 17).
Please use audio files whose sample rate is 44.1 kHz.
Use an audio file of a type listed in "Audio files that can be played" (p. 15).
Check the audio file.
Use your computer to format the USB memory as FAT. (The Lucina AX-09
is not able to format USB memory.)
In Computer (or My Computer), right-click the USB drive, choose "Format, "
and choose "FAT" as the file system to format the drive as FAT. For more
about how to format USB memory, refer to your computer's owner's
manual.
Turn off the write-protect setting.
Use USB memory that has sufficient free space.
(Refer to the item "USB memory is not recognized/ Files are not shown. " )