Troubleshooting - BenQ SX930 User Manual

Troubleshooting

Problem
There is no power from the power
cable.
The projector does
not turn on.
Attempting to turn the projector on
again during the cooling process.
The lamp cover is not securely
attached.
The video source is not turned on or
connected correctly.
The projector is not correctly
No picture.
connected to the input source device.
The input source has not been
correctly selected.
The connection cables are not
Image is unstable. securely connected to the projector
or the signal source.
The projection lens is not correctly
focused.
Picture is blurred.
The projector and the screen are not
aligned properly.
The batteries are out of power.
Remote control does There is an obstacle between the
not work correctly. remote control and the projector.
You are too far away from the
projector.
The 3D glasses are out of battery.
The settings in the 3D menu are not
set correctly.
3D content does not
Your Blu-ray Disc is not in 3D
display correctly
format.
The input source has not been
correctly selected.
Cause
Plug the power cable into the AC inlet on the
rear of the projector, and plug the power
cable into to the power outlet. If the power
outlet has a switch, make sure that it is
switched on.
Wait until the cooling down process has
completed.
Correctly attach the lamp cover.
63.)
Turn the video source on and check that the
signal cable is connected correctly.
17.)
Check the connection.
Select the correct input source with the
Source keys on the remote control or
SOURCE on the projector.
Correctly connect the cables to the
appropriate terminals.
Adjust the focus of the lens using the focus
ring.
Adjust the projection angle and direction as
well as the height of this projector if
necessary.
Replace both of the batteries with new ones.
(See page 7.)
Remove the obstacle.
Stand within 8 meters (26.2 feet) of the
projector.
Recharge the 3D glasses.
Correctly set the settings in the 3D menu.
Use a 3D
Select the correct source with the SOURCE
key on the projector or remote control.
Remedy
(See page 21.)
(See page 17.)
(See page 22.)
(See page 17.)
(See page 27.)
(See page 27.)
(See page 7.)
(See page 7.)
Blu-ray Disc
and try again.
Additional information
(See page
(See page
67