Error Codes - Sartorius la series Operating Instructions Manual

Electronic analytical and precision balances masterpro series
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Display/Problem
Err 31
Print fct. blocked
Ref.wt. too light
Cannot update
xxxxx
Not a number
Too low
xxxxx
Too high
Too many char.
Wrong line format
Limits unequal
for unit
Equation too long
Err 10
x
:
x =
1
:
2
x =
:
x =
3
:
4
x =
"Checkerboard" pattern displayed
continuously
Err 320
Err 340
Err 341
No WP
blocked
The special code
J
remains displayed
The weight readout
changes constantly
The weight readout is
obviously wrong
If any other errors occur, contact your local Sartorius Service Center!
Cause
Interface handshake interrupted
(XOFF, CTS)
Error in storing reference weight
(with the counting or weighing-
in-percent application)
Reference updating not possible
(with the counting application)
Input wrong (with any application pro-
gram), e.g., alphabetic input not allowed application programs
Input text too long
Configured printout, printout memory
and 16-character format selected
Unit entered for tolerance limits in check- Adjust tolerance limits
weighing different from the appl. used
Equation exceeds 28 characters
informulation
Key is stuck
Key pressed when switching on
the balance:
N (F1, F2, F5, F6), c
D, N (F3), 0, 3, 4, 9
2, 5, 6, ., p, t-right
1, 7, 8, N (F4), a, t-left
M key was pressed when turning on
the balance, or is stuck
Operating program memory defective
Operating parameter (EEPROM)
is wrong
RAM lost data
Factory settings deleted
Battery needs to be rechearged
Weighing platform is defective
Function blocked
None of the keys has been pressed
since the balance was turned on
Unstable ambient conditions
Too much vibration, or the balance
is exposed to a draft
A foreign object is caught between
the pan and the balance housing
The balance has not been
calibrated/adjusted
The balance was not tared
before weighing
The balance is not level
The dust cover is caught under the
weighing pan

Error Codes

Solution
Transmit XON, then CTS
Weight too light or there is
no sample on the balance
See "Counting" in "Operating the
Balance" for reference updating criteria
Follow the instructions for the
Allowable text lengths, incl.
decimal point:
– S ID, NUM, L ID,
ID: max. 20 characters
– W ID: max. 14 characters
Select the 22-character format
Limit equation to 28 characters
Release key or
Contact your local
Sartorius Service Center
Contact your local Sartorius
Service Center
Turn the balance off, then back on
again. If this error remains displayed,
please contact your local Sartorius
Service Center
Leave the balance power on for at
least 10 hours
Contact your local Sartorius
Service Center
none
Press a key
Set up the balance in another area
Change Setup configurations to adapt
the balance to the ambient conditions
Remove the foreign object
Calibrate/adjust the balance
Tare before weighing
Level the balance
See "Replacing the Dust Cover" in
the chapter "Care and Maintenance"
137

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