Troubleshooting guide
Troubleshooting
Before requesting service, make the following
checks. If the problem still persists, consult
your dealer for instructions.
Updating to the latest software (firmware) may
solve the problem. (
The followings do not indicate a problem
with this unit:
• Regular disc rotating sounds or HDD rotating
sounds.
• Poor reception due to atmospheric conditions.
• Image disturbance during search.
• Image disturbance when replacing 3D discs.
• Interruptions in reception due to periodic
broadcasting breaks.
• When you switch the unit on or to standby
mode, there may be an unexpected sound.
86)
General operation
The unit does not work.
• Check the connections. (
• One of the unit's safety devices may have been
activated.
Reset the unit as follows:
1 Press [Í/I] on the main unit to switch the unit
to standby.
• If the unit does not switch to standby, press
[Í/I] on the main unit for about 3 seconds.
The unit is forcibly switched to standby.
Alternatively, disconnect the AC mains
lead, wait one minute, then reconnect it.
2 Press [Í/I] on the main unit to switch it on. If
the unit still cannot be operated, consult the
dealer.
Cannot eject a disc.
1 While the unit is in standby mode, press and
hold [OK], the yellow button and the blue
button at the same time for more than
5 seconds.
• "00 RET" is displayed on the front panel
display.
2 Repeatedly press [1] (right) until "06 FTO" is
displayed on the front panel display.
3 Press [OK].
The unit is switched to standby mode
automatically.
• VIERA Link has worked. (
Troubleshooting
17)
85, Power off link)
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SQT0815