Troubleshooting
Troubleshooting guide
When you experience problems with
Easy Network Setting
If there is any problem, the following message is
displayed on the screen.
Wireless Settings
Display
A conflict with other
• Please wait a few moments, and
then try again.
devices occurred.
A time out error
• Setting of the Wireless router for
MAC Address etc.
occurred.
• The signal may be weak.
• The SSID and the encryption key of
the Wireless router.
• Please wait a few moments, and
then try again.
An authentication
error or a time out
error occurred.
A device error
• If the problem is not solved, consult
your dealer.
occurred.
96
SQT0815
Check the following
Easy Network Setting ( Network Connection
Check )
Display
1. LAN cable
connection or
"Fail"
Connection to the
wireless network:
2. IP address setting:
"Fail"
3. Connection to
"Fail"
gateway:
4. Connection to the
"Fail"
Internet:
1. LAN cable
connection or
"Pass"
Connection to the
wireless network:
2. IP address setting:
"Fail"
3. Connection to
"Fail"
gateway:
4. Connection to the
"Fail"
Internet:
1. LAN cable
connection or
"Pass"
Connection to the
wireless network:
2. IP address setting:
"Pass"
3. Connection to
"Fail"
gateway:
4. Connection to the
"Fail"
Internet:
1. LAN cable
connection or
"Pass"
Connection to the
wireless network:
2. IP address setting:
"Pass"
3. Connection to
"Pass"
gateway:
4. Connection to the
"Fail"
Internet:
∫ When this unit cannot connect to the
Internet
Display
Cannot find the
• "Primary DNS" and "Secondary
DNS" settings of "IP Address /
server. (Error code:
DNS Settings" (
B019)
Failed to connect to
• The server may be busy or the
service may have been
the server. (Error
suspended. Please wait a few
code: B020)
moments, and then try again.
• Settings of "Proxy Server Settings"
(
Check the
following
• Connection of
the LAN cables
(
19)
• Settings of the
hub and router
• Connection and
settings of the
hub and router
• Settings of "IP
Address / DNS
Settings" (
71,
80)
• It is not possible
to connect to the
Internet. Refer to
"When this unit
cannot connect
to the Internet".
(
below)
Check the following
71, 80)
71, 80) and the router.