Restarting And Resetting - Sony xperia z2 User Manual

To run all diagnostic tests
1
From your Home screen , tap
2 Find and tap Settings > About tablet > Diagnostics > Test device > Run all.
3
Follow the instructions and tap Yes or No to confirm if a feature works.
To view test results
1
From your Home screen , tap
2 Find and tap Settings > About tablet > Diagnostics > Test results.
3
Tap a date to display results for tests performed on that day.
To view details about your device
1
From your Home screen , tap
2 Find and tap Settings > About tablet > Diagnostics > Device facts.

Restarting and resetting

You can force your device to shut down in situations where it stops responding or
won't restart normally. No settings or personal data get deleted. You can also reset
your device to its original factory settings, with or without deleting all of your personal
data. This action is sometimes necessary if your device stops functioning properly.
Your device may fail to restart if the battery level is low. Connect your device to a charger and
try restarting again.
To force the device to shut down
1
Remove the cover for the memory card and the nano SIM card.
2
Using the tip of a pen or a similar object, press and hold down the OFF button
until the device shuts down.
Do not use overly sharp objects that could damage the OFF button.
To perform a factory data reset
To avoid permanent damage to your device, do not restart your device while a reset procedure
is underway.
1
Before you start, make sure to back up any important data that is saved on the
internal memory of your device to a memory card or other non-internal
memory.
2
From your Home screen, tap
3 Find and tap Settings > Backup & reset > Factory data reset.
4
Tap Reset tablet.
5
If required, draw your screen unlock pattern, or enter your screen unlock
password or PIN to continue.
6 To confirm, tap Erase everything.
This is an Internet version of this publication. © Print only for private use.
.
.
.
.
99