Ford 2012 Focus Owner's Manual page 103

Vehicle Health Report/Services (Traffic, Directions and
Issue
I received a text Your account may
that the Vehicle not be activated
Health Report on the web site
isn't activated. or you may have
the wrong VIN
(vehicle
identification
number) listed.
I'm unable to The preferred
retrieve the dealer
report on the web information did
site, or I received not load correctly.
a system error.
• This could be
I'm unable to
submit a report. due to your
phone's
compatibility, bad
signal strength or
your phone may
not be activated
on the web site.
2012 Focus (foc)
Owners Guide, 1st Printing
USA (fus)
Entertainment Systems
Information) issues
Possible Possible Solution(s)
Cause(s)
• This is a free feature, but you
must first register online to use
it. Ensure that you have
registered your account on the
website.
• Ensure that your VIN is
correctly listed in your account.
When you register your account,
you must list a preferred dealer.
If one is already listed, try
selecting another dealer and
logging back out. Then, log back
in and change it back to your
preferred dealer and retrieve
the report.
• Update your mobile number
in your account on the web site.
• Ensure that you have full
signal strength and that your
Bluetooth volume level has been
turned up.
• Try deleting your phone and
performing a clean pairing.
I n f o r ma t i o n P r o v i d e d b y :
103