Caller Id Call Return - NEC UNIVERGE SV810 User Manual

Issue 3.0
Call Waiting/Camp-On
With Call Waiting, an extension user may call a busy extension and wait in line
(Camp-On) without hanging up. When the user Camps-On, the system signals the
busy extension with two beeps indicating the waiting call. The call goes through when
the busy extension becomes free. Call Waiting helps busy extension users know
when they have additional waiting calls. It also lets callers wait in queue for a busy
extension without being forgotten.
Callback
When an extension user calls a co-worker that does not answer or is busy, they can
leave a Callback request for a return call. The user does not have to repeatedly call
the unanswered extension back, hoping to find it idle.

Caller ID Call Return

The Caller ID Call Return feature allows the voice mail system to use Caller ID
information captured with the message to call and connect the person that left the
message with the voice mail user that is checking messages.
Caller ID
Caller ID allows a display terminal to show an incoming caller's telephone number
(called the Directory Number or DN) and optional name. The Caller ID information is
available as pre-answer display. With the pre-answer display, the user previews the
caller's number before picking up the ringing line.
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Central Office Calls, Answering
The system provides flexible routing of incoming CO (trunks) calls to meet the exact
site requirements. This lets trunk calls ring and be answered at any combination of
system extensions. A maximum of 200 trunks are available.
Central Office Calls, Placing
The system provides flexibility in the way each extension user can place outgoing
trunk calls. This lets you customize the call placing options to meet site requirements
and individual needs. To place a call, a user can:
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On the CD-CP00-US for Caller ID (also used for DTMF receivers and Call Progress Tone
Detection) 32 resources are available. The PZ-BS10 provides an additional 64 resources.
Press Line Keys
Press a Trunk Group Key
Press a Trunk Group Routing (dial 9) Key
Dial a code for a specific trunk (
Dial a code for a Trunk Group (704 + group number)
9 + the trunk number)
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UNIVERGE SV8100
Features