Sv8100 Internal Router - NEC UNIVERGE SV810 User Manual

UNIVERGE SV8100
PC Attendant
The PC Attendant Console is a software product that provides access to the most
common functions required by an operator or receptionist. By using this application in
conjunction with an UNIVERGE SV8100 64, 256, or unlimited system, the attendant
can easily manage their call handling tasks without having to switch their attention
between the telephone and the PC. A company directory, recording capability,
PC-to-PC messaging, and Presence indication provide additional features to further
enhance the operation. Through an Ethernet connection over the company LAN, and
an UNIVERGE SV8100 multiline terminal or softphone for audio, the PC Attendant
application can monitor all line keys and control the actions of the attendant phone,
including placing calls. The application on the PC communicates with the SV8100
system through a TCP port on the telephone system. The PC Attendant application
can be installed also on multiple PCs for installations that need to support more than
one attendant position (each PC Attendant requires a license for the PC Attendant on
the SV8100 CD-CP00-US). The PC Attendant application also includes a supporting
application, called Quick Message. By installing the Quick Message client on
individual PCs, the attendant is able to quickly send short messages to other
employees, who can respond with a single keystroke. The PC to be used requires
Windows XP SP2, Windows 2000 SP3, or Windows Vista and an interface to the
SV8100 system through the ethernet link to monitor and control the telephone activity.

SV8100 Internal Router

The SV8100 Internal Router converged network appliance is an intelligent, all-in-one
networking solution for enterprises and service providers. It reduces costs by
simplifying the deployment, management, and security of converged voice, video,
and data networks. The Internal Router provides the following important functions for
converged networks:
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General Description Manual
T1 Wide Area Network (WAN) access router
Manual payload loop through the GUI
Security
VoIP
Quality of service
Call quality monitoring
Future-proof scalability
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