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Your new appliance is a well
designed and engineered product.
Before it left the factory, it went
through rigorous tests, just to make
sure it was as defect-free as pos-
sible. And you have a warranty (see
back cover of this book) to protect
you against any manufacturing de-
fects during the early period of
your appiiance's Iife.
Nowyou can have the same
trouble-free and surprise-free
service beyond the warranty period,
Youcan buy a Hotpoint Service
Contract For one low fee.. . usually
jUSt pennies
a day, . . Hotpoint wilt
take care of any repairs your app!i-
zmceneeds—both parts and labor.
Youare protected for the length of
your contract. Even when costs go
up, you pay nothing more.
want
mm?
Mm'mmm? -mere's
no Obligation. You can get infor-
mation on Service Contracts any
time. Just write your name and
ddress, date of insta~lation,and
he model and serial number of
your appliance and send to:
Manager, Service Contracts
~Hotpoint
Appliance Park
Louisville, KY 40225
-wk!i?
If you're the kind of person who
iikes to do-jt-yourse~f—orif you're
interested in saving money on
out-of-warranty repairs—t-lotpoint
now offers some real help:
Step-by-Step F@mirNim.ud
Youcan use this manual tcJ solve
common repair problems. Hotpoint
makes it easy becauseyour manual
contains important do-it-yourself
information:
* ~hafl~ to he~p
you dj~gnose
prc)bkm%
@ the r6?cornrn@nd6?d
toolsrwxkd
to performrepairs
Fieplacment Ii%3rts
When repairing your appliance,
we recommend you use authorized
Hotpoint replacement parts. Each
part is packaged in a color coded
box with:
0 easy parts kkmtifhmtion
e ~~if~~tgjd time
of r~pair~
o gjtep-by-step i nstructions
e r~~~mm~ndedt~l$
Where to IPurchaso Stop-by-Step
@~PairManuai$and Parts
You can purchase Hotpoint repair
manuals and replacement parts for
your appliance from authorized
participating Hotpoint dealers.
Note: Of course, repairs should be
attempted only by individuals
possessing adequate backgrounds
of electrical, electronic and mech-
anical experience, Any attempt to
repair a major appliance may result
in personal injury and property
damage.
in many cities, there's a Hotpoint
,Factory Service C23nten (M?, and a
radio-dispatched truck will come to
your home byappointrnent- morning
or afternoon. Charge the work, if
YOU
like. Aii
the centers accept both
~@terCard and Visa Cards. Check
the White pages for '(HCITFU NT
FACTORY sERvicE."
Or iook for I-iotpoint franchised
Customer Care@~ servicers. You'ii
Md them in the YeikNv Pages under
"-HoTPoi NT CXJSTOMEF? cARE@'
S~RV\~~}' or "~~~~RAL
~L~~-
_TF?iC– HOTPCMNT CJ.JSTCXVIEF?
&$~~$AFE@ SERVICE."
~:*:..~ . ,
.,,. * .-->
Centers, a franchised Customer
Carewservicer
or
your deaier.
if you are
with the
service you
here are
three stepsyou
fc)ikm.w
FiRST, contact the peopie who
serviced your appliance. Expiain
why you are dissatisfied, in most
cases this wiii solve the probiernt
NEXT, if you are stiii dissatisfied,
write a.iithe detaiis--inciuding your
phone number–to:
PdIanager, C lxwumer Reiations
HOtpoir?t
l$ppiian~e Park
!..ml.lisville,W/ 40225
—. . ————.
.— -,. . ..,".... ... ....>....
,---—=%..
--. -.,..—..,. -
FINALLY, if your probiern is stiii not
"-- -':-.
..... .. . ,
:.-'.;
resoived, write:
.'
/,,: ' ;,-
Major Appiiance Ckmsumer
z!- ' ,' .,
-,+. ,
Actiorr Panel
:,-; - ,
,.
~.. '.,-,
20 North VWcker Drive
.
Chicago, IL 60606
,,.,,. , ----- , -.- -.
,.
. .-t.
..
~~is
pa~ei, ~~own
as
MACIW,
is a
~-~-'":
group of independent consumer
>...
experts under the sponsorship of
. .'"---
$everai industry associations. Its
!,.
~lJrpos~ is to study ~ractices and
. ':'
'
advise ihe industry of ways to
i~prov~
C ustorner-wyvice. EX?CW..NW
,-
MACYWis free of industry controi
.
and infiuence, it is abie to make
impartial
recomrnwdaticms,ccm-
skkrirlg each case individually.
1>
—-—
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pal.~ IN(J .Z$[) / / <... t .
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