If You Need Service - GE JE2800A Use And Care Manual

PROBLEM
OVEN WILLN~
COME ON
CONTROL PANEL
LIGHTED, YET OVEN
WILL N~ START
FOODS ARE EITHER
OVERCOOKED OR
UNDERCOOKED
ON DISPLAY
DISPLAY
All These Things Are Normal
with your Micrfiwave Oven:
Steam or vapor escaping from
around the door.
. Lipht reflection around door or
outer case.
Dimming oven light and change
in blower sound may occur while
operating at power levels other
than high.
is operating.
. Some TV-Radio interference
might be noticed while using your
microwave oven. It's similar to the
interference caused by other small
appliances and does not indicate a
problem with your oven.
POSSIBLE CAUSE AND REMEDY
. A fuse in your home maybe blown or the circuit breaker tripped. Replace fuse or reset
circuit breaker.
Make sure 3-prong plug on oven is fully
. Door not securely closed.
START must be touched after entering cooking selection.
. Make sure you have entered cooking time after touching TIME COOK.
Make sure you have entered a desired finished temperature after touching TEMP
COOK/HOLD.
of foods in oven. Touch TIME COOK and additional cooking time for completion.
Incorrect power level entered. Check Cookbook for recommended power level, or
changing levels during cooking if necessary.
Dish was not rotated, turned or stirred. Some dishes require specific instructions.
Check Cookbook or recipe for instructions.
Too many dishes in oven at same time. Cooking time must be increased when cooking
more than one food item. Check Cookbook time recommendations.
Probe not inserted properly into meat or dish when using Temp Cook/Hold function.
Check Cookbook for specific instructions.
When using Temp Cook/Hold, a temperature less than 90°F. or more than 199°F. has
been entered.
. When using Auto Start, you have not entered a valid clock time.
. When using Clock, you have not entered a valid clock time.
Probe has been forgotten or not seated properly in oven wall when using Temp
Cook/Hold.
If you need more help.. call, toll free:
GE Answer Center"
800.626.2000
consumer information service

If You Need Service

To obtain service, see your warranty
on the back page of this book.
We're proud of our service and
want you to be pleased. If for some
reason you are not happy with the
service you receive, here are three
steps to follow for further help.
FIRST, contact the people who
serviced your appliance. Explain
why you are not pleased. In most
cases, this will solve the problem.
inserted into wall receptacle.
NEXT, if you are still not pleased,
write all the details-including
your phone number—to:
Manager, Consumer Relations
GE Appliances
Appliance Park
Louisville, Kentucky 40225
FINALLY, if your problem is still
not resolved, write:
Major Appliance
Consumer Action Panel
20 North Wacker Drive
Chicago, Illinois 60606