Electrical safety Observe the following rules when working on electrical equipment. Important: Use only approved tools and test equipment. Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents. Many customers have, near their equipment, rubber floor mats that contain small conductive fibers to decrease electrostatic discharges.
0.1 ohm or less between the external ground pin and the frame ground. b. The power cord should be the authorized type specified for your computer. Go to: http://www.lenovo.com/serviceparts-lookup c. Insulation must not be frayed or worn. 4. Check for cracked or bulging batteries.
1. Use product-specific ESD procedures when they exceed the requirements noted here. 2. Make sure that the ESD protective devices you use have been certified (ISO 9000) as fully effective. When handling ESD-sensitive parts: • Keep the parts in protective packages until they are inserted into the product. •...
UEFI BIOS downloads. Telephone numbers for Lenovo Support are available at: http://www.lenovo.com/support/phone • System Disassembly/Reassembly videos that show the FRU removals or replacements for the Lenovo authorized service technicians are available in the following support site: http://www.lenovoservicetraining.com/ion/...
Dynamic Configure To Order (CTO) This provides the ability for a customer to configure a Lenovo solution from an eSite, and have this configuration sent to fulfillment, where it is built and shipped directly to the customer. The machine label and eSupport will load these products as the 4-digit MT and 3-digit model, where model = “CTO”...
Custom Model Variant (CMV) This is a unique configuration that has been negotiated between Lenovo and the customer. A unique 4-digit MT and 3-digit model is provided to the customer to place orders (Example: 1829-W15). A CMV is a special bid offering.
The Lenovo Solution Center program is available for download at http://www.lenovo.com/diags. To run the Lenovo Solution Center program, go to Control Panel and click System and Security ➙ Lenovo - System Health and Diagnostics, and then follow the instructions on the screen.
• Lenovo Hard Drive Quick Test: Use this program to troubleshoot and resolve internal storage device problems. • Lenovo Memory Quick Test: Use this program to troubleshoot and resolve memory module problems. The quick test programs are applicable on the following operating systems: ®...
If the computer you are servicing is not installed with the UEFI diagnostic program, you can download a bootable diagnostic program from the Lenovo Support Web site. The bootable diagnostic programs enable you to test computer memory and internal storage devices, view system information, and check and recover the internal storage devices.
To check for detailed battery status information, do the following: • For Windows 7: Open the Power Manager program and click the Battery tab. • For Windows 8: Open the Lenovo Support program and click Battery Health, or open the Lenovo Settings program and click Power.
2. Remove the battery pack and measure the voltage between battery terminals 1 (+) and 7 (-). See the following illustration: Terminal Voltage (V dc) + 0 to + 12.6 Ground (-) 7(-) 6(-) 2(+) 1(+) 3. If the voltage is less than +11.0 V dc, the battery pack has been discharged. Note: Recharging will take at least 3 hours, even if the indicator does not turn on.
Service Web site: When the latest maintenance diskette and the system program service diskette become available, they will be posted on http://www.lenovo.com/support. Restoring the factory contents by using the Recovery Disc Set When the main storage device is replaced because of a failure, no product recovery program is on the new drive.
Note: The rest of the recovery process is fully automated and no action from you is required. The computer will restart into the Microsoft Windows desktop several times and you might experience periods when no activity is apparent on the screen for several minutes at a time. This is normal. 9.
• To perform a quick format, click Just remove my files to start the process. The process will take several minutes. • To perform a complete format, click Fully clean the drive to start the process. The process will take several hours. 4.
4. Ensure that you select the Copy the recovery partition from the PC to the recovery drive. option. Then click Next. Important: If you clear the Copy the recovery partition from the PC to the recovery drive. option, you will create recovery media without the recovery partition content. You still can start the computer from the recovery media, but you might be unable to recover your computer if the recovery partition on your computer is damaged.
If a master hard disk password has been set, it can be used to access the hard disk drive. If no master hard disk password is available, neither Lenovo nor Lenovo authorized service technicians provide any services to reset either the user hard disk password or the master hard disk password, or to recover data from the hard disk drive.
To put the system back to operational status, the only Lenovo and Lenovo-authorized service solution would be to replace the hard disk drive or solid-state drive with a scheduled fee.
In certain circumstances, the computer goes into sleep mode automatically: • After a period of inactivity specified in power plan settings • When the battery indicator blinks orange, indicating that the battery power is low To cause the computer to return from sleep mode and resume operation, do one of the following: •...
3. System board. The battery installed is not supported by this system Replace the battery. and will not charge. Please replace the battery with the correct Lenovo battery for this system. Press the ESC key to continue. Hardware Maintenance Manual...
If the LCD you are servicing has two or less visible defective pixels, it should not be considered faulty. However, if the LCD has three or more visible defective pixels, it will be deemed as defective by Lenovo and it should be replaced.
1. Run the diagnostic test for the system board in loop mode at least 10 times. 2. If no error is detected, do not replace any FRUs. 3. If any error is detected, replace the FRU shown by the FRU code. Rerun the test to verify that no more errors exist.
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Table 6. Status indicators (continued) Indicator Meaning System status indicator The illuminated dot in the ThinkPad logo on the outer lid of the computer and on the keyboard bezel assembly works as a system status indicator: it shows whether the computer is in sleep, hibernation, or normal mode.
Change the camera and audio settings as desired. settings (F5) • For Windows 8: Press F5 to open the Lenovo Settings program, which enables you to change the camera and audio settings. Press this key to switch between the computer display and an external monitor.
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Table 7. Special keys (continued) Description Special key Wireless radio control Press this key to enable or disable the built-in wireless networking features. (F9) Notes: If you want to use this key to enable or disable the wireless features, the following device drivers must be installed on your computer beforehand: •...
Rear view System status indicator RJ45 Ethernet connector Media card reader slot Fan louvers USB 3.0 connectors Security keyhole : For the description of the indicator, see Chapter 5 “Status indicators” on page 39. Bottom view Battery pack Bottom cover Battery pack latches Built-in stereo speakers : The hard disk drive, solid-state drive, memory module, wireless LAN card, wireless WAN card, mSATA...
CRUs, you can either install the CRU yourself or you can request that a Service Provider install the CRU according to the warranty service for your product. If you intend on installing the CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request.
Major FRUs and CRUs FRU description Self-service CRU Optional-service CRU LCD unit Keyboard bezel assembly Power button sub card VGA sub card Hardware Maintenance Manual...
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FRU description Self-service CRU Optional-service CRU Battery pack Base cover assembly DC-in sub card DC-in cable Backup battery Hard disk drive (on some models) Solid-state drive (on some models) Bottom cover Memory module Wireless WAN card (on some models) mSATA solid-state drive (on some models) Wireless LAN card Speaker assembly Microprocessor...
LCD FRUs No. FRU descriptions Self-service Optional service LCD cover assembly Microphone sub card Integrated camera (on some models) Wireless LAN antenna assembly Wireless WAN antenna assembly Hinge kit LCD cable assembly LCD panel Hardware Maintenance Manual...
Miscellaneous parts and other FRUs Table 8. Miscellaneous parts FRU descriptions Self-service Optional service Miscellaneous parts: • Rubber cap LCD – Rubber screw cap (4) Screw kit Table 9. Other FRUs FRU descriptions Self-service Optional service ac power adapter Power cord Chapter 7 Locations...
Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You can find a list of CRUs for your product in this Hardware Maintenance Manual. An electronic version of this manual can be found at http://www.lenovo.com/support.
If you replace the system board, you must restore the serial number of the system unit to its original value. Before replacing the system board, save the original serial number by doing the following: 1. Install the latest version of LENOVO ThinkPad Hardware Maintenance Diskette or Maintenance Key, and then restart the computer.
When you replace the system board, follow the following steps to create new UUID for the system board if the system board does not have a UUID: 1. Install the latest version of LENOVO ThinkPad Hardware Maintenance Diskette or Maintenance Key, and then restart the computer.
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If the system board is being replaced, try to read the ECA information from the old system board and transfer the information to the new system. If the system board is inoperable, this will not be possible. Hardware Maintenance Manual...
Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You can find a list of CRUs for your product in this Hardware Maintenance Manual. An electronic version of this manual can be found at http://www.lenovo.com/support.
The only exception to this is if the battery pack is physically damaged or a customer is reporting a possible safety issue. If the Lenovo Solution Center program is not installed in the computer, the customer should download this program before a non-physically damaged battery pack is replaced. Note that the replacement of a physically damaged battery pack is not covered by the warranty.
Removal steps of battery pack DANGER Use only the authorized battery specified for your computer. Any other battery could ignite or explode. Slide the left battery latch to the unlocked position . Hold the right battery latch to the unlocked position and remove the battery pack When installing: Install the battery pack in the slot.
Removal steps of memory module Note: If only one memory module is to be installed on the computer you are servicing, the memory module must be installed in the lower slot , but not in the upper slot When installing: Insert the notched end of the memory module into the slot.
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• Never remove the drive while the computer is operating or in suspend mode. Removal steps of hard disk drive or solid-state drive Step Screw (quantity) Color Torque M2 × 3.5 mm, flat-head, nylon-coated (2) Black 0.181 Nm (1.85 kgfcm) Hardware Maintenance Manual...
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Removal steps of bracket Step Screw (quantity) Color Torque Black 0.392 Nm M3 × 2.8 mm, flat-head, nylon-coated (4) (4 kgfcm) Chapter 9 Removing or replacing a FRU...
1050 PCI Express Mini Card for wireless LAN For access, remove these FRUs in order: • “1010 Battery pack” on page 56 • “1020 Bottom cover” on page 57 Removal steps of PCI Express Mini Card for wireless LAN In step , unplug the connectors by using the removal tool antenna RF connector or pick the connectors with your fingers and gently unplug them in the direction of the arrows.
When installing: Plug the gray cable into the connector marked MAIN or M, and the black cable into the connector marked AUX or A on the card. 1060 PCI Express Half Mini Card for wireless WAN or mSATA solid-state drive For access, remove these FRUs in order: •...
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Removal steps of PCI Express Half Mini Card for wireless WAN Step Screw (quantity) Color Torque Black 0.181 Nm M2 × 3.5 mm, small-head, nylon-coated (1) (1.85 kgfcm) Hardware Maintenance Manual...
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• Never remove the drive while the computer is operating or in suspend mode. • After installing the drive, go to http://www.lenovo.com/support for instructions on configuring the drive. Step Screw (quantity)
1070 Backup battery For access, remove these FRUs in order: • “1010 Battery pack” on page 56 • “1020 Bottom cover” on page 57 Removal steps of backup battery DANGER Use only the authorized battery specified for your computer. Any other battery could ignite or explode.
When installing: Ensure that the connector is attached firmly. 1080 Keyboard For access, remove these FRUs in order: • “1010 Battery pack” on page 56 • “1020 Bottom cover” on page 57 Chapter 9 Removing or replacing a FRU...
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Removal steps of keyboard Step Screw (quantity) Color Torque M2 × 6 mm, flat-head, nylon-coated (2) Black 0.181 Nm (1.85 kgfcm) Hardware Maintenance Manual...
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When installing: Ensure that the keyboard connectors are attached firmly. When installing: Attach the keyboard so that the hooks on the front edge of the keyboard are under the frame as shown in the following illustration. When the front edge of the keyboard is housed firmly, gently press the keys with your palms to slide the keyboard towards you until it snaps into position.
1090 Keyboard bezel assembly and power button sub card For access, remove these FRUs in order: • “1010 Battery pack” on page 56 • “1020 Bottom cover” on page 57 • “1080 Keyboard” on page 67 Removal steps of keyboard bezel assembly Torque Step Screw (quantity)
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Step Screw (quantity) Color Torque M2 × 6 mm, big-head, nylon-coated (5) Black 0.181 Nm (1.85 kgfcm) When installing: Ensure that the connectors are attached firmly. Chapter 9 Removing or replacing a FRU...
In step , release the keyboard bezel assembly from the frame as shown in the following illustration by using a plastic pry tool, and remove the keyboard bezel assembly in the direction shown by the arrow Removal steps of power button sub card Torque Step Screw (quantity)
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Removal steps of thermal fan assembly Loosen the screws in ascending alphabetic order as illustrated. When installing: • Before you attach the thermal pipes to the computer, apply thermal grease, at an amount of 0.2 grams, on the part marked as shown in the following illustrations.
For models that have a discrete graphics card: For models that have an integrated graphics card: 1110 Microprocessor For access, remove these FRUs in order: • “1010 Battery pack” on page 56 • “1020 Bottom cover” on page 57 • “1100 Thermal fan assembly”...
Removal steps of microprocessor Attention: The microprocessor is extremely sensitive. When you service the microprocessor, avoid any kind of rough handling. Rotate the head of the screw in the direction shown by the arrow to release the lock; then remove the microprocessor When installing: Place the microprocessor above the microprocessor socket, and then rotate the head of the screw in the direction shown by the arrow...
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• “1050 PCI Express Mini Card for wireless LAN” on page 62 • “1060 PCI Express Half Mini Card for wireless WAN or mSATA solid-state drive” on page 63 • “1080 Keyboard” on page 67 • “1090 Keyboard bezel assembly and power button sub card” on page 70 •...
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Removal steps of system board assembly Torque Step Screw (quantity) Color M2 × 3.5 mm, flat-head, nylon-coated (2) Black 0.181 Nm (1.85 kgfcm) M2 × 6 mm, flat-head, nylon-coated (3) Black 0.181 Nm (1.85 kgfcm) When installing: Ensure that the connectors are attached firmly. Chapter 9 Removing or replacing a FRU...
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Removal steps of VGA sub card Hardware Maintenance Manual...
When installing: Ensure that the cables are attached to the cable guides firmly. 1130 Speaker assembly For access, remove these FRUs in order: • “1010 Battery pack” on page 56 • “1020 Bottom cover” on page 57 • “1040 Hard disk drive or solid-state drive” on page 59 •...
Removal steps of speaker assembly Step Screw (quantity) Color Torque Black 0.181 Nm M2 × 3.5 mm, flat-head, nylon-coated (3) (1.85 kgfcm) M3 × 2.8 mm, flat-head, nylon-coated (1) Black 0.181 Nm (1.85 kgfcm) 2010 LCD unit, DC-in cable, and base cover assembly For access, remove these FRUs in order: •...
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• “1050 PCI Express Mini Card for wireless LAN” on page 62 • “1060 PCI Express Half Mini Card for wireless WAN or mSATA solid-state drive” on page 63 • “1080 Keyboard” on page 67 • “1090 Keyboard bezel assembly and power button sub card” on page 70 •...
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• When you route the cables, ensure that they are not subject to any tension. Tension could cause the cables to be damaged by the cable guides, or a wire to be broken. Torque Step Screw (quantity) Color M2.5 ×4.5 mm, flat-head, nylon-coated (4) Black 0.392 Nm (4 kgfcm)
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Removal steps of DC-in cable Torque Step Screw (quantity) Color M2 ×3.5 mm, flat-head, nylon-coated (1) Black 0.392 Nm (4 kgfcm) Black 0.392 Nm M2 × 6 mm, flat-head, nylon-coated (1) (4 kgfcm) Applying labels to the base cover: The new base cover FRU is shipped with a kit containing labels of several kinds. The following illustrations show the location of each label.
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16 17 Note: If the Windows Certificate of Authentication (COA) label is attached to a part that is replaced, return the old part with the label attached to the customer, or provide a letter to the customer stating what the label was originally on the computer and what the label part number, serial number, and product key were.
Wireless WAN label for Brazil Indonesia rating label or non-encryption label Asset tag SIRIM label Indonesia POSTEL label System barcode label Israel label Taiwan Wireless WAN label China Telecom label Certification label 1 China 3G Wireless WAN label Certification label 2 Warning label China Wireless WAN label (for PCR models) China 3G logo WWAN label...
When installing: Ensure that all the latches are attached firmly. Then secure the bezel with the screws. 2030 LCD panel and hinges For access, remove these FRUs in order: • “1010 Battery pack” on page 56 • “1020 Bottom cover” on page 57 •...
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Removal steps of LCD panel Step Screw (quantity) Color Torque Black 0.181 Nm M2 × 3 mm, flat-head, nylon-coated (4) (1.85 kgfcm) When installing: Ensure that the LCD cable assembly connector is attached firmly. Removal steps of hinges Chapter 9 Removing or replacing a FRU...
Step Screw (quantity) Color Torque Black 0.181 Nm M2 x 3.5 mm, flat-head, nylon-coated (2) (1.85 kgfcm) 2040 Integrated camera For access, remove these FRUs in order: • “1010 Battery pack” on page 56 • “1020 Bottom cover” on page 57 •...
When installing: Ensure that the connector is attached firmly. 2050 Microphone For access, remove these FRUs in order: • “1010 Battery pack” on page 56 • “1020 Bottom cover” on page 57 • “1040 Hard disk drive or solid-state drive” on page 59 •...
• “1100 Thermal fan assembly” on page 72 • “2010 LCD unit, DC-in cable, and base cover assembly” on page 80 • “2020 LCD bezel assembly” on page 85 • “2030 LCD panel and hinges” on page 86 Removal steps of LCD cable assembly 2070 Wireless LAN antenna assembly, wireless WAN antenna assembly, and LCD rear cover assembly For access, remove these FRUs in order:...
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• “2020 LCD bezel assembly” on page 85 • “2030 LCD panel and hinges” on page 86 • “2040 Integrated camera” on page 88 Removal steps of wireless LAN antenna assembly, wireless WAN antenna assembly, and LCD rear cover assembly Note: Depending on the model, the antennas in your computer might look slightly different from the illustrations in this topic.
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Cable routing: When you install the antenna assembly, route the cables as shown in the following illustration. As you route the cables, ensure that they are not subject to any tension. Tension could cause the cables to be damaged by the cable guides, or a wire to be broken. Wireless LAN MAIN antenna (gray) Wireless WAN MAIN antenna (red) Wireless WAN AUX antenna (blue)
Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
Electronic emission notices For electronic emission information on Class B digital devices, refer to the corresponding information in the User Guide. Trademarks The following terms are trademarks of Lenovo in the United States, other countries or both: Lenovo ThinkPad TrackPoint UltraNav Microsoft, Windows, and Windows Server are trademarks of the Microsoft group of companies.
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Part Number: 0B48602_04 Printed in China (1P) P/N: 0B48602_04 *1P0B48602_04*...