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ˆ
Troubleshooting
This section provides information about maintaining the camera and helping you solve prob-
lems you might encounter while using it. If you continue to experience problems, or the prob-
lem you have is not covered in this manual, contact your local RadioShack store.
Problem
The camera does not work.
No capture device
appears.
found
Camera not
appears.
directed
Image display window ap-
pears black, blue, or green
or no image appears.
No camera image or no mo-
tion in video.
10
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outdoor light source.
Make sure the camera is connected correctly to the com-
puter.
Make sure the camera is connected correctly to the com-
puter.
Locate the camera in the Windows Control Panel , double
click
, click
Multimedia
Devices
. If the camera is not listed, unplug the camera, plug it
vices
in again, then reinstall the driver (see "Installing/Testing the
Software/Hardware" on Page 4). If the camera is listed but
other cameras are also installed, disable all cameras, en-
able the camera, then try again.
To remove the driver, go to Control Panel , double click
, click
tem
Device Manager
the driver for your camera, click
driver (see "Installing/Testing the Software/Hardware" on
Page 4).
Unplug the camera then plug it back in. Then restart your
computer.
Reinstall the software.
Make sure the camera is connected correctly to your com-
puter and the lens is clean and not obstructed by other ob-
jects.
Unplug the camera then plug it back in. Then restart your
computer.
Troubleshooting
for images using an
Outdoor
Solution
, then select
Video Capture De-
, and select
Image Devices
, then reinstall the
Remove
Sys-
. Select
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