Bosch Access Easy Controller Hardware Manual page 181

Access Easy Controller
Question - There is a beeper in HID MiniProx reader that sounds each time a card is presented
to the reader. On interior doors this beeper is annoying. Can it be turned off?
Answer - No. The HID MiniProx reader offers no option to disable the beeper. The best solu-
tion in areas where the beeper is annoying is to install a ProxPro reader. The ProxPro reader
has a setup switch that will disable the beeper.
Question - I can't seem to get a green LED indication on a ProxPoint reader when access is
granted as a result of a valid card read. Why is this?
Answer - Early production of the ProxPoint reader did not provide for control of the green
LED. The solution is to either replace the ProxPoint reader with a later production model that
includes green LED support, or replace the ProxPoint reader with a MiniProx reader.
Question - The PIR that I am using as my request-to-exit sensor performs inconsistently. It will
work the first time a person approaches the door to exit, but may not work at all when a sec-
ond person approaches the door some 10 to 15 seconds later. What is wrong?
Answer - There is nothing seriously wrong. This is a common occurrence with certain models
of PIR detectors.
The reason is because some PIR models take up to 30 seconds or longer to reset after detect-
ing motion. This is done to minimize swinging alarm situations when the PIR is connected to
an intrusion alarm system. Until the PIR resets after detecting the first motion, it will not
detect any subsequent motion. We suspect this may be the reason the detector fails to react
when a second person approaches the door closely behind the first person.
The solution is easy. Most motion detectors that exhibits this operational characteristic have
a switch or jumper setting that you can change which will allow the detector to immediately
reset after the motion, which activated the detector, has cleared. You will need to check the
manufacturer's documentation for the PIR model that you are using to make this jumper
change.
Question - All my reader controlled doors are interior doors to offices and stockrooms. Will
the Access Easy Controller work correctly if door contacts are not installed on these doors?
Answer - The controller will work just fine. Door contacts, while usually installed, are optional
with Access Easy Controller. Realize, however, that without installing contacts, the controller
will be unable to detect and report Door Held Open and Door Forced Open conditions form
these doors.
Question - What should be done if an employee forgotten his/her PIN code?
Answer - The Administrator should login to Access Easy Controller, locate the employee's
records, reassign a new PIN code and inform the employee. The employee can then change
the new code at any Readers with keypad.
Question - What should be done if an employee report that he/she cannot access a door after
presenting his/her card?
Bosch Security Systems Hardware Manual
Frequently Asked Questions | en 181
Ver 2.0.0 | 2006.07