Switching On and Off the Main Line Switch on the Power Distribution Unit (for Regions other than the EMEIA, Central American, and Caribbean Regions) ......................49 Switching On and Off the PSU Switch on the Power Supply Unit................53 FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...
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Maintenance Service........................68 Maintenance Support Period..........................68 Replacing Batteries ...............................69 Related Service..............................69 7. Troubleshooting Check List............................70 Required Information for Inquiries....................77 FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...
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Power Distribution Unit (AC200-240V, 1U, 4 Outlets)................43 Figure 46 Power Distribution Unit (AC200-240V, 2U, 12 Outlets)................44 Figure 47 Power Distribution Unit (AC200-240V, 2U, 16 Outlets)................45 FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...
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OFF Position (Marked "¡") of the PSU Switch of a Power Supply Unit ............54 Figure 59 ETERNUS Web GUI Screen .........................60 Figure 60 Event Notification ............................62 Figure 61 Audit Log..............................63 FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...
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General Status of ETERNUS CLI .........................61 Table 21 Volume Formatting Time..........................64 Table 22 Rebuild Process Time..........................65 Table 23 Copyback Process Time..........................65 FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...
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Preface Fujitsu would like to thank you for purchasing the FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 (hereinafter collectively referred to as ETERNUS DX). The ETERNUS DX is designed to be connected to Fujitsu servers (Fujitsu SPARC Servers, PRIMEQUEST, or PRIMER- GY) or non-Fujitsu servers.
Indicates information that you need to observe when using the ETERNUS storage system. Make sure to read the information. Indicates information and suggestions that supplement the descriptions included in this manual. FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...
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- Do not use alcohol or other solvents to clean the ETERNUS storage system. Warning layout ribbon FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...
With a Front Cover Figure 1 Front View of a Controller Enclosure (with a Front Cover) Operation panel Front cover Flange cover FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...
This switch is used to initialize the LAN ports or to initialize the user information. 11. MST SW (CM Master Change switch) This switch is used to change the Master CM. FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...
LED status Meaning READY The PFM is in normal status. (green) The PFM is busy or temporarily unavailable. (blinks green) FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...
This port is used to connect a controller enclosure to a drive enclosure with a mini SAS HD cable between enclo- sures. PWC port This port is used to connect a power synchronized unit with an RS232C cable. FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...
This port is used to connect a controller enclosure to a drive enclosure with a mini SAS HD cable between enclo- sures. PWC port This port is used to connect a power synchronized unit with an RS232C cable. FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...
DI (OUT) LINK The link between the DI (OUT) port and the destination port has (green) been established. FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...
CA READY LED CA FAULT LED LINK/FAULT LED Host Interface Port #0 Host Interface Port #1 Host Interface Port #2 FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...
The link between the host interface port and the destination port (green) has been established. The host interface port is in error status. (amber) FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...
AC power is supplied to the power supply unit. (green) FAULT The power supply unit is in error status. (amber) FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...
This port is used to connect a controller enclosure to a drive enclosure with a mini SAS HD cable between enclo- sures. PWC port This port is used to connect a power synchronized unit with an RS232C cable. FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...
This port is used to connect a controller enclosure to a drive enclosure with a mini SAS HD cable between enclo- sures. PWC port This port is used to connect a power synchronized unit with an RS232C cable. FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...
DI (OUT) LINK The link between the DI (OUT) port and the destination port has (green) been established. FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...
AC power is supplied to the power supply unit. (green) FAULT The power supply unit is in error status. (amber) FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...
Figure 26 Operation Panel (2.5"/3.5" Type Drive Enclosure) DE-ID The DE-ID (drive enclosure number) of the drive enclosure is displayed. IDENTIFY LED FAULT LED POWER LED FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...
The LED light up operation was performed from the ETERNUS • CLI command line in order to identify the drive location. FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...
The ports to connect the cables are indicated. This occurs while a (blinks amber) drive enclosure is being added. FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...
FAN FAIL The power supply unit or the fan in the power supply unit is in er- (amber) ror status. FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...
This section provides the names of the components in the rear of a high-density drive enclosure. Figure 34 Rear View of a High-Density Drive Enclosure FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED...
FAULT The drive enclosure is in error status. (amber) POWER DC power is supplied to the drive enclosure. (green) FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...
The LED light up operation was performed from the ETERNUS • CLI command line in order to identify the drive location. FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...
The ports to connect the cables are indicated. This occurs while a (blinks amber) drive enclosure is being added. FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...
The installation location of the fan expander module is identified (blinks blue) according to the instruction that is issued from ETERNUS Web GUI or ETERNUS CLI. FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...
FAN FAIL The power supply unit or the fan in the power supply unit is in er- (amber) ror status. FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...
For instructions on how to open the front door, refer to "How to Open the Front Door" (page 46). FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...
For instructions on how to open the rear door, refer to "How to Open the Rear Door" (page 47). FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...
This is a socket (IEC60320 C14) for incoming power supply. This socket is used to connect a power cord (AC input cable). FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED...
This is a socket (IEC60320 C13) for outgoing power supply. This socket is used to connect a power cord (AC out- put cable). FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED...
This is a socket (IEC60320 C13) for outgoing power supply. This socket is used to connect a power cord (AC out- put cable). FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED...
Insert the rack key and turn the key 180 degrees anticlockwise. This will unlock the front door. Pull the door handle forward. FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...
Insert the rack key and turn the key 180 degrees anticlockwise. This will unlock the rear door. Pull the bottom of the door handle forward. FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...
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How to Close the Rear Door Reverse the opening procedure to close the rear door. Close the rear door with the door handle rotated. FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...
Main line switch Figure 50 ON Position of the Main Line Switches on a 1U Power Distribution Unit Main line switch FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...
Main line switch Figure 52 ON Position of the Main Line Switches on a 2U Power Distribution Unit Main line switch FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...
Main line switch Figure 54 OFF Position of the Main Line Switches on a 1U Power Distribution Unit Main line switch FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...
"¡"), turn it back to ON (marked "|") after the POWER LED of the power supply unit has turned off completely. FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED...
For the drive enclosure, the POWER LED on the power supply unit emits green lights and the fan revolves at high speed for 30 seconds. Drive enclosure Power supply unit (PSU#0) Power supply unit (PSU#1) POWER FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...
PSU switches on the power supply units of the ETERNUS DX are "ON". Do not turn the main line switches of the power distribution units and the PSU switches on the ETERNUS DX to the OFF position. FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED...
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Basic Operation Powering On and Off For the ETERNUS DX500 S4 and the ETERNUS DX500 S3/DX600 S3, it takes approximately five minutes (or • approximately 10 minutes for a Unified configuration and approximately 20 minutes for a VLAN/Bonding maximum configuration) to reach the READY state (the READY LED turns on) after the ETERNUS DX is turned on.
After power-off, wait for about one minute before turning power on again. • FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...
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When the power is disconnected, the POWER LED of the controller enclosure and the POWER LEDs of the drive enclosures are turned off. FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED...
Change the status of the ETERNUS DX to maintenance status. Use the pin to push down the MNT SW (maintenance switch) for three seconds. FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED...
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The MAINTENANCE LED turns off, which indicates that the ETERNUS DX is no longer in maintenance status. Attach the front cover and the flange cover. FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED...
The ETERNUS DX is in a normal state. (green) An abnormality is detected at a power-off, and I/O access from the server cannot be received. (red) FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...
The methods that can be used to notify an event are "e-mail", "SNMP Trap", "Syslog", "remote support", and "host sense". For the procedure on setting event notification, refer to "Configuration Guide (Basic)". FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...
Process time Setting change ↓ Process details Logout Process result etc. Audit log System administrator Syslog server ETERNUS DX FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...
*1: The value shows the time required for volume formatting when the volume capacity is 100GB and there is no server I/O. The time that is required depends on the type and configuration of the drive. FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED...
*1: The value shows the copyback process time when the volume capacity is 100GB and there is no server I/O. The time that is required depends on the type and configuration of the drive. FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED...
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Note that RAID group performance (throughput) may be reduced when a rebuild, copyback, or redundant copy is being performed in the target RAID group. FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED...
For details about the expansion functions using the Unified kit and about performing a Model Upgrade, contact your maintenance engineer. FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED...
(SLA). Contact your sales representative for details if you prefer to extend the period. FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...
If a possible error that may occur is detected or an error occurs when remote support service is used, the con- tents of events are automatically sent to the remote support center and notified to the user. FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED...
• If the Power Resume function is enabled, the ETERNUS DX turns on automatically after the power is restored. FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...
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When the READY LED Is Not On For the ETERNUS DX500 S4 and the ETERNUS DX500 S3/DX600 S3, if more than 10 minutes (or more than 11 minutes for a configuration in which the Deduplication/Compression function is enabled, approximately 40 mi-...
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Change the status of the ETERNUS DX to the maintenance status. Use the pin to push down the CM Master Change switch (MST SW) for three seconds. FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED...
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DX does not respond to SNMP access. Check whether each service can connect to the ETERNUS DX. If it cannot connect, contact your maintenance engineer. FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...
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Prefetch Limit. This may be caused by accesses that are used for video distribution businesses. FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...
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When a switch is used, the WWN zoning settings need to be changed. For details on this setting, refer to relevant manuals of the switch. After completing the settings, confirm that access from the server is available. FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...
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For details on the replacement procedure, refer to the relevant documentation for the LAN card. After completing the settings, confirm that access from the server is available. FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED...
ETERNUS Web GUI. For details on obtaining the log/dump information, refer to "ETERNUS Web GUI User's Guide". FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED...
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However, Fujitsu shall assume no responsibility for any operational problems as the result of errors, omissions, or the use of information in this manual. Fujitsu assumes no liability for damages to third party copyrights or other rights arising from the use of any information •...