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Table of Contents
Related Manuals for Poly Savi 8445 Office
Summary of Contents for Poly Savi 8445 Office
- Page 1 Savi 8445 Office DECT Wireless Headset System User Guide...
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Page 2: Table Of Contents
Charge Charge your headset and spare battery Talk time Headset battery status Replace rechargeable battery Load software Update your Poly device Pair to your mobile phone Auto connect feature Transfer mobile audio Disconnect your mobile phone The basics Headset Basics... - Page 3 Support...
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Page 4: Dect Information
DECT Enhanced Security Poly is a member of the DECT Forum and has fully adopted their recommendations for enhancements to security within all DECT products. Poly DECT-based products now fully incorporate the latest recommendations on Enhanced Security from the DECT Forum and ETSI. -
Page 5: Overview
Overview Your headset system ™ Your DECT headset system has 3-way connectivity to computer, desk phone and mobile phone. Headset Basics 1 2 3 4 5 6 7 1 Earloop 2 Eartip 3 Mute button 4 Volume button 5 Call button/Press to interact with Microsoft Teams (app required) 6 Battery 7 Headset LED 8 Microphone... -
Page 6: Accessories
5 Navigation wheel (scroll/press) 6 Headset charge cradle 7 Mobile phone button 8 Mute button or Microsoft Teams button (varies by model) Back view F E D C B A 1 Headset charge cradle 2 Back button 3 Navigation wheel (scroll/press) 4 Telephone interface cable jack 5 Handset lifter jack 6 Computer cable USB-C port... -
Page 7: Connect Your Headset System
Connect your headset system Using the diagram, connect the base to your computer, power outlet and desk phone's headset port, if available. Otherwise, connect the base to your handset port. HEADSET PORT F E D C B A NO HEADSET PORT Desk phone Base configuration setting (on back of base) Most phones... - Page 8 • Connect one end of the telephone interface cable to the back of the base • Connect the other end of the telephone interface cable into the dedicated headset port on the desk phone Important: Cisco phones use configuration D on the back of the base. Most other phones use default configuration A.
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Page 9: Position Your Base
Important: Cisco phones use configuration D on the back of the base. Most other phones use default configuration A. Position Your Base The minimum recommended separation between your desk phone and the base is 6 inches. The minimum recommended separation between the base and computer is 12 inches. Incorrect position can cause noise and interference problems. -
Page 10: Fit
Note: This product has a replaceable battery. Use only the battery type supplied by Poly. Use the fit kit to assemble your headset Choose a headset wearing style and use the fit kit to assemble it over-the-ear, over-the- head or behind-the-head. - Page 11 Note: Ensure the large end of the eartip points to the microphone. 3 To correctly position your headset, see Position Your Headset. Left over-the-ear assembly 1 Choose the size of earloop that fits most comfortably. Align the earloop as shown and insert it onto the headset.
- Page 12 Over-the-head assembly 1 Hold the headband so it is aligned to receive the headset as shown and insert the headset into the headband. 2 Rotate the headset up. The headband can be worn on the right or left side. 3 To optimize the position of the headset, push the headset in so the microphone is close to your mouth.
- Page 13 Behind-the-head assembly 1 Align the headband as shown. Ensure the headband sits flat against the headset, then rotate it up 90°. If you want to wear it on the left, switch the stem to the left side of the headband. 2 Choose the size and style of the eartip that fits most comfortably.
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Page 15: Charge
• Listen to the voice prompts after powering on the headset • With your headset idle, view the headset battery level on your base display's homescreen • View in Poly Lens Desktop App Headset battery status Base display homescreen or Poly Lens Desktop App... -
Page 16: Replace Rechargeable Battery
To reset the accuracy of the talk time alert, deplete the headset battery then charge fully. Replace rechargeable battery Replace your rechargeable battery after 3 years or 500 charge cycles, whichever occurs first. To ensure replacement batteries meet high quality standards and for optimal performance, use only Poly batteries. -
Page 17: Load Software
Load software Download Poly Lens App to get the most out of your device. Some softphones require the installation of Poly software to enable device call control (answer/end and mute) functionality. Download: poly.com/lens. • Enable features • Change settings • Configure call control for softphones •... -
Page 18: Pair To Your Mobile Phone
Once you have paired and connected your mobile phone to the base, the headset system automatically connects to it when your paired mobile phone in range of your base. Manage this feature in Poly Lens Desktop App by going to Settings > Wireless > Auto- connect to Mobile Phone. -
Page 19: The Basics
The basics Headset Basics 1 2 3 4 5 6 7 1 Earloop 2 Eartip 3 Mute button 4 Volume button 5 Call button/Press to interact with Microsoft Teams (app required) 6 Battery 7 Headset LED 8 Microphone Be safe Please read the safety guide for important safety and regulatory information before using your new device. -
Page 20: Change Your Default Line
• On your base, press the desired audio button for 4 seconds until it flashes 4 times. • Download and open Poly Lens Desktop App on your computer, go to Device Name > Settings > General > Default Phone Line and choose the desired audio line. -
Page 21: Make, Answer, End Calls
Headset button or remove the handset when answering a call and hang up when ending a call. Tip: Headset call control for the computer requires Poly software and softphone compatibility. See “Download software.” Mute 1 To mute your headset during on a call, do one of the following: •... -
Page 22: Set Up A Conference Call
2 The primary user will hear a request "Conference requested." To accept the request, press the primary user's headset Call button. View conference call status on your base's screen or in Poly Lens Desktop App. Join Savi headsets manually 3 While on a call, press and scroll the base navigation wheel to select Conference > Add Headset. -
Page 23: More Features
• Press the headset Mute button for 4 seconds. The headset cycles through the modes with each 4 second press. • Configure in Poly Lens Desktop App: Select Product name > Settings > Wireless > Audio quality and select from 3 audio modes. -
Page 24: Automatic Secure Subscription
Setting Range High (Default) up to 300 ft. Medium up to 150 ft. up to 50 ft. Automatic secure subscription With your system idle, placing a new headset in the headset charge cradle automatically subscribes it to the base, making it the primary headset. -
Page 25: Troubleshooting
Troubleshooting Headset I can’t hear a dial tone in the • Make sure your headset is charged. headset. • Make sure your headset is subscribed to base by placing it in the charge cradle. • Adjust the configuration switch (F-A) on the back of the base until a dial tone is heard. -
Page 26: Desk Phone
Why doesn’t the base • Ensure Poly Lens Desktop App has been installed. automatically reconnect with my • Enable feature in Poly Lens Desktop App:Settings > mobile phone? -
Page 27: Softphone
For a list of compatible softphones, visit poly.com/SoftphoneCompatibility • If Poly Lens App is not installed and you do not have a compatible softphone, you must first press the headset Call button and then use the softphone interface to place/answer/end calls. - Page 28 There is no audio connection • Press the Computer audio button on your base. between my headset and • Ensure that your headset is the default sound device by computer. going to your Sound Control Panel (Windows) or your Sound System Preferences (Mac). •...
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Page 29: Safety Warnings
Incorrect reassembly can cause electric shock or fire when the product is subsequently used. • Unplug, discontinue use and contact Poly if the product overheats or has a damaged outer casing, cord or plug. • Exposure to high volume sound levels or excessive sound pressure may cause temporary or permanent damage to your hearing. - Page 30 • RECYCLING: The product battery must be recycled or disposed of properly. Contact your local recycling center for battery removal and proper disposal. • Use only the charger supplied by Poly to charge the product and follow the charging instructions provided. Alternatively, if your headset is designed to be charged with your cell phone charger, use only cell phone chargers approved and provided by your cell phone manufacturer.
- Page 31 Model ID: CB8421 (may be followed by /A, /J or /P), S8240T (may be followed by /A or /P). System sentence: Savi 8445 Office has a CB8421 base (may be followed by /A, /J or /P) and a S8240T headset (may be followed by /A or /P).