PhoneTree 2100 Manuals

Manuals and User Guides for PhoneTree 2100. We have 1 PhoneTree 2100 manual available for free PDF download: User Manual

PhoneTree 2100 User Manual

PhoneTree 2100 User Manual (188 pages)

Brand: PhoneTree | Category: PDA | Size: 7.82 MB

Table of Contents

Table of Contents
3
Introduction
5
Installation
7
Pre-Configuration Steps
17
One-Time Configurations
25
- Desktops
  26
- The Admin Desktop
  27
- Step One: Configure Phone Lines
  28
- Step Two: Configure Global Settings
  29
- Step Three: Configure Dialing Translator
  30
- Step Four: Import Menu Manager
  31
- Step Five: Configure Email
  32
- Additional Icons
  33
Your First Call Job
37
- Your First Call Job
  38
- Let's Begin
  42
- Setting up a Call Job
  43
- Let's Begin
  52
- Additional Admin Desktop Features (2500 and Up)
  53
- Setting up a Call Job
  54
- Let's Begin
  64
- Additional Admin Desktop Features for 3500 (and S≠) Only
  65
- Configuring a Flex Field
  66
- Setting up a Call Job
  68
- Creating a Constructed Message (.Vft Only)
  76
Call Center
83
- Call Center
  84
- Call Statuses
  85
Reports
87
- Manual Reports
  88
- Autoreports
  90
Tasks
93
- Creating a Manual Task
  94
- Automating a Task
  100
Views
103
- Creating a Custom View
  104
Remote Operation
107
- Nabling Remote Operation
  108
- Nabling a Line as a Call-In Line
  109
- Configuring Remote Options
  110
- Calling in
  111
- Phonetree Remote Menu
  111
Ondemand
113
Phonetree Client (2500 & 3500 Only)
131
Troubleshooting
153
- Line Card Not Found
  154
- Please Connect Telephone Cord
  156
- Call Remote Won't Answer
  158
- Ondemand
  160
- Phonetree Client
  164
- Checking DIP Switches
  166
Appendices
169
- Diting an Icon
  170
- Text Messaging
  171
- Blocking Numbers
  172
- Activating Line 2 for G2PT Hardware
  173
- Backing Up/Restoring Your Phonetree System
  174
- Version
  174
Warranty Information
177
Regulatory Information
181
Index
185

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