Pantum CM7000FDN Series Manuals

Manuals and User Guides for Pantum CM7000FDN Series. We have 1 Pantum CM7000FDN Series manual available for free PDF download: Maintenance Manual

Pantum CM7000FDN Series Maintenance Manual (469 pages)

Color multi-function laser printer

Brand: Pantum | Category: Printer | Size: 9 MB

Edition Notice
2
Table of Contents
3
1-Notices and Safety Information
14
Laser Notices
14
Aviso de Lá Ser
15
Aviso sobre Laser
15
Safety Information
17
Consignes de Sécurité
18
Norme DI Sicurezza
18
Pautas de Seguridad
19
Informació de Seguretat
19
2-Service Conventions and Change History
21
Service Manual Conventions
21
3-General Information
22
Media Guidelines
22
Paper Guidelines
22
Using Recycled Paper and Other Office Papers
24
Using Specialty Media
25
Tips on Using Transparencies
26
Tips on Using Envelopes
27
Tips on Using Labels
27
Tips on Using Card Stock
28
Supported Paper Sizes, Types, and Weights
28
Supported Paper Types and Weights
29
Data Security Notice
29
Tools Required for Service
29
4-Diagnostics and Troubleshooting
31
Troubleshooting Overview
31
Performing the Initial Troubleshooting Check
31
Power-On Reset (POR) Sequence
31
Using Safe Mode
32
Safe Mode Print Behavior
33
Fixing Print Quality Issues
34
Initial Print Quality Check
34
Toner Smear Check
35
Background or Toner Fog Check
36
Blank Pages Check
37
Blurred or Fuzzy Print Check
39
Half-Color Page Check
39
Horizontal Banding Check
39
Horizontal Line Check
40
Random Marks Check
41
Residual Image Check
41
Solid Color Pages Check
42
Vertical Banding Check
43
Light Print on Solids Check
43
Color Problems Check
44
Missing Color Check
44
Paper Jams
48
Avoiding Jams
48
Understanding Jam Messages and Locations
50
Paper Jam Messages
52
Input (S2) Sensor Service Check
52
Fuser Exit Sensor Service Check
59
23Y Paper Jams
65
23Y Paper Jam Messages
66
Duplex/Manual Feed Sensor (S1) Service Check
67
24Y Paper Jams
70
24Y Paper Jam Messages
71
25Y Paper Jams
71
28Y Paper Jams
74
ADF Paper Jam Service Check
76
ADF Cover Open Service Check
79
Understanding the Printer Messages
81
Printer Hardware Errors
91
Printhead Service Check
92
Error Messages
94
Fuser Service Check
95
Paper Pick Motor Drive Assembly Service Check
106
Fan Error Service Check
107
Procedure before Starting the 9Yy Service Checks
108
Collecting the History Information from the SE Menu
108
Collecting the Firmware Logs (Fwdebug and Logs.tar.gz) from the SE Menu
109
Collecting the Settings from the Menu Settings Page
109
Collecting Information from the User
110
System Software Error Service Check
110
Error Code Check
118
NVRAM Failure Service Check
121
Invalid Firmware/Controller Board Service Check
123
96Y Error Messages
123
Download Emulation Cyclic Redundancy Service Check
124
97Y Error Messages
125
Trays 2 and 3 (Optional) Service Check
127
Adf/Scanner Hardware Errors
130
Scanner Disabled Error Service Check
131
ADF Service Check
134
CCD Service Check
135
Scan/Fax/Copy Symptoms
136
Black or Blank Page Copy Service Check
137
Flatbed Motor Service Check
138
Flatbed Home Position Service Check
139
ADF Rattling Noise Service Check
140
Flatbed Legal Scan Service Check
140
ADF Streak Service Check
141
ADF Feed Errors Service Check
141
ADF Duplex Service Check
143
Modem/Fax Card Service Check
145
Fax Reception Service Check
147
Fax Transmission Service Check
150
Fax Error Log Codes
153
Escalating a Fax Issue to Second-Level Support
158
Other Symptoms
159
Dead Printer Service Check
159
Front Door Sensor or Switches Service Check
162
Operator Panel (Display Is DIM and Unchanging) Service Check
167
Operator Panel (Displays All Diamonds, no Beeps, or Five Beeps) Service Check
170
Operator Panel (Display Blank) Service Check
173
Operator Panel (One or more Operator Panel Buttons Fail) Service Check
176
Operator Panel USB Cable Service Check
177
Toner Meter Cycle (TMC) Card Service Check
179
USB Service Check
179
Network Service Check
180
Tray (X) Sensor Service Check
185
Option and Media Size Not Recognized Service Check
186
Double Feed and Printout Skewed Service Check
190
Failed to Load/Feed from Multipurpose Feeder Service Check
194
Failed to Feed from Option Tray and Leading Edge Damaged Service Check
197
Tray 2 or Tray 3 Not Detected Service Check
201
Tray 2 or Tray 3 Missing Service Check
205
Tray 2 or Tray 3 Empty Service Check
208
Incompatible Tray 3 Service Check
212
Service Menus
216
Understanding the Printer Control Panel
216
Using the Printer Control Panel
216
Understanding the Colors of the Indicator Light and Sleep Button Lights
219
Menus List
222
Entering the Diagnostics Menu
226
Quick Test
228
Alignment Menu
229
Setting Alignment for Color
229
Scanner Calibration
230
Misc Tests
231
Motor Detect
231
Print Tests
232
Print Quality Pages
232
Hardware Tests
233
Button Test
234
USB HS Test Mode
234
Duplex Quick Test
235
Duplex Left Margin
237
Input Tray Tests
238
Base Sensor Test
238
Device Tests
240
Printer Setup
241
Page Counts
242
Engine Setting 1 through
242
ITU Barcode
243
Reset Fuser Count
243
Fuser Temperature
244
TPS Setup: Right or Left
244
TPS Setup: Reset Color Cal
245
TPS Setup: Cal Ref Adj
245
Event Log
246
Clear Log
247
Scanner Tests
247
Motor Tests
248
Sensor Tests
249
Scanner Calibration Reset
251
ADF Magnification
252
Exit Diagnostics
252
Configuration Menu
253
Entering the Configuration Menu
254
USB Scan to Local
254
Black Only Mode
255
Fuser Cleaning Process
255
Format Fax Storage
258
Auto Color Adjustment
258
Auto Align Adj
258
Disable Scanner
261
Paper Prompts
261
Envelope Prompts
261
Action for Prompts
262
Jobs on Disk
262
Disk Encryption
262
Font Sharpening
263
Require Standby
263
LES Applications
263
USB Speed
265
Automatically Display Error Screens
265
Demo Mode
266
Factory Defaults
266
Erase Hard Disk
267
Exit Config
267
Entering Invalid Engine Mode
268
Entering Recovery Mode
268
Accessing the Network SE Menu
268
Service Engineer Menu
268
Fax Service Engineer (SE) Menu
269
Parts Removal
270
Removal Precautions
270
Handling ESD-Sensitive Parts
271
Controller Board/Control Panel Replacement
271
Restoring the Printer Configuration after Replacing the Controller Board
272
Restoring Solutions, Licenses, and Configuration Settings
274
Updating the Printer Firmware
276
Using a Flash Drive
276
Using a Network Computer
277
Backing up Esf Solutions and Settings
277
Horizontal Top Contact Connector
278
Horizontal Bottom Contact Connector
280
Vertical Mount Contact Connector
282
Horizontal Sliding Contact Connector
284
Low Insertion Force (LIF) Connector
286
Removal Procedures
288
Left Side Removals
288
Left Cover Assembly Removal
288
Drive Unit Motor Removal
289
EP Drive Assembly Removal
290
Low-Voltage Power Supply (LVPS) Assembly Removal
299
Fuser Exit Sensor Removal
301
Speaker Removal
303
Right Side Removals
303
Right Cover Assembly Removal
303
Fuser Drive Motor Assembly Removal
304
Toner Meter Cycle (TMC) Card Removal
305
Thermistor Removal
307
Toner Density Sensor (TDS) (Left or Right Sensor) Removal
308
Developer Unit Removal
310
High-Voltage Power Supply (HVPS) Removal
311
Image Transfer Unit (ITU) Removal
315
Imaging Unit (IU) Removal
318
Toner Cartridge Contacts Removal
320
Waste Toner Bottle Removal
322
Waste Toner Bottle Contact Block Removal
323
Front Cover Assembly Removal
324
Front Middle Cover Removal
325
Front Logo Cover Removal
326
Operator Panel Bezel Removal
326
Operator Panel Logo Plate Removal
327
USB Port Connector Removal
337
Duplex Reference Edge Removal
337
Fuser Assembly Removal
340
Bottom Removals
343
Lower Left Frame Removal
343
Lower Right Frame Removal
350
Duplex Sensor Removal
354
Tray Present Sensor Removal
358
Paper Pick Motor Drive Assembly (Standard Tray) Removal
360
Rear Side Removals
363
Rear Cover Removal
363
Controller Board Removal
364
System Fan Removal
367
Top Side Removals
368
Top Cover Assembly Removal
368
Bin-Full Flag Removal
378
Narrow Media Sensor Removal
379
Narrow Media Sensor Flag Removal
381
Printhead Removal
382
Adf/Scanner Removals
383
ADF Assembly Removal
383
ADF Input Tray Removal
386
ADF Separator Roll Removal
386
ADF Separator Pad Removal
387
Right Scanner Cover Removal
388
Flatbed Scanner Assembly Removal
391
Options Removals
400
Dust Cover Removal
402
Pick Tire Removal
403
Component Locations
406
Maintenance
413
Inspection Guide
413
Scheduled Maintenance
414
Maintenance Kits
414
Device-Specific Preventive Maintenance
415
Lubrication Specification
415
Cleaning the Printer
415
Cleaning the Scanner Glass
416
Cleaning the Printhead Lenses
417
Parts Catalog
419
Assembly 1: Covers
420
Assembly 2: Scanner
423
Assembly 3: Paper Path
426
Printer Specifications
444
Power Specifications
444
Electrical Specifications
444
Operating Clearances
445
Enabling the Security Reset Jumper
447
Options and Features
449
Available Internal Options
449
Media Handling Options
449
Option Configurations
450
Unsupported Configurations
451
Theory of Operation
452
Paper Path and Transport Components
452
Paper Path Information
452
Transport Components
453
Print Engine Theory
455
Electrophotographic Process (EP Process)
455
Electrophotographic Process Basics
455
ADF Theory of Operation
458
Color Theory
461
My Color Transparencies Seem Dark When They Are Projected. Is There Anything I Can Do to Improve the Color
462
What Is Manual Color Correction
462
How Can I Match a Particular Color (such as a Corporate Logo)
463
What Are Detailed Color Samples and How Do I Access Them
464
Screw and Retainer Identification Table
467

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Pantum CM7000FDN Series Maintenance Manual (469 pages)

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