Lexmark 5028-6A0 Manuals

Manuals and User Guides for Lexmark 5028-6A0. We have 1 Lexmark 5028-6A0 manual available for free PDF download: Service Manual

Lexmark 5028-6A0 Service Manual (541 pages)

Brand: Lexmark | Category: Printer | Size: 51 MB

Product Information
2
Edition Notice
2
Notices, Conventions, and Safety Information
13
Aviso sobre Laser
14
Avvertenze Sui Prodotti Laser
14
Safety Information
17
Consignes de Sécurité
17
Informació de Seguretat
17
Información de Seguridad
18
Informações sobre Segurança
18
Informazioni Sulla Sicurezza
18
Informatie over Veiligheid
19
General Caution Statements
22
Change History
23
General Information
29
Finding the Serial Number
29
Paper and Specialty Media Guide
30
Paper Guidelines
30
Storing Paper
31
Using Specialty Media
31
Tips on Using Envelopes
31
Tips on Using Labels
32
Tips on Using Card Stock
32
Supported Paper Sizes, Types, and Weights
33
Supported Paper Types and Weights
34
Data Security Notice
35
Erasing Printer Memory
35
Tools Required for Service
35
Diagnostics and Troubleshooting
37
Troubleshooting Overview
37
Performing the Initial Troubleshooting Check
37
Power-On Reset (POR) Sequence
37
Fixing Print Quality Issues
38
Initial Print Quality Check
38
Toner Easily Rubs off Check
38
Background or Gray Background Check
40
Blank or White Pages Check
41
Blurred Print or Misaligned Color Check
44
Horizontal Colored Lines or Banding Check
45
Text or Images Cut off Check
46
Mottled Print and Dots Check
47
Vertical White Lines Check
48
Ghost Images Check
49
Solid Color or Black Image Check
51
Vertical Colored Lines or Banding Check
53
Image Void Scan Direction Check
54
Image Void Process Direction Check
55
Dark Print Check
56
Missing Color Check
58
Uneven Print Density Check
61
Repeating Defects Check
62
Random Marks Check
64
Light Print Check
65
Skewed Print Service Check
68
Paper Jams
72
Avoiding Jams
72
Identifying Jam Locations
74
Paper Jam in Trays
75
Paper Jam in the Multipurpose Feeder
76
Paper Jam in the Standard bin
76
Paper Jam in Door a
77
Paper Jam Messages
80
Sensor (Input) Static Jam Service Check
85
Sensor (Fuser Exit) Static Jam Service Check
94
Sensor (Narrow Media) Static Jam Service Check
97
Non-Lexmark Supply
164
User Attendance Error Messages
164
Missing Toner, Developer, or Photoconductor Service Check
166
Region Mismatch Service Check
168
Maintenance Kit Service Check
170
Waste Toner Bottle Service Check
170
Cartridge or Photoconductor Error Service Check
174
Non-Supply User Attendance Error Messages
175
Mismatched Paper Size Service Check
176
Insufficient Memory Service Check
177
Complex Page Service Check
177
Flash Memory Failure Service Check
184
Insufficient Flash Memory Service Check
185
Unsupported Internal Option Service Check
185
Disabled Port Service Check
186
Excess Options Service Check
187
Incompatible Hardware Option Service Check
188
Hard Disk Failure Service Check
188
Printer Hardware Errors
189
Error Messages
189
Printhead Service Check
197
Fuser Service Check
203
LVPS Service Check
205
Error Message
206
Main Fan Service Check
228
Procedure before Starting the 9Yy Service Checks
234
Collecting the History Information from the SE Menu
234
Collecting the Firmware Logs (Fwdebug and Logs.tar.gz) from the SE Menu
234
Collecting the Settings from the Menu Settings Page
235
Collecting Information from the User
235
System Software Error Service Check
235
Error Code Check
241
NVRAM Failure Service Check
244
Invalid Firmware/Controller Board Service Check
245
96Y Error Messages
246
Download Emulation Cyclic Redundancy Service Check
246
97Y Error Messages
247
99Y Error Messages
251
Other Symptoms
252
Base Printer Symptoms
252
Control Panel Service Check
252
Interlock Switch Service Check
254
Sensor (Narrow Media) and Sensor (Fuser Buckle) Service Check
255
Dead Machine Service Check
256
Mobile Solutions Module NFC Service Check
257
Network Service Check
258
Toner Meter Cycle (TMC) Card Service Check
261
USB Service Check
262
Toner Patch Sensing Service Check
263
Auto Alignment Service Check
265
Service Menus
273
Understanding the Printer Control Panel
273
Using the Control Panel
273
Understanding the Status of the Power Button and Indicator Light
274
Using the Home Screen
274
Menus List
275
Entering the Diagnostics Menu
278
Event Log
278
Advanced Print Quality Samples
279
Input Tray Quick Print
279
Printer Setup
279
Permanent Page Count
280
Enable Edge-To-Edge (Copy)
280
Printer Diagnostics and Adjustments
281
Additional Input Tray Diagnostics
283
Configuration Menu
284
Entering Invalid Engine Mode
287
Entering the Service Engineer (SE) Menu
287
Parts Removal
289
Removal Precautions
290
Handling ESD-Sensitive Parts
290
Controller Board/Control Panel Replacement
291
Restoring the Printer Configuration after Replacing the Controller Board
292
Restoring Solutions, Licenses, and Configuration Settings
294
Updating the Printer Firmware
295
Using a Flash Drive
296
Using a Network Computer
296
Backing up Esf Solutions and Settings
296
Disconnecting Ribbon Cables
297
Printhead Alignment Adjustment
297
Registration Adjustment
299
Adjusting the Margins
301
Removal Procedures
302
Front Cover Removal
303
Top Cover Removal
305
Left Cover Removal
308
Right Cover Removal
309
Motor Cover Removal
310
Toner Door Removal
313
Toner Door Mount Bracket Removal
315
Toner Door Mount Removal
316
Control Panel Removals
317
Badge Cover Removal
320
Number Pad Cover Removal
321
Control Panel Arms Removal
321
Speaker Removal
323
Control Panel Base Cover Removal
324
Duplex Outer Guide Removal
326
Duplex Inner Guide Removal
328
Pivot Shaft Removal
328
Tensioner Belt Removal
329
Sensor (Duplex) Removal
330
Sensors (Fuser Buckle and Narrow Media) Removal
331
Left Removals
333
Power Cable Removal
334
Motor (Deskew) Removal
336
Fuser Fan Removal
336
Main Fan Removal
338
EP Gear Box Removal
339
LVPS Removal
342
LVPS Cage Removal
345
Motor (Black Only Retract) Removal
346
Right Removals
348
Sensor (Paper Size) Removal
349
Sensor (Waste Toner Contact) Removal
351
TMC Card Removal
352
Motor (Fuser) Removal
355
HVPS Removal
356
Sensor (MPF Paper Present) Removal
359
Waste Toner Bottle Idler Gear Removal
361
Sensor (TPS) Removal
362
TPS Sled Removal
364
Toner Cartridge Contacts Removal
365
TPS Wiper Mechanism Removal
367
TPS Wiper Removal
369
Front Removals
370
Fuser Removal
370
Transfer Module Removal
371
Transfer Module Guide Rail Removal
373
Sensor (Media Type) Removal
377
Sensor (Input) Removal
378
Deskew Rollers Removal
379
Diverter Removal
386
Redrive Guide Removal
390
Rear Removals
392
Controller Board Shield Removal
392
Inner Controller Board Shield Removal
393
TPS Cables Removal
395
Secure Element SIM Card Removal
396
Top Removals
397
Printhead Removal
397
Installation Notes
400
Developer Hold down Removal
401
Output Roll Removal
402
Output bin Exit Cover Removal
405
Bottom Removals
406
Tray Rail Removal
407
Aligner Idler Gears Removal
408
Isolation Unit Removal
409
Media Feeder Removal
411
Sheet Tray Removals
415
Sheet Tray Paper Feeder Removal
418
Sensor (550-Sheet Tray Pass-Through) Removal
419
Sensor (550-Sheet Tray Trailing Edge) Removal
420
Sheet Tray Controller Board Assembly Removal
422
Sheet Tray Interface Cable Removal
423
Sheet Tray Empty Sensor Actuator Removal
424
Sensor (550-Sheet Tray Empty) Removal
425
Sensor (550-Sheet Tray Index) Removal
426
Component Locations
429
Printer Configurations
429
Controller Board Connectors
430
LVPS Controller Board Connectors
442
Motor Locations
444
Sensor Locations
445
Maintenance
447
Inspection Guide
447
Scheduled Maintenance
448
Maintenance Kits
448
Identifying the Type of Fuser Used in the Printer
450
Resetting the Maintenance Counter
450
Cleaning the Printer
451
Cleaning the Printhead Lenses
451
Cleaning the Main Tray Duplex Turnaround
452
Parts Catalog
454
Assembly 1: Covers
455
Assembly 2: Covers
457
Assembly 3: Control Panel
459
Assembly 4: Fuser
461
Assembly 5: Transfer Module
463
Assembly 6: Paper Feed
465
Assembly 9: Duplex
471
Assembly 10: Electrical
473
Assembly 12: 550-Sheet Tray Option
479
Assembly 13: Adjustable Stand
481
Assembly 14: Miscellaneous Parts
483
Assembly 16: Power Cords
487
Printer Specifications
489
Product Power Consumption
489
Sleep Mode
489
Hibernate Mode
490
Off Mode
490
Total Energy Usage
490
Selecting a Location for the Printer
490
Noise Emission Levels
491
Temperature Information
491
Enabling the Security Reset Jumper
492
Options and Features
495
Available Internal Options
495
Installing Optional Trays
495
Adding Available Options in the Print Driver
496
For Windows Users
496
For Macintosh Users
496
Theory of Operation
499
Paper Path and Transport Components
499
Tray Section
499
MPF Section
500
Isolation Unit Section
501
Aligner Section
502
Fuser Section
504
Duplex Section
505
Print Engine Theory
507
Electrophotographic Process
507
Color Theory
515
What Is Manual Color Correction
516
How Can I Match a Particular Color (such as a Corporate Logo)
516
What Are Detailed Color Samples and How Do I Access Them
517
Part Number Index
527
Part Name Index
533

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Lexmark 5028-6A0 Service Manual (541 pages)

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