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Innovation Technologies ELITE Manuals
Manuals and User Guides for Innovation Technologies ELITE. We have
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Innovation Technologies ELITE manual available for free PDF download: Installation Manual
Innovation Technologies ELITE Installation Manual (188 pages)
Brand:
Innovation Technologies
| Category:
Voicemail
| Size: 1 MB
Table of Contents
Table of Contents
3
Introduction
7
Chapter 1 Installation
9
Preinstallation Information
10
Opening and Verifying System Components
10
Inspecting and Installing Hardware
11
Final Connections
14
Programming Elite
16
Adding General System Information
16
Adding a System Administrator
18
Checking the Voice Ports
20
Setting the Call ID Format (In-Band Port Types Only)
21
Setting the MWI Dial-Strings (Certain Port Types Only)
23
Device Interface Serial Ports
24
Chapter 2 Mailboxes and Other Features
26
Mailboxes: an Introduction
27
Mailbox Ids
29
Adding Guest Mailboxes
30
Adding Mailboxes One at a Time
30
Adding Multiple Mailboxes
32
Deleting Mailboxes
33
Adding Staff Mailboxes
33
Adding Front Desk Mailboxes
35
Adding Administration Mailboxes
36
Checking Your Maximum Mailbox Number Size
38
Defining the Guest Services Class
39
Prompt Administration
42
Using Elite's User Interface to Record Prompts
42
Creating a "Record Prompt" Mailbox for Prompts
44
Translations
47
Adding Translations Individually
47
Adding Multiple Translations
48
Deleting Translations
49
Guest Services Menus
49
Automated Attendants
53
Automated Attendant Example
54
Innconnect
60
Step 1: Review and Adjust the Call Forward Settings for Guests and Staff
61
Step 2: Add a Guest Service Menu Option for Innconnect
62
Step 3 (Optional): Make Innconnect Part of the Guest Tutorial
63
Step 4: Enable Innconnect for Selected Staff Members
63
Step 5: Configure Ports to Perform Outdial Function for this Feature
64
Step 6: Add and Configure the SMDR Filter Interface
65
Reports
66
Programming the Fax Number for Reports
67
Programming Reports to Generate Automatically
68
Report Examples
68
Active Guest Report
69
Wake-Up Call Report
70
Guest Mailbox Report
71
Mailbox Activity Report
72
Maid Status Report
73
Staff Mailbox Report
74
Port Usage Report
75
System Activity Report
79
Call Identification Report
80
DAPI Message Report
82
Staff Email Address Report
83
DID You Remember to
84
Chapter 3 Reference
85
System Housekeeping
86
System Backup
87
System Languages
88
System Atomic Clock
89
System Service Log
90
System Prompts
90
Alerts
90
SNMP Alerts
91
System Alerts
91
COM Port Assignments
91
Voice Ports
91
Voice Port Types
94
Device Interfaces
97
Associated Tenant
99
Parameters
99
Echo Messages
99
Administrators
99
Tenants
100
Tenant Information
100
General Tenant Information
101
Staff Tutorial
108
Property Management
109
Wake-Up Calls
110
Dialing Directory
113
Reports
114
Guest Messaging
115
Guest Transfers
117
Dialing Security
118
Staff Mailbox Reset
119
Announce
120
Maid Status Entry
122
Automated Attendants
123
Guest Services Menus
126
Guest Tutorials
128
Distribution Lists
131
Notifications - Special Message Notification
132
Special Message Notification Programming Example
135
Special Message Notification Report
136
Mailboxes
137
Guest Mailboxes
138
Service Classes for Guest Mailboxes
141
Guest Holding Mailboxes
145
Staff Mailboxes
145
Configuring Outlook Express for Email Forwarding
154
Front Desk Mailboxes
155
Administration Mailboxes
157
Other Mailboxes
158
Question & Answer Mailbox
159
Chapter 4 Add-On Features
163
Privateline
164
Step 1: Configure Privateline Settings
164
Step 2: Add a DID Phone Number for a Guest
166
Step 3: Test the DID Phone Number Routing
167
Step 4: Add the Remaining DID Phone Numbers that Guests will Use
167
Step 5: Add DID Phone Numbers that Staff Members will Use
168
Guest/Other Phone Number Function Buttons
168
Step 6: Adjust the Guest Service Class
169
Step 7: Adjust the Phone # Card Printing Information
170
Step 8: Connect the DID Card Printer
172
Step 9 (Optional): Adjust the Guest Tutorial
172
Step 10 (Optional): Adding Privateline Options to the Guest Services Menu (AGS)
173
Step 11: Configure Privateline Reports
174
Reports
174
Front Desk Administrative Functions
174
Inncommand
175
Wake-Up Off-Loading
179
911 Notifications
181
Index
185
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