Finisar Surveyor Manuals

Manuals and User Guides for Finisar Surveyor. We have 1 Finisar Surveyor manual available for free PDF download: User Manual

Finisar Surveyor User Manual

Finisar Surveyor User Manual (454 pages)

Finisar Surveyor User's Guide

Brand: Finisar | Category: Network Hardware | Size: 4 MB

Table of Contents

Trademarks and Copyrights
2
Limitation of Liability
3
Limited Software Warranty
3
About this Guide
4
Contacting Customer Support
4
On-Line Help System
4
Quick Start
4
Table of Contents
5
1 Introduction

21
- Surveyor Functions
  22
- Surveyor Optional Software Modules and Their Functions
  23
  - Analyzer Devices
    24
  - Finisar Analyzer Devices
    24
  - Protocols Supported
    24
- Protocols Supported in Surveyor
  25
- Supported Multi-Media Protocols
  27
  - What's New in Release 5.0
    28
    
    Capture to Disk and Thgse Analyzer Support
    28
    
    Disk Caching
    28
    
    Capture Management
    28
    
    Expanded Multi-Qos Support
    29
    
    SMNP Extended Agent
    29
    
    New and Enhanced Protocol Decodes
    29
2 Installation

31
3 Getting Started

41
- The Surveyor System
  41
  - Launching Surveyor
    41
- Default Account Names, Passwords and Privileges
  42
  - Basic Navigation Tips
    43
  - Buttons and Toolbars
    46
    
    Surveyor Toolbar
    46
    
    Module Toolbar (Summary View)
    46
    
    Detail View Toolbar
    48
    
    Data Views Toolbar
    50
    
    Filter Design Toolbar
    53
    
    Filter States Design Toolbar
    53
    
    Capture View Toolbar
    55
  - File Formats
    58
    
    HST Extension - Capture Files
    58
    
    CAP Extension - Internal Capture Files
    58
    
    NAM Extension - Name Table Files
    58
    
    CFD Extension - Capture Filters
    58
    
    DFD Extension - Display Filters
    58
    
    TSP Extension - Transmit Specifications
    58
  - Providing a Name Table to Surveyor
    59
  - Establishing Links for Thgm
    60
4 Configuring Surveyor

61
- Configuring the Interface
  61
  - Customizing Views and Windows
    61
  - Capture View Display Options
    62
- Configurable Capture View Columns
  63
  - Histogram Options
    64
- Histogram Color Defaults
  64
  - Setting the Monitoring View for a Module
    65
  - Configuring Chart Views
    66
  - Table Views
    66
  - Module Settings (Properties)
    67
- Hardware Device Properties
  67
  - Buffer Size
    68
  - Packet Slice (Slicing Size)
    68
  - Default Module Settings
    68
  - Stop-And-Save Capture Buffer
    69
  - Modes
    69
  - MAC Control Frame
    70
  - System Settings
    70
    
    Configuring Ports to Scan
    70
    
    Configuring Remote Communications
    71
- Remote Communications Tab Functions and Default Settings
  71
  - Protocol Color Coding
    72
  - Setting Update Timers
    72
- Default Display Timer Settings
  73
- Strip Chart Display Timers
  73
- Remote Polling Timers
  73
  - Disk Options
    74
  - Configuring Counter Logging
    75
  - Configuring Alarms
    75
- History Log File Settings and Default Values
  75
- Default Names for Non-WKP TCP Ports
  85
- Default Names for Non-WKP UDP Ports
  85
  - Assigning TCP or UDP Ports to Protocol Parsers
    86
5 Resources and Modes

89
- Resource Browser
  89
- Remote Resources
  90
- Remote Host Connections
  91
  - Local Host
    91
  - Naming Remote IP Resources (Aliases)
    92
- Host Properties Dialog Box for Establishing an Alias
  92
  - Resource Protection
    93
- Remote User Privileges
  93
  - Modes
    94
  - Hardware Devices
    94
- Surveyor Resource Modes
  94
- Hardware Device Capabilities
  95
  - Synchronized Resources
    96
  - Hints and Tips for Resources
    97
6 Views

99
- Data Views Provided Within Summary, Detail and Capture View
  100
  - Module Window Tabs Within Summary View
    101
  - Summary View
    101
  - Detail View
    102
    
    Using Capture + Monitor Mode in Detail View
    104
  - Capture View
    105
    
    Capture View Window
    105
    
    Creating Filters from Capture View
    106
    
    Exporting and Printing Decodes
    106
    
    Configuring the Capture View Display
    106
  - Using the Histogram Control
    107
    
    Histogram Color Coding
    108
- Histogram Display and Button Controls
  108
- Histogram Display Showing Colors
  110
- Histogram Display, Large Capture Example
  111
- Histogram Default Colors
  111
  - Histogram Button Controls
    112
  - Histogram Mouse Controls
    113
  - Saving Portions of the Data
    114
- Histogram Showing Mouse Control
  114
  - Packet Editor
    115
  - Packet Editor Buttons
    115
  - Resume Analysis
    115
  - Data Views
    116
    
    Ring Statistics View (Token Ring Only)
    116
    
    MAC Statistics View (Rx)
    117
    
    MAC Statistics View (Tx)
    118
    
    Frame Size Distribution View
    118
    
    Protocol Distribution View
    119
- Frame Size Distribution View, Frame Size Statistics
  119
- Protocol Distribution View, Chart Buttons - Protocols
  120
- Protocol Distribution View, Chart Buttons - Packets
  120
  - Utilization/Error View
    121
- Protocol Distribution View, Table Column Descriptions
  121
- Protocol Distribution View, Graph Type Buttons
  121
  - Host Table View
    122
  - Host Table View, Table Column Descriptions
    122
  - Network Layer Host Table View
    123
- Network Layer Host Table View, Table Column Descriptions
  124
- Host Matrix View, Table Column Descriptions
  127
- Application Layer Matrix View, Table Column Descriptions
  130
  - VLAN View
    131
  - Address Mapping View
    132
- Address Map View, Table Column Descriptions
  132
- VLAN View, Table Column Descriptions
  132
7 Capture and Display Filters

137
- Getting Started with the Filter Interface
  137
- Creating Filters with Filter Templates
  138
- Filter Design Window
  140
- Defining Conversations
  141
  - Creating and Applying a Conversation
    141
  - Station Addresses
    141
  - Creating and Applying a Port Number
    143
  - Selecting Filter Templates
    143
- Defining Port Numbers
  143
  - Creating Custom Filter Templates
    144
- Template Description Window Showing a Macro Filter
  144
  - Filter Creation
    148
    
    Creating Filter Template Combinations
    148
    
    Filter Actions
    149
- Operator Buttons for Template Combinations
  149
- Example Filter Actions Dialog Box
  150
- Capture Filter Actions
  150
  - Counter Conditions for Filters
    151
- Display Filter Actions
  151
  - Frame Types
    152
- Capture Filter Global Values
  152
  - Multi-State and Multi-Statement Filters
    153
- Capture and Display Frame Types/Size
  153
- Example Filter States Design Window
  154
  - Filter Structure
    155
  - Filter States
    156
  - Logic Sequence for Capture and Display Filter Statements
    157
  - Filter Statements
    157
  - Capture and Display Filter Differences
    158
    
    Activating Display Filters
    158
    
    Activating Capture Filters
    158
  - Filter Examples
    159
    
    Filter Example, Capture Conversation
    159
- Filter Design Window, Conversation Example
  159
  - Filter Example, Template Combination
    161
- Filter Design Window, Template Combination Example
  161
  - Filter Example, Capture TCP Port Traffic
    163
- Filter Design Window, Capture TCP Port Example
  163
  - Filter Example, Advanced Filter
    165
- Advanced Filter, Filter States Design Window
  165
  - Rules of the Capture or Display Filter
    166
  - Hints and Tips for Using Filters
    167
    
    Filtering Tips Unique to THG-Class Devices
    168
8 Transmit Specification

169
- Transmit Specifications
  169
  - Transmit Specification Dialog Box
    170
- Stream Function Buttons
  172
  - Stream Buttons
    172
    
    Repeating Frames
    173
- Transmit Specification Control Buttons
  173
- Methods to Repeat Frames
  173
  - Stream Modes
    175
  - Bursts
    175
  - Transmission Mode
    176
  - Specifying Transmit Data
    176
    
    Packet Editor
    176
    
    Changing Fields Directly in the Dialog Box
    177
- Packet Editor Buttons
  177
  - Using Templates
    179
  - Creating Templates
    179
  - Transmitting Capture Files
    180
  - Transmit Specification Examples
    180
- Transmit Specification Dialog Box, Packet Gaps
  181
  - Transmit Specification Example, Bursts
    182
- Transmit Specification Dialog Box, Bursts
  182
  - Hints and Tips for a Transmit Specification
    183
9 Alarms

185
- Current Module Alarms
  186
- Alarm Editor
  187
- Modify Alarms
  187
  - Alarm Editor
    188
    
    Multi-Qos Alarms
    189
    
    Expert Alarms, Listed by Protocol Layer
    190
    
    Expert Alarms
    190
    
    Using Alarms with Different Devices
    191
- Alarms and Hardware Devices
  191
  - Thresholds and Alarms
    192
  - Alarm Actions
    193
    
    Log File Settings
    194
    
    E-Mail Settings
    194
    
    Pager Settings
    195
    
    SNMP Trap Settings
    195
- E-Mail Settings for Thgs
  195
- SNMP Trap Settings for Thgs
  196
  - Viewing the Alarm List and the Alarm Log
    198
  - Hints and Tips for Alarms
    198
  - Alarm Examples
    199
    
    Alarm Example, Utilization
    199
    
    Alarm Example, MAC Errors
    200
    
    Alarm Example, Frame Size
    201
    
    Alarm Example, Voip Calls
    202
- Alarm Example, Call Jitter and Call Setup Time
  202
  - Alarm Example, Expert and Application Response
    203
10 Expert Features

205
- Expert System Views
  206
- Getting Started with Expert View
  206
- Expert Overview Example
  207
  - Expert Overview Details
    208
- Expert Overview Detail Table Example
  209
  - Expert Layers
    210
- Expert Application Layer Example
  211
- Expert Symptoms and Analyses by Layer
  213
  - Expert Symptoms, Analyses, and Network Entities
    214
    
    Symptoms
    214
    
    Analyses
    215
    
    Entities
    215
- Entities for the Transport Layer Example
  216
- Expert Diagnostic Messages
  219
- Expert Diagnosis Example
  219
  - Configuring the Expert System
    220
- Working with the Expert System
  220
- Expert Configuration Example
  220
  - Module Settings for the Expert System
    221
  - Setting Expert Alarms
    221
  - Customizing Expert Diagnostic Information
    221
  - Exporting Expert Data
    222
  - Printing Expert Data
    222
  - Working with Timestamps
    222
  - Working with Analyzer Devices
    223
- Application Response Time
  223
- Application Layer
  224
  - Excessive Mailslot Broadcasts
    224
  - FTP Login Attempts
    225
  - Missed Browser Announcement
    226
  - NCP File Retransmission
    227
  - NCP Read/Write Overlap
    228
  - NCP Request Denied
    229
  - NCP Request Loop
    230
  - NCP Server Busy
    231
  - NCP too Many File Retransmissions
    232
  - NCP too Many Requests Denied
    233
  - NCP too Many Request Loops
    234
  - NFS Retransmissions
    235
  - No HTTP POST Response
    236
  - No Server Response
    237
  - Slow HTTP GET Response
    238
  - Slow HTTP POST Response
    239
  - Slow Server Connect
    240
  - Slow Server Response
    241
  - SMB Invalid Network Name
    242
  - SMB Invalid Password
    243
- Session Layer
  244
  - No WINS Response
    244
  - TNS Slow Server Connect
    245
  - TNS Slow Server Response
    246
- Transport Layer
  247
  - Idle too Long
    247
  - Non Responsive Station
    248
  - TCP Checksum Errors
    249
  - TCP Fast Retransmission
    250
  - TCP Frozen Window
    251
  - TCP Long Ack
    253
  - TCP Repeat Ack
    254
  - TCP Retransmissions
    255
  - TCP RST Packets
    256
  - TCP SYN Attack
    257
  - TCP Window Exceeded
    258
  - TCP Window Probe
    259
  - TCP Zero Window
    260
  - Too Many Retransmissions
    261
- Network Layer
  262
  - Duplicate Network Address
    262
  - HSRP Coup
    263
  - HSRP Errors
    264
  - HSRP Resign
    265
  - ICMP All Errors
    266
  - ICMP Bad IP Header
    267
  - ICMP Destination Host Access Denied
    268
  - ICMP Destination Host Unknown
    269
  - ICMP Destination Network Access Denied
    270
  - ICMP Destination Network Unknown
    271
  - ICMP Destination Unreachable
    272
  - ICMP Fragment Reassembly Time Exceeded
    274
  - ICMP Fragmentation Needed [D/F Set]
    275
  - ICMP Host Redirect
    276
  - ICMP Host Redirect for TOS
    277
  - ICMP Host Unreachable
    278
  - ICMP Host Unreachable for TOS
    279
  - ICMP Inconsistent Subnet Mask
    280
  - ICMP Network Redirect
    281
  - ICMP Network Redirect for TOS
    282
  - ICMP Network Unreachable
    283
  - ICMP Parameter Problem
    284
  - ICMP Port Unreachable
    285
  - ICMP Protocol Unreachable
    286
  - ICMP Redirect
    287
  - ICMP Required IP Option Missing
    288
  - ICMP Source Quench
    289
  - ICMP Source Route Failed
    290
  - ICMP Time Exceeded
    291
  - ICMP Time to Live Exceeded
    292
  - Illegal Network Source Address
    293
  - IP Checksum Errors
    294
  - IP Time to Live Expiring
    295
  - ISL BPDU/CDP Packets
    296
  - ISL Illegal VLAN ID
    297
  - OSPF Broadcasts
    298
    
    RIP Broadcasts
    299
    
    Router Storm
    300
    
    Same Network Addresses
    301
    
    SAP Broadcasts
    302
    
    Total Router Broadcasts
    303
    
    Unstable MST
    304
    
    Zero Broadcast Address
    305
  - MAC Layer
    306
    
    Bad Frames
    306
    
    Broadcast/Multicast Storms
    307
    
    CRC Frame Counter
    308
    
    Excessive ARP
    309
    
    Excessive BOOTP
    310
    
    Excessive Broadcasts
    311
    
    Excessive Collisions
    312
    
    Excessive Multicasts
    313
    
    Fragment Frame
    314
    
    Illegal MAC Source Address
    315
    
    Jabber Frame
    316
    
    Network Overload
    317
    
    New MAC Stations
    318
    
    Oversized Frame
    319
    
    Overload Frame Rate
    320
    
    Overload Utilization Percentage
    321
    
    Physical Errors
    322
    
    Runt Frame
    323
    
    Same MAC Addresses
    324
    
    Total MAC Stations
    325
  - Hints and Tips for Expert Features
    326
  - Summary of Expert Counters and Symptoms
    327
- Summary of Expert Features
  328
11 Multi-Qos

335
- Protocols Supported by Multi-Qos
  336
- Using Multi-Qos with Analyzer Hardware
  336
- Multi-Qos User Interface Overview
  337
- Multi-Qos Interface Overview
  338
  - Surveyor and RTCP Jitter Values
    339
  - Configuring Multi-Qos
    340
- Multi-Qos Configuration
  340
  - Multi-Qos Performance Optimization
    342
  - Call Filtering with Multi-Qos
    342
  - Multi-Qos All Calls Table
    343
  - All Calls Table
    343
    
    All Calls Table Field Descriptions
    344
    
    Field Descriptions for All Calls Table
    344
  - Call Range Graphs and Summaries
    345
- Multi-Qos Jitter Graph Example
  345
  - Call Jitter, Call RTCP Jitter, Call Setup Time
    346
- Multi-Qos Configuration, Call Jitter Ranges
  346
- Defaults for Call Jitter and Call Setup Time Ranges (in Milliseconds)
  346
  - Dropped Packets, RTCP Dropped Packets
    347
- Multi-Qos Packets Dropped Graph Example
  347
- Multi-Qos Configuration, Packets Dropped
  348
- Defaults for Packets Dropped Ranges
  348
- Multi-Qos R-Factor Example
  351
- Voice Quality, R-Factors, and MOS Range
  351
- Multi-Qos Configuration, R-Factor Ranges
  352
- Ranges for R-Factors
  352
  - Utilization Graph
    353
  - Field Descriptions for Call Details
    354
- Example Call Details Window (H.323)
  354
- SCCP Call Field Descriptions
  355
- H.323 Call Field Descriptions
  356
- SIP Call Field Descriptions
  357
  - Channel Table Details
    358
- Channel Table Example
  359
  - Filtering on Single Channels
    363
  - Call Playback
    363
  - Customizing Multi-Qos Table Displays
    364
    
    Customizing All Calls or Range Summary Tables
    364
- Multi-Qos View Options Example
  364
  - Customizing Channel Tables
    365
- Multi-Qos Channel Table View Options, SCCP Example
  365
  - Exporting All Multi-Qos Data to CSV Format
    366
  - Exporting Multi-Qos Data
    366
    
    Exporting a Single Multi-Qos Table to CSV Format
    367
12 Counters

369
- Packet Counters
  369
- MAC Layer Counter Types
  369
  - Alphabetical List and Descriptions of Ethernet Error Counters
    370
  - Custom Counters
    370
  - Error Counters
    370
- Alphabetical List and Descriptions of Token Ring Error Counters
  372
  - Alphabetical List and Descriptions of Expert Counters
    373
  - Expert Counters
    373
  - Alphabetical List and Descriptions of Multi-Qos Counters
    377
  - Counter Log File Overview
    377
    
    Log Directory Structure
    378
  - Multi-Qos Counters
    377
13 Utilities

379
- Name Table Utility
  380
- Example Name Table Dialog Box
  381
- Implementation Profile
  391
  - Buffers
    391
  - How Resources Use Buffers
    391
    
    A-2. Resource Use of Buffers
    392
    
    A-3. Hardware Real-Time Functions
    393
    
    A-4. Hardware Transmit Functions
    393
  - Hardware Dependencies
    393
    
    A-5. Hardware Capture Functions
    394
    
    A-6. Hardware Connectivity
    394
  - About NDIS Mode
    395
    
    Captured Packets
    395
    
    Capture Rate / Transmit Speed
    395
    
    Counters
    395
    
    Rx Counter Display
    395
    
    Transmit Specification
    395
  - NDIS Configuration Options
    396
    
    Setting the Interface
    396
    
    Set Capture Buffer and Packet Slicing Size
    396
- Pre-Defined Filter Templates
  397
  - Filter Templates
    397
    
    B-1. Surveyor Filter Templates, Ethernet EV2
    398
    
    B-2. Surveyor Filter Templates, IP and IPX over Ethernet EV2
    399
    
    Offset Value
    399
    
    B-3. Surveyor Filter Templates, TCP/IP over Ethernet EV2
    401
    
    B-4. Surveyor Filter Templates, UDP/IP over Ethernet EV2
    403
    
    B-5. Surveyor Filter Templates, Ethernet Llc/Novell
    405
    
    B-6. Surveyor Filter Templates, Ethernet SNAP
    406
    
    B-7. Surveyor Filter Templates, Ethernet ISL
    407
    
    B-8. Standard Filter Templates, Token Ring
    410
    
    C-1. Shortcut Keys from Summary and Detail View
    413
100 C Keyboard Shortcuts

413
- Keyboard Shortcuts
  413
  - Function Keys
    413
    
    C-3. Shortcut Keys from Summary View
    414
    
    C-2. Shortcut Keys from All Windows
    414
    
    C-4. Shortcut Keys from Detail View
    414
  - Standard and Navigational Keys
    414
    
    C-6. Shortcut Keys from the Capture Filter Window
    415
    
    D-2. Parser Names, Applications and Others
    417
    
    D-1. Parser Names, DLC Suite
    417
500 D Parser Names

417
- Parser Names
  417
  - Recognized Parser Names
    417
    
    D-3. Parser Names, Apple Talk Suite
    418
    
    D-4. Parser Names, Banyan Suite
    418
    
    D-7. Parser Names, Fujitsu Suite
    419
    
    D-6. Parser Names, Decnet Suite
    419
    
    D-5. Parser Names, Cisco Suite
    419
    
    D-9. Parser Names, Internet Suite
    420
    
    D-8. Parser Names, IBM Suite
    420
- D-10. Parser Names, Internet Next Generation Suite
  422
- D-11. Parser Names, Netware Suite
  422
- D-12. Parser Names, PPP Suite
  423
- D-13. Parser Names, XNS Suite
  423
- D-14. Parser Names, H.323 Suite
  424
- D-15. Parser Names, ITU Codecs
  424
- D-16. Parser Names, Cisco IP Telephony Suite
  425
- D-17. Parser Names, Other Multimedia
  425
- D-18. Parser Names, Intel Suite
  425
- D-19. Parser Names, VPN Suite
  425
  - Alarm Setting
    428
  - Capture Buffer
    429
  - Capture Mode
    430
  - Detail Pane
    430
  - Else Statement
    431
  - Expert View
    432
  - Frame Rate
    432
  - If Statement
    433
    
    Internal Error
    433
    
    Link Speed
    433
    
    Log Files
    433
    
    Mode of Operation
    434
    
    Module Status
    434
    
    Monitor Mode
    434
  - Packet Gap
    435
  - Post Trigger Buffer Position
    436
  - Real-Time Buffer
    436
  - Summary Pane
    437
  - Total Tx Collision Counter
    438
  - Traffic Rate
    439
- Voice over IP (Voip)
  440

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